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Top Rated
162 Ratings
87 Ratings
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Score 7.8 out of 100

Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

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Top Rated
162 Ratings
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Score 7.7 out of 100

Feature Set Ratings

    CPQ

    7.2

    ConnectWise Sell

    72%

    Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

    Feature Set Not Supported
    N/A
    ConnectWise Sell (formerly Quosal) ranks higher in 10/10 features

    Quote sharing/sending

    8.0
    80%
    42 Ratings
    N/A
    0 Ratings

    Product configuration

    7.9
    79%
    41 Ratings
    N/A
    0 Ratings

    Configuration options

    7.0
    70%
    40 Ratings
    N/A
    0 Ratings

    Pricing rules

    8.9
    89%
    41 Ratings
    N/A
    0 Ratings

    Price adjustment

    8.0
    80%
    42 Ratings
    N/A
    0 Ratings

    Purchase history and open contracts

    6.0
    60%
    37 Ratings
    N/A
    0 Ratings

    Guided selling/Sales portal

    6.0
    60%
    36 Ratings
    N/A
    0 Ratings

    CPQ reporting & analytics

    2.0
    20%
    34 Ratings
    N/A
    0 Ratings

    CPQ-CRM integration

    7.9
    79%
    39 Ratings
    N/A
    0 Ratings

    Attachments to quotes

    9.9
    99%
    39 Ratings
    N/A
    0 Ratings

    Sales Force Automation

    ConnectWise Sell

    Feature Set Not Supported
    N/A
    8.0

    Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

    80%
    Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud) ranks higher in 9/9 features

    Customer data management / contact management

    N/A
    0 Ratings
    8.7
    87%
    12 Ratings

    Workflow management

    N/A
    0 Ratings
    7.7
    77%
    12 Ratings

    Territory management

    N/A
    0 Ratings
    8.0
    80%
    12 Ratings

    Opportunity management

    N/A
    0 Ratings
    8.6
    86%
    11 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    N/A
    0 Ratings
    7.6
    76%
    10 Ratings

    Contract management

    N/A
    0 Ratings
    8.4
    84%
    11 Ratings

    Quote & order management

    N/A
    0 Ratings
    7.8
    78%
    12 Ratings

    Interaction tracking

    N/A
    0 Ratings
    7.2
    72%
    12 Ratings

    Channel / partner relationship management

    N/A
    0 Ratings
    8.0
    80%
    11 Ratings

    Customer Service & Support

    ConnectWise Sell

    Feature Set Not Supported
    N/A
    7.9

    Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

    79%
    Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud) ranks higher in 3/3 features

    Case management

    N/A
    0 Ratings
    8.0
    80%
    11 Ratings

    Call center management

    N/A
    0 Ratings
    7.9
    79%
    9 Ratings

    Help desk management

    N/A
    0 Ratings
    7.9
    79%
    8 Ratings

    Marketing Automation

    ConnectWise Sell

    Feature Set Not Supported
    N/A
    8.0

    Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

    80%
    Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud) ranks higher in 2/2 features

    Lead management

    N/A
    0 Ratings
    8.9
    89%
    10 Ratings

    Email marketing

    N/A
    0 Ratings
    7.2
    72%
    8 Ratings

    CRM Project Management

    ConnectWise Sell

    Feature Set Not Supported
    N/A
    8.8

    Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

    88%
    Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud) ranks higher in 2/2 features

    Task management

    N/A
    0 Ratings
    8.9
    89%
    11 Ratings

    Reporting

    N/A
    0 Ratings
    8.8
    88%
    11 Ratings

    CRM Reporting & Analytics

    ConnectWise Sell

    Feature Set Not Supported
    N/A
    8.5

    Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

    85%
    Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud) ranks higher in 3/3 features

    Forecasting

    N/A
    0 Ratings
    8.3
    83%
    11 Ratings

    Pipeline visualization

    N/A
    0 Ratings
    8.4
    84%
    11 Ratings

    Customizable reports

    N/A
    0 Ratings
    8.7
    87%
    11 Ratings

    Customization

    ConnectWise Sell

    Feature Set Not Supported
    N/A
    8.4

    Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

    84%
    Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud) ranks higher in 4/4 features

