What users are saying about
1 Ratings
9 Ratings
1 Ratings
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Score 9.1 out of 100
9 Ratings
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Score 7.2 out of 100

Likelihood to Recommend

ContactPigeon

Ideal for eCommerce. It is not the cheapest for a startup but one of the best for a scaling business.
Apostolis Lianos | TrustRadius Reviewer

Makesbridge

Makesbridge is great for email marketing and Salesforce integration. It is great for a startup or large company. Support is terrific. You can't go wrong with the service.
Michelle Rogers | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

ContactPigeon
Makesbridge
7.7
WYSIWYG email editor
ContactPigeon
Makesbridge
6.9
Dynamic content
ContactPigeon
Makesbridge
8.0
Ability to test dynamic content
ContactPigeon
Makesbridge
8.0
Landing pages
ContactPigeon
Makesbridge
7.0
A/B testing
ContactPigeon
Makesbridge
8.4
Mobile optimization
ContactPigeon
Makesbridge
7.9
Email deliverability reporting
ContactPigeon
Makesbridge
8.2
List management
ContactPigeon
Makesbridge
7.2
Triggered drip sequences
ContactPigeon
Makesbridge
8.2

Lead Management

ContactPigeon
Makesbridge
8.1
Lead nurturing
ContactPigeon
Makesbridge
8.2
Lead scoring and grading
ContactPigeon
Makesbridge
7.6
Data quality management
ContactPigeon
Makesbridge
8.2
Automated sales alerts and tasks
ContactPigeon
Makesbridge
8.2

Campaign Management

ContactPigeon
Makesbridge
8.1
Calendaring
ContactPigeon
Makesbridge
7.7
Event/webinar marketing
ContactPigeon
Makesbridge
8.4

Social Media Marketing

ContactPigeon
Makesbridge
8.8
Social sharing and campaigns
ContactPigeon
Makesbridge
8.5
Social profile integration
ContactPigeon
Makesbridge
9.1

Reporting & Analytics

ContactPigeon
Makesbridge
8.0
Dashboards
ContactPigeon
Makesbridge
7.6
Standard reports
ContactPigeon
Makesbridge
8.4
Custom reports
ContactPigeon
Makesbridge
8.1

Platform & Infrastructure

ContactPigeon
Makesbridge
7.6
API
ContactPigeon
Makesbridge
7.1
Role-based workflow & approvals
ContactPigeon
Makesbridge
8.1
Customizability
ContactPigeon
Makesbridge
7.2
Integration with Salesforce.com
ContactPigeon
Makesbridge
8.2

Pros

ContactPigeon

  • Really powerful custom automation
  • Omnichannel marketing automation (Email+Push Notifications+SMS)
  • Great support
Apostolis Lianos | TrustRadius Reviewer

Makesbridge

  • Makesbridge had the highest reviews in customer service on the Salesforce app exchange. This was the major reason that I chose them. Some of the implementation was over my head, but this was not a problem since they were always available to help with any issues that came up.
  • The team has even taken suggestions and implemented them quickly when I voiced a need for a particular Salesforce integration. Makesbridge has been a fantastic addition to my company.
Bryan Barnes | TrustRadius Reviewer

Cons

ContactPigeon

  • The UI is too complex sometimes (hopefully their support is always there for us!)
Apostolis Lianos | TrustRadius Reviewer

Makesbridge

  • I would like for users to be able to see campaigns and templates created by other non-admin users. I'd like the option as the sysadmin to select which parts of the application should be open to all users, and which I'd like to gate. (Permissions, if you will).
  • Configuration of training materials. The content is great, I just have had difficulty locating the specific article that would be most relevant to the situation. I'd love step-by-step guides for campaign creation, etc.
Julie Bylow | TrustRadius Reviewer

Likelihood to Renew

ContactPigeon

No score
No answers yet
No answers on this topic

Makesbridge

Makesbridge 9.1
Based on 2 answers
Great product, exceptional support. I'm going to be honest and say that I was apprehensive that the Makesbridge team was actually as wonderful as the app exchange reviews claim...How often does that actually happen?! But now, I can honestly say that the glowing reviews are spot-on, and my only concern is that they do not do justice in describing the product, support and service Makesbridge provides.
Julie Bylow | TrustRadius Reviewer

Usability

ContactPigeon

No score
No answers yet
No answers on this topic

Makesbridge

Makesbridge 8.8
Based on 2 answers
I'm not an IT guru. The layout and workflows make sense, and I appreciate not having to involve a developer for every change I'd like to make.
Julie Bylow | TrustRadius Reviewer

Reliability and Availability

ContactPigeon

No score
No answers yet
No answers on this topic

Makesbridge

Makesbridge 9.1
Based on 2 answers
Their tech support staff is the BEST I have worked with!
Anonymous | TrustRadius Reviewer

Performance

ContactPigeon

No score
No answers yet
No answers on this topic

Makesbridge

Makesbridge 9.1
Based on 1 answer
Best tech support in the software industry.
Anonymous | TrustRadius Reviewer

Support Rating

ContactPigeon

No score
No answers yet
No answers on this topic

Makesbridge

Makesbridge 8.2
Based on 2 answers
While their phone/chat support is outstanding, I wish there was more documentation and how-to information available online. There are many features that I have not used because I don't understand how to use them as well as I should
Anonymous | TrustRadius Reviewer

Alternatives Considered

ContactPigeon

ContactPigeon is built for eCommerce, while Mailchimp is super easy and a good fit for a smaller company. That's why we switched since we needed a more complete, all-in-one marketing automation solution to scale our online business.
Apostolis Lianos | TrustRadius Reviewer

Makesbridge

Makesbridge was easier to use and has a much better help desk. We were originally impressed with sales and then the technical side. At one point we handled e-mails with an internal program, what a headache, especially the list management.
Warren Wear | TrustRadius Reviewer

Return on Investment

ContactPigeon

  • 25% growth in Email orders (YoY).
  • Higher open rates up to +46%.
Apostolis Lianos | TrustRadius Reviewer

Makesbridge

  • Good customer service and allows us to use our leads without much restriction.
  • Price still considered quite high for a very small business like us.
Cymon Tan | TrustRadius Reviewer

Screenshots

Pricing Details

ContactPigeon

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ContactPigeon Editions & Modules

Additional Pricing Details
Pricing is based on volume unique contacts (visitor profile) and feature requirements.

Makesbridge

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Makesbridge Editions & Modules

Edition
Pay As You Go1
Mini$292
SMB$752
MKS PRO$1503
Enterprise$5004
Engage$1,5005
  1. Custom Pricing
  2. per month (1 account)
  3. per month (5 accounts)
  4. per month (10 accounts)
  5. per month (25 accounts)
Additional Pricing Details
Makesbridge offers a range of pricing plans and packages to comfortably accommodate any combinate of needs and budget. Pay As You Go plans are just that - companies only pay for what they use in a given month. Alternative packages - PRO, Enterprise and Engage - are for companies with consistent use patterns and willingness to pay a minimum monthly fee. In all cases there is no long term obligation; 30 days notice is all that's required to cancel a PRO, Enterprise or Engage.

Rating Summary

Likelihood to Recommend

ContactPigeon
9.1
Makesbridge
8.2

Likelihood to Renew

ContactPigeon
Makesbridge
9.1

Usability

ContactPigeon
Makesbridge
8.8

Reliability and Availability

ContactPigeon
Makesbridge
9.1

Performance

ContactPigeon
Makesbridge
9.1

Support Rating

ContactPigeon
Makesbridge
8.2

Online Training

ContactPigeon
Makesbridge
5.5

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