Contalog (discontinued) vs. Freshsales

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Contalog (discontinued)
Score 9.0 out of 10
N/A
Contalog was a sales order management app designed to help professionals in sales management. Some key features include: Catalog Management, Sales Order Management and Sales Performance Analysis. It has been discontinued, and is no longer available.
$99
per month
Freshsales
Score 8.2 out of 10
N/A
Freshsales is a sales force automation solution for sales teams. It provides features that help salespeople to attract quality leads, engage in contextual conversations, drive deals with AI-powered insights, and nurture customer relationships. With built-in email, phone, chat, and telephony, Freshsales gives sales teams more time for selling by automating the sales process. It includes Freddy AI, salespeople can get insights into the best deals to go after and what actions to take and predict…
$9
per month per user
Pricing
Contalog (discontinued)Freshsales
Editions & Modules
Contalog
$0-$9
Per User per Month
Standard
$99.00
per month
Professional
$199.00
per month
Growth
$9
per month per user
Pro
$39
per month per user
Enterprise
$59
per month per user
Offerings
Pricing Offerings
Contalog (discontinued)Freshsales
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsEnjoy the Complete Sales Catalog app Free for Lifetime! Up to 2 users and $9 per additional user.
More Pricing Information
Community Pulse
Contalog (discontinued)Freshsales
Top Pros
Top Cons
Features
Contalog (discontinued)Freshsales
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Contalog (discontinued)
-
Ratings
Freshsales
6.6
52 Ratings
15% below category average
Customer data management / contact management00 Ratings7.352 Ratings
Workflow management00 Ratings8.150 Ratings
Territory management00 Ratings8.040 Ratings
Opportunity management00 Ratings5.844 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings5.551 Ratings
Interaction tracking00 Ratings5.451 Ratings
Channel / partner relationship management00 Ratings6.438 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Contalog (discontinued)
-
Ratings
Freshsales
5.6
49 Ratings
30% below category average
Lead management00 Ratings5.747 Ratings
Email marketing00 Ratings5.548 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Contalog (discontinued)
-
Ratings
Freshsales
8.9
50 Ratings
16% above category average
Task management00 Ratings8.947 Ratings
Reporting00 Ratings8.949 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Contalog (discontinued)
-
Ratings
Freshsales
7.4
51 Ratings
3% below category average
Forecasting00 Ratings5.443 Ratings
Pipeline visualization00 Ratings9.751 Ratings
Customizable reports00 Ratings7.245 Ratings
Customization
Comparison of Customization features of Product A and Product B
Contalog (discontinued)
-
Ratings
Freshsales
4.9
49 Ratings
43% below category average
Custom fields00 Ratings3.949 Ratings
Custom objects00 Ratings8.039 Ratings
API for custom integration00 Ratings2.937 Ratings
Security
Comparison of Security features of Product A and Product B
Contalog (discontinued)
-
Ratings
Freshsales
7.1
45 Ratings
16% below category average
Single sign-on capability00 Ratings7.239 Ratings
Role-based user permissions00 Ratings7.045 Ratings
Platform
Comparison of Platform features of Product A and Product B
Contalog (discontinued)
-
Ratings
Freshsales
9.9
46 Ratings
28% above category average
Mobile access00 Ratings9.946 Ratings
Best Alternatives
Contalog (discontinued)Freshsales
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Clari
Clari
Score 8.3 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Clari
Clari
Score 8.3 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Contalog (discontinued)Freshsales
Likelihood to Recommend
9.0
(1 ratings)
7.2
(52 ratings)
Usability
-
(0 ratings)
7.3
(7 ratings)
Support Rating
-
(0 ratings)
7.0
(6 ratings)
User Testimonials
Contalog (discontinued)Freshsales
Likelihood to Recommend
Discontinued Products
Contalog easy to understand and does not require additional training at all. The inventory management system works fine and now we are able to track our stock levels across multiple channels.
Read full review
Freshworks Inc
If you are a smaller organization you are probably ok to use [Freshworks CRM (formerly Freshsales)] vs Salesforce - you will save money and still get some great features. I would not recommend for a very large enterprise. It is also challenging to have the support come from another region although they do try to be very responsive.
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Pros
Discontinued Products
  • Inventory Management
  • Product Information Maintenence
Read full review
Freshworks Inc
  • It helps you automate your onboarding process for new leads.
  • It has lots of integrations with other apps, so you can interact with other things like calendars and calls.
  • It's pretty easy to set sequences so the platform automatically follows up with people for you. This is not only helpful for your sales pipeline, but also for client communication when working on a project that requires their input.
Read full review
Cons
Discontinued Products
  • POS
  • Knowledge Base
Read full review
Freshworks Inc
  • Persistent and pervasive down time
  • Lack of scalable integrations with data source (e.g., their Segment integration is barely functional and they won't improve it)
  • Slow and unhelpful customer service
  • Account management doesn't understand our business or what we're trying to accomplish
  • Email campaign feature is barely functional and only allows you to have 10 campaigns, even with the most expensive plan
  • Lead and contact records have gone missing and FreshSales is unable to recover data
Read full review
Usability
Discontinued Products
No answers on this topic
Freshworks Inc
I would give Freshworks CRM's overall usability a 7 out of 10. Although the software has improved since we first obtained it, it still could use improvements to make functionality more intuitive and easier for the average user. It is not that challenging but there is definitely a learning curve
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Support Rating
Discontinued Products
No answers on this topic
Freshworks Inc
When you initially log in to Freshworks, you get snippets to guide you on how to set up. You have a chat option on every page so you can reach out to the support agent and get your issues resolved in real time. The agents are fast, responsive, and experienced in handling even a person who introduced CRM to the world...
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Alternatives Considered
Discontinued Products
No answers on this topic
Freshworks Inc
Close.io has less features, costs more, and equally has an inside sales team focus, rather than being just as suitable for both inside and outside sales. Having said this, Close.io has important features and smart automations, a cleaner interface (easier for non-techs to use), and has very strong integrations using Zapier, plus SMS-based support. Where Freshsales won for us is that it ended up being nearly half the cost of Close.io, as well as included telephony support for our local country (Australia), whereas Close.io comes with USA/Canada numbers and requires the top pricing tier to include calls to other countries. We needed a telephony system that worked well for making and receiving from Australia. Freshsales won for us because their pricing is at a good point, had the telephony requirements we needed, and all the features that we required were good enough, or we found a workaround.
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Return on Investment
Discontinued Products
  • Better Customer Service
Read full review
Freshworks Inc
  • It is too soon to make a determination on ROI, but I do think it will help me be more efficient.
  • The reporting functions help me stay on track of sales opportunities.
  • The task reminders help me accelerate how quickly deals come together.
Read full review
ScreenShots

Contalog (discontinued) Screenshots

Screenshot of Products Showcased in Contalog AppScreenshot of Products Gallery and Order ProcessingScreenshot of Orders and Events Dashboard along with Customer listsScreenshot of New Event Creation under Event Management

Freshsales Screenshots

Screenshot of Contact viewScreenshot of DashboardsScreenshot of WorkflowsScreenshot of Lead Sc