What users are saying about
2 Ratings
23 Ratings
2 Ratings
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Score 8 out of 100
23 Ratings
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Score 6.6 out of 100

Likelihood to Recommend

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

Emarsys

The Emarsys platform is a great tool for email marketing and automation. If you are looking for a platform that will combine CRM functionality and email automation--this is the suite for you. Email campaigns can be built, scheduled, deployed and A/B tested with ease. The data provided on the back end is robust and helpful. If you are looking for custom development to tie into your email program, I would look for other options.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

ConvergeHub
8.3
Emarsys
Customer data management / contact management
ConvergeHub
9.0
Emarsys
Workflow management
ConvergeHub
9.0
Emarsys
Territory management
ConvergeHub
8.0
Emarsys
Opportunity management
ConvergeHub
9.0
Emarsys
Integration with email client (e.g., Outlook or Gmail)
ConvergeHub
7.0
Emarsys
Contract management
ConvergeHub
8.0
Emarsys
Quote & order management
ConvergeHub
9.0
Emarsys
Interaction tracking
ConvergeHub
8.0
Emarsys
Channel / partner relationship management
ConvergeHub
8.0
Emarsys

Customer Service & Support

ConvergeHub
7.0
Emarsys
Case management
ConvergeHub
7.0
Emarsys

Marketing Automation

ConvergeHub
9.0
Emarsys
Lead management
ConvergeHub
9.0
Emarsys
Email marketing
ConvergeHub
9.0
Emarsys

CRM Project Management

ConvergeHub
9.0
Emarsys
Task management
ConvergeHub
9.0
Emarsys
Billing and invoicing management
ConvergeHub
9.0
Emarsys
Reporting
ConvergeHub
9.0
Emarsys

CRM Reporting & Analytics

ConvergeHub
8.0
Emarsys
Pipeline visualization
ConvergeHub
8.0
Emarsys
Customizable reports
ConvergeHub
8.0
Emarsys

Customization

ConvergeHub
7.5
Emarsys
Custom fields
ConvergeHub
8.0
Emarsys
API for custom integration
ConvergeHub
7.0
Emarsys

Platform

ConvergeHub
9.0
Emarsys
Mobile access
ConvergeHub
9.0
Emarsys

Security

ConvergeHub
9.0
Emarsys
Role-based user permissions
ConvergeHub
9.0
Emarsys

Email & Online Marketing

ConvergeHub
Emarsys
6.8
WYSIWYG email editor
ConvergeHub
Emarsys
1.0
Dynamic content
ConvergeHub
Emarsys
7.4
Ability to test dynamic content
ConvergeHub
Emarsys
8.5
Landing pages
ConvergeHub
Emarsys
7.0
A/B testing
ConvergeHub
Emarsys
8.8
Mobile optimization
ConvergeHub
Emarsys
7.4
Email deliverability reporting
ConvergeHub
Emarsys
8.3
List management
ConvergeHub
Emarsys
7.4
Triggered drip sequences
ConvergeHub
Emarsys
5.0

Lead Management

ConvergeHub
Emarsys
6.0
Lead nurturing
ConvergeHub
Emarsys
6.0
Lead scoring and grading
ConvergeHub
Emarsys
6.0

Reporting & Analytics

ConvergeHub
Emarsys
8.3
Dashboards
ConvergeHub
Emarsys
9.1
Standard reports
ConvergeHub
Emarsys
8.5
Custom reports
ConvergeHub
Emarsys
7.4

Platform & Infrastructure

ConvergeHub
Emarsys
6.3
API
ConvergeHub
Emarsys
8.0
Role-based workflow & approvals
ConvergeHub
Emarsys
1.0
Customizability
ConvergeHub
Emarsys
9.9

Pros

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

Emarsys

  • Good segmentation
  • Good reporting
  • Once implemented, it's a fast and easy to use tool
Anonymous | TrustRadius Reviewer

Cons

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

Emarsys

  • The email and content builder is significantly worse than other email marketing platforms I've used
  • Emails campaigns cannot be used in more than one automation flow
  • Amount of emails collected and being sent for smart insight are inaccurate
  • I've rarely completed a task without some type of user interface error
  • Customer service mostly directs you to help center on website
  • You have to pay extra for training
  • You have to pay extra for reporting in which the system cannot provide
  • Lengthy contract with a high price tag
Joel Samonie | TrustRadius Reviewer

Likelihood to Renew

ConvergeHub

No score
No answers yet
No answers on this topic

Emarsys

Emarsys 9.9
Based on 2 answers
We have no intention of changing Emarsys
Anonymous | TrustRadius Reviewer

Alternatives Considered

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

Emarsys

Emarsys competes very well with its competitors
Anonymous | TrustRadius Reviewer

Return on Investment

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

Emarsys

  • We have seen significant ROI in using the Emarsys suite. We are able to drive revenue across all business units annually, and this revenue far outweighs the cost of our annual contract.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

Emarsys

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Emarsys Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

ConvergeHub
8.0
Emarsys
3.8

Likelihood to Renew

ConvergeHub
Emarsys
9.9

Add comparison