9 Ratings
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Score 7.2 out of 100
8 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

Continuum Command, a ConnectWise solution

Before the merger, I'd have likely rated them a 9. But I think it's smart to be pessimistic about the tool at the moment. Not that the end result won't be great, but I believe people would be better off on a more stable tool if they have to pick/change right this minute. Once ConnectWise has had Continuum Command for a few years and all the dust has settled, this product will likely shoot back up in recommendations.
Anonymous | TrustRadius Reviewer

Monitis

Monitis does extremely well at monitoring external connections in a simple and intuitive way. However, it doesn't provide deeper insights into why those services may have gone offline. There isn't an integrated trace route or net path type capability for individual uptime monitors. Great for alerting, not so much for investigation. It is a fantastic tool for alerting you to outages.
Bryant Lee | TrustRadius Reviewer

Feature Rating Comparison

Monitoring Tasks

Continuum Command, a ConnectWise solution
Monitis
6.8
Remote monitoring
Continuum Command, a ConnectWise solution
Monitis
7.0
Network device monitoring
Continuum Command, a ConnectWise solution
Monitis
7.0
Multiple Server Monitoring
Continuum Command, a ConnectWise solution
Monitis
7.0
Multi-device monitoring
Continuum Command, a ConnectWise solution
Monitis
7.0
Automated alerts and notifications
Continuum Command, a ConnectWise solution
Monitis
6.0

Reporting

Continuum Command, a ConnectWise solution
Monitis
7.0
Performance data reports
Continuum Command, a ConnectWise solution
Monitis
8.0
Customizable reporting
Continuum Command, a ConnectWise solution
Monitis
5.0
Data visualization
Continuum Command, a ConnectWise solution
Monitis
8.0

Security

Continuum Command, a ConnectWise solution
Monitis
7.0
Adinistraor access control
Continuum Command, a ConnectWise solution
Monitis
7.0

Pros

Continuum Command, a ConnectWise solution

  • Server monitoring and notification
  • Desktop Patch management
  • Network operation center (NOC) support for projects and issue resolution
  • Internal Help Desk options
Dale Bradford | TrustRadius Reviewer

Monitis

  • Monitis is very strong in networks
  • Monitis is valuable in all the monitoring procedures relating to telephony and general control of lines.
  • The administration of networks in the servers allows an adequate and centralized control.
Jose Raul Faria | TrustRadius Reviewer

Cons

Continuum Command, a ConnectWise solution

  • Better reporting.
  • Patching can still use some help.
Rob Rotundo | TrustRadius Reviewer

Monitis

  • User experience
  • URL sharing
Tomasz Sikora | TrustRadius Reviewer

Alternatives Considered

Continuum Command, a ConnectWise solution

Automate (LabTech) would be the aforementioned "heavy-duty" kind of RMM tool. It's big, it's complex, and very capable compared to Continuum Command. That said, the impetus is very much on the service provider to configure and maintain nearly 100% of the product, whereas in Continuum Command there is a lot that is maintained by their team for you. Even without paying for the premium NOC services, the cloud-first construction and other specific features (like the Windows patch testing and delaying, etc.) are clear wins over the more traditional RMMs like Automate.Automate certainly wins in the technical prowess department. Its scripting engine and level of customization are unrivaled across basically all of the rest of the tools out there. As such, it will be very interesting to see what happens now that these two products live under the same roof. Hopefully, someday, a powerful hybrid of the tool that ConnectWise can focus all development on that harness the positives of each. Keep your eyes peeled...
Anonymous | TrustRadius Reviewer

Monitis

Monitis isn't a true RMM system in that it really lacks the second "M". This product does fantastic at remotely monitoring a large variety of endpoint types without an agent and is capable of getting even more in-depth with its agent-based monitoring. However, it is definitely not a replacement for a full RMM product like SolarWinds, Kaseya, or ConnectWise. It can be a great product to augment your existing tools but isn't likely a replacement.
Bryant Lee | TrustRadius Reviewer

Return on Investment

Continuum Command, a ConnectWise solution

No answers on this topic

Monitis

  • It has been adequate since it identifies my levels of financial indices which I wish to reach or maintain.
  • In the time I had this tool, the control has been more positive than negative, and I like how effective it can be in the different aspects that use it.
Jose Raul Faria | TrustRadius Reviewer

Screenshots

Pricing Details

Continuum Command, a ConnectWise solution

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Monitis

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$5*

* per installation

Rating Summary

Likelihood to Recommend

Continuum Command, a ConnectWise solution
6.7
Monitis
7.6

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