ContactOffice vs Polycom RealPresence Group Series

• Can use it from anywhere, can access your documents, emails and others.
• Can message your group and arrange meetings, and it will notify you.
• Can manage tasks.
• Fairly good customer support

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• Polycom are still a high-end videoconferencing manufacturer and it shows. The build quality is very high, with quality components provided. In the current environment where 'huddle-room' systems are taking over and are a mix of solutions from multiple manufacturers, you can tell the difference when you open the box and get dedicated hardware that is designed to work as a single package.
• The audio quality is very good. May sound like an odd thing to consider audio quality before video quality, but if the sound is poor, it doesn't matter how good the video is - you wont stay in the meeting.
• Great video from the dedicated cameras. The image quality is high and the camera is silent when it moves to presets.

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• Data safety concerns

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• We needed to interact with the networking staff who were intent on using Cisco products, and this slowed down implementation.
• Though it was easy to train users to operate the equipment those who were not trained frequently had difficulty starting up a meeting without assistance

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• Can get documents from anywhere if you forgot your files.
• Can connect with anyone in your group, chat, share ideas, and requirements in a single instance.

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• Once pexip integrates Polycom/skype this will be a big win for us due to the RPTouch integrating the "one - touch join". This will increase adoption of video greatly.
• Before the Group series with peripherals was implemented the cost of a video room was twice what it is today. Massive win.
• Due to provisioning and automated firmware the IT involvement has been greatly reduced. No longer is there a need for manual changes to individual endpoints.

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