What users are saying about
30 Ratings
30 Ratings
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Score 8.2 out of 100
211 Ratings
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Score 7.8 out of 100

Feature Set Ratings

  • Contently ranks higher in 1 feature set: Content Creation
  • Ion, by Rock Content ranks higher in 2 feature sets: Content Publishing, Content Reporting & Analytics

Content Creation

9.5

Contently

95%
7.5

Ion, by Rock Content

75%
Contently ranks higher in 4/5 features

Ideation

9.7
97%
7 Ratings
9.9
99%
99 Ratings

Approval workflows

9.8
98%
7 Ratings
N/A
0 Ratings

Content collaboration

9.9
99%
6 Ratings
5.1
51%
94 Ratings

Content calendar

8.0
80%
6 Ratings
N/A
0 Ratings

Network for content licensing/production

10.0
100%
6 Ratings
N/A
0 Ratings

Content Publishing

5.7

Contently

57%
8.6

Ion, by Rock Content

86%
Ion, by Rock Content ranks higher in 5/6 features

Content hub

5.0
50%
7 Ratings
9.9
99%
104 Ratings

Forms / Gated content

8.0
80%
5 Ratings
9.8
98%
107 Ratings

Embedded CTAs

9.0
90%
4 Ratings
9.9
99%
108 Ratings

Content distribution

2.0
20%
5 Ratings
8.0
80%
93 Ratings

Content promotion

2.0
20%
5 Ratings
8.0
80%
86 Ratings

Content automation

8.0
80%
4 Ratings
6.0
60%
90 Ratings

Content Reporting & Analytics

8.0

Contently

80%
8.4

Ion, by Rock Content

84%
Contently ranks higher in 3/5 features

Audience profiling and targeting

9.0
90%
3 Ratings
6.0
60%
91 Ratings

Closed-loop tracking and reporting

8.0
80%
3 Ratings
8.0
80%
95 Ratings

Content performance analytics

7.0
70%
3 Ratings
9.8
98%
116 Ratings

Campaign optimization dashboard

7.0
70%
3 Ratings
9.7
97%
107 Ratings

Competitive analytics

9.0
90%
3 Ratings
N/A
0 Ratings

Attribute Ratings

  • Ion, by Rock Content is rated higher in 1 area: Likelihood to Recommend
  • Contently and Ion, by Rock Content are tied in 1 area: Support Rating

Likelihood to Recommend

5.0

Contently

50%
9 Ratings
9.8

Ion, by Rock Content

98%
135 Ratings

Likelihood to Renew

Contently

N/A
0 Ratings
7.0

Ion, by Rock Content

70%
22 Ratings

Usability

Contently

N/A
0 Ratings
7.4

Ion, by Rock Content

74%
17 Ratings

Availability

Contently

N/A
0 Ratings
10.0

Ion, by Rock Content

100%
1 Rating

Performance

Contently

N/A
0 Ratings
9.0

Ion, by Rock Content

90%
1 Rating

Support Rating

10.0

Contently

100%
1 Rating
10.0

Ion, by Rock Content

100%
36 Ratings

Online Training

Contently

N/A
0 Ratings
8.0

Ion, by Rock Content

80%
1 Rating

Implementation Rating

Contently

N/A
0 Ratings
10.0

Ion, by Rock Content

100%
12 Ratings

Product Scalability

Contently

N/A
0 Ratings
10.0

Ion, by Rock Content

100%
2 Ratings

Likelihood to Recommend

Contently

It's helpful for top of marketing funnel writing that we can sometimes lose sight of because we are so ingrained in the product day to day. Contently is also helpful for long written pieces and ebooks that will take a significant amount of employee time to put together.I avoid using Contently for mid to bottom funnel marketing writing because my team will often have greater insight into the product function or use-case or product release, making them more adroit to the tone of the written piece and able to produce the content quickly.
Alexander deLong | TrustRadius Reviewer

Ion, by Rock Content

If you want to choose a quick start template and fill in the fields with your content, Ion will be fantastic for you. We've done this with whitepapers and quizzes and it's been great and extremely easy to use.If you have an exact idea of what you want, and a background in web development, you may get frustrated. Ion has some quirks that make it tricky to fully customize - everyone once in a while I really just want to go into the HTML and make some changes, but can't.If you are looking to reuse a piece of content for specific targeting (industry or account-specific), Ion is great. The dynamic substitutions are great and very helpful.
Anonymous | TrustRadius Reviewer

Pros

Contently

  • Consolidating my work in one place to make my work life easier
  • Contently is unique from other content marketing organizational tools in one key way. It hands you a network of freelance professionals eager for delegated work.
  • You can search through a database of professionals to find the perfect person for your given project. Find individuals in your budget offering the exact skills and experience you need.
Anonymous | TrustRadius Reviewer

Ion, by Rock Content

  • Quick Starts make it so easy to get started.
  • Real-time updates are awesome and save a ton of wasteful process.
  • The combination of user friendliness for simple things and the flexibility to do more complex things is great.
  • Chat support is excellent and deeper-dive support has been super helpful.
  • The ability to use these tools in the cloud or embedded has given us tactic flexibility.
Steve Gandola | TrustRadius Reviewer

Cons

Contently

  • I have been using it for 3.5 years, and have had no response from potential clients.
  • The portfolio section is pretty easy to use, but I don't love the format.
  • Since I'm not a client, I don't know just how easy it is for them to find new freelancers or how often it is actually used.
  • Probably more suited for some types/concentrations of freelance writers, like finance, tech, or healthcare.
Kristi Porter | TrustRadius Reviewer

