What users are saying about
Top Rated
555 Ratings
Top Rated
500 Ratings
Top Rated
555 Ratings
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Score 7.7 out of 100
Top Rated
500 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Constant Contact

Constant Contact is terrific for an organization with a marketing budget that would like to send out a variety of emails with visuals, videos, surveys and/or coupons. It's a quick way to reach thousands of potential and/or current customers at a reasonable price. However, for the startup or the company that is very concerned about budget, there is no free version and the monthly paid versions can be a bit more pricey than some comparable competitors.
Jason Carlage | TrustRadius Reviewer

Workfront

This software works great to track your KPI's and to update and monitor your progress on any assignments that are assigned to your and projects you are working on. For simple to-dos and assignments and tasks, etc. it's really effective with a pick list of choices to choose from to update the status, upload files, log hours work, comment, etc. and inform business stakeholders requesting on the progress of a given workfront request it is less appropriate when it comes too it being complex at first, especially if you don't have any training. Like anything newly learned, it takes time and if you're not experienced with project management software you may find yourself in a bit of frustration using it.
Pricillar Nyokabi | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Constant Contact
8.5
Workfront
WYSIWYG email editor
Constant Contact
8.4
Workfront
Dynamic content
Constant Contact
8.0
Workfront
Ability to test dynamic content
Constant Contact
8.1
Workfront
Landing pages
Constant Contact
8.6
Workfront
A/B testing
Constant Contact
9.0
Workfront
Mobile optimization
Constant Contact
8.1
Workfront
Email deliverability reporting
Constant Contact
8.9
Workfront
List management
Constant Contact
8.8
Workfront
Triggered drip sequences
Constant Contact
8.2
Workfront

Reporting & Analytics

Constant Contact
8.4
Workfront
Dashboards
Constant Contact
8.0
Workfront
Standard reports
Constant Contact
8.7
Workfront
Custom reports
Constant Contact
8.7
Workfront

Project Management

Constant Contact
Workfront
8.2
Task Management
Constant Contact
Workfront
9.2
Resource Management
Constant Contact
Workfront
8.5
Gantt Charts
Constant Contact
Workfront
8.0
Scheduling
Constant Contact
Workfront
8.0
Workflow Automation
Constant Contact
Workfront
8.1
Team Collaboration
Constant Contact
Workfront
8.7
Support for Agile Methodology
Constant Contact
Workfront
8.1
Support for Waterfall Methodology
Constant Contact
Workfront
8.1
Document Management
Constant Contact
Workfront
8.2
Email integration
Constant Contact
Workfront
7.7
Mobile Access
Constant Contact
Workfront
7.3
Timesheet Tracking
Constant Contact
Workfront
8.4
Change request and Case Management
Constant Contact
Workfront
8.4
Budget and Expense Management
Constant Contact
Workfront
8.7

Professional Services Automation

Constant Contact
Workfront
8.3
Quotes/estimates
Constant Contact
Workfront
7.9
Invoicing
Constant Contact
Workfront
8.4
Project & financial reporting
Constant Contact
Workfront
7.8
Integration with accounting software
Constant Contact
Workfront
9.0

Pros

Constant Contact

  • We are a huge fan of the numerous templates that may be used for designing emails.
  • Constant Contact also allows for our organization's brand (logo, colors, and fonts) to be easily incorporated into designs.
  • The metrics and data gathered from email campaigns is very detailed and helpful.
Anonymous | TrustRadius Reviewer

Workfront

  • Time management resources are incredibly efficient: One can utilize the platform to give realistic work goals and objectives.
  • Data Management: Workfront enables users to view custom reports, manage projects costs, and much more.
  • Project planning is extremely in depth: One can set and visualize projects in a variety of ways.
Joshua Melder | TrustRadius Reviewer

Cons

Constant Contact

  • This system is great and I do not have much to say against, I just wish they could improve the search filter of email campaigns made previously, and include a search field that allows you to find campaigns related to the phrase name included in that field of search.
  • I really don't have any dislikes with the software now that I am familiar with the product.
Anonymous | TrustRadius Reviewer

