What users are saying about
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Top Rated
716 Ratings
Constant Contact
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Top Rated
716 Ratings
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Based on 716 reviews and ratings
Network for Good
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Top Rated
81 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.2 out of 100
Based on 81 reviews and ratings
Feature Set Ratings
Email & Online Marketing

7.7
Constant Contact
77%
Network for Good
Feature Set Not Supported
N/A
Constant Contact ranks higher in 9/9 features
Constant Contact ranks higher in 9/9 features
WYSIWYG email editor

7.8
78%
82 Ratings
N/A
0 Ratings
Dynamic content

7.6
76%
82 Ratings
N/A
0 Ratings
Ability to test dynamic content

7.5
75%
81 Ratings
N/A
0 Ratings
Landing pages

7.6
76%
56 Ratings
N/A
0 Ratings
A/B testing

7.4
74%
52 Ratings
N/A
0 Ratings
Mobile optimization

8.0
80%
85 Ratings
N/A
0 Ratings
Email deliverability reporting

8.6
86%
135 Ratings
N/A
0 Ratings
List management

8.4
84%
90 Ratings
N/A
0 Ratings
Triggered drip sequences

6.7
67%
47 Ratings
N/A
0 Ratings
Reporting & Analytics

7.8
Constant Contact
78%
Network for Good
Feature Set Not Supported
N/A
Constant Contact ranks higher in 3/3 features
Constant Contact ranks higher in 3/3 features
Dashboards

7.8
78%
87 Ratings
N/A
0 Ratings
Standard reports

8.2
82%
87 Ratings
N/A
0 Ratings
Custom reports

7.5
75%
58 Ratings
N/A
0 Ratings
Pre-Send Testing

8.1
Constant Contact
81%
Network for Good
Feature Set Not Supported
N/A
Constant Contact ranks higher in 8/8 features
Constant Contact ranks higher in 8/8 features
URL Validation

8.4
84%
31 Ratings
N/A
0 Ratings
Link Tracking

8.0
80%
34 Ratings
N/A
0 Ratings
Image Validation

8.2
82%
31 Ratings
N/A
0 Ratings
Inbox Display

8.0
80%
34 Ratings
N/A
0 Ratings
Email Accessibility Tools

8.0
80%
28 Ratings
N/A
0 Ratings
Spelling and Grammar Check

7.8
78%
31 Ratings
N/A
0 Ratings
Spam Testing

7.8
78%
26 Ratings
N/A
0 Ratings
Email Previews

8.6
86%
40 Ratings
N/A
0 Ratings
Attribute Ratings
- Constant Contact is rated higher in 4 areas: Likelihood to Renew, Usability, Support Rating, Implementation Rating
- Network for Good is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

8.3
Constant Contact
83%
106 Ratings
8.7
Network for Good
87%
57 Ratings
Likelihood to Renew

9.0
Constant Contact
90%
21 Ratings
8.2
Network for Good
82%
3 Ratings
Usability

10.0
Constant Contact
100%
9 Ratings
8.6
Network for Good
86%
2 Ratings
Availability

9.0
Constant Contact
90%
4 Ratings
Network for Good
N/A
0 Ratings
Performance

10.0
Constant Contact
100%
4 Ratings
Network for Good
N/A
0 Ratings
Support Rating

10.0
Constant Contact
100%
17 Ratings
9.1
Network for Good
91%
2 Ratings
Online Training

10.0
Constant Contact
100%
1 Rating
Network for Good
N/A
0 Ratings
Implementation Rating

10.0
Constant Contact
100%
9 Ratings
8.6
Network for Good
86%
2 Ratings
Product Scalability

10.0
Constant Contact
100%
1 Rating
Network for Good
N/A
0 Ratings
Likelihood to Recommend
Constant Contact
Constant Contact is great when trying to target specific market segments. We typically like to segment our master list by region, but also have product segments, as well. They do provide pre-made segments to start you off too.We don't usually use their email builder, we find others to be more flexible, intuitive, and have more variety. We do prefer emailing from Constant Contact, however.

