ContractZen vs. Diligent Boards

ContractZen is perfect for small and medium business where the use case is to manage contracts, get alerts, and track details about contract. ContractZen has other features such as meeting management, eSignatures etc. We focus primarily on contract management and are pleased with it. ContractZen has a lot of competition and many competitors have a full contract lifecycle, which is desirable in large companies. ContractZen does not have a full contract lifecycle process. Full contract lifecycle will have request for comments/proposals, NDA, quotes, implementation proposals etc. go through multiple people, multiple layers of approval etc. and different triggers in the contract would generate different tasks for staff to manage the contract till the contract expires. Large and complex companies have needs that ContractZen may not be suitable for

Incentivized

Diligent is pricey, so it is suitable for large-size organizations with sufficient funding. Universities and colleges would be good clients. Diligent is not suitable for small organizations or not-for-profit organizations due to the pricing. There are other options to distribute and share documents, such as Google format, so I think pricing is the key to expand the market for Diligent.

Incentivized

• The easy storage of contracts is important. Easier than a shared hard drive folder or a jointly administered Excel sheet, both of which we tried to use in the past.
• The alerts of key contract dates is crucial. Knowing what needs to be terminated or at least considered has saved us money.
• Simple signing of contracts electronically has saved us money in getting from an agreed to contract to a signed one in minutes.

• Easy end-user interface - for boards with maybe less technological experience, the format was very user friendly.
• Facsimile signature - eliminates trying to coordinate schedules to obtain signatures to written consents.
• Customer Service - Diligent Boards trained employees, not a call center, available 24/7.

Incentivized

• I would like one view of entire client history.
• It would be nice to put the client information in once and then simply add on contract extensions in the same folder.

Incentivized

• I am using one click, it would be nice to see what board members see
• I mentioned before I would like to be able to sort documents by various parameters like importance, date, type
• Talking to other assistance i find that everyone knows something different about quicker ways to load, maybe a weekly/monthly tip would be beneficial.

Incentivized

The inexpensive ContractZen saves time and money and is a joy to use

Because it is a great product--safe, secure and reliable. If it ain't broke, don't fix it!!

Incentivized

Very user friendly

Incentivized

It is very easy to use

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Great service!

Quick service, specially on loading.

The best part about ContractZen is that I needed no support. I had a couple questions in the last 2 years which were answered accurately within hours. Everything has worked as expected.

Incentivized

As previously stated, I applaud how effective the customer service team was during the onboarding process. They communicated effectively and offered around-the-clock assistance. The training sessions are also useful and allow you to learn at your own pace. They are also willing to set up time to discuss any concerns.

Incentivized

The training was executed through a Deligent meber.

The capture of the new contracts is more important than the old contracts, somewhat counterintuitively. Once you start saving time using the electronic signing and retrieval, adding old material is easier. Old material additions fit our annual schedule as we've done them during periods of less administrative work.

I think our Diligent Boards implementation went well

Incentivized

ContractZen is true value for the money and far more simpler than more advanced systems

It was the end user interface that ultimately sold me on Diligent Boards. I also appreciated the customer service center being Diligent employees, the high level of security features, and the single username and password for directors with multiple Diligent Boards sites.

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It is really worth it.

• Easier to manage contracts.
• More contracts are being renewed on a timely basis.

Incentivized

• Increases productivity and efficiency for the admin, such as myself, who can quickly develop the book
• Houses confidential material
• Can accommodate extremely large books effortlessly

Incentivized