    Custom fields

    N/A
    0 Ratings
    8.8
    88%
    11 Ratings

    Custom objects

    N/A
    0 Ratings
    8.6
    86%
    11 Ratings

    Scripting environment

    N/A
    0 Ratings
    8.6
    86%
    10 Ratings

    API for custom integration

    N/A
    0 Ratings
    7.8
    78%
    11 Ratings

    Security

    ConnectWise Sell

    Feature Set Not Supported
    N/A
    8.0

    Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

    80%
    Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud) ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    7.4
    74%
    13 Ratings

    Role-based user permissions

    N/A
    0 Ratings
    8.6
    86%
    13 Ratings

    Social CRM

    ConnectWise Sell

    Feature Set Not Supported
    N/A
    7.7

    Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

    77%
    Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud) ranks higher in 2/2 features

    Social data

    N/A
    0 Ratings
    8.0
    80%
    10 Ratings

    Social engagement

    N/A
    0 Ratings
    7.4
    74%
    9 Ratings

    Integrations with 3rd-party Software

    ConnectWise Sell

    Feature Set Not Supported
    N/A
    7.8

    Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

    78%
    Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud) ranks higher in 2/2 features

    Marketing automation

    N/A
    0 Ratings
    7.8
    78%
    11 Ratings

    Compensation management

    N/A
    0 Ratings
    7.9
    79%
    9 Ratings

    Platform

    ConnectWise Sell

    Feature Set Not Supported
    N/A
    8.3

    Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

    83%
    Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud) ranks higher in 1/1 features

    Mobile access

    N/A
    0 Ratings
    8.3
    83%
    11 Ratings

    Attribute Ratings

    • ConnectWise Sell (formerly Quosal) is rated higher in 2 areas: Likelihood to Recommend, Support Rating
    • Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud) is rated higher in 1 area: Usability

    Likelihood to Recommend

    8.8

    ConnectWise Sell

    88%
    48 Ratings
    7.6

    Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

    76%
    44 Ratings

    Likelihood to Renew

    1.0

    ConnectWise Sell

    10%
    10 Ratings

    Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

    N/A
    0 Ratings

    Usability

    6.7

    ConnectWise Sell

    67%
    6 Ratings
    7.5

    Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

    75%
    11 Ratings

    Performance

    6.3

    ConnectWise Sell

    63%
    10 Ratings

    Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

    N/A
    0 Ratings

    Support Rating

    8.8

    ConnectWise Sell

    88%
    14 Ratings
    7.5

    Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

    75%
    11 Ratings

    Online Training

    ConnectWise Sell

    N/A
    0 Ratings
    8.0

    Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

    80%
    1 Rating

    Implementation Rating

    8.8

    ConnectWise Sell

    88%
    8 Ratings

    Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

    N/A
    0 Ratings

    Contract Terms and Pricing Model

    ConnectWise Sell

    N/A
    0 Ratings
    7.0

    Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

    70%
    1 Rating

    Product Scalability

    8.2

    ConnectWise Sell

    82%
    5 Ratings

    Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

    N/A
    0 Ratings

    Professional Services

    ConnectWise Sell

    N/A
    0 Ratings
    10.0

    Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

    100%
    1 Rating

    Likelihood to Recommend

    ConnectWise Sell

    The most powerful features are the fact that you can see when your clients have viewed your quote, and that it can pull in real-time information about the products you are selling. It is all online-based, so you can use it from anywhere which is a big advantage over other quoting tools that I have used. We don't use the procurement capabilities, but for quoting pricing and customer visibility it works fantastically.
    Garry Adams | TrustRadius Reviewer

    Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

    Excellent as a customer relationship management tool, sales forecasting, building better sales plan for the entire deal lifecycle using critical and complex data, a 360-degree comprehensive view of vendors, partners, customers. Ensuring high standards and consistency is maintained in pricing so that quotes are competitive for prospective customers. At the end of the day, this is an excellent tool for selling and closing deals while being able to access needed information in one place.
    Anshu Na | TrustRadius Reviewer

