Contactually CRM (discontinued) vs. Jobber

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Contactually CRM (discontinued)
Score 8.0 out of 10
N/A
Contactually was a CRM for real estate agents and brokerages, that automatically prompted users to take action with the most important people to prevent things from falling through the cracks. Contactually was acquired by Compass in 2019, and is no longer available.
$69
per month
Jobber
Score 6.3 out of 10
N/A
Jobber is field service management software from the company of the same name in Edmonton, Alberta.
$39
per month 1 user
Pricing
Contactually CRM (discontinued)Jobber
Editions & Modules
Professional
$69.00
per month
Accelerator
$119.00
per month
Core
$39 per month
Annual Plan 1 user
Connect
$119 per month
Annual Plan up to 7 users
Grow
$239 per month
Annual Plan up to 30 users
Offerings
Pricing Offerings
Contactually CRM (discontinued)Jobber
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Contactually CRM (discontinued)Jobber
Top Pros
Top Cons
Features
Contactually CRM (discontinued)Jobber
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Contactually CRM (discontinued)
9.2
3 Ratings
18% above category average
Jobber
-
Ratings
Customer data management / contact management9.93 Ratings00 Ratings
Workflow management9.63 Ratings00 Ratings
Territory management9.01 Ratings00 Ratings
Opportunity management9.42 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)9.93 Ratings00 Ratings
Contract management6.01 Ratings00 Ratings
Interaction tracking9.93 Ratings00 Ratings
Channel / partner relationship management9.92 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Contactually CRM (discontinued)
9.1
3 Ratings
19% above category average
Jobber
-
Ratings
Case management9.73 Ratings00 Ratings
Call center management8.02 Ratings00 Ratings
Help desk management9.73 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Contactually CRM (discontinued)
9.7
3 Ratings
25% above category average
Jobber
-
Ratings
Lead management9.93 Ratings00 Ratings
Email marketing9.63 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Contactually CRM (discontinued)
7.0
2 Ratings
8% below category average
Jobber
-
Ratings
Task management7.02 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Contactually CRM (discontinued)
7.0
2 Ratings
8% below category average
Jobber
-
Ratings
Pipeline visualization7.02 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Contactually CRM (discontinued)
7.0
2 Ratings
8% below category average
Jobber
-
Ratings
Custom fields7.02 Ratings00 Ratings
Custom objects7.01 Ratings00 Ratings
Scripting environment7.02 Ratings00 Ratings
API for custom integration7.01 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Contactually CRM (discontinued)
7.5
2 Ratings
10% below category average
Jobber
-
Ratings
Single sign-on capability9.02 Ratings00 Ratings
Role-based user permissions6.01 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Contactually CRM (discontinued)
8.4
3 Ratings
14% above category average
Jobber
-
Ratings
Social data9.92 Ratings00 Ratings
Social engagement7.02 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Contactually CRM (discontinued)
9.9
3 Ratings
32% above category average
Jobber
-
Ratings
Marketing automation9.93 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Contactually CRM (discontinued)
9.4
3 Ratings
22% above category average
Jobber
-
Ratings
Mobile access9.43 Ratings00 Ratings
Best Alternatives
Contactually CRM (discontinued)Jobber
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Method:CRM
Method:CRM
Score 9.5 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.2 out of 10
Jotform
Jotform
Score 8.9 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
ServiceNow Customer Service Management
ServiceNow Customer Service Management
Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Contactually CRM (discontinued)Jobber
Likelihood to Recommend
9.0
(4 ratings)
3.2
(6 ratings)
Likelihood to Renew
1.0
(1 ratings)
2.0
(1 ratings)
Usability
-
(0 ratings)
5.0
(2 ratings)
Support Rating
-
(0 ratings)
4.0
(2 ratings)
User Testimonials
Contactually CRM (discontinued)Jobber
Likelihood to Recommend
Discontinued Products
Contactually is a very powerful CRM, even though it is extremely simple to use. It is very intuitive and fun to use! Their templates for nurturing and follow-up are phenomenal, so if you have a sales cycle, this is the tool for you. I even use it to keep track of family and acquaintances' interactions, as Contactually can alert me when it's been 30 days since the last time I talked to person A. The only reason I don't give it a 10 is because price has been going up in recent years.
Read full review
Jobber - Field Service Software
When you have a lot of techs out in the field, Jobber helps to keep track of who is assigned to which job. This lessens the likelihood of miscommunication or having jobs "fall through the cracks." Techs do not need to physically come to the office for their assignments each day which saves time and money since they can access their Jobber assignments through their phones.
Read full review
Pros
Discontinued Products
  • Syncing to email
  • Design and interface
  • Support team
Read full review
Jobber - Field Service Software
  • The recurring job feature was key to our decision in selecting Jobber. There's a lot of flexibility in how you schedule recurring work. I especially like that you can select the frequency (weekly, monthly) coupled with either a specific date or day of the week/month.
  • Client email reminders help our clients know when we're coming and provide an important point of contact. Customizing the email was easy.
  • Client overview. It's extremely helpful to be able to view a client's record and see the upcoming visits along with the completed work.
Read full review
Cons
Discontinued Products
  • Social tracking is really only through Twitter so though you can add LinkedIn, G+, and even AngelList social profiles, you don't get users' social posts from those
  • The feature that highlights opportunities to stay connected with "important" contacts COULD be incredible but it only reports to you when those users have birthdays or they tweet @ you. Rather worthless in that regard. Would be nice if Important contacts showed every time those people posted something on social media.
  • Becomes laborious when you have thousands of contacts and need to organize them and indicate their level of importance.
  • Time since last contacted only tracks email. You can't manually indicate that you've contacted them, it doesn't track your calendar to know if you had a meeting
Read full review
Jobber - Field Service Software
  • Pricey. They should consider some more affordable options.
  • Design. As we ramped up our visual identity we were looking for a more modern design.
  • To include visible discounting options on quotes, for example.
Read full review
Likelihood to Renew
Discontinued Products
Just doesn't provide the sophistication that I seek. It's a simple solution with some innovation automation relatively speaking, but ideal for individuals and small businesses with basic CRM needs.
Read full review
Jobber - Field Service Software
I am anxious to replace it but there will be effort to learn and switch.
Read full review
Usability
Discontinued Products
No answers on this topic
Jobber - Field Service Software
It is usable in multiple settings, but in my opinion preferably for small to medium-sized organizations. It covers the process as a whole and can be used in any segment (from creating a quote to client communication). The mobile app is very usable, intuitive, and especially useful for people working in the field
Read full review
Support Rating
Discontinued Products
No answers on this topic
Jobber - Field Service Software
There is hardly an app that covers it all while staying simple and wrapping up the process. From the filing of the request, everything goes smoothly following a natural progression. Reports are insightful, give you an instant overview and easy to understand. In addition, you can easily track any information from those on clients to expense tracking.
Read full review
Alternatives Considered
Discontinued Products
It seemed to have everything that I wanted and wasn't too expensive.
Read full review
Jobber - Field Service Software
Jobber was the best for us by offering the right amount of professional features while not being overwhelming for a small company to use.
Read full review
Return on Investment
Discontinued Products
  • It's had a very positive impact in building and maintaining my relationships. The ROI has been positive as an affordable and user-friendly CRM.
Read full review
Jobber - Field Service Software
  • This has helped us keep costs down by routing our jobs more efficiently. Specifically, it saves tons of time in routing the jobs, but also saves time/fuel for our drivers.
Read full review
ScreenShots