Constant Contact vs Network for Good

• You can accomplish quite a bit using the drag and drop interface, so there is less custom HTML required.
• Easy to use for folks who are not tech savvy.
• Very quick upload speed for contact lists when compared with other email marketing vendors.
• Easy to customize contact lists.
• Displays much more consistently across different email clients when compared with other email marketing vendors.

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• It is very simple to enter donations and donor information into the Network for Good system.
• We needed a way to track "soft credits" in our donor management system, and once we discussed this with the Network for Good staff, they updated the system to allow us to track "soft credits," and the process of tracking them is very simple.
• If we have a question on how to use anything in the system, there are many how-to guides and videos that are easy to find. If the guides or videos do not help, the staff are available very quickly to help us troubleshoot our problem.

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• The interface is definitely a bit difficult to use and it takes some getting used to.
• More customization and exporting of html would be awesome.
• They could expand on features that other email marketing software has such as tying in with social media, more flows, etc.

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• When creating a campaign page - it looks strange with then start/end dates/times shown if campaign runs for more than 1 day
• NFG should be able to download more than jpeg documents
• There is no way of changing the delivery time

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• Good email marketing option that we need to expand on
• We have not had a strong determinable ROI, but we do not always know if a donation resulted from an email
• Very affordable and we plan in keeping it as a resource

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• NFG was a major part of our growth during the Covid-19 pandemic. We switched to NFG March of 2020 and it was the main tool we had to stay connected to our donors and community. We were able to share our "story" with the video component and the easy drop down email acknowledgements. The templates empowered our staff to try new ways of communicating.
• We produced a virtual group walking challenge from Nov 2020 - March 2021 and with NFG's help, we had easy outreach that inspired groups of otherwise isolated people to create teams together logging miles and sharing pictures and becoming community that was new and important. It was so easy to sign-up via NFG and it built a list of guests for this event and that list has become way more involved in our Center than ever before. It transformed relationships with clicks of a button in NFG.
• Moving through 2021, it has proven more challenging than 2020. What was new is now old but NFG is a resource for innovation and new approaches that has become tremendously valuable to our organization. The creativity coming out of NFG matched with the business acumen is powerful and helps my small organization greatly. We are really small, but with NFG it feels like we have a team behind every initiative.

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