Workfront

  • I'd like for us to be able to pull reports that are a bit more customized. For example, I want to pull a report that enables me to see what task went past due first to see where and how we can improve. That report currently exists but unfortunately, it pulls in every other task that is past due in the project...instead of me just being able to pinpoint where we start to lose time.
  • I'd like to be able to "pin" documents and Updates within a Portfolio for easy reference when looking at a project as a whole.
Jen Franz | TrustRadius Reviewer

Likelihood to Renew

Constant Contact

Constant Contact 8.0
Based on 19 answers
There is no doubt that we are going to renew Constant Contact. We have not just invested a lot of time in learning and creating a great looking product but we have developed a strong database of information that allows us to track how we are doing for each newsletter. This supports our goals of creating products that residents desire and are excited to receive.
Ty Swartz, CPP, USN Ret. | TrustRadius Reviewer

Workfront

Workfront 8.6
Based on 59 answers
All that I've said already is why. I suppose the clearest way to say it is that at this point? I cannot imagine running the 300+ active projects in eMarketing without AtTask; it simply wouldn't be possible and even more; I wouldn't imagine why we'd try to find an alternative tool when we have one meeting our needs.
Adam Messano | TrustRadius Reviewer

Usability

Constant Contact

Constant Contact 8.9
Based on 8 answers
There is always room for improvement. I don't know how they test their systems, but they should invite not-so computer savvy people to test it. If I, as an expert have problems, they need to think like the technophobe. Since I've used Constant Contact in the past as part of my former employment, I have not viewed any of the tutorials and just jumped in to work on my client's newsletter. With that said, I found some areas easy and some a bit cumbersome
Giselle Aguiar | TrustRadius Reviewer

Workfront

Workfront 8.0
Based on 17 answers
I gave a rating of 10 on overall usability because Workfront is cloud based and very easy to use. Workfront also provides collaboration on projects which is critical to a projects success. The tool gives everyone high level visibility in their projects down to the smallest detail. Wonderful project management system, allows you to cut down on emails, meetings and no more spreadsheets for tracking your projects.
Maryland Tracy | TrustRadius Reviewer

Reliability and Availability

Constant Contact

Constant Contact 9.0
Based on 2 answers
No major problems in sending out the email campaigns and accessing the analytics
Anonymous | TrustRadius Reviewer

Workfront

Workfront 9.1
Based on 8 answers
I give Workfront a TEN! When I have had an issue, the response time has been quick. The tech support team has always resolved any issues that I report. For the performance of the Workfront system you can go to trust Workfront to receive daily updates as to the status of the servers. When the system acts sluggish I check here to see if there are any performance issues. If there is an issue they let you know they are working on asap. I have been working in Workfront for 2 years and this has happened three times and has been resolved within 30 minutes, and the system has only went down one time and it was for only 25 minutes, once I reported to the tech team, they were already working on the issue to get it resolved. They are awesome, and hat's off to the whole Workfront team!
Maryland Tracy | TrustRadius Reviewer

Performance

Constant Contact

Constant Contact 10.0
Based on 2 answers
The system seemed quite slow sometimes. Specifically, there was sometimes a delay in sends if it was during a high traffic period. There were time-outs when uploading new code for an email, and a lag in reporting analytics which was sometimes as long as 72 hours
Anonymous | TrustRadius Reviewer

Workfront

Workfront 5.9
Based on 3 answers
No answer on this topic is available.

Support Rating

Constant Contact

Constant Contact 3.0
Based on 8 answers
I think the overall support for Constant Contact has always been incredible; I have nothing negative to say. Our customer support representative was attentive, easy to understand, and very knowledgeable. I never felt like I wasn't a priority of his and my issues, while very small, were fixed in a very short time frame.
Anonymous | TrustRadius Reviewer

Workfront

Workfront 7.7
Based on 11 answers
It would be nice if the support forms were more dynamic so you could add more information to the support ticket when you enter it to reduce back and forth with the support team member. Also communication on escalated tickets isn't always great. It's gotten better over the years but still needs improvement. Other than that, initial response on support tickets is really quick and the people I've dealt with have always been very professional.
Mike Tompkins | TrustRadius Reviewer

Online Training

Constant Contact

Constant Contact 10.0
Based on 1 answer
No answer on this topic is available.

