9 Ratings
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Score 7.2 out of 100
24 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Continuum Command, a ConnectWise solution

Before the merger, I'd have likely rated them a 9. But I think it's smart to be pessimistic about the tool at the moment. Not that the end result won't be great, but I believe people would be better off on a more stable tool if they have to pick/change right this minute. Once ConnectWise has had Continuum Command for a few years and all the dust has settled, this product will likely shoot back up in recommendations.
Anonymous | TrustRadius Reviewer

Redgate SQL Monitor

Redgate SQL Monitor is well suited for database administrators or companies who implement software that relies on SQL servers. It will help them test new changes and ensure this will not impact the performance of their software. It is a last resort for MSPs to use to get to the bottom of an ongoing performance issue with their SQL server.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

SQL Performance Monitoring

Continuum Command, a ConnectWise solution
Redgate SQL Monitor
9.7
Performance dashboard
Continuum Command, a ConnectWise solution
Redgate SQL Monitor
9.8
Intelligent alerting
Continuum Command, a ConnectWise solution
Redgate SQL Monitor
9.0
Top SQL
Continuum Command, a ConnectWise solution
Redgate SQL Monitor
10.0
Historical trend data
Continuum Command, a ConnectWise solution
Redgate SQL Monitor
10.0
Virtualization support
Continuum Command, a ConnectWise solution
Redgate SQL Monitor
10.0

Pros

Continuum Command, a ConnectWise solution

  • Server monitoring and notification
  • Desktop Patch management
  • Network operation center (NOC) support for projects and issue resolution
  • Internal Help Desk options
Dale Bradford | TrustRadius Reviewer

Redgate SQL Monitor

  • It will tell you if your server is under attack.
  • You can quickly see how your server is performing and which queries are taking the longest
  • I gives you the feeling that you are in control of your database, that you know what is going on for when they users ring up and tell you that the server is slow
Doug Thompson | TrustRadius Reviewer

Cons

Continuum Command, a ConnectWise solution

  • Better reporting.
  • Patching can still use some help.
Rob Rotundo | TrustRadius Reviewer

Redgate SQL Monitor

  • Incremental releases can be buggy
  • Isn't the best for pinpointing performance issues
  • Web interface can be sluggish
Anonymous | TrustRadius Reviewer

Usability

Continuum Command, a ConnectWise solution

No score
No answers yet
No answers on this topic

Redgate SQL Monitor

Redgate SQL Monitor 7.0
Based on 1 answer
Access to metrics is simple but I like easy access to top SQL
Chris Taylor | TrustRadius Reviewer

Support Rating

Continuum Command, a ConnectWise solution

No score
No answers yet
No answers on this topic

Redgate SQL Monitor

Redgate SQL Monitor 10.0
Based on 1 answer
Fast support responses from Redgate
Anonymous | TrustRadius Reviewer

Alternatives Considered

Continuum Command, a ConnectWise solution

Automate (LabTech) would be the aforementioned "heavy-duty" kind of RMM tool. It's big, it's complex, and very capable compared to Continuum Command. That said, the impetus is very much on the service provider to configure and maintain nearly 100% of the product, whereas in Continuum Command there is a lot that is maintained by their team for you. Even without paying for the premium NOC services, the cloud-first construction and other specific features (like the Windows patch testing and delaying, etc.) are clear wins over the more traditional RMMs like Automate.Automate certainly wins in the technical prowess department. Its scripting engine and level of customization are unrivaled across basically all of the rest of the tools out there. As such, it will be very interesting to see what happens now that these two products live under the same roof. Hopefully, someday, a powerful hybrid of the tool that ConnectWise can focus all development on that harness the positives of each. Keep your eyes peeled...
Anonymous | TrustRadius Reviewer

Redgate SQL Monitor

Redgate SQL Monitor is a lot cheaper than SolarWinds Database Performance Analyzer. I prefer the SolarWinds' design and that it offers integration with other SolarWinds products we already use. SolarWinds supports more than SQL servers (Oracle, MySQL, Maria DB, IBM DB2) and the analysis seems to be much better. The Spiceworks SQL Server monitoring is a free tool and is ideal for monitoring small business SQL instances.
Anonymous | TrustRadius Reviewer

Return on Investment

Continuum Command, a ConnectWise solution

No answers on this topic

Redgate SQL Monitor

  • The quality of the product and give a negative investment impression, on the plus side when it does work it is a god send.
  • Day to day tasks as made simpler, and a feeling of security of realised. Just don't change anything.
Doug Thompson | TrustRadius Reviewer

Screenshots

Continuum Command, a ConnectWise solution

Pricing Details

Continuum Command, a ConnectWise solution

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Redgate SQL Monitor

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Continuum Command, a ConnectWise solution
6.7
Redgate SQL Monitor
9.6

Usability

Continuum Command, a ConnectWise solution
Redgate SQL Monitor
7.0

Support Rating

Continuum Command, a ConnectWise solution
Redgate SQL Monitor
10.0

Add comparison