Contivio.com vs. Twilio
Contivio.com vs. Twilio
Product | Rating | Most Used By | Product Summary | Starting Price |
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Contivio.com | N/A | Contivio.com is cloud-based call center software with multi-channel support features that enable clients to take and make calls, route calls, integrate their call center solution with their existing CRM, and generate analytics. | N/A | |
Twilio | N/A | Twilio offers a CPaaS and CCaaS solution, with the combination of its programmable Voice, Video, and Messaging APIs, as well as the Twilio Flex cloud contact center. Additional capabilities include Twilio's Elastic SIP Trunking, as well as API for WhatsApp. | $0 per min per participant |
Contivio.com | Twilio | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | 1. Pay-as-you-go pricing: Simple usage-based pricing means you don’t get locked into big contracts. 2. Volume discounts: Discounts trigger as your usage grows, so you always get a fair price. 3. Start building today with free trial credit and full API access. | ||||||||||||||
More Pricing Information |
Contivio.com | Twilio | |
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Top Pros | ||
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Contivio.com | Twilio | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Conversica Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Contivio.com | Twilio | |
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Likelihood to Recommend | 8.0 (2 ratings) | 6.4 (68 ratings) |
Likelihood to Renew | 7.0 (1 ratings) | 8.1 (5 ratings) |
Usability | - (0 ratings) | 9.5 (10 ratings) |
Performance | - (0 ratings) | 6.5 (14 ratings) |
Support Rating | - (0 ratings) | 5.7 (16 ratings) |
Implementation Rating | - (0 ratings) | 9.5 (2 ratings) |
Contract Terms and Pricing Model | - (0 ratings) | 10.0 (1 ratings) |
Professional Services | - (0 ratings) | 10.0 (1 ratings) |
Contivio.com | Twilio | |
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Likelihood to Recommend | Contivio.com | Twilio |
Pros | Contivio.com | Twilio |
Cons | Contivio.com | Twilio |
Likelihood to Renew | Contivio.com | Twilio |
Usability | Contivio.com No answers on this topic | Twilio |
Performance | Contivio.com No answers on this topic | Twilio |
Support Rating | Contivio.com No answers on this topic | Twilio |
Implementation Rating | Contivio.com No answers on this topic | Twilio |
Alternatives Considered | Contivio.com | Twilio |
Contract Terms and Pricing Model | Contivio.com No answers on this topic | Twilio |
Return on Investment | Contivio.com | Twilio |
ScreenShots | Twilio Screenshots |