What users are saying about
2 Ratings
9 Ratings
2 Ratings
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Score 8 out of 100
9 Ratings
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Score 7.2 out of 100

Likelihood to Recommend

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

Makesbridge

Makesbridge is great for email marketing and Salesforce integration. It is great for a startup or large company. Support is terrific. You can't go wrong with the service.
Michelle Rogers | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

ConvergeHub
8.3
Makesbridge
Customer data management / contact management
ConvergeHub
9.0
Makesbridge
Workflow management
ConvergeHub
9.0
Makesbridge
Territory management
ConvergeHub
8.0
Makesbridge
Opportunity management
ConvergeHub
9.0
Makesbridge
Integration with email client (e.g., Outlook or Gmail)
ConvergeHub
7.0
Makesbridge
Contract management
ConvergeHub
8.0
Makesbridge
Quote & order management
ConvergeHub
9.0
Makesbridge
Interaction tracking
ConvergeHub
8.0
Makesbridge
Channel / partner relationship management
ConvergeHub
8.0
Makesbridge

Customer Service & Support

ConvergeHub
7.0
Makesbridge
Case management
ConvergeHub
7.0
Makesbridge

Marketing Automation

ConvergeHub
9.0
Makesbridge
Lead management
ConvergeHub
9.0
Makesbridge
Email marketing
ConvergeHub
9.0
Makesbridge

CRM Project Management

ConvergeHub
9.0
Makesbridge
Task management
ConvergeHub
9.0
Makesbridge
Billing and invoicing management
ConvergeHub
9.0
Makesbridge
Reporting
ConvergeHub
9.0
Makesbridge

CRM Reporting & Analytics

ConvergeHub
8.0
Makesbridge
Pipeline visualization
ConvergeHub
8.0
Makesbridge
Customizable reports
ConvergeHub
8.0
Makesbridge

Customization

ConvergeHub
7.5
Makesbridge
Custom fields
ConvergeHub
8.0
Makesbridge
API for custom integration
ConvergeHub
7.0
Makesbridge

Platform

ConvergeHub
9.0
Makesbridge
Mobile access
ConvergeHub
9.0
Makesbridge

Security

ConvergeHub
9.0
Makesbridge
Role-based user permissions
ConvergeHub
9.0
Makesbridge

Email & Online Marketing

ConvergeHub
Makesbridge
7.7
WYSIWYG email editor
ConvergeHub
Makesbridge
6.9
Dynamic content
ConvergeHub
Makesbridge
8.0
Ability to test dynamic content
ConvergeHub
Makesbridge
8.0
Landing pages
ConvergeHub
Makesbridge
7.0
A/B testing
ConvergeHub
Makesbridge
8.4
Mobile optimization
ConvergeHub
Makesbridge
7.9
Email deliverability reporting
ConvergeHub
Makesbridge
8.2
List management
ConvergeHub
Makesbridge
7.2
Triggered drip sequences
ConvergeHub
Makesbridge
8.2

Lead Management

ConvergeHub
Makesbridge
8.1
Lead nurturing
ConvergeHub
Makesbridge
8.2
Lead scoring and grading
ConvergeHub
Makesbridge
7.6
Data quality management
ConvergeHub
Makesbridge
8.2
Automated sales alerts and tasks
ConvergeHub
Makesbridge
8.2

Campaign Management

ConvergeHub
Makesbridge
8.1
Calendaring
ConvergeHub
Makesbridge
7.7
Event/webinar marketing
ConvergeHub
Makesbridge
8.4

Social Media Marketing

ConvergeHub
Makesbridge
8.8
Social sharing and campaigns
ConvergeHub
Makesbridge
8.5
Social profile integration
ConvergeHub
Makesbridge
9.1

Reporting & Analytics

ConvergeHub
Makesbridge
8.0
Dashboards
ConvergeHub
Makesbridge
7.6
Standard reports
ConvergeHub
Makesbridge
8.4
Custom reports
ConvergeHub
Makesbridge
8.1

Platform & Infrastructure

ConvergeHub
Makesbridge
7.6
API
ConvergeHub
Makesbridge
7.1
Role-based workflow & approvals
ConvergeHub
Makesbridge
8.1
Customizability
ConvergeHub
Makesbridge
7.2
Integration with Salesforce.com
ConvergeHub
Makesbridge
8.2