Ion, by Rock Content

  • Ion University, while stacked with a wealth of information, is difficult to navigate from a troubleshooting perspective. The tutorial videos are all very helpful, but they are also very long. Sometimes I would want to search for how to address a particular issue I was struggling with and it would be a two-minute segment buried in a 45-minute video.
  • Again, getting back the self-guidance side of things. I think a lot of the tutorials are set up in a way that makes sense to Ion, but not as much to the end user.
  • I think the controls admins use when creating new users could be a bit more straightforward.
Taylor Bornstein | TrustRadius Reviewer

Pricing Details

Contently

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Contently Editions & Modules

Additional Pricing Details

Ion, by Rock Content

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$5,500

Starting Price

$0 per year

Ion, by Rock Content Editions & Modules

Edition
Managed Services + SaaSCustom1
  1. per year
Additional Pricing Details
ion’s Build Anything SaaS platform provides organizations with an entirely new and agile interactive content marketing capability. It enables non-technical marketers and designers to create, test and measure an unlimited number of all types of interactive content marketing experiences. It includes unlimited seats, experiences, tests, customization, phone and email support, analytics and more.

Likelihood to Renew

Contently

No score
No answers yet
No answers on this topic

Ion, by Rock Content

Ion, by Rock Content 7.0
Based on 22 answers
We use it for every landing page and we plan on only doing more dynamic content creation. We dont see that option coming in-house any time ever in the future. ION has a very robust platform for us to work with that really allows us to do more for our customers in regards to having the one-to-one conversation.
Laura Medley | TrustRadius Reviewer

Usability

Contently

No score
No answers yet
No answers on this topic

Ion, by Rock Content

Ion, by Rock Content 7.4
Based on 17 answers
Usability is straightforward, with extensive documentation and tutorials provided to ensure landing pages are built to specifications and can be optimized for performance. Built-in platform funnels give insight into customer dropoff, success/failures, and conversions (at a glance). Setting up a landing page can be done quickly and easily, with numerous integrations (CRMs like SalesForce, for instance) supported
Leah Jakaitis | TrustRadius Reviewer

Performance

Contently

No score
No answers yet
No answers on this topic

Ion, by Rock Content

Ion, by Rock Content 9.0
Based on 1 answer
Sometimes the editor can be a little slow.
Kelly Saux | TrustRadius Reviewer

Support Rating

Contently

Contently 10.0
Based on 1 answer
I'm giving them a 10, but honestly, I've never reached out to them. I do see them putting out regular content on social media, so they might be responsive to questions there as well as regular customer support. In their posts and communication, they do seem to value their community, so hopefully, they have good customer support. And I've seen them asking for pitches from their community to publish well-paid articles during this stressful coronavirus time, and I really appreciate that.
Kristi Porter | TrustRadius Reviewer

Ion, by Rock Content

Ion, by Rock Content 10.0
Based on 36 answers
The ION support team is amazing. There has not been a single issue they they could not solve for me. If there is a feature or request that they do not have, they have even, on occasion, created custom scripts for our team.*Update 6/5/17 - ION has continued to delight on multiple occasions. I appreciate their attention to detail and ability to solve whatever issue I have. After 3+ years of use and support, ION still has my full endorsement.
Chris Schultz | TrustRadius Reviewer

Online Training

Contently

No score
No answers yet
No answers on this topic

Ion, by Rock Content

Ion, by Rock Content 8.0
Based on 1 answer
They offer a great amount of online training, videos, articles, etc. There is usually an answer available if you run into an issue. I would recommend taking advantage of the online training they offer. I wish I would have done it sooner.
Anonymous | TrustRadius Reviewer

Implementation Rating

Contently

No score
No answers yet
No answers on this topic

Ion, by Rock Content

Ion, by Rock Content 10.0
Based on 12 answers
There were a lot of things we learned about the tool once we really got in and got our hands dirty. Being hands-on was essential for our team to be able to utilize ION in the most effective manner.
Jessica Hill | TrustRadius Reviewer

Alternatives Considered

Contently

Contently's sweet spot is their network of writers. I have tried a few other platforms but saw much lower writing quality. The tool is handy, especially if you produce multiple pieces of content every week
Ben Plomion | TrustRadius Reviewer

Ion, by Rock Content

I was not the decision maker to choose this over Uberflip, but the UI is much more appealing to me. It's incredibly easy to use, clean, and from a backend standpoint, it requires little to no tech savvy'ness. Our team has really enjoyed using it and has required no training what-so-ever.
Aubyn Scolnick | TrustRadius Reviewer

Scalability

Contently

No score
No answers yet
No answers on this topic

Ion, by Rock Content

Ion, by Rock Content 10.0
Based on 2 answers
Separate client portfolios enable scalability, however, some elements are still grouped for all accounts so it's difficult to scale for an ad agency with multiple clients. Would prefer totally separate sections of the platform for all clients with each element housed separately.
Georgia Dardick | TrustRadius Reviewer

Return on Investment

Contently

  • Contently contributors have produced some great inbound marking posts and creative materials saving our marketing team significant time allowing them to focus on more strategic plans for the business.
  • The amount of time Contently has saved our internal creative writing staff has more than paid for itself!
Alexander deLong | TrustRadius Reviewer

Ion, by Rock Content

  • Though we have not had the service long enough to see any measurable outcomes, we've been able to create interactive web content faster than ever before
  • The speed with which we can build interactive pages and re-use assets has been critical as projects we've done with Ion have made their way around and more and more internal clients have said "me too" for their own projects
  • It is very pricey at $28K for the base annual subscription (dropping to $24k after the first year), so depending on your budgetary situation, that may make no sense for your team--but we had contract money set aside for a company to build us a microsite for around the amount, so we just used it for Ion instead and will now be building the microsite ourselves using it
Jesse Bond | TrustRadius Reviewer

Screenshots

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