2 Ratings
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Score 8 out of 100
6 Ratings
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Score 6 out of 100

Likelihood to Recommend

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

Aurea Campaign Manager (formerly Lyris HQ)

I feel that this is a very good email marking system. You really can accomplish any task needed for your email marketing needs. I think that if a few key features were added, it would really take Lyris HQ over the top. We are very happy with this product and we tell our clients about it when they ask us.
Chris Kashow | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

ConvergeHub
8.3
Aurea Campaign Manager (formerly Lyris HQ)
Customer data management / contact management
ConvergeHub
9.0
Aurea Campaign Manager (formerly Lyris HQ)
Workflow management
ConvergeHub
9.0
Aurea Campaign Manager (formerly Lyris HQ)
Territory management
ConvergeHub
8.0
Aurea Campaign Manager (formerly Lyris HQ)
Opportunity management
ConvergeHub
9.0
Aurea Campaign Manager (formerly Lyris HQ)
Integration with email client (e.g., Outlook or Gmail)
ConvergeHub
7.0
Aurea Campaign Manager (formerly Lyris HQ)
Contract management
ConvergeHub
8.0
Aurea Campaign Manager (formerly Lyris HQ)
Quote & order management
ConvergeHub
9.0
Aurea Campaign Manager (formerly Lyris HQ)
Interaction tracking
ConvergeHub
8.0
Aurea Campaign Manager (formerly Lyris HQ)
Channel / partner relationship management
ConvergeHub
8.0
Aurea Campaign Manager (formerly Lyris HQ)

Customer Service & Support

ConvergeHub
7.0
Aurea Campaign Manager (formerly Lyris HQ)
Case management
ConvergeHub
7.0
Aurea Campaign Manager (formerly Lyris HQ)

Marketing Automation

ConvergeHub
9.0
Aurea Campaign Manager (formerly Lyris HQ)
Lead management
ConvergeHub
9.0
Aurea Campaign Manager (formerly Lyris HQ)
Email marketing
ConvergeHub
9.0
Aurea Campaign Manager (formerly Lyris HQ)

CRM Project Management

ConvergeHub
9.0
Aurea Campaign Manager (formerly Lyris HQ)
Task management
ConvergeHub
9.0
Aurea Campaign Manager (formerly Lyris HQ)
Billing and invoicing management
ConvergeHub
9.0
Aurea Campaign Manager (formerly Lyris HQ)
Reporting
ConvergeHub
9.0
Aurea Campaign Manager (formerly Lyris HQ)

CRM Reporting & Analytics

ConvergeHub
8.0
Aurea Campaign Manager (formerly Lyris HQ)
Pipeline visualization
ConvergeHub
8.0
Aurea Campaign Manager (formerly Lyris HQ)
Customizable reports
ConvergeHub
8.0
Aurea Campaign Manager (formerly Lyris HQ)

Customization

ConvergeHub
7.5
Aurea Campaign Manager (formerly Lyris HQ)
Custom fields
ConvergeHub
8.0
Aurea Campaign Manager (formerly Lyris HQ)
API for custom integration
ConvergeHub
7.0
Aurea Campaign Manager (formerly Lyris HQ)

Platform

ConvergeHub
9.0
Aurea Campaign Manager (formerly Lyris HQ)
Mobile access
ConvergeHub
9.0
Aurea Campaign Manager (formerly Lyris HQ)

Security

ConvergeHub
9.0
Aurea Campaign Manager (formerly Lyris HQ)
Role-based user permissions
ConvergeHub
9.0
Aurea Campaign Manager (formerly Lyris HQ)

Email & Online Marketing

ConvergeHub
Aurea Campaign Manager (formerly Lyris HQ)
5.0
WYSIWYG email editor
ConvergeHub
Aurea Campaign Manager (formerly Lyris HQ)
2.0
Dynamic content
ConvergeHub
Aurea Campaign Manager (formerly Lyris HQ)
5.0
Ability to test dynamic content
ConvergeHub
Aurea Campaign Manager (formerly Lyris HQ)
7.0
Landing pages
ConvergeHub
Aurea Campaign Manager (formerly Lyris HQ)
4.0
A/B testing
ConvergeHub
Aurea Campaign Manager (formerly Lyris HQ)
5.0
Mobile optimization
ConvergeHub
Aurea Campaign Manager (formerly Lyris HQ)
6.0
Email deliverability reporting
ConvergeHub
Aurea Campaign Manager (formerly Lyris HQ)
8.0
List management
ConvergeHub
Aurea Campaign Manager (formerly Lyris HQ)
4.0
Triggered drip sequences
ConvergeHub
Aurea Campaign Manager (formerly Lyris HQ)
4.0

