What users are saying about
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7 out of 100
Based on 1 reviews and ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.9 out of 100
Based on 2 reviews and ratings
Feature Set Ratings
- Contactability ranks higher in 2 feature sets: Customization, Platform
- Lasso CRM ranks higher in 7 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Security, Integrations with 3rd-party Software
Sales Force Automation

6.3
Contactability
63%
8.9
Lasso CRM
89%
Contactability ranks higher in 5/9 features
Contactability ranks higher in 5/9 features
Customer data management / contact management

6.0
60%
1 Rating
8.1
81%
2 Ratings
Workflow management

7.0
70%
1 Rating
6.2
62%
2 Ratings
Territory management

7.0
70%
1 Rating
N/A
0 Ratings
Opportunity management

7.0
70%
1 Rating
10.0
100%
1 Rating
Integration with email client (e.g., Outlook or Gmail)

6.0
60%
1 Rating
10.0
100%
1 Rating
Contract management

5.0
50%
1 Rating
N/A
0 Ratings
Quote & order management

6.0
60%
1 Rating
N/A
0 Ratings
Interaction tracking

7.0
70%
1 Rating
10.0
100%
1 Rating
Channel / partner relationship management

6.0
60%
1 Rating
N/A
0 Ratings
Customer Service & Support

4.3
Contactability
43%
5.0
Lasso CRM
50%
Contactability ranks higher in 2/3 features
Contactability ranks higher in 2/3 features
Case management

4.0
40%
1 Rating
N/A
0 Ratings
Call center management

5.0
50%
1 Rating
N/A
0 Ratings
Help desk management

4.0
40%
1 Rating
5.0
50%
1 Rating
Marketing Automation

6.0
Contactability
60%
9.9
Lasso CRM
99%
Lasso CRM ranks higher in 2/2 features
Lasso CRM ranks higher in 2/2 features
Lead management

6.0
60%
1 Rating
10.0
100%
2 Ratings
Email marketing

6.0
60%
1 Rating
9.9
99%
2 Ratings
CRM Project Management

6.7
Contactability
67%
8.1
Lasso CRM
81%
Lasso CRM ranks higher in 2/3 features
Lasso CRM ranks higher in 2/3 features
Task management

6.0
60%
1 Rating
8.1
81%
2 Ratings
Billing and invoicing management

7.0
70%
1 Rating
N/A
0 Ratings
Reporting

7.0
70%
1 Rating
8.1
81%
2 Ratings
CRM Reporting & Analytics

6.3
Contactability
63%
6.6
Lasso CRM
66%
Contactability ranks higher in 2/3 features
Contactability ranks higher in 2/3 features
Forecasting

6.0
60%
1 Rating
N/A
0 Ratings
Pipeline visualization

7.0
70%
1 Rating
8.0
80%
1 Rating
Customizable reports

6.0
60%
1 Rating
5.2
52%
2 Ratings
Customization

7.0
Contactability
70%
5.0
Lasso CRM
50%
Contactability ranks higher in 3/3 features
Contactability ranks higher in 3/3 features
Custom fields

7.0
70%
1 Rating
5.0
50%
1 Rating
Custom objects

8.0
80%
1 Rating
5.0
50%
1 Rating
Scripting environment

6.0
60%
1 Rating
N/A
0 Ratings
Security

6.5
Contactability
65%
8.1
Lasso CRM
81%
Lasso CRM ranks higher in 2/2 features
Lasso CRM ranks higher in 2/2 features
Single sign-on capability

7.0
70%
1 Rating
8.0
80%
1 Rating
Role-based user permissions

6.0
60%
1 Rating
8.1
81%
2 Ratings
Social CRM

7.0
Contactability
70%
Lasso CRM
Feature Set Not Supported
N/A
Contactability ranks higher in 2/2 features
Contactability ranks higher in 2/2 features
Social data

6.0
60%
1 Rating
N/A
0 Ratings
Social engagement

8.0
80%
1 Rating
N/A
0 Ratings
Integrations with 3rd-party Software

7.0
Contactability
70%
8.0
Lasso CRM
80%
Contactability ranks higher in 1/2 features
Contactability ranks higher in 1/2 features
Marketing automation