Verified User
Employee in Marketing
Oil & Energy Company, 51-200 employeesNetwork for Good
Well suited for project based and/or organizational wide donation management. I like that a donor can easily find options for what they'd like to donate to, and we have the opportunity to clearly show donors what their donation impact will be
Recreation Director
Friends of Lebanon RecreationRecreational Facilities & Services, 1-10 employees
Pros
Constant Contact
- You can accomplish quite a bit using the drag and drop interface, so there is less custom HTML required.
- Easy to use for folks who are not tech savvy.
- Very quick upload speed for contact lists when compared with other email marketing vendors.
- Easy to customize contact lists.
- Displays much more consistently across different email clients when compared with other email marketing vendors.

Verified User
Analyst in Marketing
Insurance Company, 501-1000 employeesNetwork for Good
- It is very simple to enter donations and donor information into the Network for Good system.
- We needed a way to track "soft credits" in our donor management system, and once we discussed this with the Network for Good staff, they updated the system to allow us to track "soft credits," and the process of tracking them is very simple.
- If we have a question on how to use anything in the system, there are many how-to guides and videos that are easy to find. If the guides or videos do not help, the staff are available very quickly to help us troubleshoot our problem.

Verified User
Employee in Other
Non-profit Organization Management Company, 11-50 employeesCons
Constant Contact
- The interface is definitely a bit difficult to use and it takes some getting used to.
- More customization and exporting of html would be awesome.
- They could expand on features that other email marketing software has such as tying in with social media, more flows, etc.

Verified User
Strategist in Marketing
Marketing & Advertising Company, 11-50 employeesNetwork for Good
- When creating a campaign page - it looks strange with then start/end dates/times shown if campaign runs for more than 1 day
- NFG should be able to download more than jpeg documents
- There is no way of changing the delivery time
Retired
STEPS, Inc.Non-profit Organization Management, 1-10 employees
Pricing Details
Constant Contact
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$9.99 per month
Constant Contact Editions & Modules
Edition
Core | $9.991 |
---|---|
Plus | $45.001 |
- per month
Additional Pricing Details
—Network for Good
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$0 (Fees Waived)
Starting Price
$0
Network for Good Editions & Modules
Edition
0-500 Contacts | $100/month |
---|---|
500-1000 Contacts | $200/month |
1000-5000 Contacts | $300/month |
5,000-10,000 Contacts | $400/month |
- none
Additional Pricing Details
Pricing is based on how many contacts are imported into the Donor Management System. All packages have unlimited users, unlimited campaigns, unlimited event and peer-to-peer pages, unlimited emails and other communications. They all also include full support and complete data migration. Please contact a team member for additional services like auctions, event management, and data services. Additionally, if you don't see a contact tier or price that fits your organization, please reach out for more information.Likelihood to Renew
Constant Contact
Constant Contact 9.0
Based on 21 answers
There is no doubt that we are going to renew Constant Contact. We have not just invested a lot of time in learning and creating a great looking product but we have developed a strong database of information that allows us to track how we are doing for each newsletter. This supports our goals of creating products that residents desire and are excited to receive.
Multimedia Communications Supervisor
Virginia Beach City GovernmentGovernment Administration, 5001-10,000 employees
Network for Good
Network for Good 8.2
Based on 3 answers
We are still learning and rebuilding our nonprofit using this platform, so this year is a trial run to see how we can increase our network and our donations. So long as we are able to see a significant return on investment in terms of donations received through the platform, we will renew for next year.

Verified User
Director in Other
Non-profit Organization Management Company, 1-10 employeesUsability
Constant Contact
Constant Contact 10.0
Based on 9 answers
There is always room for improvement. I don't know how they test their systems, but they should invite not-so computer savvy people to test it. If I, as an expert have problems, they need to think like the technophobe. Since I've used Constant Contact in the past as part of my former employment, I have not viewed any of the tutorials and just jumped in to work on my client's newsletter. With that said, I found some areas easy and some a bit cumbersome
Owner, Consultant
AZ Social Media WizInternet, Myself Only
Network for Good
Network for Good 8.6
Based on 2 answers
It's very easy to use and customizable.