    Pros

    ConnectWise Sell

    • ConnectWise Sell does an excellent job of neatly presenting quotes and proposals to the end user. There are multiple different options for the look and function of the quotes. There are also options for custom quote templates that are designed directly for your organization.
    • ConnectWise Sell does a reasonably good job of connecting to and working with Autotask. It took our organization about 6 months to figure out the correct way to flow from quote to invoice with our systems. Sell will easily pull in your customer information from Autotask into a quote and allow you to send the quote direct from your email.
    Abraham Ford | TrustRadius Reviewer

    Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

    • Easy to sell products[.]
    • Build customers and make customer hub[.]
    • Tracking the sales cycle from marketing to sell the product[.]
    • Build Reports and Anayltics related to opportunities, leads, and service requests[.]
    • Getting customers issues after and before selling[.]
    • High ability to integrate with Oracles other products and 3rd products using Rest and Soap APIs[.]
    • Restrict users using RBAC role based access[.]
    Adel Abu Ghazaleh | TrustRadius Reviewer

    Cons

    ConnectWise Sell

    • I'd like to see ConnectWise Sell develop a more user-friendly environment for advanced form and template design that doesn't require developer skills or consulting engagements. in order for us to develop these forms makes us reliant on consultants. These engagements are worth the cost, but sometimes we just don't have time to wait for them to be delivered.
    • I'd like to see ConnectWise Sell automatically generate a quote for items such as warranties or services that are expiring in ConnectWise Manage. This would save us a tremendous amount of time preparing quotes.
    • I'd like to see a new version automatically created when changes are made to a quote with the ability to reverse or revert back to a particular version. Sometimes people make mistakes and delete or change something they shouldn't have. Or customers want a change to version 1 only to change their minds when you send them the updated one, and want to go back to the original one.
    David Landry | TrustRadius Reviewer

    Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

    • It doesn't have a lot of information for mid-market in Latin America, so there is info you can increase on this.
    • Job posting may not be part of the Commercial Module because it is where salespeople may look at it and start another process.
    • You may add a top 100 list per country in the lists by default, to make it easier to use when putting attention on the correct sectors.
    ABRAHAM PABLO | TrustRadius Reviewer

    Pricing Details

    ConnectWise Sell

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    ConnectWise Sell Editions & Modules

    Additional Pricing Details

    Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $65 Per User Per Month

    Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud) Editions & Modules

    Edition
    Professional$65.001
    Standard$100.001
    Enterprise$200.001
    Premium$300.001
    1. Per User Per Month
    Additional Pricing Details

    Likelihood to Renew

    ConnectWise Sell

    ConnectWise Sell 1.0
    Based on 10 answers
    We are in our 4th year with Quosal and fully expect to renew again and again. With their development of additional features such as the Order Porter, Visual Quoting and others, we see the adoption rates continuing to rise while making our time to quoted shorter and shorter. Quosal and ConnecWise's vision of automated quoting is an exciting frontier that we are very happy to be a part of
    Bill McCord | TrustRadius Reviewer

    Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

    No score
    No answers yet
    No answers on this topic

    Usability

    ConnectWise Sell

    ConnectWise Sell 6.7
    Based on 6 answers
    Quosal is a very solid product with a LOT of functionality. Quosal has two main products that they offer, 'Quosal Sell' and 'Quosal Create.' If you are looking for an "out-of-the-box" or "ready to use" quoting software, I would recommend Quosal Sell. If you are interested exploring advanced functionality and integration or have a resource on staff willing to assume an "admin" role, I would highly recommend Quosal Create.
    Jared Connell | TrustRadius Reviewer

    Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

    Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud) 7.5
    Based on 11 answers
    Overall our organization has completely moved to Oracle CX Sales and now is able to utilize the latest technology backed by AI to provide a much better experience to customers and saving money at the same time. So it's a Win-Win situation. I believe there is a slight learning curve to derive [the] full value out of this but once you are there, you can delight your customers.
    Priya Joshi | TrustRadius Reviewer

