What users are saying about
2 Ratings
9 Ratings
2 Ratings
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Score 8 out of 100
9 Ratings
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Score 7.2 out of 100

Feature Set Ratings

    Sales Force Automation

    8.3

    ConvergeHub

    83%

    Makesbridge

    Feature Set Not Supported
    N/A
    ConvergeHub ranks higher in 9/9 features

    Customer data management / contact management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Workflow management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Territory management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Opportunity management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Contract management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Quote & order management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Interaction tracking

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Channel / partner relationship management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Customer Service & Support

    7.0

    ConvergeHub

    70%

    Makesbridge

    Feature Set Not Supported
    N/A
    ConvergeHub ranks higher in 1/1 features

    Case management

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Marketing Automation

    9.0

    ConvergeHub

    90%

    Makesbridge

    Feature Set Not Supported
    N/A
    ConvergeHub ranks higher in 2/2 features

    Lead management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Email marketing

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    CRM Project Management

    9.0

    ConvergeHub

    90%

    Makesbridge

    Feature Set Not Supported
    N/A
    ConvergeHub ranks higher in 3/3 features

    Task management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Billing and invoicing management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Reporting

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    CRM Reporting & Analytics

    8.0

    ConvergeHub

    80%

    Makesbridge

    Feature Set Not Supported
    N/A
    ConvergeHub ranks higher in 2/2 features

    Pipeline visualization

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Customizable reports

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Customization

    7.5

    ConvergeHub

    75%

    Makesbridge

    Feature Set Not Supported
    N/A
    ConvergeHub ranks higher in 2/2 features

    Custom fields

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    API for custom integration

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Platform

    9.0

    ConvergeHub

    90%

    Makesbridge

    Feature Set Not Supported
    N/A
    ConvergeHub ranks higher in 1/1 features

    Mobile access

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Security

    9.0

    ConvergeHub

    90%

    Makesbridge

    Feature Set Not Supported
    N/A
    ConvergeHub ranks higher in 1/1 features

    Role-based user permissions

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Email & Online Marketing

    ConvergeHub

    Feature Set Not Supported
    N/A
    7.7

    Makesbridge

    77%
    Makesbridge ranks higher in 9/9 features

    WYSIWYG email editor

    N/A
    0 Ratings
    6.9
    69%
    7 Ratings

    Dynamic content

    N/A
    0 Ratings
    8.0
    80%
    5 Ratings

    Ability to test dynamic content

    N/A
    0 Ratings
    8.0
    80%
    6 Ratings

    Landing pages

    N/A
    0 Ratings
    7.0
    70%
    4 Ratings

    A/B testing

    N/A
    0 Ratings
    8.4
    84%
    5 Ratings

    Mobile optimization

    N/A
    0 Ratings
    7.9
    79%
    6 Ratings

    Email deliverability reporting

    N/A
    0 Ratings
    8.2
    82%
    14 Ratings

    List management

    N/A
    0 Ratings
    7.2
    72%
    7 Ratings

    Triggered drip sequences

    N/A
    0 Ratings
    8.2
    82%
    6 Ratings

    Lead Management

    ConvergeHub

    Feature Set Not Supported
    N/A
    8.1

    Makesbridge

    81%
    Makesbridge ranks higher in 4/4 features

    Lead nurturing

    N/A
    0 Ratings
    8.2
    82%
    6 Ratings

    Lead scoring and grading

    N/A
    0 Ratings
    7.6
    76%
    6 Ratings

    Data quality management

    N/A
    0 Ratings
    8.2
    82%
    6 Ratings

    Automated sales alerts and tasks

    N/A
    0 Ratings
    8.2
    82%
    6 Ratings

    Campaign Management

    ConvergeHub

    Feature Set Not Supported
    N/A
    8.1

    Makesbridge

    81%
    Makesbridge ranks higher in 2/2 features

    Calendaring

    N/A
    0 Ratings
    7.7
    77%
    6 Ratings

    Event/webinar marketing

    N/A
    0 Ratings
    8.4
    84%
    4 Ratings

    Social Media Marketing

    ConvergeHub

    Feature Set Not Supported
    N/A
    8.8

    Makesbridge

    88%
    Makesbridge ranks higher in 2/2 features

    Social sharing and campaigns

    N/A
    0 Ratings
    8.5
    85%
    4 Ratings

    Social profile integration

    N/A
    0 Ratings
    9.1
    91%
    3 Ratings

    Reporting & Analytics

    ConvergeHub

    Feature Set Not Supported
    N/A
    8.0

    Makesbridge

    80%
    Makesbridge ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    7.6
    76%
    7 Ratings

