What users are saying about
2 Ratings
2 Ratings
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Score 8 out of 100
5 Ratings
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Score 9.5 out of 100

Likelihood to Recommend

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

Lead Liaison LMA

I think Lead Liaison could work well for new companies without an existing tech stack as you can also use it as your CRM.For a more mature company, especially one with multiple existing platform, I do not think it is worth switching, as all of the features will likely seem inferior to alternative specialist tools, many of which are cheaper, better supported and better integrated
James Summers | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

ConvergeHub
8.3
Lead Liaison LMA
Customer data management / contact management
ConvergeHub
9.0
Lead Liaison LMA
Workflow management
ConvergeHub
9.0
Lead Liaison LMA
Territory management
ConvergeHub
8.0
Lead Liaison LMA
Opportunity management
ConvergeHub
9.0
Lead Liaison LMA
Integration with email client (e.g., Outlook or Gmail)
ConvergeHub
7.0
Lead Liaison LMA
Contract management
ConvergeHub
8.0
Lead Liaison LMA
Quote & order management
ConvergeHub
9.0
Lead Liaison LMA
Interaction tracking
ConvergeHub
8.0
Lead Liaison LMA
Channel / partner relationship management
ConvergeHub
8.0
Lead Liaison LMA

Customer Service & Support

ConvergeHub
7.0
Lead Liaison LMA
Case management
ConvergeHub
7.0
Lead Liaison LMA

Marketing Automation

ConvergeHub
9.0
Lead Liaison LMA
Lead management
ConvergeHub
9.0
Lead Liaison LMA
Email marketing
ConvergeHub
9.0
Lead Liaison LMA

CRM Project Management

ConvergeHub
9.0
Lead Liaison LMA
Task management
ConvergeHub
9.0
Lead Liaison LMA
Billing and invoicing management
ConvergeHub
9.0
Lead Liaison LMA
Reporting
ConvergeHub
9.0
Lead Liaison LMA

CRM Reporting & Analytics

ConvergeHub
8.0
Lead Liaison LMA
Pipeline visualization
ConvergeHub
8.0
Lead Liaison LMA
Customizable reports
ConvergeHub
8.0
Lead Liaison LMA

Customization

ConvergeHub
7.5
Lead Liaison LMA
Custom fields
ConvergeHub
8.0
Lead Liaison LMA
API for custom integration
ConvergeHub
7.0
Lead Liaison LMA

Platform

ConvergeHub
9.0
Lead Liaison LMA
Mobile access
ConvergeHub
9.0
Lead Liaison LMA

Security

ConvergeHub
9.0
Lead Liaison LMA
Role-based user permissions
ConvergeHub
9.0
Lead Liaison LMA

Email & Online Marketing

ConvergeHub
Lead Liaison LMA
5.7
WYSIWYG email editor
ConvergeHub
Lead Liaison LMA
1.0
Dynamic content
ConvergeHub
Lead Liaison LMA
9.1
Ability to test dynamic content
ConvergeHub
Lead Liaison LMA
9.1
Landing pages
ConvergeHub
Lead Liaison LMA
1.0
A/B testing
ConvergeHub
Lead Liaison LMA
8.8
Mobile optimization
ConvergeHub
Lead Liaison LMA
9.1
Email deliverability reporting
ConvergeHub
Lead Liaison LMA
1.8
List management
ConvergeHub
Lead Liaison LMA
2.7
Triggered drip sequences
ConvergeHub
Lead Liaison LMA
8.6

Lead Management

ConvergeHub
Lead Liaison LMA
4.6
Lead nurturing
ConvergeHub
Lead Liaison LMA
1.9
Lead scoring and grading
ConvergeHub
Lead Liaison LMA
3.7
Data quality management
ConvergeHub
Lead Liaison LMA
9.1
Automated sales alerts and tasks
ConvergeHub
Lead Liaison LMA
3.6

Campaign Management

ConvergeHub
Lead Liaison LMA
8.7
Calendaring
ConvergeHub
Lead Liaison LMA
8.6
Event/webinar marketing
ConvergeHub
Lead Liaison LMA
8.8

Social Media Marketing

ConvergeHub
Lead Liaison LMA
8.8
Social sharing and campaigns
ConvergeHub
Lead Liaison LMA
8.8
Social profile integration
ConvergeHub
Lead Liaison LMA
8.8

Reporting & Analytics

ConvergeHub
Lead Liaison LMA
1.2
Dashboards
ConvergeHub
Lead Liaison LMA
1.8
Standard reports
ConvergeHub
Lead Liaison LMA
1.0
Custom reports
ConvergeHub
Lead Liaison LMA
1.0

