ConnectWise PSA vs. Deltek WorkBook
ConnectWise PSA vs. Deltek WorkBook
Product | Rating | Most Used By | Product Summary | Starting Price |
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ConnectWise PSA | Small Businesses (1-50 employees) | ConnectWise PSA (formerly Manage) is a business management platform for companies that sell, service, and support technology. The platform is cloud-based and integrates automation, help desk and customer service, sales, marketing, project management, and business analytics. It is the hub of the ConnectWise suite. | $35 Per Tech Per Month | |
Deltek WorkBook | N/A | Now from Deltek (acquired 2017), WorkBook is a project management solution. Designed for advertising and communications agencies with 30+ employees, the vendor says WorkBook is the perfect solution for multiple locations and collaboration through integrated conversations. Additionally the vendor says it is ideal for project-driven organizations that require CRM, forecasting, project and resource management, traffic as well as integrated billing and accounting. It's a customizable solution with… | N/A |
ConnectWise PSA | Deltek WorkBook | |||||||||||||||
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Editions & Modules |
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Entry-level Setup Fee | No setup fee | $19 per month | ||||||||||||||
Additional Details | — | BASIC PLAN INCLUDES TIME SHEET INCLUDES IPHONE & ANDROID APP Log your time on any job you have access to and get a reminder if you forget to submit hours. You can log your time on any job; billable, non-billable, customer jobs, and internal jobs. WorkBook also keeps track of absence entries and holiday requests. CUSTOMERS & PROJECTS Add as many customers, contacts, and projects/jobs as you like. Jobs are connected to clients and each job can be set to be billable, non-billable, internal, or a client job. COLLABORATION Collaborate with your colleagues and clients and keep track of comments, news, events, and notifications. Receive notifications whenever you need to approve anything, or a warning if something is about to go wrong. FILE SHARING Save all of your files in WorkBook and benefit from having them being kept secure in one, central location. Whenever a new customer or job is added, WorkBook will automatically create a folder structure (decided by you), allowing you to upload all of your documents and briefings to WorkBook. WorkBook will connect directly to your local file server or online storage, which means that you can save your files locally and have them be shown in WorkBook. Moreover, we have options to integrate with Google Drive or Dropbox. | ||||||||||||||
More Pricing Information |
ConnectWise PSA | Deltek WorkBook | |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Project Management |
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Professional Services Automation |
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ConnectWise PSA | Deltek WorkBook | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Stackby Score 9.8 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | SAP Ruum Score 9.0 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | Quickbase Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ConnectWise PSA | Deltek WorkBook | |
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Likelihood to Recommend | 2.6 (113 ratings) | 8.0 (3 ratings) |
Likelihood to Renew | 7.6 (25 ratings) | - (0 ratings) |
Usability | 7.4 (25 ratings) | 9.0 (1 ratings) |
Availability | 8.0 (4 ratings) | - (0 ratings) |
Performance | 1.0 (7 ratings) | - (0 ratings) |
Support Rating | 4.5 (20 ratings) | 9.0 (1 ratings) |
Online Training | 5.0 (8 ratings) | - (0 ratings) |
Implementation Rating | 1.0 (5 ratings) | - (0 ratings) |
Configurability | 1.0 (1 ratings) | - (0 ratings) |
Ease of integration | 1.0 (2 ratings) | - (0 ratings) |
Product Scalability | 1.0 (7 ratings) | - (0 ratings) |
Vendor post-sale | 1.0 (1 ratings) | - (0 ratings) |
Vendor pre-sale | 10.0 (1 ratings) | - (0 ratings) |
ConnectWise PSA | Deltek WorkBook | |
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Likelihood to Recommend | ConnectWise | Deltek, Inc. |
Pros | ConnectWise | Deltek, Inc. |
Cons | ConnectWise | Deltek, Inc. |
Likelihood to Renew | ConnectWise | Deltek, Inc. No answers on this topic |
Usability | ConnectWise | Deltek, Inc. |
Reliability and Availability | ConnectWise | Deltek, Inc. No answers on this topic |
Performance | ConnectWise | Deltek, Inc. No answers on this topic |
Support Rating | ConnectWise | Deltek, Inc. |
Online Training | ConnectWise | Deltek, Inc. No answers on this topic |
Implementation Rating | ConnectWise | Deltek, Inc. No answers on this topic |
Alternatives Considered | ConnectWise | Deltek, Inc. |
Scalability | ConnectWise | Deltek, Inc. No answers on this topic |
Return on Investment | ConnectWise | Deltek, Inc. |
ScreenShots | ConnectWise PSA Screenshots | Deltek WorkBook Screenshots |