4 Ratings
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Score 6 out of 100
20 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

ConnectWise Recover (formerly Continuum)

Continuum is well suited for an MSP who has several clients running backups. Everyone knows how important backups are. Having Continuum Recover helps eliminate the need for a full-time employee to check backups. Backups can take a long time to check daily manually, but Continuum Recover helps eliminate that need.
Rob Rotundo | TrustRadius Reviewer

VMware Business Continuity & Disaster Recovery

VMware Business Continuity & Disaster Recovery tools are well suited for customers who are heavily integrated with vSphere and VMs for their on-premises data centers today. VMware Cloud on AWS is great for customers who do not have DR sites and want to leverage the public cloud to build a DR site on demand quickly.
Anonymous | TrustRadius Reviewer

Pros

ConnectWise Recover (formerly Continuum)

No answers on this topic

VMware Business Continuity & Disaster Recovery

  • Integration with VMware environments
  • Simple to use for current VMware admins
Anonymous | TrustRadius Reviewer

Cons

ConnectWise Recover (formerly Continuum)

No answers on this topic

VMware Business Continuity & Disaster Recovery

  • vSphere replication not as feature rich as storage replication
  • Third party software necessary if looking into public cloud
Anonymous | TrustRadius Reviewer

Support Rating

ConnectWise Recover (formerly Continuum)

ConnectWise Recover (formerly Continuum) 7.0
Based on 2 answers
Support is pretty good. The issue is that they don't have any SLA so they get to you whenever. Though, if you hound them, they usually bump you up in the chain and get back to you. Their techs are fairly knowledgeable. Occasionally the first level support isn't the best, but once it bumps up to the next level, they are good.
Rob Rotundo | TrustRadius Reviewer

VMware Business Continuity & Disaster Recovery

VMware Business Continuity & Disaster Recovery 7.0
Based on 2 answers
VMware support is typically outstanding, of course, they have multiple departments, and you need to work with the specific teams to get advanced support for things specific to VMware Business Continuity & Disaster Recovery. In contrast, other companies that deal directly with that technology may be more responsive to those specifics. Typically VMware is excellent and helpful in critical outages. For smaller to medium issues, it can take some time to get addressed appropriately.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ConnectWise Recover (formerly Continuum)

We evaluated Infrascale, and that was a really bad product. When it worked, it was fine. But when it didn't, nobody knew what was going on. Seeing green checkmarks usually means good, but not with Infrascale. You really had to dig into each job to see if they were successful. There was way too much time consumption. That issue is eliminated with Continuum Recover
Rob Rotundo | TrustRadius Reviewer

VMware Business Continuity & Disaster Recovery

VMware is software and typically hardware agnostic, this does require extra design and consideration versus putting in backup appliances. Some other solutions are a software as well and can be layered on top of vSphere to enhance existing environments. We need to weigh the benefits of licensing versus software costs and the management cost of having multiple tools.
Anonymous | TrustRadius Reviewer

Return on Investment

ConnectWise Recover (formerly Continuum)

  • Less employee workload.
  • Increased productivity.
Rob Rotundo | TrustRadius Reviewer

VMware Business Continuity & Disaster Recovery

  • Requires running vSphere at target DR sites
  • Potential licensing cost for cold/standby locations
Anonymous | TrustRadius Reviewer

Pricing Details

ConnectWise Recover (formerly Continuum)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

VMware Business Continuity & Disaster Recovery

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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