6.0
60%
1 Rating
8.0
80%
1 Rating
Compensation management

8.0
80%
1 Rating
N/A
0 Ratings
Platform

6.0
Contactability
60%
5.0
Lasso CRM
50%
Contactability ranks higher in 1/1 features
Contactability ranks higher in 1/1 features
Mobile access

6.0
60%
1 Rating
5.0
50%
1 Rating
Attribute Ratings
- Lasso CRM is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

7.0
Contactability
70%
1 Rating
9.9
Lasso CRM
99%
2 Ratings
Likelihood to Recommend
Contactability
Contactability is really good for teams that are trying to branch out to an untapped market space. Especially those that are trying to disrupt the health insurance scene. This helps them get their foot in the door in the area and their name out in the community. The customer service representatives could be more responsive.

Verified User
Engineer in Information Technology
Hospital & Health Care Company, 10,001+ employeesLasso CRM
Lasso is a simple and easy-to-use CRM, above and beyond the daily tasks that the sales team or sales assistant complete, it allows our accounting department to generate reports and prepare invoices accordingly for commissions generated based on sales of condos.
Executive Assistant
McGill ImmobilierReal Estate, 11-50 employees
Pros
Contactability
- The software reporting system is really clean and works well and they are good at sending you leads.
- Their customer service is also willing to work with you and they really tried to help me improve our ROI.
- Since using Contactability our workflow is changing. We now only pick up the phone when someone is interested in our services. The prescreening is all handled and we have control over the flow, what is said. Even when we're out of the office we can log in from anywhere and see what's happening with our leads and those missed calls get scheduled for us automatically.

Verified User
Engineer in Information Technology
Hospital & Health Care Company, 10,001+ employeesLasso CRM
- Easy capture of eleads from multiple sources. Lasso automatically captures potential buyers who submit for more information across multiple sources, including on social media, BDX, our website, and others.
- Lasso helps keep everything organized, from dividing the sales efforts of multiple sales people across multiple neighborhoods, to allowing us to track which floorplans and lots our potential buyers are interested in.
- Setting up a robust prospect nurturing plan is easy, allowing our sales team to effortlessly follow pre-determined templates for follow up.

Verified User
Manager in Marketing
Real Estate Company, 11-50 employeesCons
Contactability
- Call the toll-free customer service number and you are transferred to a blank voicemail, with an electronic repeat of the phone number.
- The software training videos were confusing to non technical users.
- We encountered bugs with the use of Windows 10. Some of the futures were bugged.

Verified User
Engineer in Information Technology
Hospital & Health Care Company, 10,001+ employeesLasso CRM
- Connection between inventory and sales modules.
- Calculation of commissions of representatives using the tool (not outside realtors).
- Price revisions.
Executive Assistant
McGill ImmobilierReal Estate, 11-50 employees
Pricing Details
Contactability
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$149 per month
Lasso CRM
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Alternatives Considered
Contactability
Contactability does a pretty decent job as it is very user-friendly and puts us in contact with our prospective clients. What they could improve on that Insightly does well is training and support. This could be due to the size of the company or their prioritization of resources. Overall we enjoyed Contactability better than Insightly.

Verified User
Engineer in Information Technology
Hospital & Health Care Company, 10,001+ employeesLasso CRM
No answers on this topic
Return on Investment
Contactability
- We got our people to become more open minded in trying new software and exploring options for automation.
- Users got discouraged when the software did not work as it was supposed to and customer service was not there too help.
- Once used correctly, we did have a large increase in the number of new clients that our office handled.

Verified User
Engineer in Information Technology
Hospital & Health Care Company, 10,001+ employeesLasso CRM
- Lasso has given us a cost-effective way to manage and nurture our clients, with extra homebuilding-related features to make our efforts more successful.
- We have an easy way to track the client prospecting and nurturing efforts of sales staff, even those located across the country from the corporate office.
- Lasso has lead to more effective sales efforts, as client nurturing processes are built right in to the platform for them to follow.

Verified User
Manager in Marketing
Real Estate Company, 11-50 employees