What users are saying about
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6 out of 100
Based on 3 reviews and ratings
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 1 reviews and ratings
Feature Set Ratings
Email & Online Marketing
ContactMonkey
Feature Set Not Supported
N/A
6.3
OutreachPlus
63%
OutreachPlus ranks higher in 7/7 features
OutreachPlus ranks higher in 7/7 features
Dynamic content
N/A
0 Ratings
6.0
60%
1 Rating
Ability to test dynamic content
N/A
0 Ratings
7.0
70%
1 Rating
Landing pages
N/A
0 Ratings
7.0
70%
1 Rating
A/B testing
N/A
0 Ratings
7.0
70%
1 Rating
Mobile optimization
N/A
0 Ratings
1.0
10%
1 Rating
Email deliverability reporting
N/A
0 Ratings
8.0
80%
2 Ratings
List management
N/A
0 Ratings
8.0
80%
1 Rating
Attribute Ratings
- ContactMonkey is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
10.0
ContactMonkey
100%
2 Ratings
8.0
OutreachPlus
80%
1 Rating
Likelihood to Renew
10.0
ContactMonkey
100%
1 Rating
OutreachPlus
N/A
0 Ratings
Usability
9.0
ContactMonkey
90%
1 Rating
OutreachPlus
N/A
0 Ratings
Support Rating
9.0
ContactMonkey
90%
2 Ratings
OutreachPlus
N/A
0 Ratings
Implementation Rating
10.0
ContactMonkey
100%
2 Ratings
OutreachPlus
N/A
0 Ratings
Likelihood to Recommend
ContactMonkey
If you are a sales rep and want to know if your email has been opened without having to use receipts this is perfect. However, many people find this intrusive and inappropriate. I don't believe in this day and age there should be a moral outrage to track your emails but it happens. I particularly like it for Outlook 2016. I've tried Yesaware but found this better suited.
Sales Representative
ERP Integrated SolutionsComputer Software, 51-200 employees
OutreachPlus
Outreach is well suited for organizations that have a large number of outbound efforts that require a consistent set of records. You can drop 1000 prospects into a sequence, throttle it to send 100 per day, set it to resume OOO replies after a few days, and set it and forget it. Just set up a schedule, make sure you exclude national holidays, and you don't have to touch it ever again.

Verified User
Representative in Sales
Computer Software Company, 51-200 employeesPros
ContactMonkey
- Uploads information from business cards to your current contact database through your camera phone
- Great resource for looking up people before meetings and doing other types of background research
- Use information found on the internet to fill in information about your contact

Verified User
Analyst in Research & Development
Public Policy Company, 11-50 employeesOutreachPlus
- Consistent messaging.
- Prospecting.
- Reporting.

Verified User
Representative in Sales
Computer Software Company, 51-200 employeesCons
ContactMonkey
- Salesforce integration seems unnecessary
- Has refresh issues occasionally
- Can cause slowing issues for Outlook
- Doesn't have integration with Outlook.com/Exchange
Sales Representative
ERP Integrated SolutionsComputer Software, 51-200 employees
OutreachPlus
- Salesforce integration.
- Prospect migration.
- Prospect activity detail.

Verified User
Representative in Sales
Computer Software Company, 51-200 employeesPricing Details
ContactMonkey
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—OutreachPlus
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
—Likelihood to Renew
ContactMonkey
ContactMonkey 10.0
Based on 1 answer
Easy to use

Verified User
Analyst in Research & Development
Public Policy Company, 11-50 employeesOutreachPlus
No score
No answers yet
No answers on this topic
Usability
ContactMonkey
ContactMonkey 9.0
Based on 1 answer
Easy for all users.

Verified User
Analyst in Research & Development
Public Policy Company, 11-50 employeesOutreachPlus
No score
No answers yet
No answers on this topic
Support Rating
ContactMonkey
ContactMonkey 9.0
Based on 2 answers
Easy to contact, quick follow-up/

Verified User
Analyst in Research & Development
Public Policy Company, 11-50 employeesOutreachPlus
No score
No answers yet
No answers on this topic
Implementation Rating
ContactMonkey
ContactMonkey 10.0
Based on 2 answers
It is really easy to integrate with GMail, so just start from there

Verified User
Analyst in Research & Development
Public Policy Company, 11-50 employeesOutreachPlus
No score
No answers yet
No answers on this topic
Alternatives Considered
ContactMonkey
Contact Monkey was the best solution for Outlook 2016. While Yesaware is a good product with Microsoft 365 integration, I found it expensive and too feature rich for what I needed. If you are just trying to find something simple that does what you need well and cheap, this is the best solution on the market. It does have Salesforce integration but I just use the Salesforce product that is free and provides the same or more prospect info.
Sales Representative
ERP Integrated SolutionsComputer Software, 51-200 employees
OutreachPlus
We selected Outreach because this software is responsible for revolutionizing our outbound sales process, and it will continue to be the best tool for us for years to come. I've evaluated other options but always came back to Outreach because it's the full package. Outbound sales is extremely scalable with this platform, and running a sales org on it is amazingly easy to manage.

Verified User
Representative in Sales
Computer Software Company, 51-200 employeesReturn on Investment
ContactMonkey
- I've found companies that have shared my email and opened the email 20-60 times but never responded. It gave me an absolute understanding that this was a hot company
- Sometimes knowing your email is being opened can be very frustrating if you cannot get a response. However, at least you know it was read and they are not interested.
- My boss and fellow employee's don't like the fact that I know where they are located. It's somewhat divisive in that sense.
Sales Representative
ERP Integrated SolutionsComputer Software, 51-200 employees
OutreachPlus
- Quicker connection w/leads.
- Easier streamlined tasks.
- Increased overall productivity.

Verified User
Representative in Sales
Computer Software Company, 51-200 employees