ControlNow (Discontinued) vs FireEye Security Suite

Likelihood to Recommend

Its middle of the road and should suit most applications well

Director of IT Operations

COMP Performance GroupAutomotive, 201-500 employees

FireEye is the obvious solution if a company is having trouble with threats getting in via mail attachments. We use Office 365 and initially subscribed to their attachment scanning product. Users immediately started complaining it would take a minimum of 3 minutes and sometimes as long as 12 hours to receive their attachments. This rate of time was unacceptable. So we did a POC with FireEye and immediately saw that attachments were processed on average in 30 seconds but at the most, around 1.5 minutes. We were convinced after that.

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Verified User

Manager in Information Technology

Retail Company, 5001-10,000 employees

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Pros

An instant scan of file level downloads so that introduction of a variant file is limited before the scan engine clears it.
Dashboard use of the agents available allows for near real-time review and action without directed access to the station.

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John Stewart

Director of IT Operations

COMP Performance GroupAutomotive, 201-500 employees

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Deployment is fast and efficient with multiple architectural models.
Fireeye support has been great, quickly responding to issues and remaining very helpful.
The information afforded through NX, HX, and EX greatly improve our ability to triage and respond to threats of all sizes.

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Verified User

Engineer in Information Technology

Automotive Company, 1001-5000 employees

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Cons

Dashboard refresh when you have over 100 end agents can be lagging at times
The agent install process has potential to hang without alert or warning unless your paying attention through the complete install
The silent install process can be problematic when dealing with large-scale networks with varied OS models

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John Stewart

Director of IT Operations

COMP Performance GroupAutomotive, 201-500 employees

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Hard to configure
Needs more tools to analyze incidents
All modules need to be connected to each other

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Verified User

Administrator in Information Technology

Banking Company, 10,001+ employees

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Alternatives Considered

ControlNow more nimble and less impactful on the local PC

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John Stewart

Director of IT Operations

COMP Performance GroupAutomotive, 201-500 employees

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Advanced Threat Protection, or ATP in Office 365 was awful. Some attachments wouldn't be delivered at all while others took minutes and sometimes hours to be delivered after being scanned. It was causing us to lose business. FireEye processes attachments in less than 60 seconds in most cases. We now have buy in from employees to scan attachments since it's hardly noticeable to them

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Verified User

Manager in Information Technology

Retail Company, 5001-10,000 employees

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Return on Investment

At current we are on build up and the ROI isnt a factor

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John Stewart

Director of IT Operations

COMP Performance GroupAutomotive, 201-500 employees

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Stronger security posture
Faster security event response times
Global deployment can be difficult as hardware may not be be available in remote locations.

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Verified User

Engineer in Information Technology

Automotive Company, 1001-5000 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No