4 Ratings
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Score 6.1 out of 100
2 Ratings
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Score 9 out of 100

Likelihood to Recommend

Continuum Recover, a ConnectWise solution

Continuum is well suited for an MSP who has several clients running backups. Everyone knows how important backups are. Having Continuum Recover helps eliminate the need for a full-time employee to check backups. Backups can take a long time to check daily manually, but Continuum Recover helps eliminate that need.
Rob Rotundo | TrustRadius Reviewer

Paragon Hard Disk Manager

Great for failing hard drives that need to be cloned (like to SSDs) and for moving computer data to dissimilar hardware.
Not great when you're in a hurry and you need to know exactly how long it will take to clone a drive. You would use a different cloning software at that point (Acronis).
James Buchholz | TrustRadius Reviewer

Pros

Continuum Recover, a ConnectWise solution

No answers on this topic

Paragon Hard Disk Manager

  • Clone partitions or entire drives.
  • Change drive from standard to dynamic or dynamic to standard.
Tom Schmidt | TrustRadius Reviewer

Cons

Continuum Recover, a ConnectWise solution

No answers on this topic

Paragon Hard Disk Manager

  • If it's installed to a CD it takes forever to boot to it. Better off a USB stick.
  • It takes a very long time to clone a failing drive (understandably) and you have no idea how long it will take. Estimated times are not accurate.
James Buchholz | TrustRadius Reviewer

Support Rating

Continuum Recover, a ConnectWise solution

Continuum Recover, a ConnectWise solution 7.0
Based on 2 answers
Support is pretty good. The issue is that they don't have any SLA so they get to you whenever. Though, if you hound them, they usually bump you up in the chain and get back to you. Their techs are fairly knowledgeable. Occasionally the first level support isn't the best, but once it bumps up to the next level, they are good.
Rob Rotundo | TrustRadius Reviewer

Paragon Hard Disk Manager

Paragon Hard Disk Manager 10.0
Based on 2 answers
I have not found a need to contact support
Tom Schmidt | TrustRadius Reviewer

Alternatives Considered

Continuum Recover, a ConnectWise solution

We evaluated Infrascale, and that was a really bad product. When it worked, it was fine. But when it didn't, nobody knew what was going on. Seeing green checkmarks usually means good, but not with Infrascale. You really had to dig into each job to see if they were successful. There was way too much time consumption. That issue is eliminated with Continuum Recover
Rob Rotundo | TrustRadius Reviewer

Paragon Hard Disk Manager

Paragon is better in some areas, worse in others.
Better at cloning unhealthy drives. Worse at quick clones.
Acronis is a little more intuitive. Paragon has some dialog that I don't think translates well to English.
James Buchholz | TrustRadius Reviewer

Return on Investment

Continuum Recover, a ConnectWise solution

  • Less employee workload.
  • Increased productivity.
Rob Rotundo | TrustRadius Reviewer

Paragon Hard Disk Manager

  • Cut time to transition from standard to SSD by over 60%.
  • Cut time to clone from one system to another.
Tom Schmidt | TrustRadius Reviewer

Pricing Details

Continuum Recover, a ConnectWise solution

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Paragon Hard Disk Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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