What users are saying about
1 Ratings
2 Ratings
1 Ratings
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Score 9.1 out of 100
2 Ratings
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Score 8 out of 100

Likelihood to Recommend

ContactPigeon

Ideal for eCommerce. It is not the cheapest for a startup but one of the best for a scaling business.
Apostolis Lianos | TrustRadius Reviewer

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

ContactPigeon
ConvergeHub
8.3
Customer data management / contact management
ContactPigeon
ConvergeHub
9.0
Workflow management
ContactPigeon
ConvergeHub
9.0
Territory management
ContactPigeon
ConvergeHub
8.0
Opportunity management
ContactPigeon
ConvergeHub
9.0
Integration with email client (e.g., Outlook or Gmail)
ContactPigeon
ConvergeHub
7.0
Contract management
ContactPigeon
ConvergeHub
8.0
Quote & order management
ContactPigeon
ConvergeHub
9.0
Interaction tracking
ContactPigeon
ConvergeHub
8.0
Channel / partner relationship management
ContactPigeon
ConvergeHub
8.0

Customer Service & Support

ContactPigeon
ConvergeHub
7.0
Case management
ContactPigeon
ConvergeHub
7.0

Marketing Automation

ContactPigeon
ConvergeHub
9.0
Lead management
ContactPigeon
ConvergeHub
9.0
Email marketing
ContactPigeon
ConvergeHub
9.0

CRM Project Management

ContactPigeon
ConvergeHub
9.0
Task management
ContactPigeon
ConvergeHub
9.0
Billing and invoicing management
ContactPigeon
ConvergeHub
9.0
Reporting
ContactPigeon
ConvergeHub
9.0

CRM Reporting & Analytics

ContactPigeon
ConvergeHub
8.0
Pipeline visualization
ContactPigeon
ConvergeHub
8.0
Customizable reports
ContactPigeon
ConvergeHub
8.0

Customization

ContactPigeon
ConvergeHub
7.5
Custom fields
ContactPigeon
ConvergeHub
8.0
API for custom integration
ContactPigeon
ConvergeHub
7.0

Platform

ContactPigeon
ConvergeHub
9.0
Mobile access
ContactPigeon
ConvergeHub
9.0

Security

ContactPigeon
ConvergeHub
9.0
Role-based user permissions
ContactPigeon
ConvergeHub
9.0

Pros

ContactPigeon

  • Really powerful custom automation
  • Omnichannel marketing automation (Email+Push Notifications+SMS)
  • Great support
Apostolis Lianos | TrustRadius Reviewer

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

Cons

ContactPigeon

  • The UI is too complex sometimes (hopefully their support is always there for us!)
Apostolis Lianos | TrustRadius Reviewer

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

Alternatives Considered

ContactPigeon

ContactPigeon is built for eCommerce, while Mailchimp is super easy and a good fit for a smaller company. That's why we switched since we needed a more complete, all-in-one marketing automation solution to scale our online business.
Apostolis Lianos | TrustRadius Reviewer

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

Return on Investment

ContactPigeon

  • 25% growth in Email orders (YoY).
  • Higher open rates up to +46%.
Apostolis Lianos | TrustRadius Reviewer

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

Screenshots

Pricing Details

ContactPigeon

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ContactPigeon Editions & Modules

Additional Pricing Details
Pricing is based on volume unique contacts (visitor profile) and feature requirements.

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

ContactPigeon
9.1
ConvergeHub
8.0

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