What users are saying about
10 Ratings
70 Ratings
10 Ratings
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Score 8 out of 100
70 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

Contentful

Coming from WordPress, Contentful feels like content management as it should be. There's no clutter to get rid of, you can simply start building from scratch, and the end product is perfectly tailored to your or your clients needs.
Andrew Folts | TrustRadius Reviewer

OpenText ECM

Your organisation has to support the type of document and records management needed for this to work. In an organisation that only needs to store documents and maybe share with many different parties, this might not be the best-suited software. In a large organisation with stringent document and records management policies, this suite is well suited. It makes management of documents across business units easy to manage and control.
Neill Payne | TrustRadius Reviewer

Feature Rating Comparison

Security

Contentful
8.7
OpenText ECM
Role-based user permissions
Contentful
8.7
OpenText ECM

Platform & Infrastructure

Contentful
7.7
OpenText ECM
API
Contentful
7.2
OpenText ECM
Internationalization / multi-language
Contentful
8.2
OpenText ECM

Web Content Creation

Contentful
7.6
OpenText ECM
WYSIWYG editor
Contentful
7.5
OpenText ECM
Code quality / cleanliness
Contentful
9.0
OpenText ECM
Admin section
Contentful
7.9
OpenText ECM
Page templates
Contentful
7.5
OpenText ECM
Library of website themes
Contentful
7.2
OpenText ECM
Mobile optimization / responsive design
Contentful
7.4
OpenText ECM
Publishing workflow
Contentful
7.5
OpenText ECM
Form generator
Contentful
7.0
OpenText ECM

Web Content Management

Contentful
7.7
OpenText ECM
Content taxonomy
Contentful
7.7
OpenText ECM
SEO support
Contentful
8.2
OpenText ECM
Bulk management
Contentful
7.2
OpenText ECM
Availability / breadth of extensions
Contentful
6.5
OpenText ECM
Community / comment management
Contentful
9.0
OpenText ECM

Enterprise Content Management

Contentful
OpenText ECM
7.6
Content capture & imaging
Contentful
OpenText ECM
8.9
File sync, storage & archiving
Contentful
OpenText ECM
8.9
Document management
Contentful
OpenText ECM
9.3
Records management
Contentful
OpenText ECM
7.0
Content search & retrieval
Contentful
OpenText ECM
8.8
Enterprise content collaboration
Contentful
OpenText ECM
7.6
Content publishing & creation
Contentful
OpenText ECM
6.0
Security, risk management & information governance
Contentful
OpenText ECM
8.4
Contract lifecycle management
Contentful
OpenText ECM
8.2
Automated workflows
Contentful
OpenText ECM
7.5
Artificial intelligence
Contentful
OpenText ECM
4.9
Mobile support
Contentful
OpenText ECM
4.7
Integration
Contentful
OpenText ECM
8.1

Pros

Contentful

  • Contentful provides organized, flexible data models with support for a variety of data types and content editors (e.g. WYSIWYGs, form fields, raw text areas).
  • Contentful has great built-in versioning features with history and draft states so it's easy to make updates and revert when needed.
  • Contentful has an intuitive user interface and good support for multiple spaces (which can be helpful for companies that need separate projects for dev/staging/production).
Eric Mason | TrustRadius Reviewer

OpenText ECM

  • Secure storage of billions of documents using precise ACLs to control access across multiple tenants, groups, users, etc. No other system I know of can do this as well for as large of systems. Security can be refined from one person to the entire enterprise OTB.
  • Integration with other EMC/OT solutions. Assuming this is still true post-OT acquisition, Documentum has over a 100 add-ons that integrate with the core solution to expand the solution to include scanning, document processing, forms, email, etc.
  • Searching. xPlore is one of the best FTI tools on the market and it is integrated well with the Documentum solution. Other systems use excellent search tools, Elastic/Lucene/ being good examples of that, but their integration is questionable. Older systems, like WCC, are still using antique search tools OTB and require integration with the newer search tools.
Craig Soucie | TrustRadius Reviewer

