ConnectWise Manage vs Premier Construction Software

• Manage's GUI is fantastic and easy to use.
• Makes it very simple to create support tickets and organize them.
• The different boards in Manage are what really make this product great.
• Being able to lay everything out and easily organize to our liking is a huge plus!
• Being customer friendly is another aspect I like.
• The portal is easy to setup and easy for clients to use.
• We use this feature heavily as an MSP.

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• Job Dashboard gives you a great summary of that job at a glance. I can even pull direct reports based on the fact that there are drill-downs.
• I can go right to the receipt with the GL report drill-down capabilities.
• Workflows make the product accessible from anywhere for approval when I have people on the road.
• Dragging and dropping reports to in AP will then go to documents under the job it is attached to.

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• The inventory and procurement module could use some work. It is often difficult to navigate through. A cycle count option would be a great addition as well.
• More customization would be great especially in the PO emails.
• The StreamLine IT function, while great, could use some improvement. It is difficult to setup and can at times interfere with other things that we do.
• The invoices are perhaps the ugliest. A straight forward customizable invoice template, not a report that adds 20 steps to the process, would be a huge improvement.

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• We would love to see the interface continued to be improved visually and made more customizable.
• We would like a reporting feature for the Sub Pay App automatic email delivery. This will help us keep track of links that are not getting to our subcontractors.

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• ConnectWise has contributed to being more accurate with our Engineers time keeping. Being able to track everything to very granular detail has been beneficial.
• Pre-planning and recurring service tickets for companies has been a big benefit as well. Love being able to set it and forget it.
• Having more options on time entries has allowed our Field Engineers to become more granular with the time spent on site. It has allowed us to capture more follow up opportunities to get back in front of the Client to show them.

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• Jonas has positively impacted our Accounts Payable and Receivable department by making tracking and processing organized and streamlined. Previously we were having to track invoices and payments through emails and various formats. We are now able to connect each AP or AR invoice to the job and subcontractor, keep track of the billing due dates, and have all the paperwork generated from Jonas.

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