What users are saying about
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
45 Ratings
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100

Crownpeak DXM

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
45 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Likelihood to Recommend

Contentful

Coming from WordPress, Contentful feels like content management as it should be. There's no clutter to get rid of, you can simply start building from scratch, and the end product is perfectly tailored to your or your clients needs.
Andrew Folts | TrustRadius Reviewer

Crownpeak DXM

Crownpeak DXM is well suited for companies who need to efficiently push content out across multiple channels with minimal fuss. It is a great choice for enterprise-level businesses that need an agile and comprehensive content workflow as it is cloud-based, agile, and offers automatic system upgrades. It fits seamlessly into a customer technology ecosystem as it is highly interoperable, and integrates well with industry leaders in the DAM, PIM, and TMS spaces. Crownpeak DXM is suitable for corporate marketing and localization departments looking for customer-centric digital experience platforms. The decoupled architecture of the platform gives users the flexibility to push content globally with less effort and shorter turnaround times. In summary, our joint customers see the value and impact of Crownpeak’s platform on their lead times, bottom line, and overall brand consistency.
Lauren Johnston | TrustRadius Reviewer

Feature Rating Comparison

Security

Contentful
8.5
Crownpeak DXM
8.2
Role-based user permissions
Contentful
8.5
Crownpeak DXM
8.2

Platform & Infrastructure

Contentful
7.8
Crownpeak DXM
7.2
API
Contentful
7.1
Crownpeak DXM
7.1
Internationalization / multi-language
Contentful
8.4
Crownpeak DXM
7.3

Web Content Creation

Contentful
7.7
Crownpeak DXM
7.3
WYSIWYG editor
Contentful
7.4
Crownpeak DXM
7.4
Code quality / cleanliness
Contentful
9.0
Crownpeak DXM
7.1
Admin section
Contentful
7.9
Crownpeak DXM
7.0
Page templates
Contentful
7.6
Crownpeak DXM
7.1
Library of website themes
Contentful
7.4
Crownpeak DXM
Mobile optimization / responsive design
Contentful
7.3
Crownpeak DXM
7.4
Publishing workflow
Contentful
7.6
Crownpeak DXM
7.7
Form generator
Contentful
7.0
Crownpeak DXM
7.0

Web Content Management

Contentful
7.8
Crownpeak DXM
6.9
Content taxonomy
Contentful
7.5
Crownpeak DXM
7.0
SEO support
Contentful
8.2
Crownpeak DXM
7.2
Bulk management
Contentful
7.5
Crownpeak DXM
6.8
Availability / breadth of extensions
Contentful
6.8
Crownpeak DXM
6.7
Community / comment management
Contentful
9.0
Crownpeak DXM

Pros

Contentful

  • Contentful provides organized, flexible data models with support for a variety of data types and content editors (e.g. WYSIWYGs, form fields, raw text areas).
  • Contentful has great built-in versioning features with history and draft states so it's easy to make updates and revert when needed.
  • Contentful has an intuitive user interface and good support for multiple spaces (which can be helpful for companies that need separate projects for dev/staging/production).
Eric Mason | TrustRadius Reviewer

Crownpeak DXM

  • Having all the tools all in one place - you don't need a separate quality tool or asset management tool for instance
  • Ease of use is great because even non-technical users can get in and add content after minimal training.
  • Personalization and A/B testing built in makes a HUGE difference in how marketers build a site.
Sean Brasher | TrustRadius Reviewer

Cons

Contentful

  • Preview of changes prior to publishing
  • The ability to use a spell check plug-in when working on content (it doesn't work well with Grammarly)
Nathaly Sierra | TrustRadius Reviewer

Crownpeak DXM

  • Searching for a particular asset is almost unusable, you have to know exact name of the asset you are looking for.
  • Pages with many assets or dependencies take a long time to load.
  • Set up a way to automatically migrate content - API or automation tools.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Contentful

No score
No answers yet
No answers on this topic

Crownpeak DXM

Crownpeak DXM 8.9
Based on 5 answers
None of our Crownpeak clients are currently thinking about replatforming.
Joel Macaluso | TrustRadius Reviewer

Usability

Contentful

No score
No answers yet
No answers on this topic

Crownpeak DXM

Crownpeak DXM 8.0
Based on 12 answers
  • Flexible, agile and easy to use platform for content authors & digital marketers.
  • Seamless integrations with CRM & PIM
  • Globalization & Localization - Streamline translation process with integrated solutions to ensure speed & time to market
  • Integrated Quality Management with DQM to improve SEO & Accessibility
  • Fast, secure and scalable
  • Decoupled technology allows & offers easy integrations
Zeynep Babadagli Baykal | TrustRadius Reviewer

