2 Ratings
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Score 6.6 out of 100
10 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

ControlNow (Discontinued)

Its middle of the road and should suit most applications well
John Stewart | TrustRadius Reviewer

Trend Micro Worry-Free Business Security

Trend Micro is well suited solution for SMBs, for companies with less than 100 endpoints or devices to protect. Where there is no internal infrastructure to host endpoint protection platforms and there are not internal IT teams or security focused personnel. Not suitable for businesses with more than 200 devices as you can lose effectiveness on the protection intended to be provided.
Jose A Garcia | TrustRadius Reviewer

Pros

ControlNow (Discontinued)

  • An instant scan of file level downloads so that introduction of a variant file is limited before the scan engine clears it.
  • Dashboard use of the agents available allows for near real-time review and action without directed access to the station.
John Stewart | TrustRadius Reviewer

Trend Micro Worry-Free Business Security

  • Very granular control settings like URL filter/block and separate policies for servers vs workstations.
  • Password restrictions on exiting and uninstalling the software on the end points.
  • You can force updates and scans at any time from admin console.
Anonymous | TrustRadius Reviewer

Cons

ControlNow (Discontinued)

  • Dashboard refresh when you have over 100 end agents can be lagging at times
  • The agent install process has potential to hang without alert or warning unless your paying attention through the complete install
  • The silent install process can be problematic when dealing with large-scale networks with varied OS models
John Stewart | TrustRadius Reviewer

Trend Micro Worry-Free Business Security

  • Apple Mac client is troublesome.
  • Policies are clunky and difficult to understand.
  • Security Agent dashboard lacks tools needed to remediate problems.
  • Technical support was less than satisfactory.
Brian Duffy | TrustRadius Reviewer

Usability

ControlNow (Discontinued)

No score
No answers yet
No answers on this topic

Trend Micro Worry-Free Business Security

Trend Micro Worry-Free Business Security 7.0
Based on 1 answer
Installation and administration tools are fantastic. I found the endpoint policies to be not intuitive and clunky. The endpoint client was difficult to disable when trying to troubleshoot Apple issues and I often had to uninstall and then reinstall which was very time-consuming. Reporting is very useful and I was impressed with the reports I received.
Brian Duffy | TrustRadius Reviewer

Support Rating

ControlNow (Discontinued)

No score
No answers yet
No answers on this topic

Trend Micro Worry-Free Business Security

Trend Micro Worry-Free Business Security 7.1
Based on 2 answers
The few times I needed to contact support I was fully satisfied. They worked all the way through the issue, no matter how long it took, and made sure I had a permanent solution. I was pleased with the professionalism, courteousness, and knowledge of the product they were supporting.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ControlNow (Discontinued)

ControlNow more nimble and less impactful on the local PC
John Stewart | TrustRadius Reviewer

Trend Micro Worry-Free Business Security

Avast was clunky, difficult to roll out, missed loads of malware on machines, and required that we purchase a separate license to install AV on our servers. Trend Micro could not have been any different. You just contact their sales department and get a demo, or even ask for a trial of sorts to test policy creations and client installation. You'll be obsessed with the whole process and the admin dashboard you have access to.
David Schwartz | TrustRadius Reviewer

Return on Investment

ControlNow (Discontinued)

  • At current we are on build up and the ROI isnt a factor
John Stewart | TrustRadius Reviewer

Trend Micro Worry-Free Business Security

  • It has stopped several malicious items from getting into our system.
  • It's also saved money over our previous Anti-Virus solution (Kaspersky)
  • Ease of Setup/Use
Mitch Hubbell | TrustRadius Reviewer

Pricing Details

ControlNow (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Trend Micro Worry-Free Business Security

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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