What users are saying about
27 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 27 reviews and ratings
Crownpeak DXM
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Top Rated
51 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.6 out of 100
Based on 51 reviews and ratings
Feature Set Ratings
- Contentful ranks higher in 2 feature sets: Security, Platform & Infrastructure
- Crownpeak DXM ranks higher in 2 feature sets: Web Content Creation, Web Content Management
Security

9.0
Contentful
90%

8.5
Crownpeak DXM
85%
Contentful ranks higher in 1/1 features
Contentful ranks higher in 1/1 features
Role-based user permissions

9.0
90%
5 Ratings

8.5
85%
25 Ratings
Platform & Infrastructure

7.7
Contentful
77%

7.6
Crownpeak DXM
76%
Contentful ranks higher in 1/2 features
Contentful ranks higher in 1/2 features
API

7.0
70%
5 Ratings

7.5
75%
19 Ratings
Internationalization / multi-language

8.5
85%
3 Ratings

7.7
77%
20 Ratings
Web Content Creation

7.2
Contentful
72%

7.7
Crownpeak DXM
77%
Crownpeak DXM ranks higher in 5/8 features
Crownpeak DXM ranks higher in 5/8 features
WYSIWYG editor

7.3
73%
4 Ratings

7.4
74%
26 Ratings
Code quality / cleanliness

9.0
90%
4 Ratings

7.2
72%
26 Ratings
Admin section

8.0
80%
6 Ratings

7.8
78%
25 Ratings
Page templates

7.6
76%
4 Ratings

7.8
78%
27 Ratings
Library of website themes

7.5
75%
2 Ratings

N/A
0 Ratings
Mobile optimization / responsive design

7.2
72%
2 Ratings

7.8
78%
25 Ratings
Publishing workflow

4.0
40%
6 Ratings

8.1
81%
27 Ratings
Form generator

7.0
70%
1 Rating

7.5
75%
23 Ratings
Web Content Management

6.9
Contentful
69%

7.6
Crownpeak DXM
76%
Crownpeak DXM ranks higher in 4/5 features
Crownpeak DXM ranks higher in 4/5 features
Content taxonomy

6.0
60%
5 Ratings

7.4
74%
25 Ratings
SEO support

8.1
81%
4 Ratings

8.1
81%
24 Ratings
Bulk management

7.5
75%
2 Ratings

7.7
77%
22 Ratings
Availability / breadth of extensions

4.1
41%
4 Ratings

7.1
71%
21 Ratings
Community / comment management

9.0
90%
1 Rating

N/A
0 Ratings
Attribute Ratings
- Crownpeak DXM is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

