What users are saying about
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 6.2 out of 100
46 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 6 out of 100

Likelihood to Recommend

ContactMonkey

If you are a sales rep and want to know if your email has been opened without having to use receipts this is perfect. However, many people find this intrusive and inappropriate. I don't believe in this day and age there should be a moral outrage to track your emails but it happens. I particularly like it for Outlook 2016. I've tried Yesaware but found this better suited.
Dan Sherman | TrustRadius Reviewer

Marketo Sales Connect (ToutApp)

We are solving our small sales team problem. I am the only SDR in the company and Tout helps me manage, send and follow up with many of my leads automatically. Tout is more focused on “success or failure” of emails than Yesware is. They are going in different directions – as you can see that they’ll probably have some features from one another.
Erika Conners | TrustRadius Reviewer

Pros

ContactMonkey

  • Uploads information from business cards to your current contact database through your camera phone
  • Great resource for looking up people before meetings and doing other types of background research
  • Use information found on the internet to fill in information about your contact
Anonymous | TrustRadius Reviewer

Marketo Sales Connect (ToutApp)

  • Track leads opening emails and clicking links. We could easily see if a lead forwarded an email to a large group of people for instance, because the stats would show it.
  • Connect our email and CRM to log email activities onto Leads and Contacts.
  • Keep users inside of our email system instead of copying and pasting email templates from multiple places.
Anonymous | TrustRadius Reviewer

Cons

ContactMonkey

  • Salesforce integration seems unnecessary
  • Has refresh issues occasionally
  • Can cause slowing issues for Outlook
  • Doesn't have integration with Outlook.com/Exchange
Dan Sherman | TrustRadius Reviewer

Marketo Sales Connect (ToutApp)

  • Reporting is clunky and challenging to use at times. They were recently purchased by Marketo, so I'm hopeful that Marketo will be able to address some of these concerns.
  • The ToutApp interface is not the most intuitive and does not provide a deeper understanding/analysis of the data.
  • The ToutApp integration with Outlook has created intermittent problems in usability/access.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

ContactMonkey

ContactMonkey 10.0
Based on 1 answer
Easy to use
Anonymous | TrustRadius Reviewer

Marketo Sales Connect (ToutApp)

No score
No answers yet
No answers on this topic

Usability

ContactMonkey

ContactMonkey 9.0
Based on 1 answer
Easy for all users.
Anonymous | TrustRadius Reviewer

Marketo Sales Connect (ToutApp)

No score
No answers yet
No answers on this topic

Support Rating

ContactMonkey

ContactMonkey 9.0
Based on 1 answer
Easy to contact, quick follow-up/
Anonymous | TrustRadius Reviewer

Marketo Sales Connect (ToutApp)

Marketo Sales Connect (ToutApp) 4.6
Based on 7 answers
It was tough to reach their support team. On average, it would take over 24 hours to get a response. Agents would ask us to perform repetitive tasks and take lots of screenshots instead of looking at our system and helping us fix issues.
Anonymous | TrustRadius Reviewer

Implementation Rating

ContactMonkey

ContactMonkey 10.0
Based on 1 answer
It is really easy to integrate with GMail, so just start from there
Anonymous | TrustRadius Reviewer

Marketo Sales Connect (ToutApp)

No score
No answers yet
No answers on this topic

Alternatives Considered

ContactMonkey

Contact Monkey was the best solution for Outlook 2016. While Yesaware is a good product with Microsoft 365 integration, I found it expensive and too feature rich for what I needed. If you are just trying to find something simple that does what you need well and cheap, this is the best solution on the market. It does have Salesforce integration but I just use the Salesforce product that is free and provides the same or more prospect info.
Dan Sherman | TrustRadius Reviewer

Marketo Sales Connect (ToutApp)

Marketo Sales Connect (ToutApp) was nowhere near as dynamic as the other listed tools that I mentioned. There was not any Sequence or Cadence you could follow. It was missing dynamic fields. A bit cumbersome. The other tools had much prettier interfaces too.
Nick Flory | TrustRadius Reviewer

Return on Investment

ContactMonkey

  • I've found companies that have shared my email and opened the email 20-60 times but never responded. It gave me an absolute understanding that this was a hot company
  • Sometimes knowing your email is being opened can be very frustrating if you cannot get a response. However, at least you know it was read and they are not interested.
  • My boss and fellow employee's don't like the fact that I know where they are located. It's somewhat divisive in that sense.
Dan Sherman | TrustRadius Reviewer

Marketo Sales Connect (ToutApp)

  • It's enabled more efficiency for our SDR team to track and monitor emails.
  • Increased our ability to better target prospects as we learned more about their behaviors.
  • The automation tools for email, and the ability to get glimpses into how that impacted pipeline development, were worth the cost.
Anonymous | TrustRadius Reviewer

Pricing Details

ContactMonkey

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Marketo Sales Connect (ToutApp)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison