What users are saying about
2 Ratings
13 Ratings
2 Ratings
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Score 8 out of 100
13 Ratings
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Score 7.1 out of 100

Likelihood to Recommend

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

Vincere

This has been such a fantastic experience for our company, I'd recommend Vincere in a heartbeat. Fantastic service with a team who seem like they genuinely just want to help - they really seemed to care about getting us happy with their product, especially when helping us finish the data import from our old system.

I'd say it would be a good fit for a large recruitment company as the dashboards and reporting is very good. However, the low price also makes it a good option for start-ups or cost conscious firms.
Harriet O'Connor | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

ConvergeHub
8.3
Vincere
Customer data management / contact management
ConvergeHub
9.0
Vincere
Workflow management
ConvergeHub
9.0
Vincere
Territory management
ConvergeHub
8.0
Vincere
Opportunity management
ConvergeHub
9.0
Vincere
Integration with email client (e.g., Outlook or Gmail)
ConvergeHub
7.0
Vincere
Contract management
ConvergeHub
8.0
Vincere
Quote & order management
ConvergeHub
9.0
Vincere
Interaction tracking
ConvergeHub
8.0
Vincere
Channel / partner relationship management
ConvergeHub
8.0
Vincere

Customer Service & Support

ConvergeHub
7.0
Vincere
Case management
ConvergeHub
7.0
Vincere

Marketing Automation

ConvergeHub
9.0
Vincere
Lead management
ConvergeHub
9.0
Vincere
Email marketing
ConvergeHub
9.0
Vincere

CRM Project Management

ConvergeHub
9.0
Vincere
Task management
ConvergeHub
9.0
Vincere
Billing and invoicing management
ConvergeHub
9.0
Vincere
Reporting
ConvergeHub
9.0
Vincere

CRM Reporting & Analytics

ConvergeHub
8.0
Vincere
Pipeline visualization
ConvergeHub
8.0
Vincere
Customizable reports
ConvergeHub
8.0
Vincere

Customization

ConvergeHub
7.5
Vincere
Custom fields
ConvergeHub
8.0
Vincere
API for custom integration
ConvergeHub
7.0
Vincere

Platform

ConvergeHub
9.0
Vincere
Mobile access
ConvergeHub
9.0
Vincere

Security

ConvergeHub
9.0
Vincere
Role-based user permissions
ConvergeHub
9.0
Vincere

Recruiting / ATS

ConvergeHub
Vincere
6.1
Job Requisition Management
ConvergeHub
Vincere
5.1
Company Website Posting
ConvergeHub
Vincere
7.1
Publish to Social Media
ConvergeHub
Vincere
5.6
Job Search Site Posting
ConvergeHub
Vincere
5.1
Customized Application Form
ConvergeHub
Vincere
5.1
Resume Management
ConvergeHub
Vincere
5.1
Duplicate Candidate Prevention
ConvergeHub
Vincere
5.1
Candidate Search
ConvergeHub
Vincere
6.7
Applicant Tracking
ConvergeHub
Vincere
6.7
Collaboration
ConvergeHub
Vincere
5.6
Task Creation and Delegation
ConvergeHub
Vincere
6.7
Email Templates
ConvergeHub
Vincere
6.7
User Permissions
ConvergeHub
Vincere
7.6
Notifications and Alerts
ConvergeHub
Vincere
7.6
Reporting
ConvergeHub
Vincere
5.1

Pros

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

Vincere

  • Alex (on the help desk) is amazing when it comes to helping me when I don't know how to process things on the system; she knows exactly what I need to understand what she is trying to explain and even does a quick video for me which helps a lot and saves me time.
  • CV integration is great and saves me a lot on having to write a candidate's CV from scratch or copying and pasting.
  • The live list to clients and how it allows the client to interact with you and inside their own organization. It also looks more professional, the way it is sent to the client, than just a generic email.
  • I love the reporting system and how it keeps you on your toes, as you can see where you are as in stats and how much you need to bring in still. For managers and owners, the reporting functions are great. As long as your staff are capturing all the info into the system your reports will pretty much be 100% accurate. The best thing is you can pull a report to let you know exactly which data isn't being put into they system by which staff and you can then follow up with them.
Lee Jatho MRCSA | TrustRadius Reviewer

Cons

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

Vincere

  • Full of bugs.
  • The same data points are quoted differently across the product.
  • Removing data when you wish to leave has been a real challenge. Limited capability in the product itself and a slow to respond support team.
  • Support is poor in general.
  • Every new release provides more complexity that adds no value and compounds the many bugs in the product further.
  • Even as part of a GDPR request we found it difficult to get our data from the company, we were also charged for the privilege.
  • Support is slow and unwilling to admit where fundamental problems exist in the product. If they respond it's with a workaround rather than a fix.
  • Lots of corny comments about billing, making money, "license to Bill" are communicated from the company and in the product. Not everyone in this sector is driven by money some of us want to provide a quality service, the money is an outcome of a good job not the starting point.
  • The sales process consisted of basically lots of window dressing about the product, we were tied to 3 years and then found out most of the features we purchased the product for don't work and many still don't work nearly 3 years later.
Mark Hurren | TrustRadius Reviewer

Usability

ConvergeHub

No score
No answers yet
No answers on this topic

Vincere

Vincere 6.7
Based on 3 answers
Simple and clear system to use, and training provided and available for download meaning if anything has been missed we can go back and review
Rebecca Farrell | TrustRadius Reviewer

Support Rating

ConvergeHub

No score
No answers yet
No answers on this topic

Vincere

Vincere 10.0
Based on 2 answers
I mostly got Alex, and she was absolutely amazing and sometimes I would request for her to help me. The support at Vincere that I have received so far has been great!
Lee Jatho MRCSA | TrustRadius Reviewer

Alternatives Considered

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

Vincere

The interface and the bulk-activities. Even though the others are more customizable, Vincere.io definitely gives you plenty of freedom when doing other tasks.
Andrea Fabiola Mujica Pereira | TrustRadius Reviewer

Return on Investment

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

Vincere

  • Our clients say that they like the way we interact with them through the platform, its fresh and dynamic
  • Tracks our KPI's and revenue generation
Paul Foster | TrustRadius Reviewer

Screenshots

Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

Vincere

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Vincere Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

ConvergeHub
8.0
Vincere
6.7

Usability

ConvergeHub
Vincere
6.7

Support Rating

ConvergeHub
Vincere
10.0

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