Verified User
Employee in Other
Hospital & Health Care Company, 1-10 employeesReliability and Availability
Constant Contact
Constant Contact 9.0
Based on 4 answers
No major problems in sending out the email campaigns and accessing the analytics

Verified User
Manager in Research & Development
Public Policy Company, 11-50 employeesNetwork for Good
No score
No answers yet
No answers on this topic
Performance
Constant Contact
Constant Contact 10.0
Based on 4 answers
The system seemed quite slow sometimes. Specifically, there was sometimes a delay in sends if it was during a high traffic period. There were time-outs when uploading new code for an email, and a lag in reporting analytics which was sometimes as long as 72 hours

Verified User
Employee in Marketing
Retail Company, 51-200 employeesNetwork for Good
No score
No answers yet
No answers on this topic
Support Rating
Constant Contact
Constant Contact 10.0
Based on 17 answers
I think the overall support for Constant Contact has always been incredible; I have nothing negative to say. Our customer support representative was attentive, easy to understand, and very knowledgeable. I never felt like I wasn't a priority of his and my issues, while very small, were fixed in a very short time frame.

Verified User
Administrative Assistant in Marketing
Real Estate Company, 51-200 employeesNetwork for Good
Network for Good 9.1
Based on 2 answers
great customer service and response time.
Development Manager
Western Wisconsin HealthHealth, Wellness and Fitness, 201-500 employees
Implementation Rating
Constant Contact
Constant Contact 10.0
Based on 9 answers
Implementation is very easy for someone who wants to send out the “batch and blast” type newsletters. If you want to use their templates with no customizations, the product works fine. However, the more customizations you get into involving link color, etc, that’s where things can get tricky for someone who may not be familiar with coding

Verified User
Employee in Marketing
Retail Company, 51-200 employeesNetwork for Good
Network for Good 8.6
Based on 2 answers
If an organization can afford it, having [Network for Good] do the data migration will save time.

Verified User
Employee in Other
Hospital & Health Care Company, 1-10 employeesAlternatives Considered
Constant Contact
We tried Mailchimp. We could send messages to larger groups for free with Constant Contact. And we simply found more people read the emails and responded more frequently when we used Constant Contact. I think it's because it didn't feel as much like a marketing tool as when we contacted them with Mailchimp.

Verified User
Contributor in Other
Religious Institutions Company, 10,001+ employeesNetwork for Good
We are a small nonprofit. QuickBooks was a great tool for us to be able to communicate to our accountant, but that is where it stopped. NFG takes our QuickBooks information and turns it into valuable reports, analytics, thank you’s, and professional appearance. It gives our nonprofit a platform to communicate efficiently and accurately with our donors.
President
Pleasant Ridge School FoundationNon-profit Organization Management, 1-10 employees
Scalability
Constant Contact
Constant Contact 10.0
Based on 1 answer
Very reliable in sending email campaigns and controlling the recipients so that no contact is sent the same email more than once, even if they are on a resent list

Verified User
Manager in Research & Development
Public Policy Company, 11-50 employeesNetwork for Good
No score
No answers yet
No answers on this topic
Return on Investment
Constant Contact
- Good email marketing option that we need to expand on
- We have not had a strong determinable ROI, but we do not always know if a donation resulted from an email
- Very affordable and we plan in keeping it as a resource
Director of Development
Health Care Center for the HomelessHospital & Health Care, 51-200 employees
Network for Good
- NFG was a major part of our growth during the Covid-19 pandemic. We switched to NFG March of 2020 and it was the main tool we had to stay connected to our donors and community. We were able to share our "story" with the video component and the easy drop down email acknowledgements. The templates empowered our staff to try new ways of communicating.
- We produced a virtual group walking challenge from Nov 2020 - March 2021 and with NFG's help, we had easy outreach that inspired groups of otherwise isolated people to create teams together logging miles and sharing pictures and becoming community that was new and important. It was so easy to sign-up via NFG and it built a list of guests for this event and that list has become way more involved in our Center than ever before. It transformed relationships with clicks of a button in NFG.
- Moving through 2021, it has proven more challenging than 2020. What was new is now old but NFG is a resource for innovation and new approaches that has become tremendously valuable to our organization. The creativity coming out of NFG matched with the business acumen is powerful and helps my small organization greatly. We are really small, but with NFG it feels like we have a team behind every initiative.

Verified User
Director in Professional Services
Civic & Social Organization Company, 1-10 employees