ContactOffice vs Lumen Unified Communications & Collaboration (formerly CenturyLink)

Likelihood to Recommend

1. Its cloud-based messaging and collaboration suite includes among others an email solution, calendars, address books, documents, polling tool and more.2. Handling big data, managing events, and reminders. 3. Rich API allowing for a deep integration of the Contact Office applications.4. Universal access to your data through desktop and mobile. 5. Almost every device supported.

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Verified User

Engineer in Information Technology

Internet Company, 11-50 employees

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While I am happy with the service, it does leave something to be desired. The MPLS circuit connection has been very stable and I am very happy with its uptime. I am also quite happy with the calling plans. I have been able to cut back on costs with the design they have. Support is the reason for the lower score.

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Verified User

Administrator in Information Technology

Higher Education Company, 51-200 employees

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Feature Rating Comparison

ContactOffice

Lumen Unified Communications & Collaboration (formerly CenturyLink)

Task Management

Gantt Charts

Scheduling

Workflow Automation

Mobile Access

Search

Visual planning tools

ContactOffice

Lumen Unified Communications & Collaboration (formerly CenturyLink)

Chat

Notifications

Discussions

Surveys

Internal knowledgebase

Integrates with GoToMeeting

Integrates with Gmail and Google Hangouts

Integrates with Outlook

ContactOffice

Lumen Unified Communications & Collaboration (formerly CenturyLink)

Versioning

Video files

Audio files

Document collaboration

Access control

Advanced security features

Integrates with Google Drive

Pros

Can use it from anywhere, can access your documents, emails and others.
Can message your group and arrange meetings, and it will notify you.
Can manage tasks.
Fairly good customer support

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Verified User

Engineer in Engineering

Construction Company, 10,001+ employees

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MPLS circuits
Domestic calling plans
International calling plans

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Verified User

Administrator in Information Technology

Higher Education Company, 51-200 employees

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Cons

Data safety concerns

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RANDHIR KUMAR

UI Designer

ANS CommerceInternet, 51-200 employees

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Cleaner invoices
Easier access to support

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Verified User

Administrator in Information Technology

Higher Education Company, 51-200 employees

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Alternatives Considered

ContactOffice handles almost all data, all files like doc, pdf, mp3 etc. Task management. Worksection is an all-around project management app that gives users visibility and organization. ContactOffice is a contact management software that helps you to easily manage your data from any computer with a web browser. Worksection is Free: no charge. ContactOffice offers four plans for its Individual version. ContactOffice has more supported Integrations than Worksection.

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Verified User

Engineer in Information Technology

Internet Company, 11-50 employees

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We do not use any other products.

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Verified User

Administrator in Information Technology

Higher Education Company, 51-200 employees

View all 1 answers on this topic

Return on Investment

Can get documents from anywhere if you forgot your files.
Can connect with anyone in your group, chat, share ideas, and requirements in a single instance.

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Verified User

Engineer in Engineering

Construction Company, 10,001+ employees

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Outstanding uptime
Good value

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Verified User

Administrator in Information Technology

Higher Education Company, 51-200 employees

View all 1 answers on this topic

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

ContactOffice

Lumen Unified Communications & Collaboration (formerly CenturyLink)

ContactOffice

Lumen Unified Communications & Collaboration (formerly CenturyLink)

Likelihood to Recommend

ContactOffice

Lumen Unified Communications & Collaboration (formerly CenturyLink)

Feature Rating Comparison

Task Management

Gantt Charts

Scheduling

Workflow Automation

Mobile Access

Search

Visual planning tools

Chat

Notifications

Discussions

Surveys

Internal knowledgebase

Integrates with GoToMeeting

Integrates with Gmail and Google Hangouts

Integrates with Outlook

Versioning

Video files

Audio files

Document collaboration

Access control

Advanced security features

Integrates with Google Drive

Pros

ContactOffice

Lumen Unified Communications & Collaboration (formerly CenturyLink)

Cons

ContactOffice

Lumen Unified Communications & Collaboration (formerly CenturyLink)

Alternatives Considered

ContactOffice

Lumen Unified Communications & Collaboration (formerly CenturyLink)

Return on Investment

ContactOffice

Lumen Unified Communications & Collaboration (formerly CenturyLink)

Screenshots

ContactOffice

Lumen Unified Communications & Collaboration (formerly CenturyLink)

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Rating Summary

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