Cons

Contentful

  • Preview of changes prior to publishing
  • The ability to use a spell check plug-in when working on content (it doesn't work well with Grammarly)
Nathaly Sierra | TrustRadius Reviewer

OpenText ECM

  • WDK framework has been the biggest drawbacks from the application speed point of view, as well as client complexity and not so natural look and feel. Yes, with the latest releases much of these features are improved.
  • EMC is very expensive to buy, own and support, where some products require many dependent Docuemntum products to be installed to work at its best.
Indars Sparnins | TrustRadius Reviewer

Likelihood to Renew

Contentful

No score
No answers yet
No answers on this topic

OpenText ECM

OpenText ECM 8.0
Based on 6 answers
Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.
Rene Wagner | TrustRadius Reviewer

Usability

Contentful

No score
No answers yet
No answers on this topic

OpenText ECM

OpenText ECM 8.0
Based on 1 answer
The interface is easy to understand and learn quickly.
Paul Benenati | TrustRadius Reviewer

Reliability and Availability

Contentful

No score
No answers yet
No answers on this topic

OpenText ECM

OpenText ECM 8.0
Based on 2 answers
I never had any issues with access internally or via VPN. But, the response via VPN, was a bit slow.
Paul Benenati | TrustRadius Reviewer

Performance

Contentful

No score
No answers yet
No answers on this topic

OpenText ECM

OpenText ECM 8.5
Based on 4 answers
  • I used OpenText nearly every day and I never had any performance issues that I can recall. That said, it's not terribly fast either.
Paul Benenati | TrustRadius Reviewer

Support Rating

Contentful

No score
No answers yet
No answers on this topic

OpenText ECM

OpenText ECM 8.0
Based on 4 answers
OpenText has an outstanding support and knowledge base. All problems which couldn't be solved by us (high complexity cases) were promptly resolved and the resolution also shared with us.
Gabriel Krahn | TrustRadius Reviewer

Implementation Rating

Contentful

No score
No answers yet
No answers on this topic

OpenText ECM

OpenText ECM 8.4
Based on 4 answers
No, it's pretty easy to implement and use.
Paul Benenati | TrustRadius Reviewer

Alternatives Considered

Contentful

Contentful offers a great deal of features for a relatively low price. This is what ended up persuading us to purchase it. We also gathered that this was one of the more well-rated products out there, which was encouraging. It definitely stacks up well against its competitors.
Nathan Richardson | TrustRadius Reviewer

OpenText ECM

OpenText is stronger in the management of high volume and secure information. However, SharePoint, while less functional from a document management perspective, provides a much stronger user interface which eases user adoption and the presentation of content. SharePoint also has a significantly larger ecosystem of developers and partners that makes solutions more available.
Anonymous | TrustRadius Reviewer

Return on Investment

Contentful

  • It speed up our content creation process
  • We've freed up dev and design resources for more important projects
  • Given freedom to people to create new pages, while keeping some control so they wouldn't make serious mistakes
Anonymous | TrustRadius Reviewer

OpenText ECM

  • Allowed us to move from paper document processing and storage
  • Efficiency and cost savings have yet to be realized
  • Moved from field handling to centralized AP collection
  • The cost to implement and the purchase was extremely high and ROI benefits will take a long time to realize
Ryan Payne | TrustRadius Reviewer

Screenshots

OpenText ECM

Pricing Details

Contentful

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Contentful Editions & Modules

Edition
CommunityFree
Team489/month
EnterpriseCustom
    Additional Pricing Details

    OpenText ECM

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    OpenText ECM Editions & Modules

    Additional Pricing Details

    Rating Summary

    Likelihood to Recommend

    Contentful
    8.2
    OpenText ECM
    8.6

    Likelihood to Renew

    Contentful
    OpenText ECM
    8.0

    Usability

    Contentful
    OpenText ECM
    8.0

    Reliability and Availability

    Contentful
    OpenText ECM
    8.0

    Performance

    Contentful
    OpenText ECM
    8.5

    Support Rating

    Contentful
    OpenText ECM
    8.0

    Implementation Rating

    Contentful
    OpenText ECM
    8.4

    Add comparison