Pros

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

Makesbridge

  • Makesbridge had the highest reviews in customer service on the Salesforce app exchange. This was the major reason that I chose them. Some of the implementation was over my head, but this was not a problem since they were always available to help with any issues that came up.
  • The team has even taken suggestions and implemented them quickly when I voiced a need for a particular Salesforce integration. Makesbridge has been a fantastic addition to my company.
Bryan Barnes | TrustRadius Reviewer

Cons

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

Makesbridge

  • I would like for users to be able to see campaigns and templates created by other non-admin users. I'd like the option as the sysadmin to select which parts of the application should be open to all users, and which I'd like to gate. (Permissions, if you will).
  • Configuration of training materials. The content is great, I just have had difficulty locating the specific article that would be most relevant to the situation. I'd love step-by-step guides for campaign creation, etc.
Julie Bylow | TrustRadius Reviewer

Likelihood to Renew

ConvergeHub

No score
No answers yet
No answers on this topic

Makesbridge

Makesbridge 9.1
Based on 2 answers
Great product, exceptional support. I'm going to be honest and say that I was apprehensive that the Makesbridge team was actually as wonderful as the app exchange reviews claim...How often does that actually happen?! But now, I can honestly say that the glowing reviews are spot-on, and my only concern is that they do not do justice in describing the product, support and service Makesbridge provides.
Julie Bylow | TrustRadius Reviewer

Usability

ConvergeHub

No score
No answers yet
No answers on this topic

Makesbridge

Makesbridge 8.8
Based on 2 answers
I'm not an IT guru. The layout and workflows make sense, and I appreciate not having to involve a developer for every change I'd like to make.
Julie Bylow | TrustRadius Reviewer

Reliability and Availability

ConvergeHub

No score
No answers yet
No answers on this topic

Makesbridge

Makesbridge 9.1
Based on 2 answers
Their tech support staff is the BEST I have worked with!
Anonymous | TrustRadius Reviewer

Performance

ConvergeHub

No score
No answers yet
No answers on this topic

Makesbridge

Makesbridge 9.1
Based on 1 answer
Best tech support in the software industry.
Anonymous | TrustRadius Reviewer

Support Rating

ConvergeHub

No score
No answers yet
No answers on this topic

Makesbridge

Makesbridge 8.2
Based on 2 answers
While their phone/chat support is outstanding, I wish there was more documentation and how-to information available online. There are many features that I have not used because I don't understand how to use them as well as I should
Anonymous | TrustRadius Reviewer

Alternatives Considered

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

Makesbridge

Makesbridge was easier to use and has a much better help desk. We were originally impressed with sales and then the technical side. At one point we handled e-mails with an internal program, what a headache, especially the list management.
Warren Wear | TrustRadius Reviewer

Return on Investment

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

Makesbridge

  • Good customer service and allows us to use our leads without much restriction.
  • Price still considered quite high for a very small business like us.
Cymon Tan | TrustRadius Reviewer

Screenshots

Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

Makesbridge

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Makesbridge Editions & Modules

Edition
Pay As You Go1
Mini$292
SMB$752
MKS PRO$1503
Enterprise$5004
Engage$1,5005
  1. Custom Pricing
  2. per month (1 account)
  3. per month (5 accounts)
  4. per month (10 accounts)
  5. per month (25 accounts)
Additional Pricing Details
Makesbridge offers a range of pricing plans and packages to comfortably accommodate any combinate of needs and budget. Pay As You Go plans are just that - companies only pay for what they use in a given month. Alternative packages - PRO, Enterprise and Engage - are for companies with consistent use patterns and willingness to pay a minimum monthly fee. In all cases there is no long term obligation; 30 days notice is all that's required to cancel a PRO, Enterprise or Engage.

Rating Summary

Likelihood to Recommend

ConvergeHub
8.0
Makesbridge
8.2

Likelihood to Renew

ConvergeHub
Makesbridge
9.1

Usability

ConvergeHub
Makesbridge
8.8

Reliability and Availability

ConvergeHub
Makesbridge
9.1

Performance

ConvergeHub
Makesbridge
9.1

Support Rating

ConvergeHub
Makesbridge
8.2

Online Training

ConvergeHub
Makesbridge
5.5

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