ControlUp vs. SolarWinds Server & Application Monitor

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ControlUp
Score 10.0 out of 10
N/A
ControlUp, from the company of the same name headquartered in San Francisco, offers an end user experience monitoring focuses on being able to easily find the root cause of IT issues, remediate directly from its UI vs. having to rely on several tools, and strategically analyze historical resources, usage, and issues data.N/A
SolarWinds Server & Application Monitor
Score 8.2 out of 10
N/A
SolarWinds Server & Application Monitor (SAM) delivers application and server monitoring capabilities. SAM allows for self-service for easy setup, 1200+ monitoring templates, and customization options, as well as integrate with other SolarWinds products.N/A
Pricing
ControlUpSolarWinds Server & Application Monitor
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ControlUpSolarWinds Server & Application Monitor
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsSAM pricing starts at $2,995.
More Pricing Information
Community Pulse
ControlUpSolarWinds Server & Application Monitor
Top Pros
Top Cons
Features
ControlUpSolarWinds Server & Application Monitor
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
ControlUp
-
Ratings
SolarWinds Server & Application Monitor
8.7
276 Ratings
13% above category average
Application monitoring00 Ratings9.0266 Ratings
Database monitoring00 Ratings8.5230 Ratings
Threshold alerts00 Ratings9.0271 Ratings
Predictive capabilities00 Ratings8.2215 Ratings
Application performance management console00 Ratings8.2239 Ratings
Collaboration tools00 Ratings7.8148 Ratings
Out-of-the box templates to monitor applications00 Ratings7.9256 Ratings
Application dependency mapping and thresholding00 Ratings8.6216 Ratings
Virtualization monitoring00 Ratings9.0234 Ratings
Server availability and performance monitoring00 Ratings9.8269 Ratings
Server usage monitoring and capacity forecasting00 Ratings9.1250 Ratings
IT Asset Discovery00 Ratings9.0199 Ratings
Best Alternatives
ControlUpSolarWinds Server & Application Monitor
Small Businesses
SolarWinds Pingdom
SolarWinds Pingdom
Score 7.7 out of 10
GitLab
GitLab
Score 8.9 out of 10
Medium-sized Companies
Cisco ThousandEyes
Cisco ThousandEyes
Score 9.0 out of 10
ManageEngine Site24x7
ManageEngine Site24x7
Score 9.2 out of 10
Enterprises
Nexthink
Nexthink
Score 9.1 out of 10
ManageEngine Site24x7
ManageEngine Site24x7
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ControlUpSolarWinds Server & Application Monitor
Likelihood to Recommend
10.0
(3 ratings)
8.9
(278 ratings)
Likelihood to Renew
-
(0 ratings)
8.9
(10 ratings)
Usability
-
(0 ratings)
8.6
(29 ratings)
Availability
-
(0 ratings)
9.9
(3 ratings)
Performance
-
(0 ratings)
6.0
(3 ratings)
Support Rating
-
(0 ratings)
9.0
(21 ratings)
Online Training
-
(0 ratings)
4.5
(1 ratings)
Implementation Rating
-
(0 ratings)
4.5
(3 ratings)
Configurability
-
(0 ratings)
1.0
(2 ratings)
Ease of integration
-
(0 ratings)
4.5
(2 ratings)
Product Scalability
-
(0 ratings)
9.9
(3 ratings)
Vendor post-sale
-
(0 ratings)
4.5
(2 ratings)
Vendor pre-sale
-
(0 ratings)
4.5
(2 ratings)
User Testimonials
ControlUpSolarWinds Server & Application Monitor
Likelihood to Recommend
ControlUp
An environment where visibility of general performance metrics isn't currently done or is done with a system that is difficult to use (which was our case). An environment where resource allocation decisions need to be made (e.g. how much RAM and CPU to allocate to VM pools). An environment where a troubleshooting tool is needed (e.g. to answer the question, "Why is this person experiencing poor performance right now?")
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SolarWinds
For monitoring applications that run on Windows hosts on VMware or HyperV virtualization, SolarWindows offers a nice, vertical view of both the loads and the resources. In such an environment, this makes life really good! But if you have something else -- for example, Linux hosts -- you're on your own to some extent. That is, the things it does well, it does very well -- but everything else is much less polished.
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Pros
ControlUp
  • The triggers are very flexible and can be configured to alert on things from events in sessions to hardware failures. Script actions are what they sound like. They are scripts that can be created and run on demand or tied to a trigger. One example is that if a hard drive is low on space we have a script to clean up certain things on the drive.
  • Script actions are supported by the ControlUp community. Community members can submit scripts that are reviewed by ControlUp and approved. This means more script are added over time.
  • ControlUp support and sales support has been great. Our sales engineer is always willing to jump on and help us with configuration issues and standard support is quick to respond and are good at resolving issues.
Read full review
SolarWinds
  • Monitor Azure Cloud Severs- We use SolarWinds SAM to monitor Active Directory and DNS on Several DCs published on Azure Cloud.
  • Monitor Hyper V and VMware - SolarWinds SAM monitors applications on both Hyper V and VMware, while also monitoring the physical host machines.
  • It also helps us monitor Warranty expiration for physical servers.
Read full review
Cons
