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Top Rated
532 Ratings
9 Ratings
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Score 7.2 out of 100

SolarWinds Server & Application Monitor

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
532 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Likelihood to Recommend

Continuum Command, a ConnectWise solution

Before the merger, I'd have likely rated them a 9. But I think it's smart to be pessimistic about the tool at the moment. Not that the end result won't be great, but I believe people would be better off on a more stable tool if they have to pick/change right this minute. Once ConnectWise has had Continuum Command for a few years and all the dust has settled, this product will likely shoot back up in recommendations.
Anonymous | TrustRadius Reviewer

SolarWinds Server & Application Monitor

Any server administrator needs a tool such as SolarWinds Server & Application Monitor in their environment. Having the ability to receive real time alerts when an application or server goes [down] only helps in the troubleshooting process and the down time. No one wants to see a server or application go down but it is inevitable that it will happen. Having the ability to get it back up and running in a timely manner is most important.
Cody Plassmeyer | TrustRadius Reviewer

Feature Rating Comparison

Application Performance Management

Continuum Command, a ConnectWise solution
SolarWinds Server & Application Monitor
8.1
Application monitoring
Continuum Command, a ConnectWise solution
SolarWinds Server & Application Monitor
8.6
Database monitoring
Continuum Command, a ConnectWise solution
SolarWinds Server & Application Monitor
8.0
Threshold alerts
Continuum Command, a ConnectWise solution
SolarWinds Server & Application Monitor
8.5
Predictive capabilities
Continuum Command, a ConnectWise solution
SolarWinds Server & Application Monitor
7.7
Application performance management console
Continuum Command, a ConnectWise solution
SolarWinds Server & Application Monitor
8.1
Collaboration tools
Continuum Command, a ConnectWise solution
SolarWinds Server & Application Monitor
7.1
Out-of-the box templates to monitor applications
Continuum Command, a ConnectWise solution
SolarWinds Server & Application Monitor
7.9
Application dependency mapping and thresholding
Continuum Command, a ConnectWise solution
SolarWinds Server & Application Monitor
7.5
Virtualization monitoring
Continuum Command, a ConnectWise solution
SolarWinds Server & Application Monitor
8.3
Server availability and performance monitoring
Continuum Command, a ConnectWise solution
SolarWinds Server & Application Monitor
9.1
Server usage monitoring and capacity forecasting
Continuum Command, a ConnectWise solution
SolarWinds Server & Application Monitor
8.5
IT Asset Discovery
Continuum Command, a ConnectWise solution
SolarWinds Server & Application Monitor
8.3

Pros

Continuum Command, a ConnectWise solution

  • Server monitoring and notification
  • Desktop Patch management
  • Network operation center (NOC) support for projects and issue resolution
  • Internal Help Desk options
Dale Bradford | TrustRadius Reviewer

SolarWinds Server & Application Monitor

  • It integrates with MS Windows, so you can keep track of services, processes or nic utilization/bandwidth.
  • You can also view the history of a lot of the monitor you choose. It can be helpful to isolate an issue if it's happening at a regular interval.
  • Linux and non-Windows OSs are supported using SNMP and even an agent if want to take advantage of other Solarwinds features.
  • It plays nice with other software, so you won't have conflicts with monitoring. Always a plus if more than one team is looking at data on the host.
Fernando Villamil | TrustRadius Reviewer

Cons

Continuum Command, a ConnectWise solution

  • Better reporting.
  • Patching can still use some help.
Rob Rotundo | TrustRadius Reviewer

SolarWinds Server & Application Monitor

  • I would much like to see the modules sold in categorically grouped bundles, such as a networking bundle which would include all modules relating to the network.
  • Would love to see an addition of an API or something like that to connect to VMware Vcenters.
  • Found that if you acknowledge alerts, it makes it very difficult to remediate them inside of the program.
John-John Reyes Figueroa | TrustRadius Reviewer

Likelihood to Renew

Continuum Command, a ConnectWise solution

No score
No answers yet
No answers on this topic

SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor 8.6
Based on 10 answers
Easy to use and they keep expanding on its functionality. We also have a good relationship with them. Rarely have issues or need to contact support.
Ryhlen Schoeberl | TrustRadius Reviewer