Reporting & Analytics

ConvergeHub
Aurea Campaign Manager (formerly Lyris HQ)
6.0
Dashboards
ConvergeHub
Aurea Campaign Manager (formerly Lyris HQ)
4.0
Standard reports
ConvergeHub
Aurea Campaign Manager (formerly Lyris HQ)
6.0
Custom reports
ConvergeHub
Aurea Campaign Manager (formerly Lyris HQ)
8.0

Pros

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

Aurea Campaign Manager (formerly Lyris HQ)

  • I like the file import process - quick and efficient.
  • List segmentation is thorough.
  • Campaign monitoring is easily accessible and accurate.
Anonymous | TrustRadius Reviewer

Cons

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

Aurea Campaign Manager (formerly Lyris HQ)

  • PHP API
  • Segmentation
  • Creating messages via API calls
Clark Tomlinson | TrustRadius Reviewer

Likelihood to Renew

ConvergeHub

No score
No answers yet
No answers on this topic

Aurea Campaign Manager (formerly Lyris HQ)

Aurea Campaign Manager (formerly Lyris HQ) 8.0
Based on 3 answers
Lyris HQ is a simple tool, but it is highly effective and , for smaller organizations, it can save a lot of time and money.
Anonymous | TrustRadius Reviewer

Usability

ConvergeHub

No score
No answers yet
No answers on this topic

Aurea Campaign Manager (formerly Lyris HQ)

Aurea Campaign Manager (formerly Lyris HQ) 8.0
Based on 1 answer
Super easy to use.
Anonymous | TrustRadius Reviewer

Reliability and Availability

ConvergeHub

No score
No answers yet
No answers on this topic

Aurea Campaign Manager (formerly Lyris HQ)

Aurea Campaign Manager (formerly Lyris HQ) 9.0
Based on 1 answer
Anonymous | TrustRadius Reviewer

Performance

ConvergeHub

No score
No answers yet
No answers on this topic

Aurea Campaign Manager (formerly Lyris HQ)

Aurea Campaign Manager (formerly Lyris HQ) 6.0
Based on 1 answer
Running larger segments can take some time.
Anonymous | TrustRadius Reviewer

Support Rating

ConvergeHub

No score
No answers yet
No answers on this topic

Aurea Campaign Manager (formerly Lyris HQ)

Aurea Campaign Manager (formerly Lyris HQ) 8.0
Based on 1 answer
I found one really good tech support guru and stuck with him forever.
Anonymous | TrustRadius Reviewer

Implementation Rating

ConvergeHub

No score
No answers yet
No answers on this topic

Aurea Campaign Manager (formerly Lyris HQ)

Aurea Campaign Manager (formerly Lyris HQ) 6.0
Based on 1 answer
Implementation was one of the most painful parts for us as we had to find and create our own library to interface with Lyris's SOAP API interface which still to this day is one of the top libraries used in its language.
Clark Tomlinson | TrustRadius Reviewer

Alternatives Considered

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

Aurea Campaign Manager (formerly Lyris HQ)

They are much better
Anonymous | TrustRadius Reviewer

Return on Investment

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

Aurea Campaign Manager (formerly Lyris HQ)

  • More defined lists for third party blasts, which turns into more leads for the clients. Which is more money in our pocket.
  • Some segmentation pulls do take a long time, thus leading to multiple requests and a time suck for myself.
Chris Kashow | TrustRadius Reviewer

Screenshots

Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

Aurea Campaign Manager (formerly Lyris HQ)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Aurea Campaign Manager (formerly Lyris HQ) Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

ConvergeHub
8.0
Aurea Campaign Manager (formerly Lyris HQ)
8.0

Likelihood to Renew

ConvergeHub
Aurea Campaign Manager (formerly Lyris HQ)
8.0

Usability

ConvergeHub
Aurea Campaign Manager (formerly Lyris HQ)
8.0

Reliability and Availability

ConvergeHub
Aurea Campaign Manager (formerly Lyris HQ)
9.0

Performance

ConvergeHub
Aurea Campaign Manager (formerly Lyris HQ)
6.0

Support Rating

ConvergeHub
Aurea Campaign Manager (formerly Lyris HQ)
8.0

Online Training

ConvergeHub
Aurea Campaign Manager (formerly Lyris HQ)
5.0

Implementation Rating

ConvergeHub
Aurea Campaign Manager (formerly Lyris HQ)
6.0

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