4 Ratings
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Score 6.1 out of 100
24 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

Continuum Recover, a ConnectWise solution

Continuum is well suited for an MSP who has several clients running backups. Everyone knows how important backups are. Having Continuum Recover helps eliminate the need for a full-time employee to check backups. Backups can take a long time to check daily manually, but Continuum Recover helps eliminate that need.
Rob Rotundo | TrustRadius Reviewer

Zerto on IBM Cloud

Zerto on IBM Cloud is very well suited for backup and replication of data including large volumes of data.The disaster recovery process is rather simple. I would say there is not a scenario where Zerto would be inappropriate.
Shiv Shivakumar | TrustRadius Reviewer

Pros

Continuum Recover, a ConnectWise solution

No answers on this topic

Zerto on IBM Cloud

  • Ease of setup and upgrade. Installation and configuration was a breeze and can get you protected in just minutes without having to set up additional hardware.
  • Consolidated billing of the IBM infrastructure and Zerto licensing. One bill to pay monthly.
  • Ease of support access. Contacting IBM Cloud support is quick and easy and they can quickly involve Zerto support if needed.
Anonymous | TrustRadius Reviewer

Cons

Continuum Recover, a ConnectWise solution

No answers on this topic

Zerto on IBM Cloud

  • Enable the ability to use IBM Cloud Object Storage as a target for Zerto's long-term retention feature.
  • Easier access to the underlying VMware infrastructure would be nice. Right now we have to connect to IBM's VPN and use other tools to do some infrastructure management tasks.
  • More insight into the IBM-side VMware environment that we replicate to (i.e. ability to see available IPs, etc). Most of that is managed by IBM.
Anonymous | TrustRadius Reviewer

Support Rating

Continuum Recover, a ConnectWise solution

Continuum Recover, a ConnectWise solution 7.0
Based on 2 answers
Support is pretty good. The issue is that they don't have any SLA so they get to you whenever. Though, if you hound them, they usually bump you up in the chain and get back to you. Their techs are fairly knowledgeable. Occasionally the first level support isn't the best, but once it bumps up to the next level, they are good.
Rob Rotundo | TrustRadius Reviewer

Zerto on IBM Cloud

No score
No answers yet
No answers on this topic

Alternatives Considered

Continuum Recover, a ConnectWise solution

We evaluated Infrascale, and that was a really bad product. When it worked, it was fine. But when it didn't, nobody knew what was going on. Seeing green checkmarks usually means good, but not with Infrascale. You really had to dig into each job to see if they were successful. There was way too much time consumption. That issue is eliminated with Continuum Recover
Rob Rotundo | TrustRadius Reviewer

Zerto on IBM Cloud

Before we were using native backup solutions. We elected to bring in Zerto on IBM Cloud so that our team could have the ability to take small increments of data over time so that the final cutover would be quick and efficient.
Anonymous | TrustRadius Reviewer

Return on Investment

Continuum Recover, a ConnectWise solution

  • Less employee workload.
  • Increased productivity.
Rob Rotundo | TrustRadius Reviewer

Zerto on IBM Cloud

  • Overall, it's a very effective solution both from a cost and operational standpoint. We now do DR tests once a quarter rather than once every 6 months.
Shiv Shivakumar | TrustRadius Reviewer

Screenshots

Pricing Details

Continuum Recover, a ConnectWise solution

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Continuum Recover, a ConnectWise solution Editions & Modules

Additional Pricing Details

Zerto on IBM Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Zerto on IBM Cloud Editions & Modules

Edition
Zerto$401
Zerto One-To-Many$601
  1. per VM
Additional Pricing Details
Zerto one-to-many license available

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