5 Ratings
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Score 8.9 out of 100
9 Ratings
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Score 7.4 out of 100

Attribute Ratings

  • StorageCraft Cloud-Based Protection is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.9

ConnectWise Recover (formerly Continuum)

89%
2 Ratings
9.0

StorageCraft Cloud-Based Protection

90%
2 Ratings

Support Rating

7.0

ConnectWise Recover (formerly Continuum)

70%
2 Ratings

StorageCraft Cloud-Based Protection

N/A
0 Ratings

Likelihood to Recommend

ConnectWise Recover (formerly Continuum)

Continuum is well suited for an MSP who has several clients running backups. Everyone knows how important backups are. Having Continuum Recover helps eliminate the need for a full-time employee to check backups. Backups can take a long time to check daily manually, but Continuum Recover helps eliminate that need.
Rob Rotundo | TrustRadius Reviewer

StorageCraft Cloud-Based Protection

StorageCraft Cloud Backup is scalable and easy to deploy and manage the product. In my opinion, it's great for MSPs or for anyone managing multiple sites where keeping standards is a priority. Compared to using ShadowProtect and Image Manager, it requires a lot less manual work to maintain and keep running smoothly.However options and customization are more restricted so I wouldn't recommend it for non-standard environments, or scenarios where each agent needs a different configuration.
Pablo Magliola | TrustRadius Reviewer

Pros

ConnectWise Recover (formerly Continuum)

  • The platform offers a powerful feature set that includes block-level backup, granular file recovery, and more.
  • Not only we are able to recover data from our customers, but we're also able to backup and continue business operations whether a single or an entire server goes down.
  • All our server and desktop patching is properly managed and tested.
Ananth Ramaswamy | TrustRadius Reviewer

StorageCraft Cloud-Based Protection

  • Easy file and folder backup and restoring.
  • Easy file and folder restoring with versioning.
  • StorageCraft has great tools that allow you to spin up virtual machines from bare metal backups.
Kevin Youngblood | TrustRadius Reviewer

Cons

ConnectWise Recover (formerly Continuum)

  • Navigating the user interface can be tricky.
  • I look forward to new features coming out this year.
Ananth Ramaswamy | TrustRadius Reviewer

StorageCraft Cloud-Based Protection

  • Reporting is not white-labelled and its design has room for improvement
  • No automatic/scheduled virtual boot tests
  • Customization is very limited
Pablo Magliola | TrustRadius Reviewer

Pricing Details

ConnectWise Recover (formerly Continuum)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

StorageCraft Cloud-Based Protection

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Support Rating

ConnectWise Recover (formerly Continuum)

ConnectWise Recover (formerly Continuum) 7.0
Based on 2 answers
Support is pretty good. The issue is that they don't have any SLA so they get to you whenever. Though, if you hound them, they usually bump you up in the chain and get back to you. Their techs are fairly knowledgeable. Occasionally the first level support isn't the best, but once it bumps up to the next level, they are good.
Rob Rotundo | TrustRadius Reviewer

StorageCraft Cloud-Based Protection

No score
No answers yet
No answers on this topic

Alternatives Considered

ConnectWise Recover (formerly Continuum)

We evaluated Infrascale, and that was a really bad product. When it worked, it was fine. But when it didn't, nobody knew what was going on. Seeing green checkmarks usually means good, but not with Infrascale. You really had to dig into each job to see if they were successful. There was way too much time consumption. That issue is eliminated with Continuum Recover
Rob Rotundo | TrustRadius Reviewer

StorageCraft Cloud-Based Protection

I haven't used many others, but Acronis is one of them. Acronis seemed to break for me very easily, a problem I don't have with StorageCraft. I couldn't find Macrium in the list, but it also has given me issues that I don't have with StorageCraft. StorageCraft, as I said before, just works, and I don't have to worry about my data.
Kevin Youngblood | TrustRadius Reviewer

Return on Investment

ConnectWise Recover (formerly Continuum)

  • Cloud-based replication and recovery.
  • Unlimited storage.
  • Instant virtualization.
  • Low fixed monthly price per protected server or desktop.
Ananth Ramaswamy | TrustRadius Reviewer

StorageCraft Cloud-Based Protection

  • Reduced manual workload on managing backups by 50% compared to ShadowProtect and Image Manager
  • Increased profitability as its price is very competitive
Pablo Magliola | TrustRadius Reviewer

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