ControlUp
  • It seems that there is a gradual transition occurring from one interface (a local program) to another (Web). This creates confusion at times.
  • ScoutBees module has a problem with our version of Horizon, so we can't do a login test
  • The local program for ControlUp uses a lot of resources
  • The training session focus on very large environments, which we aren't. Might be good to offer SMB sessions separately.
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SolarWinds
  • Provides basic monitoring/visibility. Visibility into detailed/fine-grained issues best suited for more specialized/expensive solutions.
  • Licensing per monitored application rapidly uses up purchased license count.
  • More out-of-the-box templates or easier setup of monitoring less-common applications would make the solution more appealing given the target audience of the product.
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Likelihood to Renew
ControlUp
No answers on this topic
SolarWinds
We are heavily invested in Solarwinds products for a reason. They are generally easy to setup and run with, requiring only some interfacing with support or help articles on rare occasions. They do what we bought them to do and we can't ask for more.
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Usability
ControlUp
No answers on this topic
SolarWinds
SolarWinds Server & Application Monitor is quite easy to use and super versatile. It allows you to do just about anything you can through premade templates or through scripting. You can use an agent on the servers if you want to, or you can monitor through WMI or SNMP credentials. You can customize thresholds for alerting quickly, and you can configure alerts to be as complex or as simple as you want.
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Reliability and Availability
ControlUp
No answers on this topic
SolarWinds
The tool works and monitors items 24x7, it only requires maintenance a little more frequently due to security fixes in the Windows operating system.
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Performance
ControlUp
No answers on this topic
SolarWinds
The graphical interface and the performance of the database leave a little to be desired, they could be better explored.Some functionality and screens do not work well depending on the browser used. The integrations never had any problems or caused crashes in other systems.
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Support Rating
ControlUp
No answers on this topic
SolarWinds
I think there was only a couple times I had to open a support case for SAM and one time they got multiple engineers on the phone to get a better idea what I was trying to monitor and was able to point me in the best direction to monitor that system.
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Online Training
ControlUp
No answers on this topic
SolarWinds
It was sufficient to read their documentation and watch videos.
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Implementation Rating
ControlUp
No answers on this topic
SolarWinds
Make sure SNMP and WMI are configured ahead of time
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Alternatives Considered
ControlUp
I feel all these products are good and have their strengths but for me it came down to two categories. How easy is it to find issues and cost. It seemed to me that the easiest to use is ControlUp and eG. Price broke down to ControlUp and SysTrack being lower than Goliath and eG.
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SolarWinds
It has been a while since we first purchased SolarWinds, but I looked over several other products that I can't remember now. Many other products tried to scan the network to find computers but given that our computers are located in various places across campus with other computers in our buildings that are not ours that type of network scanning was not what we needed. Other services have extra services that we had no need of and I liked the ability to add custom fields in SolarWinds so we can track the information on each computer that we need to know.
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Scalability
ControlUp
No answers on this topic
SolarWinds
It is hard to find the recommended SQL setup and convince others that is the way you should configure the server when you set it up
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Return on Investment
ControlUp
  • its licensing cost is a bit on high
Read full review
SolarWinds
  • Less time spent investigating causes of issues. We are alerted straight away and can find the root cause of the issue in less time.
  • We have been able to ditch all our previous individual monitoring solutions, none of which integrated with each other for a single solution which fully integrates with each of the different modules to provide a single portal for monitoring and alerting.
Read full review
ScreenShots

SolarWinds Server & Application Monitor Screenshots

Screenshot of Multi-vendor application performance monitoringScreenshot of Multi-vendor server monitoringScreenshot of Application dependency mapping with AppStack™ dashboardScreenshot of Microsoft Exchange performance monitoring with AppInsight™ templateScreenshot of Microsoft IIS performance monitoring with AppInsight™ templateScreenshot of Server hardware health monitoring