Workfront

Workfront 8.9
Based on 4 answers
The training is very easy to use and you can simply choose the topics included in the course(s) that are most important to your training needs. After each training course, you are tested on what you have learned. If you need a refresher course, they provide Course Catalogs as well as instructor-led courses & workshops.
Maryland Tracy | TrustRadius Reviewer

Implementation Rating

Constant Contact

Constant Contact 8.0
Based on 4 answers
Implementation is very easy for someone who wants to send out the “batch and blast” type newsletters. If you want to use their templates with no customizations, the product works fine. However, the more customizations you get into involving link color, etc, that’s where things can get tricky for someone who may not be familiar with coding
Anonymous | TrustRadius Reviewer

Workfront

Workfront 8.3
Based on 10 answers
Have all of your existing processes locked down. Be prepared to modify them if Workfront can show you a better way.
Bill Gattinger | TrustRadius Reviewer

Alternatives Considered

Constant Contact

I think if I were coming in with nothing in hand, I would have chosen MailChimp over Constant Contact. Constant Contact won because it was the incumbent and we're satisfied.The time and operating cost of moving from one platform to another was higher than the expected return on that change. I don't think anything about Constant Contact is much better or worse, in my view, than the other.Pretty lukewarm, I know. But it's honest!
Jeff Bramhall | TrustRadius Reviewer

Workfront

Workfront lands in the middle between MS Project and Basecamp. Basecamp was too simplistic and didn't provide enough core project / task management features. MS Project was too rigid and difficult to share project information. Workfront has the right mix of project / task management features and project visibility.
John Rozeboom, CSM, PMP | TrustRadius Reviewer

Scalability

Constant Contact

Constant Contact 10.0
Based on 1 answer
Very reliable in sending email campaigns and controlling the recipients so that no contact is sent the same email more than once, even if they are on a resent list
Anonymous | TrustRadius Reviewer

Workfront

Workfront 9.1
Based on 2 answers
We have been using Workfront for about 3 years. During this time they continue to be a very stable project management system. Workfront's overall scalability is able to handle increased loads of work. When using Workfront for a project management tool for the web team, we store documents, images & video's without any issues. They work with their customer's to provide the best project management system in the market today! I highly recommend Workfront for all project management needs. Workfront strives to deliver unique technology solutions to growing companies!
Maryland Tracy | TrustRadius Reviewer

Return on Investment

Constant Contact

  • Many of our clients use a variety of email management services, and Constant Contact is usually chief among them. This keeps our team sharp and up to date for customer service inquiries.
  • Constant Contact is extremely reliable. It's been applicable and has grown with trends in digital marketing over the last decade to stay at the top as a best-in-class provider.
  • The reporting tools help to give a sense of how well campaigns are performing (or not performing) and gives insight on how to create future campaigns in more effective ways.
  • The lack of Google Analytics integration on the app is a hinderance for marketing managers who use the robust API on a variety of other platforms that seamlessly integrate with the service.
  • Higher pricing for integrating social media and surveys, and other additional service, is a drawback for the average user on a budget – especially when competitors offer those services for free.
Jorden Beatty | TrustRadius Reviewer

Workfront

  • Thirty US dollars + per month, per user, can get a bit pricey for the mid-size business. I am not sure what their enterprise business pricing is, however, I imagine the ROI is well worth it as many corporations I have worked for use Workfront for both project management as well as timesheet tracking.
Brian Knox | TrustRadius Reviewer

Screenshots

Pricing Details

Constant Contact

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Workfront

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Rating Summary

Likelihood to Recommend

Constant Contact
8.1
Workfront
8.7

Likelihood to Renew

Constant Contact
8.0
Workfront
8.6

Usability

Constant Contact
8.9
Workfront
8.0

Reliability and Availability

Constant Contact
9.0
Workfront
9.1

Performance

Constant Contact
10.0
Workfront
5.9

Support Rating

Constant Contact
3.0
Workfront
7.7

In-Person Training

Constant Contact
Workfront
5.0

Online Training

Constant Contact
10.0
Workfront
8.9

Implementation Rating

Constant Contact
8.0
Workfront
8.3

Scalability

Constant Contact
10.0
Workfront
9.1

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