    Performance

    ConnectWise Sell

    ConnectWise Sell 6.3
    Based on 10 answers
    I dont think we use this tool to potential
    Tabby Stoeppel | TrustRadius Reviewer

    Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

    No score
    No answers yet
    No answers on this topic

    Support Rating

    ConnectWise Sell

    ConnectWise Sell 8.8
    Based on 14 answers
    Have to wait till 11pm EST time to get someone knowledgeable. That sucks truly. Almost half my day is gone. They need to provide premium support, where I can contact a "real" Quosal rep, anytime of the day or night 24/7
    Matt Lehotsky | TrustRadius Reviewer

    Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

    Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud) 7.5
    Based on 11 answers
    The support the Oracle team gives is generally very good. They are patient, willing to help, and their training methods are collaborative and inclusive. They have conducted multiple support sessions and it’s always been a great user experience. The stellar team [is] always on hand to lend support when the right time comes and their helpdesk is always on hand to help.
    Graeme Canter | TrustRadius Reviewer

    Online Training

    ConnectWise Sell

    No score
    No answers yet
    No answers on this topic

    Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

    Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud) 8.0
    Based on 1 answer
    Excellent online training material. On-demand always helps to access anytime, anywhere. Also, it is essential that in this day and age, video tutorials with actual product screenshots make the learning more useful and fun at the same time. Certifications help test knowledge gained during these tutorial sessions. This was a blessing for fresh users.
    Anshu Na | TrustRadius Reviewer

    Implementation Rating

    ConnectWise Sell

    ConnectWise Sell 8.8
    Based on 8 answers
    Great implementation, the Quosal team has a smart and well planned process to guide your team through the process. More importantly, they understand the challenges with change and user adoption.
    Chris Drynan | TrustRadius Reviewer

    Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    ConnectWise Sell

    When it comes to the quoting layout Sell gives you so many more customization options. The item inventory is also easier to maintain. Sell is by far the best selling module that I have used thus far and it has helped keep us more organized.
    John Trevino | TrustRadius Reviewer

    Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

    As compared to other CRM, this happens to be one of the best and most affordable as there are some cons, but the pros are great, and I have seen an increase in sales by using this platform. It works great for the sales process from start to end, like lead generation to closure.
    Anonymous | TrustRadius Reviewer

    Contract Terms and Pricing Model

    ConnectWise Sell

    No score
    No answers yet
    No answers on this topic

    Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

    Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud) 7.0
    Based on 1 answer
    When we purchased this system it was one of the more expensive options in the market. However, with an adjustment in service and a relative price structure, this has become a lot more cost-effective over the past few years. It’s now more of a middle-ranking in the pricing structure and I would definitely say this is value for money.
    Graeme Canter | TrustRadius Reviewer

    Scalability

    ConnectWise Sell

    ConnectWise Sell 8.2
    Based on 5 answers
    Connectwise Sell is listening and building their software to fit the needs of their customers. Sell is consistently looking to us for feedback and making sure their product is working for us as partners/customers. We feel we are generally behind on getting to know their updates and software upgrades. They are a great vendor and wonderful corporation.
    Dawn Swagger | TrustRadius Reviewer

    Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    ConnectWise Sell

    • Customer satisfaction improvement. It's an impressive and professional way to present information that our customers appreciate. They not only have a clear way of knowing exactly what is being proposed, but now have another method they can use to easily track and organize approved/ not-approved quotes.
    • Improved brand consistency. We have a reputable, trusted image that projects across our client portfolio (not to mention within our community) and this system helps to promote and maintain our transparency and professional image.
    • Following up and referencing past quotes is made easy and quickly, which has benefited us from a time-cost savings perspective.
    Nadia Varallo | TrustRadius Reviewer

    Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

    • It allows you to stay on top of reorder points for your existing customers. We call them attrition calls.
    • When you orders flowing in, it makes it easier to follow up with buyers for other business units since you already have pre-existing business.
    • As a sales organization, everyone in the company has visibility across the board into what is our profit at any given moment for the day, week, month and year. This keeps up on track for each of our goals.
    Simon Vargas | TrustRadius Reviewer

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