ConnectWise PSA vs. Promys Enterprise PSA
ConnectWise PSA vs. Promys Enterprise PSA
Product | Rating | Most Used By | Product Summary | Starting Price |
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ConnectWise PSA | Small Businesses (1-50 employees) | ConnectWise PSA (formerly Manage) is a business management platform for companies that sell, service, and support technology. The platform is cloud-based and integrates automation, help desk and customer service, sales, marketing, project management, and business analytics. It is the hub of the ConnectWise suite. | $35 Per Tech Per Month | |
Promys Enterprise PSA | Mid-Size Companies (51-1,000 employees) | Promys Enterprise PSA is software that is designed to help professional services companies grow their business efficiently and profitably. The vendor says that its solution makes it easier to automate best practices and provide visibility across all departments by providing very strong help desk, resource management and time sheet functionality, along with equally strong modules for CRM, quoting, procurement, project management, customer asset tracking and inventory handling. The… | N/A |
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Offerings |
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Entry-level Setup Fee | No setup fee | $1,995 per installation | ||||||||||||||
Additional Details | — | Pricing – We keep it simple. 90 day renewals. No surprise “extras”. Promys' pricing encompasses all support, upgrades and modules including mobile, quoting, calendar & e-mail integration – no surprise “extras” | ||||||||||||||
More Pricing Information |
ConnectWise PSA | Promys Enterprise PSA | |
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Top Pros | No answers on this topic | |
Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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ConnectWise PSA | Promys Enterprise PSA | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Atera Score 8.9 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Atera Score 8.9 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Planview AdaptiveWork Score 6.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ConnectWise PSA | Promys Enterprise PSA | |
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Likelihood to Recommend | 2.5 (113 ratings) | - (0 ratings) |
Likelihood to Renew | 7.6 (25 ratings) | - (0 ratings) |
Usability | 7.4 (25 ratings) | - (0 ratings) |
Availability | 8.0 (4 ratings) | - (0 ratings) |
Performance | 1.0 (7 ratings) | - (0 ratings) |
Support Rating | 4.5 (20 ratings) | - (0 ratings) |
Online Training | 5.0 (8 ratings) | - (0 ratings) |
Implementation Rating | 1.0 (5 ratings) | - (0 ratings) |
Configurability | 1.0 (1 ratings) | - (0 ratings) |
Ease of integration | 1.0 (2 ratings) | - (0 ratings) |
Product Scalability | 1.0 (7 ratings) | - (0 ratings) |
Vendor post-sale | 1.0 (1 ratings) | - (0 ratings) |
Vendor pre-sale | 10.0 (1 ratings) | - (0 ratings) |
ConnectWise PSA | Promys Enterprise PSA | |
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Likelihood to Recommend | ConnectWise | Promys CRM/PSA/HelpDesk/MSP No answers on this topic |
Pros | ConnectWise | Promys CRM/PSA/HelpDesk/MSP No answers on this topic |
Cons | ConnectWise | Promys CRM/PSA/HelpDesk/MSP No answers on this topic |
Likelihood to Renew | ConnectWise | Promys CRM/PSA/HelpDesk/MSP No answers on this topic |
Usability | ConnectWise | Promys CRM/PSA/HelpDesk/MSP No answers on this topic |
Reliability and Availability | ConnectWise | Promys CRM/PSA/HelpDesk/MSP No answers on this topic |
Performance | ConnectWise | Promys CRM/PSA/HelpDesk/MSP No answers on this topic |
Support Rating | ConnectWise | Promys CRM/PSA/HelpDesk/MSP No answers on this topic |
Online Training | ConnectWise | Promys CRM/PSA/HelpDesk/MSP No answers on this topic |
Implementation Rating | ConnectWise | Promys CRM/PSA/HelpDesk/MSP No answers on this topic |
Alternatives Considered | ConnectWise | Promys CRM/PSA/HelpDesk/MSP No answers on this topic |
Scalability | ConnectWise | Promys CRM/PSA/HelpDesk/MSP No answers on this topic |
Return on Investment | ConnectWise | Promys CRM/PSA/HelpDesk/MSP No answers on this topic |
ScreenShots | ConnectWise PSA Screenshots | Promys Enterprise PSA Screenshots |