Reliability and Availability

Contentful

No score
No answers yet
No answers on this topic

Crownpeak DXM

Crownpeak DXM 8.6
Based on 2 answers
We have never encountered any issues with the availability.
Zeynep Babadagli Baykal | TrustRadius Reviewer

Performance

Contentful

No score
No answers yet
No answers on this topic

Crownpeak DXM

Crownpeak DXM 8.2
Based on 2 answers
Pages load very fast on production (assuming you develop with basic SEO practices in place) due to Crownpeak's publishing architecture. The slide downside is that publishing can be a bit slow at times.
Joel Macaluso | TrustRadius Reviewer

Support Rating

Contentful

No score
No answers yet
No answers on this topic

Crownpeak DXM

Crownpeak DXM 8.1
Based on 35 answers
Crownpeak DXM's service and support are outstanding. We have immediate access to both the tech support team and the software engineering team. We can get a support person on the phone whenever needed, and we can schedule impromptu training sessions at any time. Best support I have ever received from a platform provider in 20 years of software and application development.
Mike Benyo | TrustRadius Reviewer

Online Training

Contentful

No score
No answers yet
No answers on this topic

Crownpeak DXM

Crownpeak DXM 8.2
Based on 2 answers
We are effectively using the Developer
Center and Community Platform of Crownpeak when we are faced with any kind of
development-based issues. It gives us the chance to research and find possible
solutions. Even if we do not find anything on both platforms, Crownpeak gives
us efficient and quick support service with responsible and reliable support
team. Also,
we are attending regular and on demand trainings provided by Crownpeak whenever
necessary.
Zeynep Babadagli Baykal | TrustRadius Reviewer

Implementation Rating

Contentful

No score
No answers yet
No answers on this topic

Crownpeak DXM

Crownpeak DXM 7.4
Based on 28 answers
SaaS model is perfect for us to avoid slow and costly version updates to get access to new features and functions. Crownpeak is a true SaaS model, so we get all the good new stuff without the need to invest in effort, time or money. this frees our teams to focus on content creation and deployment, which is pretty fast because the DXM publishes straight to html through the headless model.
Andy Wood | TrustRadius Reviewer

Alternatives Considered

Contentful

Contentful offers a great deal of features for a relatively low price. This is what ended up persuading us to purchase it. We also gathered that this was one of the more well-rated products out there, which was encouraging. It definitely stacks up well against its competitors.
Nathan Richardson | TrustRadius Reviewer

Crownpeak DXM

CrownPeak’s DQM gives the entire CrownPeak suite a slight advantage because it’s so helpful in tracking functionality issues, typos and areas for SEO improvements.
The other competitive products I used had not had these features in such a robust way the last time I used them 3-5 years ago.
Anonymous | TrustRadius Reviewer

Scalability

Contentful

No score
No answers yet
No answers on this topic

Crownpeak DXM

Crownpeak DXM 8.6
Based on 2 answers
In some recent projects we have delivered to our clients, we were able to roll out sites in shorter time period due the scalability of the Crownpeak's DXM solution.
Zeynep Babadagli Baykal | TrustRadius Reviewer

Return on Investment

Contentful

  • It speed up our content creation process
  • We've freed up dev and design resources for more important projects
  • Given freedom to people to create new pages, while keeping some control so they wouldn't make serious mistakes
Anonymous | TrustRadius Reviewer

Crownpeak DXM

  • I'm pretty sure it raises our back-end development costs by making the development process (of creating input forms and producing outputs from the content) more complicated and painful than it needs to be.
  • It helps lock our clients in to us because not a whole lot of agencies have Crownpeak expertise.
  • It helps our clients not have to deal with their own IT teams, which they tend to dislike working with.
Anonymous | TrustRadius Reviewer

Screenshots

Crownpeak DXM

Pricing Details

Contentful

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Contentful Editions & Modules

Edition
CommunityFree
Team489/month
EnterpriseCustom
    Additional Pricing Details

    Crownpeak DXM

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Crownpeak DXM Editions & Modules

    Additional Pricing Details

    Rating Summary

    Likelihood to Recommend

    Contentful
    8.1
    Crownpeak DXM
    7.4

    Likelihood to Renew

    Contentful
    Crownpeak DXM
    8.9

    Usability

    Contentful
    Crownpeak DXM
    8.0

    Reliability and Availability

    Contentful
    Crownpeak DXM
    8.6

    Performance

    Contentful
    Crownpeak DXM
    8.2

    Support Rating

    Contentful
    Crownpeak DXM
    8.1

    Online Training

    Contentful
    Crownpeak DXM
    8.2

    Implementation Rating

    Contentful
    Crownpeak DXM
    7.4

    Scalability

    Contentful
    Crownpeak DXM
    8.6

    Add comparison