Platform & Infrastructure

ConvergeHub
Lead Liaison LMA
6.3
API
ConvergeHub
Lead Liaison LMA
1.0
Role-based workflow & approvals
ConvergeHub
Lead Liaison LMA
8.8
Customizability
ConvergeHub
Lead Liaison LMA
1.0
Integration with Salesforce.com
ConvergeHub
Lead Liaison LMA
9.1
Integration with Microsoft Dynamics CRM
ConvergeHub
Lead Liaison LMA
9.1
Integration with SugarCRM
ConvergeHub
Lead Liaison LMA
9.1

Pros

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

Lead Liaison LMA

  • The form customization is perfect. Very easy to use.
  • The insight we get from the form's (GPS) data is nice as we do not have to mandate fields anymore.
  • The ability to pass thru a lot of data on the back end works for our process. The internal receiver (customer service or sales reps) of the form data knows exactly what campaign the lead came from, what clinical specialty is tied to the prospect and what product is of interest. All seamlessly.
Linda Stacy | TrustRadius Reviewer

Cons

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

Lead Liaison LMA

  • Would be nice for a note section in the contacts OR a complete CRM within
  • Honestly, at this point I could not make any "worthy" suggestions I am happy thus far!
Cindy K. Brown | TrustRadius Reviewer

Likelihood to Renew

ConvergeHub

No score
No answers yet
No answers on this topic

Lead Liaison LMA

Lead Liaison LMA 9.1
Based on 1 answer
Why move from a product that is help grown the speed on Marketing ROI? We see that the dashboards, flexibility and tracking are meeting and exceeding the business needs we had outlined. The support they provide is consistent, available and responsive. They will work with you until your issue is resolved.
Troy Rockman | TrustRadius Reviewer

Usability

ConvergeHub

No score
No answers yet
No answers on this topic

Lead Liaison LMA

Lead Liaison LMA 8.2
Based on 1 answer
One item you did not ask, but should be in around customer support. They do a great job of working with you, training and ongoing questions. Lead Liaison is always available and easy to get answers. The dashboards are great to gain business trends. The social media management is easy and a great way to ensure content is being tracked. The ability to gain tracking code for additional tactics. Our team enjoys the easy access and useability. We work with our clients to make sure they have a tool that we can use to scale for their needs. Lead Liaison makes it easy for us to help clients understand that Marketing ROI is closer to their finger tips than ever before.
Troy Rockman | TrustRadius Reviewer

Support Rating

ConvergeHub

No score
No answers yet
No answers on this topic

Lead Liaison LMA

Lead Liaison LMA 9.1
Based on 1 answer
Lead Liaison has tremendous support. I''ve never gone more than a hour or so without a response. They are quick to understand my request, review the options for solution and deliver the best option with the best outcome. Also, the good part is that I don't need support all the time because the product is so easy.
Troy Rockman | TrustRadius Reviewer

Implementation Rating

ConvergeHub

No score
No answers yet
No answers on this topic

Lead Liaison LMA

Lead Liaison LMA 9.1
Based on 1 answer
Any issue with the adoption of the product were on our end. I wish we had the band width to run faster so we can know more faster. Our team enjoys the dashboards and ease of using the product. I know our clients are appreciating the results of the information as well.
Troy Rockman | TrustRadius Reviewer

Alternatives Considered

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

Lead Liaison LMA

We were poached from a competitor where we were getting 2600% ROI. This was a bad business decision on our part. Lead Liaison promised the same level of visitor identification with many more extra features but it never stacked up. After 12 months we actually did not see a return on investment greater than the original investment. Conversely the competitor has seen a 1700% ROI just in month 1 upon returning to them. So having using Lead Forensics before and after using Lead Liaison it's clear what the variable is.
James Summers | TrustRadius Reviewer

Return on Investment

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

Lead Liaison LMA

  • Ability to create custom forms per campaign.
Linda Stacy | TrustRadius Reviewer

Screenshots

Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

Lead Liaison LMA

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$499*

* Depends on package

Lead Liaison LMA Editions & Modules

Edition
Visitor Tracking$2501
Sales and Marketing Automation$5002
  1. Page Views per Month
  2. # of Licensed Contacts
Additional Pricing Details

Rating Summary

Likelihood to Recommend

ConvergeHub
8.0
Lead Liaison LMA
1.0

Likelihood to Renew

ConvergeHub
Lead Liaison LMA
9.1

Usability

ConvergeHub
Lead Liaison LMA
8.2

Support Rating

ConvergeHub
Lead Liaison LMA
9.1

Implementation Rating

ConvergeHub
Lead Liaison LMA
9.1

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