What users are saying about
Top Rated
62 Ratings
2 Ratings
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Score 6.6 out of 100
Top Rated
62 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

ControlNow (Discontinued)

Its middle of the road and should suit most applications well
John Stewart | TrustRadius Reviewer

Solarwinds RMM

It works extremely well when trying to perform basic monitoring on a large number of endpoints and you also wish to perform some management tasks all from a single location. It isn't great at anything network related. A lot more data needs to be exportable, especially in the form of CSVs.
Bryant Lee | TrustRadius Reviewer

Feature Rating Comparison

Monitoring Tasks

ControlNow (Discontinued)
Solarwinds RMM
8.8
Remote monitoring
ControlNow (Discontinued)
Solarwinds RMM
9.3
Network device monitoring
ControlNow (Discontinued)
Solarwinds RMM
8.7
Multiple Server Monitoring
ControlNow (Discontinued)
Solarwinds RMM
8.9
Multi-device monitoring
ControlNow (Discontinued)
Solarwinds RMM
8.5
Automated alerts and notifications
ControlNow (Discontinued)
Solarwinds RMM
8.6

Management Tasks

ControlNow (Discontinued)
Solarwinds RMM
8.5
Patch Management
ControlNow (Discontinued)
Solarwinds RMM
8.0
Service configuration management
ControlNow (Discontinued)
Solarwinds RMM
8.6
Software and hardware inventory
ControlNow (Discontinued)
Solarwinds RMM
9.2
Policy-based automation
ControlNow (Discontinued)
Solarwinds RMM
8.1

Reporting

ControlNow (Discontinued)
Solarwinds RMM
7.4
Performance data reports
ControlNow (Discontinued)
Solarwinds RMM
8.0
Customizable reporting
ControlNow (Discontinued)
Solarwinds RMM
6.9
Data visualization
ControlNow (Discontinued)
Solarwinds RMM
7.8
Risk analysis
ControlNow (Discontinued)
Solarwinds RMM
7.0

Security

ControlNow (Discontinued)
Solarwinds RMM
8.3
Data backup and recovery
ControlNow (Discontinued)
Solarwinds RMM
8.2
Antivirus and malware management
ControlNow (Discontinued)
Solarwinds RMM
8.0
Adinistraor access control
ControlNow (Discontinued)
Solarwinds RMM
8.7

Pros

ControlNow (Discontinued)

  • An instant scan of file level downloads so that introduction of a variant file is limited before the scan engine clears it.
  • Dashboard use of the agents available allows for near real-time review and action without directed access to the station.
John Stewart | TrustRadius Reviewer

Solarwinds RMM

  • Thanks to RMM I never feel like I'm unaware as to what's going on in my network. I can be in the office or half a country away and feel completely aware of what's going on.
  • We've had numerous situations over the years where a part of our network is having issues (latency or errors) that the RMM alerts have saved us from a major outage. You can't ask for better proactive alerting.
  • The advanced alerting allows us to stay ahead of issues instead of reacting to them. This gives us confidence in our network and our end users better support.
Michael Gombosi | TrustRadius Reviewer

Cons

ControlNow (Discontinued)

  • Dashboard refresh when you have over 100 end agents can be lagging at times
  • The agent install process has potential to hang without alert or warning unless your paying attention through the complete install
  • The silent install process can be problematic when dealing with large-scale networks with varied OS models
John Stewart | TrustRadius Reviewer

Solarwinds RMM

  • UI speed and threading across multiple windows (1 window refreshing, causes all refreshes to hang).
  • Load times in certain menus, regardless of server specs.
  • Integration with 3rd party applications.
  • Speed of dev team response in regards to existing features malfunctioning, or major bugs that Solarwinds does not consider major.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ControlNow (Discontinued)

ControlNow more nimble and less impactful on the local PC
John Stewart | TrustRadius Reviewer

Solarwinds RMM

SolarWinds definitely is the the most ready out of the box as far as getting is up and running and you can start using it where other system go from need ing a little setup like importing MIBS to completely needing to configure the system. As far a performance once things are up and working I feel they all do a good job at basic monitoring and management. The difference is that SolarWinds does a good job at having things templated but allows you to customize some attributes. If you are want to make major customization for alerts and monitoring and other things SolarWinds is not the best option. But, then again, you will not need a team just to manage the system.
Anonymous | TrustRadius Reviewer

Return on Investment

ControlNow (Discontinued)

  • At current we are on build up and the ROI isnt a factor
John Stewart | TrustRadius Reviewer

Solarwinds RMM

  • Moving break/fix clients to support subscriptions using RMM has increased the sale value of my business, as there are real ongoing revenues to show to a potential buyer, rather than simply goodwill and client lists.
  • I am better able to support a larger number of clients with the same staffing levels due to pre-emptive work, more remote support, and simpler applications of solutions.
Les Klassen Hamm | TrustRadius Reviewer

Pricing Details

ControlNow (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Solarwinds RMM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

ControlNow (Discontinued)
7.0
Solarwinds RMM
8.6

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