Control-M vs TIBCO iProcess

• Control-M Advanced File Transfer is a very useful add-on, allowing for a wide variety of file transfers to be configured "out of the box" and then used as part of the standard batch flow. This module is not included in the base price but is available at a relatively small additional cost.
• Using Control-M's GUI (the Enterprise Manager) allows for efficient management of the enterprise and can tie up a lot of "loose ends". Often the first point of tracking problems is to check with the Control-M guys!
• BMC is definitely moving the product forward, the new module "Application Integrator" is very helpful in building and deploying your own bespoke Control-M jobs and allows for closer and more secure integration.
• Although Control-M does open up the enterprise in an operational sense, the security settings (should you choose to implement them) are robust.

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• Performance. TIBCO iProcess is the most performant BPM I've even seen.
• Manage large workloads. It can handle tens of thousands users and groups, hundreds of thousand or million live cases.
• It can also manage very large and complex process definitions.
• Very stable, once you get your business process up and running it is very stable.

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• Single Major Action per job: this statement needs to be clarified. There are ways to do more than one action per job, and there are pre and post job commands available in most templates. Also some templates like FTP can have many instructions built in, like deleting source files after transfer (these are part of the positives). But basically you can only do one major action, like call one web service, or call one stored procedure per job. I believe this limitation is due to their licensing model, to ensure you will run as many jobs as possible.
• The only other negative is a necessary corollary of a having a powerful product. The learning curve is not simple due to the power of the product. I would recommend dedicate training for the primary operators and users of the product.

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• It is complex to use.
• The official support for the tool is not available anymore through TIBCO.

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• Troubleshooting has improved with multiple groups as they are easily able to determine if data loss/job failure is the reason for a data issue.
• Conversion took significantly longer than was originally estimated by BMC so we had to run two platforms for almost 9 months. This definitely slowed down efficiency as many users did not know which tool to utilize for data load trouble shooting for close to a year.
• Being able to communicate with users across the globe in a universal language and time reference has vastly decreased data issues and greatly improved proficiency in getting new jobs implemented quickly and without problems.

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• Numbers are difficult to crunch, the best impact is that you always know the status of a single business case and the system runs fast and smoothly; your users will forget what waiting is.
• Case tracking is perfectly accurate, having that you can extract statistical data and predict and optimize your business very accurately.
• TIBCO iProcess administrators must be quite skilled; that increases your overall costs so the ROI will be delayed a bit.

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