Usability

Continuum Command, a ConnectWise solution

No score
No answers yet
No answers on this topic

SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor 8.6
Based on 22 answers
SolarWinds Server & Application Monitor is quite easy to use and super versatile. It allows you to do just about anything you can through premade templates or through scripting. You can use an agent on the servers if you want to, or you can monitor through WMI or SNMP credentials. You can customize thresholds for alerting quickly, and you can configure alerts to be as complex or as simple as you want.
Drew Hood | TrustRadius Reviewer

Support Rating

Continuum Command, a ConnectWise solution

No score
No answers yet
No answers on this topic

SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor 8.5
Based on 18 answers
The initial SolarWinds Server & Application Monitor setup for our organization was a project tasked to me. I had to spend some time getting things prepared, such as finding a place for the VM that would be running SolarWinds Server & Application Monitor and making sure we had sufficient resources available. The install of the product was very frustrating, as there were a few failed installs--mostly getting rights to the MS SQL server for the database. Even after the install, there were calls to support where I needed some hand holding to get to the next step. Once escalated emails were sent, a support tech was able to resolve all issues and we got SolarWinds Server & Application Monitor up and running. Highly recommend taking the free classes SolarWinds offers to learn more about this product. They helped a lot to improve product knowledge.
Marty Mankins | TrustRadius Reviewer

Alternatives Considered

Continuum Command, a ConnectWise solution

Automate (LabTech) would be the aforementioned "heavy-duty" kind of RMM tool. It's big, it's complex, and very capable compared to Continuum Command. That said, the impetus is very much on the service provider to configure and maintain nearly 100% of the product, whereas in Continuum Command there is a lot that is maintained by their team for you. Even without paying for the premium NOC services, the cloud-first construction and other specific features (like the Windows patch testing and delaying, etc.) are clear wins over the more traditional RMMs like Automate.Automate certainly wins in the technical prowess department. Its scripting engine and level of customization are unrivaled across basically all of the rest of the tools out there. As such, it will be very interesting to see what happens now that these two products live under the same roof. Hopefully, someday, a powerful hybrid of the tool that ConnectWise can focus all development on that harness the positives of each. Keep your eyes peeled...
Anonymous | TrustRadius Reviewer

SolarWinds Server & Application Monitor

We selected SolarWinds Server & Application Monitor over AppDynamics because SolarWinds product suited our needs better. We needed better infrastructure monitoring and internal application monitoring brought from other vendors. If we wanted to monitor an application that was being developed by our company and we needed to track every transaction of it then we would have gone for AppDynamics, but SolarWinds was a better fit for our use case.

Devbrath Pant | TrustRadius Reviewer

Return on Investment

Continuum Command, a ConnectWise solution

No answers on this topic

SolarWinds Server & Application Monitor

  • One of the biggest areas of ROI is for our DBA, with the combination of SAM and DPA we have been able to streamline the maintenance and troubleshooting of applications. On several instances, it has taken us probably less than 5 minutes to tell supervisors where the issue lies when something is not working.
  • The second area that it helps is helping us see trends on our servers to know if we need to address specific areas of growth to ensure continued productivity and smooth operations.
  • Initially this was not part of our "initial" purchase with SolarWinds, however, now it is definitely one of the core SolarWinds modules that are used on a daily basis to assist in monitoring our network.
Nate Nettrouer | TrustRadius Reviewer

Screenshots

Continuum Command, a ConnectWise solution

Pricing Details

Continuum Command, a ConnectWise solution

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SolarWinds Server & Application Monitor

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Continuum Command, a ConnectWise solution
6.7
SolarWinds Server & Application Monitor
8.6

Likelihood to Renew

Continuum Command, a ConnectWise solution
SolarWinds Server & Application Monitor
8.6

Usability

Continuum Command, a ConnectWise solution
SolarWinds Server & Application Monitor
8.6

Reliability and Availability

Continuum Command, a ConnectWise solution
SolarWinds Server & Application Monitor
5.5

Performance

Continuum Command, a ConnectWise solution
SolarWinds Server & Application Monitor
5.5

Support Rating

Continuum Command, a ConnectWise solution
SolarWinds Server & Application Monitor
8.5

Implementation Rating

Continuum Command, a ConnectWise solution
SolarWinds Server & Application Monitor
6.4

Scalability

Continuum Command, a ConnectWise solution
SolarWinds Server & Application Monitor
7.3

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