ContactMonkey vs. Microsoft Viva

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ContactMonkey
Score 6.0 out of 10
N/A
ContactMonkey tracks internal communications via email, and is a plugin for Outlook and Gmail. ContactMonkey gives users the following capabilities: - Track who opens emails, how many times, in what locations, and what email client or mobile device was used. - Track who clicked the hyperlinks in emails (link to LinkedIn profile, company website, proposal, etc.) - See Open Activities and Activity History - Log a Call, Create a Task and Add an Event - Create, Update or…N/A
Microsoft Viva
Score 7.8 out of 10
N/A
Microsoft Viva (including the former Ally, or Ally.io) is a Strategic Goal-Planning & Execution Management software that enables businesses like Slack, Remitly, Plaid, Teleperformance and UrbanClap to operate with the organizational alignment, agility, focus and transparency they need to match the fast pace needs of their evolving markets. Ally.io became a Microsoft brand after the October 2021 acquisition.
$108
per year per user
Pricing
ContactMonkeyMicrosoft Viva
Editions & Modules
No answers on this topic
Microsoft Viva - Learn Module
$48
per year per user
Microsoft Viva - Insights Module
$48
per year per user
Microsoft Viva - Topics Module
$48
per year per user
Microsoft Viva Suite
$108
per year per user
Offerings
Pricing Offerings
ContactMonkeyMicrosoft Viva
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
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ContactMonkeyMicrosoft Viva
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User Ratings
ContactMonkeyMicrosoft Viva
Likelihood to Recommend
10.0
(2 ratings)
8.0
(3 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
ContactMonkeyMicrosoft Viva
Likelihood to Recommend
ContactMonkey Inc.
If you are a sales rep and want to know if your email has been opened without having to use receipts this is perfect. However, many people find this intrusive and inappropriate. I don't believe in this day and age there should be a moral outrage to track your emails but it happens. I particularly like it for Outlook 2016. I've tried Yesaware but found this better suited.
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Microsoft
Well suited for
  • Companies that have experience of using the OKR methodology and have a clear understanding of what it is
  • Companies that are planning to expand/scale the OKR program
  • Companies that are looking to reduce the effort involved in running the OKR program
Ill-suited for:
  • Companies that are using OKRs for the first time and do not have a clear understanding of the methodology
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Pros
ContactMonkey Inc.
  • Uploads information from business cards to your current contact database through your camera phone
  • Great resource for looking up people before meetings and doing other types of background research
  • Use information found on the internet to fill in information about your contact
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Microsoft
  • AI Copilot
  • Task reminder
  • Calendar event reminders
  • Helps me make more efficient and quicker social media post pushes that we do weekly
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Cons
ContactMonkey Inc.
  • Salesforce integration seems unnecessary
  • Has refresh issues occasionally
  • Can cause slowing issues for Outlook
  • Doesn't have integration with Outlook.com/Exchange
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Microsoft
  • Accelerate integrations and add more integrations.
  • Ally.io has room for improvement in providing benchmark in-depth analysis across industries, same-size companies, etc.
  • Ally.io can still improve upon some of its product features and communicating the releases. Videos have been extremely helpful.
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Likelihood to Renew
ContactMonkey Inc.
Easy to use
Read full review
Microsoft
No answers on this topic
Usability
ContactMonkey Inc.
Easy for all users.
Read full review
Microsoft
No answers on this topic
Support Rating
ContactMonkey Inc.
Easy to contact, quick follow-up/
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Microsoft
No answers on this topic
Implementation Rating
ContactMonkey Inc.
It is really easy to integrate with GMail, so just start from there
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Microsoft
No answers on this topic
Alternatives Considered
ContactMonkey Inc.
Contact Monkey was the best solution for Outlook 2016. While Yesaware is a good product with Microsoft 365 integration, I found it expensive and too feature rich for what I needed. If you are just trying to find something simple that does what you need well and cheap, this is the best solution on the market. It does have Salesforce integration but I just use the Salesforce product that is free and provides the same or more prospect info.
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Microsoft
Ally was preferred over the alternatives due to the following:
  • Quick turnaround by reps
  • Detailed product demo
  • Ease of use in comparison other tools
  • Clarity in terms of how Ally.io could resolve Crayon's existing issues
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Return on Investment
ContactMonkey Inc.
  • I've found companies that have shared my email and opened the email 20-60 times but never responded. It gave me an absolute understanding that this was a hot company
  • Sometimes knowing your email is being opened can be very frustrating if you cannot get a response. However, at least you know it was read and they are not interested.
  • My boss and fellow employee's don't like the fact that I know where they are located. It's somewhat divisive in that sense.
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Microsoft
  • AI co-pilot makes it easier to be more direct and less "wordy"
  • Teams is a great program and I like how it's seamless and more advanced when you want to convert a file type.
  • Tasks section is great way to keep track of lists that I constantly forget. Now I just use my computer to keep track of my "to-do list"
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ScreenShots