Contactually CRM (discontinued) vs. MACAW CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Contactually CRM (discontinued)
Score 8.0 out of 10
N/A
Contactually was a CRM for real estate agents and brokerages, that automatically prompted users to take action with the most important people to prevent things from falling through the cracks. Contactually was acquired by Compass in 2019, and is no longer available.
$69
per month
MACAW CRM
Score 8.0 out of 10
N/A
MACAW CRM system has been designed exclusively for the insurance sector. Prospects lead to opportunities, which leads to quotes, which leads to payment to the policies. In insurer requires, the underwriting and rating engines can be added. Salesforce can be deployed, managed and paid for. The policy servicing and claims tracking has been integrated in the system. The "digital" elements are integrated as various portals and mobile apps. The software has in…N/A
Pricing
Contactually CRM (discontinued)MACAW CRM
Editions & Modules
Professional
$69.00
per month
Accelerator
$119.00
per month
No answers on this topic
Offerings
Pricing Offerings
Contactually CRM (discontinued)MACAW CRM
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Contactually CRM (discontinued)MACAW CRM
Top Pros
Top Cons
Features
Contactually CRM (discontinued)MACAW CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Contactually CRM (discontinued)
9.2
3 Ratings
18% above category average
MACAW CRM
-
Ratings
Customer data management / contact management9.93 Ratings00 Ratings
Workflow management9.63 Ratings00 Ratings
Territory management9.01 Ratings00 Ratings
Opportunity management9.42 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)9.93 Ratings00 Ratings
Contract management6.01 Ratings00 Ratings
Interaction tracking9.93 Ratings00 Ratings
Channel / partner relationship management9.92 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Contactually CRM (discontinued)
9.1
3 Ratings
19% above category average
MACAW CRM
-
Ratings
Case management9.73 Ratings00 Ratings
Call center management8.02 Ratings00 Ratings
Help desk management9.73 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Contactually CRM (discontinued)
9.7
3 Ratings
25% above category average
MACAW CRM
-
Ratings
Lead management9.93 Ratings00 Ratings
Email marketing9.63 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Contactually CRM (discontinued)
7.0
2 Ratings
8% below category average
MACAW CRM
-
Ratings
Task management7.02 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Contactually CRM (discontinued)
7.0
2 Ratings
8% below category average
MACAW CRM
-
Ratings
Pipeline visualization7.02 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Contactually CRM (discontinued)
7.0
2 Ratings
8% below category average
MACAW CRM
-
Ratings
Custom fields7.02 Ratings00 Ratings
Custom objects7.01 Ratings00 Ratings
Scripting environment7.02 Ratings00 Ratings
API for custom integration7.01 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Contactually CRM (discontinued)
7.5
2 Ratings
11% below category average
MACAW CRM
-
Ratings
Single sign-on capability9.02 Ratings00 Ratings
Role-based user permissions6.01 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Contactually CRM (discontinued)
8.4
3 Ratings
14% above category average
MACAW CRM
-
Ratings
Social data9.92 Ratings00 Ratings
Social engagement7.02 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Contactually CRM (discontinued)
9.9
3 Ratings
32% above category average
MACAW CRM
-
Ratings
Marketing automation9.93 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Contactually CRM (discontinued)
9.4
3 Ratings
22% above category average
MACAW CRM
-
Ratings
Mobile access9.43 Ratings00 Ratings
Best Alternatives
Contactually CRM (discontinued)MACAW CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10

No answers on this topic

Medium-sized Companies
Salesmate
Salesmate
Score 9.8 out of 10

No answers on this topic

Enterprises
Creatio
Creatio
Score 9.2 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Contactually CRM (discontinued)MACAW CRM
Likelihood to Recommend
9.0
(4 ratings)
8.0
(1 ratings)
Likelihood to Renew
1.0
(1 ratings)
-
(0 ratings)
User Testimonials
Contactually CRM (discontinued)MACAW CRM
Likelihood to Recommend
Discontinued Products
Contactually is a very powerful CRM, even though it is extremely simple to use. It is very intuitive and fun to use! Their templates for nurturing and follow-up are phenomenal, so if you have a sales cycle, this is the tool for you. I even use it to keep track of family and acquaintances' interactions, as Contactually can alert me when it's been 30 days since the last time I talked to person A. The only reason I don't give it a 10 is because price has been going up in recent years.
Read full review
Nest Innovative Solutions Private Limited
MACAW integrates well with Salesforce. As they say, they manage leads, opportunities, quotes and policies well. The underwriting and rating engines can be integrated if it's required. MACAW is a great solution for combining multiple systems into one and lowering overhead. It is not a great fit for non-technical departments.
Read full review
Pros
Discontinued Products
  • Syncing to email
  • Design and interface
  • Support team
Read full review
Nest Innovative Solutions Private Limited
  • Blending of CRM within an insurance flow
  • Great Lead Management, Quotation and Underwriting
  • High level support for marketing campaigns and setting up successful content strategies
  • Great support for legacy back-office system
Read full review
Cons
Discontinued Products
  • Social tracking is really only through Twitter so though you can add LinkedIn, G+, and even AngelList social profiles, you don't get users' social posts from those
  • The feature that highlights opportunities to stay connected with "important" contacts COULD be incredible but it only reports to you when those users have birthdays or they tweet @ you. Rather worthless in that regard. Would be nice if Important contacts showed every time those people posted something on social media.
  • Becomes laborious when you have thousands of contacts and need to organize them and indicate their level of importance.
  • Time since last contacted only tracks email. You can't manually indicate that you've contacted them, it doesn't track your calendar to know if you had a meeting
Read full review
Nest Innovative Solutions Private Limited
  • Not very user friendly
  • Configuration with older back-office system is a bit of a hassle
  • Searches and uploads sometimes take a long time
Read full review
Likelihood to Renew
Discontinued Products
Just doesn't provide the sophistication that I seek. It's a simple solution with some innovation automation relatively speaking, but ideal for individuals and small businesses with basic CRM needs.
Read full review
Nest Innovative Solutions Private Limited
No answers on this topic
Alternatives Considered
Discontinued Products
It seemed to have everything that I wanted and wasn't too expensive.
Read full review
Nest Innovative Solutions Private Limited
MACAW provides deep integration with insurance-relevant tools, like underwriting and rating engines, which are not supported in shallow CRMs like Hubspot.
Read full review
Return on Investment
Discontinued Products
  • It's had a very positive impact in building and maintaining my relationships. The ROI has been positive as an affordable and user-friendly CRM.
Read full review
Nest Innovative Solutions Private Limited
  • Allowed work from home due to its web UI
  • Made using legacy back-office system easier, except for more complex cases
  • Not user friendly and a bit hard to onboard into
Read full review
ScreenShots

MACAW CRM Screenshots

Screenshot of Single Customer Overview DashboardScreenshot of Opportunity DashboardScreenshot of Quotation DashboardScreenshot of Policy Overview Dashboard