ContactPigeon vs. Insightly Marketing

Our automations are built differently and using real-time API calls we pass on all the information needed. The cart abandonment and browse abandonment email campaigns are designed based on different travel bundles according to our visitors’ historical data. Likewise, our customer success manager helped up set up on-site count-down pop-ups that highlight the expiration date of specific offers.

It is very nice to check the phases of the project proposal and can give us an idea of which project is the priority and what client is the most valuable. Give BD team a direction to talk to the client with the potential client. It is less appropriate when it comes to project management [to include] tracking times.

Incentivized

• Push, Popup & Email Automation
• Support Team
• User Segmentation
• Product Recommendation AI

• Manage Customer Data
• Link Projects to People
• Automate Follow-up Reminders
• Track Emails
• Create Reports
• Create Lists

Incentivized

• The UI is too complex sometimes (hopefully their support is always there for us!)

• In my opinion, Journeys have very limited trigger and response capabilities
• Allowing HTML options for landing pages
• Customer support - I leave conversations with support and success feeling more confused or frustrated. I believe one account rep was playing video games while on a review call.
• List management - uploads, reducing duplicates, general hygine
• UI - it’s very hard to know where to click or how to do something new, in my opinion.

Incentivized

I am absolutely happy with their services. For any problem or idea that arises, the support team is there to provide solutions, advise, and even write code for the website.

There are a lot of buttons where you think “hmm, what does this do?” (Because, in my opinion, the labeling/copy choice is often terrible). Then you press them and they either do nothing, or do something counterintuitive I found. In my experience, For example, to upload a list, you have to find the somewhat hidden option in a side bar, instead of pressing the Add button. Reporting usually involves downloading multiple reports and patching them together in Excel.

Incentivized

It is honestly the best support team I've ever seen, always ready and willing to help.

[I] haven't used other [products].

Easy to check the phases and notes while EP is more for the project [management].

Incentivized

• 25% growth in Email orders (YoY).
• Higher open rates up to +46%.

• Saves Time
• Increases Sales
• Increases Customer Engagement

Incentivized