What users are saying about
1 Ratings
8 Ratings
1 Ratings
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Score 9.1 out of 100
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Likelihood to Recommend

ContactPigeon

Ideal for eCommerce. It is not the cheapest for a startup but one of the best for a scaling business.
Apostolis Lianos | TrustRadius Reviewer

ReachLocal

ReachLocal is well suited for business owners that are heavily based on the internet. It is possibly less appropriate for general contractors that do larger scale work that is based on bids or history of business.
Josh Stanek | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

ContactPigeon
ReachLocal
8.7
Dynamic content
ContactPigeon
ReachLocal
9.1
Landing pages
ContactPigeon
ReachLocal
8.5
A/B testing
ContactPigeon
ReachLocal
8.2
Mobile optimization
ContactPigeon
ReachLocal
8.3
Email deliverability reporting
ContactPigeon
ReachLocal
9.1
List management
ContactPigeon
ReachLocal
9.1

Lead Management

ContactPigeon
ReachLocal
8.9
Lead nurturing
ContactPigeon
ReachLocal
8.8
Lead scoring and grading
ContactPigeon
ReachLocal
9.1
Data quality management
ContactPigeon
ReachLocal
9.1
Automated sales alerts and tasks
ContactPigeon
ReachLocal
8.8

Social Media Marketing

ContactPigeon
ReachLocal
9.1
Social sharing and campaigns
ContactPigeon
ReachLocal
9.1
Social profile integration
ContactPigeon
ReachLocal
9.1

Reporting & Analytics

ContactPigeon
ReachLocal
8.5
Dashboards
ContactPigeon
ReachLocal
8.5
Standard reports
ContactPigeon
ReachLocal
8.8
Custom reports
ContactPigeon
ReachLocal
8.2

Platform & Infrastructure

ContactPigeon
ReachLocal
7.5
Customizability
ContactPigeon
ReachLocal
7.5

Pros

ContactPigeon

  • Really powerful custom automation
  • Omnichannel marketing automation (Email+Push Notifications+SMS)
  • Great support
Apostolis Lianos | TrustRadius Reviewer

ReachLocal

  • Reach Edge Platform - capturing leads
  • Website - we get compliments on it all the time. Easy to use and edit.
  • Staff is great. Very friendly and always looking out for our best interest.
Jordan Brimley | TrustRadius Reviewer

Cons

ContactPigeon

  • The UI is too complex sometimes (hopefully their support is always there for us!)
Apostolis Lianos | TrustRadius Reviewer

ReachLocal

  • Quicker turn-around times.
  • More tailored dashboard reporting vs. template.
Matt Wright | TrustRadius Reviewer

Alternatives Considered

ContactPigeon

ContactPigeon is built for eCommerce, while Mailchimp is super easy and a good fit for a smaller company. That's why we switched since we needed a more complete, all-in-one marketing automation solution to scale our online business.
Apostolis Lianos | TrustRadius Reviewer

ReachLocal

There are other vendors trying to sell their products. We have maintained business with ReachLocal due to their great customer service.
Marion Aldana | TrustRadius Reviewer

Return on Investment

ContactPigeon

  • 25% growth in Email orders (YoY).
  • Higher open rates up to +46%.
Apostolis Lianos | TrustRadius Reviewer

ReachLocal

  • Lead conversion so I can stay on top of leads coming through the pipeline.
  • Increased sales with adjustments to web design and functionality and increased brand awareness.
Josh Stanek | TrustRadius Reviewer

Screenshots

Pricing Details

ContactPigeon

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ReachLocal

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

ContactPigeon
9.1
ReachLocal
8.5

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