8.0
Contentful
80%
7 Ratings

8.1
Crownpeak DXM
81%
30 Ratings
Likelihood to Renew

Contentful
N/A
0 Ratings

8.9
Crownpeak DXM
89%
5 Ratings
Usability

Contentful
N/A
0 Ratings

8.0
Crownpeak DXM
80%
16 Ratings
Availability

Contentful
N/A
0 Ratings

8.6
Crownpeak DXM
86%
2 Ratings
Performance

Contentful
N/A
0 Ratings

8.2
Crownpeak DXM
82%
2 Ratings
Support Rating

Contentful
N/A
0 Ratings

8.1
Crownpeak DXM
81%
39 Ratings
In-Person Training

Contentful
N/A
0 Ratings

9.1
Crownpeak DXM
91%
1 Rating
Online Training

Contentful
N/A
0 Ratings

8.2
Crownpeak DXM
82%
2 Ratings
Implementation Rating

Contentful
N/A
0 Ratings

8.3
Crownpeak DXM
83%
28 Ratings
Product Scalability

Contentful
N/A
0 Ratings

8.6
Crownpeak DXM
86%
2 Ratings
Likelihood to Recommend
Contentful
Contentful is well suited for folks who want a simple, clean, easy-to-use interface for a JAVASCRIPT website. If you do not want a javascript website you should look [elsewhere].
Web Marketing Manager
Lively, Inc.Financial Services, 51-200 employees
Crownpeak DXM
Crownpeak DXM is a great solution if you are looking for a flexible platform that allows engineers to quickly develop while also making it easy for content authors to work especially in scenarios where you need multi-language support. It is also good for scenarios where you want a cloud-based solution and are looking for just one vendor to handle hosting and offer the CMS.
Global Chief Technology Officer
iCrossingMarketing & Advertising, 501-1000 employees
Pros
Contentful
- Clean, modern interface (not clunky and outdated, like WordPress)
- High degree of flexibility (I can structure data any way my clients need)
- Enables headless frontend (i.e. I can build any frontend I want without having to change my CMS)
Digital Strategist
Sherpa Design Co.Design, 1-10 employees
Crownpeak DXM
- Build & manage digital experiences without dependency on your IT team
- Built-in Digital Quality tool (DQM) tool allows you to check the quality of content and any accessibility issues and immediately flag any issues before publishing.
- Build websites with the component-based technology and spend less effort in creating the best user experience for the end-user
Country Manager
NMQ DigitalInformation Technology & Services, 201-500 employees
Cons
Contentful
- The new Contentful "branches" feature looked promising (it appears to mirror a git-like repository) but it requires the CLI, which isn't necessarily practical for teams that aren't current CLI users. It would be nice if the management of this feature were available via the UI (without that it causes more confusion than anything).
- The Contentful data modeling method makes for a bit of an awkward SDK developer experience in some strongly typed languages like Java. Most things that you might need can be accomplished, but it feels like the experience could be smoother.
- It would be nice if there were a way to migrate data between spaces (e.g. from your staging space to production).
Lead Developer
SaaSquatchMarketing and Advertising, 11-50 employees
Crownpeak DXM
- Crownpeak moved to a web browser admin tool in 2018, which has made the admin experience much better, but there are still a couple of features missing from the browser version that won't arrive until later in 2019.
- Integration with 3rd party digital asset management tools would be great.
- Smoother integration with source control would be nice.
Senior Director, Web Technologies
HealthgradesHospital & Health Care, 501-1000 employees
Pricing Details
Contentful
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$0
Contentful Editions & Modules
Edition
Community | Free |
---|---|
Team | 489/month |
Enterprise | Custom |
- none
Additional Pricing Details
—Crownpeak DXM
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
—Crownpeak DXM Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
Contentful
No score
No answers yet
No answers on this topic
Crownpeak DXM
Crownpeak DXM 8.9
Based on 5 answers
None of our Crownpeak clients are currently thinking about replatforming.
Partner, Development Services
iMedia incInternet, 11-50 employees
Usability
Contentful
No score
No answers yet
No answers on this topic
Crownpeak DXM
Crownpeak DXM 8.0
Based on 16 answers
Crownpeak DXM is a flexible easy to use CMS platform speaking to the most challenging localization scenarios. Crownpeak users have the freedom to integrate DXM platform with their existing technology at no cost. Moving from legacy systems to the Saas platform is painless and cost-effective. Extensive targeting and personalization options are something that users will benefit from.
Partner Development Manager
XTM InternationalComputer Software, 51-200 employees
Reliability and Availability
Contentful
No score
No answers yet
No answers on this topic
Crownpeak DXM
Crownpeak DXM 8.6
Based on 2 answers
We have never encountered any issues with the availability.
Country Manager
NMQ DigitalInformation Technology & Services, 201-500 employees
Performance
Contentful
No score
No answers yet
No answers on this topic
Crownpeak DXM
Crownpeak DXM 8.2
Based on 2 answers
Pages load very fast on production (assuming you develop with basic SEO practices in place) due to Crownpeak's publishing architecture. The slide downside is that publishing can be a bit slow at times.
Partner, Development Services
iMedia incInternet, 11-50 employees
Support Rating
Contentful
No score
No answers yet
No answers on this topic
Crownpeak DXM
Crownpeak DXM 8.1
Based on 39 answers
Crownpeak DXM's service and support are outstanding. We have immediate access to both the tech support team and the software engineering team. We can get a support person on the phone whenever needed, and we can schedule impromptu training sessions at any time. Best support I have ever received from a platform provider in 20 years of software and application development.
Enterprise Solutions Architect
Greater Than OneMarketing & Advertising, 51-200 employees
In-Person Training
Contentful
No score
No answers yet
No answers on this topic
Crownpeak DXM
Crownpeak DXM 9.1
Based on 1 answer
We received on-site training from Crownpeak, the trainer had touched upon every possible scenario and provided great insights about the product & ease of implementation.
Country Manager
NMQ DigitalInformation Technology & Services, 201-500 employees
Online Training
Contentful
No score
No answers yet
No answers on this topic
Crownpeak DXM
Crownpeak DXM 8.2
Based on 2 answers
My team left training with a solid understanding of how to use the product and the developer training ended with a test to ensure the ability to properly develop was learned properly. Recently, Crownpeak has added a self-paced training option which makes it extremely flexible to on-board new developers.
Partner, Development Services
iMedia incInternet, 11-50 employees
Implementation Rating
Contentful
No score
No answers yet
No answers on this topic
Crownpeak DXM
Crownpeak DXM 8.3
Based on 28 answers
SaaS model is perfect for us to avoid slow and costly version updates to get access to new features and functions. Crownpeak is a true SaaS model, so we get all the good new stuff without the need to invest in effort, time or money. this frees our teams to focus on content creation and deployment, which is pretty fast because the DXM publishes straight to html through the headless model.
Director
Renegade CommunicationMarketing & Advertising, 11-50 employees
Alternatives Considered
Contentful
Contentful offers a great deal of features for a relatively low price. This is what ended up persuading us to purchase it. We also gathered that this was one of the more well-rated products out there, which was encouraging. It definitely stacks up well against its competitors.
SEO Specialist
BambooHRComputer Software, 201-500 employees
Crownpeak DXM
I was not at this team within my organization during the evaluation period of Crownpeak. However, my previous team used Sitecore. Crownpeak is a bit easier to use from a UI perspective and has more creative options within the tool. Sitecore's clunky UI also was a reason I found out later why we ended up using Crownpeak as our DXM.
Enterprise Marketing Manager
PTCComputer Software, 5001-10,000 employees
Scalability
Contentful
No score
No answers yet
No answers on this topic
Crownpeak DXM
Crownpeak DXM 8.6
Based on 2 answers
In some recent projects we have delivered to our clients, we were able to roll out sites in shorter time period due the scalability of the Crownpeak's DXM solution.
Country Manager
NMQ DigitalInformation Technology & Services, 201-500 employees
Return on Investment
Contentful
- Positive: faster changes and new associates can easily navigate without prior training/knowledge of CMS to make content updates
- Negative: Our website manager/provider can keep certain abilities (like changing specific images) so they can charge a fee for making the change
Marketing Coordinator for FirstService Realty NYC
FirstService Residential New YorkReal Estate, 10,001+ employees
Crownpeak DXM
- I'm pretty sure it raises our back-end development costs by making the development process (of creating input forms and producing outputs from the content) more complicated and painful than it needs to be.
- It helps lock our clients in to us because not a whole lot of agencies have Crownpeak expertise.
- It helps our clients not have to deal with their own IT teams, which they tend to dislike working with.

Verified User
Employee in Engineering
Information Technology and Services Company, 11-50 employees