CallidusCloud LeadRocket (discontinued) vs. ContactPigeon

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CallidusCloud LeadRocket (discontinued)
Score 8.6 out of 10
N/A
CallidusCloud LeadRocket offered users the ability to consolidate online and offline leads in one single platform. It has been discontinued in favor of SAP's Sales Cloud.
$50
per user per month
ContactPigeon
Score 9.9 out of 10
Mid-Size Companies (51-1,000 employees)
ContactPigeon is a marketing automation solution for eCommerce. It combines email marketing, dynamic pop-ups, segmentation, automation flows and real-time analytics for marketers to maximize results when it comes to visitor remarketing. It enables eCommerce and B2C businesses to better engage, retain and grow customers with insights into visitor behaviors and automation flows. Get started with templates & recipes Users have pre-built eCommerce automation recipes to nurture, win…
$198
per month/billed annually
Pricing
CallidusCloud LeadRocket (discontinued)ContactPigeon
Editions & Modules
Marketing
$50
per user per month
Standard
$198.00
per month/billed annually
Pro
$385.00
per month/billed annually
Enterprise
$980.00
per month/billed annually
Offerings
Pricing Offerings
CallidusCloud LeadRocket (discontinued)ContactPigeon
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsAdditional users, domains, DNS, dedicated IP, and email volume are available as add-ons. Monthly pricing is available upon request.—
More Pricing Information
Community Pulse
CallidusCloud LeadRocket (discontinued)ContactPigeon
Top Pros
Top Cons
Features
CallidusCloud LeadRocket (discontinued)ContactPigeon
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
CallidusCloud LeadRocket (discontinued)
6.5
3 Ratings
18% below category average
ContactPigeon
-
Ratings
WYSIWYG email editor6.63 Ratings00 Ratings
Landing pages6.43 Ratings00 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
CallidusCloud LeadRocket (discontinued)
6.5
3 Ratings
17% below category average
ContactPigeon
-
Ratings
Lead scoring and grading8.01 Ratings00 Ratings
Data quality management6.43 Ratings00 Ratings
Automated sales alerts and tasks5.01 Ratings00 Ratings
Social Media Marketing
Comparison of Social Media Marketing features of Product A and Product B
CallidusCloud LeadRocket (discontinued)
5.0
1 Ratings
40% below category average
ContactPigeon
-
Ratings
Social sharing and campaigns5.01 Ratings00 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
CallidusCloud LeadRocket (discontinued)
6.4
3 Ratings
17% below category average
ContactPigeon
-
Ratings
Role-based workflow & approvals6.43 Ratings00 Ratings
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CallidusCloud LeadRocket (discontinued)ContactPigeon
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Score 9.4 out of 10
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Score 7.8 out of 10
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PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.3 out of 10
Bright Pattern Contact Center
Bright Pattern Contact Center
Score 10.0 out of 10
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PFL Direct Mail Platform
Score 9.3 out of 10
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Conversica
Score 9.4 out of 10
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User Ratings
CallidusCloud LeadRocket (discontinued)ContactPigeon
Likelihood to Recommend
2.9
(15 ratings)
10.0
(4 ratings)
Likelihood to Renew
6.0
(13 ratings)
9.1
(1 ratings)
Usability
7.4
(2 ratings)
-
(0 ratings)
Support Rating
6.0
(2 ratings)
9.1
(1 ratings)
User Testimonials
CallidusCloud LeadRocket (discontinued)ContactPigeon
Likelihood to Recommend
Discontinued Products
We have really enjoyed the personal level of customer service with CallidusCloud and the quick turn around on any concerns and issues. CallidusCloud works well as an integrated instance with Salesforce and also as a stand alone instance that can send to csv files. We have been able to build campaigns, track success of said campaigns and manage automation. The level of integration has been key to our success and to the ability to create professional, personalized templates that are true to our brand but allow us to innovate. We also are pleased with the way that we can add blocks of emails on during our busy times so that service is not interrupted.
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ContactPigeon
Our automations are built differently and using real-time API calls we pass on all the information needed. The cart abandonment and browse abandonment email campaigns are designed based on different travel bundles according to our visitors’ historical data. Likewise, our customer success manager helped up set up on-site count-down pop-ups that highlight the expiration date of specific offers.
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Pros
Discontinued Products
  • Reporting - we can send out emails all day, but if we don't have something to report to the client after-the-fact it voids the entire process. Genius provided a visually stimulating reporting tool.
  • Tracking - Genius was great at tracking opens, clicks, bounces, hard bounces, etc. This helped us clean up our system as we sent campaigns out.
  • CRM Integration - Genius was great about tracking each contact (in Salesforce) and their activity via emails.
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ContactPigeon
  • Push, Popup & Email Automation
  • Support Team
  • User Segmentation
  • Product Recommendation AI
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Cons
Discontinued Products
  • One area of LeadFormix that could be improved is the way it schedules out an email to multiple lists. It can get problematic when an email scheduled to ten lists takes ten hours (one list per hour) to go out. It also isn't efficient to make us schedule individual emails instead of this process. I would like to be able to send out an email to ten lists and have it arrive in everyone's mailboxes at the time I scheduled it for.
  • The email design platform could use work. I've resorted to coding my emails using html, since the WYSIWYG platform seems to add unwanted and un-needed style codes throughout the email (it's not a platform for people unfamiliar with coding).
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ContactPigeon
  • The UI is too complex sometimes (hopefully their support is always there for us!)
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Likelihood to Renew
Discontinued Products
Since the company has grown, the personal touch has dispatched and it's more difficult to get a rep. There is no longer a phone call that can be made but the responses don't take as long as others and the glitches are becoming more and more frequent.
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ContactPigeon
I am absolutely happy with their services. For any problem or idea that arises, the support team is there to provide solutions, advise, and even write code for the website.
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Usability
Discontinued Products
Very easy to use and designed well.
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ContactPigeon
No answers on this topic
Support Rating
Discontinued Products
It has declined since we started with this company and it could be better.
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ContactPigeon
It is honestly the best support team I've ever seen, always ready and willing to help.
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Alternatives Considered
Discontinued Products
We selected CallidusCloud (Genius) based on the level of service for the price. It was more cost effective then Silver Pop which was another tool recommended to us. On the other hand, mail chimp did not provide the level of integration needed with our CRM - Salesforce. We need to be able to connect the response to an email campaign to the individual contact (student) record and determine the success of the campaign.
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ContactPigeon
[I] haven't used other [products].
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Return on Investment
Discontinued Products
  • We have had problems with our emails landing up in spam which was hampering out marketing efforts.
  • Too many features that add very little value to business
  • You spend too much of time on the tool because the UI is very confusing
Read full review
ContactPigeon
  • 25% growth in Email orders (YoY).
  • Higher open rates up to +46%.
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ScreenShots

CallidusCloud LeadRocket (discontinued) Screenshots

Screenshot of Gain superior lead intelligence as you capture behavioral information such as path-to-discovery, areas of interest, level of engagement, and focus of each visit.Screenshot of See detailed information about who visits your website: prospects, leads, partners, or competitors.Screenshot of Create, test, schedule, automate, and measure email campaigns and nurture campaign workflows.Screenshot of Plan, automate and monitor complex, multi-step, trigger-based lead nurturing campaigns.Screenshot of Create, edit, and deploy your landing pages in minutes.

ContactPigeon Screenshots

Screenshot of Predefined ecommerce scenarios to get started fast.Screenshot of Dynamic popups designs and triggers to engage your site visitors.Screenshot of One glance view of the metrics that matter.