What users are saying about
2 Ratings
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Score 6.6 out of 100
37 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

ControlNow (Discontinued)

Its middle of the road and should suit most applications well
John Stewart | TrustRadius Reviewer

CylancePROTECT

CylancePROTECT is very well suited for companies ready to make the next step away from signature-based antivirus to algorithm/machine-learning solutions. We did many demos of Cylance prior to purchase (along with an in-house stress test) of subjecting virtual machines to zero-day attacks with our current antivirus solutions against Cylance, and we were able to see the results of Cylance blocking all known threats, whereas our current antivirus failed spectacularly
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Endpoint Security

ControlNow (Discontinued)
CylancePROTECT
8.1
Anti-Exploit Technology
ControlNow (Discontinued)
CylancePROTECT
7.9
Endpoint Detection and Response (EDR)
ControlNow (Discontinued)
CylancePROTECT
7.9
Centralized Management
ControlNow (Discontinued)
CylancePROTECT
8.1
Hybrid Deployment Support
ControlNow (Discontinued)
CylancePROTECT
6.9
Infection Remediation
ControlNow (Discontinued)
CylancePROTECT
8.3
Vulnerability Management
ControlNow (Discontinued)
CylancePROTECT
8.7
Malware Detection
ControlNow (Discontinued)
CylancePROTECT
8.7

Pros

ControlNow (Discontinued)

  • An instant scan of file level downloads so that introduction of a variant file is limited before the scan engine clears it.
  • Dashboard use of the agents available allows for near real-time review and action without directed access to the station.
John Stewart | TrustRadius Reviewer

CylancePROTECT

  • Easily managed from the cloud portal.
  • Doesn't require a connection to the cloud to be totally effective against threats.
  • Very easy to deploy in a domain environment.
  • Very easy to administer.
  • Notification when or if a threat is detected.
  • The client itself is protected from being stopped at the local PC level, a common thing that most threats do is stop the AV service from running.
  • Very easy to track what your top threats have been and mitigate them.
Eric Rise | TrustRadius Reviewer

Cons

ControlNow (Discontinued)

  • Dashboard refresh when you have over 100 end agents can be lagging at times
  • The agent install process has potential to hang without alert or warning unless your paying attention through the complete install
  • The silent install process can be problematic when dealing with large-scale networks with varied OS models
John Stewart | TrustRadius Reviewer

CylancePROTECT

  • It would be great if there was a way for an administrator to make a file as safe from the end user device when a false positive has occurred (which is rare). At present and administrator has to log into the web console, create an exception and then wait 60-120 seconds for this to be effective on the end user device, still great, but this can be frustrating for users that are urgently trying to use the file.
  • Executive reporting could be better. Just a single page dashboard report that could be included in other monthly reporting.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

ControlNow (Discontinued)

No score
No answers yet
No answers on this topic

CylancePROTECT

CylancePROTECT 10.0
Based on 1 answer
It's simply been the best product I've used and tested within the past four years.
Eric Rise | TrustRadius Reviewer

Usability

ControlNow (Discontinued)

No score
No answers yet
No answers on this topic

CylancePROTECT

CylancePROTECT 10.0
Based on 1 answer
  1. Great product
  2. Great technology
  3. Great people
  4. Great leader (Stuart McClure)
  5. Great Service
I work with hundreds of complex suppliers in healthcare and tech, and this company is more than just an extension of our business.
Shaun van Niekerk, CISSP | TrustRadius Reviewer

Support Rating

ControlNow (Discontinued)

No score
No answers yet
No answers on this topic

CylancePROTECT

CylancePROTECT 7.9
Based on 4 answers
I have only used CylancePROTECT support one time and they were very fast and responsive with the answers that solved my issue. That is the only reason I gave them a 7 as I have only had one interaction with them.
Brandon Engel | TrustRadius Reviewer

Alternatives Considered

ControlNow (Discontinued)

ControlNow more nimble and less impactful on the local PC
John Stewart | TrustRadius Reviewer

CylancePROTECT

Cylance, I believe is the only one that uses the predict and prevent execution of advanced threats and malware at the endpoint. Cylance is by far a superior product.
Anonymous | TrustRadius Reviewer

Return on Investment

ControlNow (Discontinued)

  • At current we are on build up and the ROI isnt a factor
John Stewart | TrustRadius Reviewer

CylancePROTECT

  • We have the piece of mind that our endpoints are protected.
  • We have more time to work on other projects as we don't have to worry about computers being on to have scheduled scans.
  • Our computers CPU and RAM aren't going to be taken up with big process like typical anti-virus programs do.
Andrew Vawdrey | TrustRadius Reviewer

Pricing Details

ControlNow (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

CylancePROTECT

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

ControlNow (Discontinued)
7.0
CylancePROTECT
8.5

Likelihood to Renew

ControlNow (Discontinued)
CylancePROTECT
10.0

Usability

ControlNow (Discontinued)
CylancePROTECT
10.0

Support Rating

ControlNow (Discontinued)
CylancePROTECT
7.9

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