What users are saying about
4 Ratings
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Score 7.1 out of 100
42 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

ContactOffice

1. Its cloud-based messaging and collaboration suite includes among others an email solution, calendars, address books, documents, polling tool and more.2. Handling big data, managing events, and reminders. 3. Rich API allowing for a deep integration of the Contact Office applications.4. Universal access to your data through desktop and mobile. 5. Almost every device supported.
Anonymous | TrustRadius Reviewer

Polycom RealPresence Group Series

Polycom RealPresence Group Series has been the best system I've worked with thus far. I would highly recommend it for colleges/universities, hospital or wellness administrative areas, executive/corporate companies, and businesses that employ more than 25 people. I would recommend it if a group uses the phone frequently, and plans meetings and conferences on a regular basis. It would be less ideal in a work setting with few staff or one in which a staff does not interact frequently.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

ContactOffice
7.8
Polycom RealPresence Group Series
Task Management
ContactOffice
8.7
Polycom RealPresence Group Series
Gantt Charts
ContactOffice
7.1
Polycom RealPresence Group Series
Scheduling
ContactOffice
8.1
Polycom RealPresence Group Series
Workflow Automation
ContactOffice
7.1
Polycom RealPresence Group Series
Mobile Access
ContactOffice
7.3
Polycom RealPresence Group Series
Search
ContactOffice
7.1
Polycom RealPresence Group Series
Visual planning tools
ContactOffice
9.0
Polycom RealPresence Group Series

Communication

ContactOffice
7.9
Polycom RealPresence Group Series
Chat
ContactOffice
8.7
Polycom RealPresence Group Series
Notifications
ContactOffice
8.7
Polycom RealPresence Group Series
Discussions
ContactOffice
9.0
Polycom RealPresence Group Series
Surveys
ContactOffice
8.6
Polycom RealPresence Group Series
Internal knowledgebase
ContactOffice
8.0
Polycom RealPresence Group Series
Integrates with GoToMeeting
ContactOffice
7.0
Polycom RealPresence Group Series
Integrates with Gmail and Google Hangouts
ContactOffice
6.0
Polycom RealPresence Group Series
Integrates with Outlook
ContactOffice
7.0
Polycom RealPresence Group Series

File Sharing & Management

ContactOffice
7.9
Polycom RealPresence Group Series
Versioning
ContactOffice
7.8
Polycom RealPresence Group Series
Video files
ContactOffice
7.4
Polycom RealPresence Group Series
Audio files
ContactOffice
8.1
Polycom RealPresence Group Series
Document collaboration
ContactOffice
9.0
Polycom RealPresence Group Series
Access control
ContactOffice
8.1
Polycom RealPresence Group Series
Advanced security features
ContactOffice
7.0
Polycom RealPresence Group Series
Integrates with Google Drive
ContactOffice
7.9
Polycom RealPresence Group Series

Pros

ContactOffice

  • Can use it from anywhere, can access your documents, emails and others.
  • Can message your group and arrange meetings, and it will notify you.
  • Can manage tasks.
  • Fairly good customer support
Anonymous | TrustRadius Reviewer

Polycom RealPresence Group Series

  • Polycom are still a high-end videoconferencing manufacturer and it shows. The build quality is very high, with quality components provided. In the current environment where 'huddle-room' systems are taking over and are a mix of solutions from multiple manufacturers, you can tell the difference when you open the box and get dedicated hardware that is designed to work as a single package.
  • The audio quality is very good. May sound like an odd thing to consider audio quality before video quality, but if the sound is poor, it doesn't matter how good the video is - you wont stay in the meeting.
  • Great video from the dedicated cameras. The image quality is high and the camera is silent when it moves to presets.
John-James Worrall | TrustRadius Reviewer

Cons

ContactOffice

  • Data safety concerns
RANDHIR KUMAR | TrustRadius Reviewer

Polycom RealPresence Group Series

  • We needed to interact with the networking staff who were intent on using Cisco products, and this slowed down implementation.
  • Though it was easy to train users to operate the equipment those who were not trained frequently had difficulty starting up a meeting without assistance
Alfred Brock | TrustRadius Reviewer

Likelihood to Renew

ContactOffice

No score
No answers yet
No answers on this topic

Polycom RealPresence Group Series

Polycom RealPresence Group Series 7.3
Based on 1 answer
We love the product and is totally integrated in our company.
Anonymous | TrustRadius Reviewer

Support Rating

ContactOffice

No score
No answers yet
No answers on this topic

Polycom RealPresence Group Series

Polycom RealPresence Group Series 8.2
Based on 1 answer
They are responsive and very knowledgeable.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ContactOffice

ContactOffice handles almost all data, all files like doc, pdf, mp3 etc. Task management. Worksection is an all-around project management app that gives users visibility and organization. ContactOffice is a contact management software that helps you to easily manage your data from any computer with a web browser. Worksection is Free: no charge. ContactOffice offers four plans for its Individual version. ContactOffice has more supported Integrations than Worksection.
Anonymous | TrustRadius Reviewer

Polycom RealPresence Group Series

The Polycom RealPresence Group Series was top of the line. It had a lot more features as well as the ability to integrate with Microsoft Teams. With Highfive, you had to pay to keep the device running and it was more like renting it. Although we pay maintenance with Polycom we will own the devices. The Highfive camera also didn't move. Lifesize was comparable but it did not integrate with Microsoft Teams at the time. It may as of now, I am not sure.
Anonymous | TrustRadius Reviewer

Return on Investment

ContactOffice

  • Can get documents from anywhere if you forgot your files.
  • Can connect with anyone in your group, chat, share ideas, and requirements in a single instance.
Anonymous | TrustRadius Reviewer

Polycom RealPresence Group Series

  • Once pexip integrates Polycom/skype this will be a big win for us due to the RPTouch integrating the "one - touch join". This will increase adoption of video greatly.
  • Before the Group series with peripherals was implemented the cost of a video room was twice what it is today. Massive win.
  • Due to provisioning and automated firmware the IT involvement has been greatly reduced. No longer is there a need for manual changes to individual endpoints.
Adam Bruneau | TrustRadius Reviewer

Screenshots

Polycom RealPresence Group Series

Pricing Details

ContactOffice

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Polycom RealPresence Group Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

ContactOffice
7.3
Polycom RealPresence Group Series
8.8

Likelihood to Renew

ContactOffice
Polycom RealPresence Group Series
7.3

Support Rating

ContactOffice
Polycom RealPresence Group Series
8.2

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