    Standard reports

    N/A
    0 Ratings
    8.4
    84%
    7 Ratings

    Custom reports

    N/A
    0 Ratings
    8.1
    81%
    7 Ratings

    Platform & Infrastructure

    ConvergeHub

    Feature Set Not Supported
    N/A
    7.6

    Makesbridge

    76%
    Makesbridge ranks higher in 4/4 features

    API

    N/A
    0 Ratings
    7.1
    71%
    4 Ratings

    Role-based workflow & approvals

    N/A
    0 Ratings
    8.1
    81%
    5 Ratings

    Customizability

    N/A
    0 Ratings
    7.2
    72%
    6 Ratings

    Integration with Salesforce.com

    N/A
    0 Ratings
    8.2
    82%
    6 Ratings

    Attribute Ratings

    • Makesbridge is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.0

    ConvergeHub

    80%
    1 Rating
    8.2

    Makesbridge

    82%
    7 Ratings

    Likelihood to Renew

    ConvergeHub

    N/A
    0 Ratings
    9.1

    Makesbridge

    91%
    2 Ratings

    Usability

    ConvergeHub

    N/A
    0 Ratings
    8.8

    Makesbridge

    88%
    2 Ratings

    Availability

    ConvergeHub

    N/A
    0 Ratings
    9.1

    Makesbridge

    91%
    4 Ratings

    Performance

    ConvergeHub

    N/A
    0 Ratings
    9.1

    Makesbridge

    91%
    2 Ratings

    Support Rating

    ConvergeHub

    N/A
    0 Ratings
    8.2

    Makesbridge

    82%
    4 Ratings

    Online Training

    ConvergeHub

    N/A
    0 Ratings
    5.5

    Makesbridge

    55%
    1 Rating

    Likelihood to Recommend

    ConvergeHub

    It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
    Prashant Choudhary | TrustRadius Reviewer

    Makesbridge

    Makesbridge is great for email marketing and Salesforce integration. It is great for a startup or large company. Support is terrific. You can't go wrong with the service.
    Michelle Rogers | TrustRadius Reviewer

    Pros

    ConvergeHub

    • The dashboards are really good and feature laden.
    • The UI is really intuitive as well as user friendly.
    • Automation of simple tasks as well as the marketing process is really easy.
    • Above all the pricing takes the cake here.
    Prashant Choudhary | TrustRadius Reviewer

    Makesbridge

    • Makesbridge had the highest reviews in customer service on the Salesforce app exchange. This was the major reason that I chose them. Some of the implementation was over my head, but this was not a problem since they were always available to help with any issues that came up.
    • The team has even taken suggestions and implemented them quickly when I voiced a need for a particular Salesforce integration. Makesbridge has been a fantastic addition to my company.
    Bryan Barnes | TrustRadius Reviewer

    Cons

    ConvergeHub

    • Customer support isn't that great, takes a lot of time to respond.
    • Notifications are not on time, i.e. they are delayed and not real time.
    • Lack of integration with other applications.
    Prashant Choudhary | TrustRadius Reviewer

    Makesbridge

    • I would like for users to be able to see campaigns and templates created by other non-admin users. I'd like the option as the sysadmin to select which parts of the application should be open to all users, and which I'd like to gate. (Permissions, if you will).
    • Configuration of training materials. The content is great, I just have had difficulty locating the specific article that would be most relevant to the situation. I'd love step-by-step guides for campaign creation, etc.
    Julie Bylow | TrustRadius Reviewer

    Pricing Details

    ConvergeHub

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $9 per user - per month

    ConvergeHub Editions & Modules

    Edition
    Lite$91
    Professional$291
    Premium$591
    1. per user - per month
    Additional Pricing Details

    Makesbridge

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $30 per month

    Makesbridge Editions & Modules

    Edition
    Pay As You Go1
    Mini$292
    SMB$752
    MKS PRO$1503
    Enterprise$5004
    Engage$1,5005
    1. Custom Pricing
    2. per month (1 account)
    3. per month (5 accounts)
    4. per month (10 accounts)
    5. per month (25 accounts)
    Additional Pricing Details
    Makesbridge offers a range of pricing plans and packages to comfortably accommodate any combinate of needs and budget. Pay As You Go plans are just that - companies only pay for what they use in a given month. Alternative packages - PRO, Enterprise and Engage - are for companies with consistent use patterns and willingness to pay a minimum monthly fee. In all cases there is no long term obligation; 30 days notice is all that's required to cancel a PRO, Enterprise or Engage.

    Likelihood to Renew

    ConvergeHub

    No score
    No answers yet
    No answers on this topic

    Makesbridge

    Makesbridge 9.1
    Based on 2 answers
    Great product, exceptional support. I'm going to be honest and say that I was apprehensive that the Makesbridge team was actually as wonderful as the app exchange reviews claim...How often does that actually happen?! But now, I can honestly say that the glowing reviews are spot-on, and my only concern is that they do not do justice in describing the product, support and service Makesbridge provides.
    Julie Bylow | TrustRadius Reviewer

    Usability

    ConvergeHub

    No score
    No answers yet
    No answers on this topic

    Makesbridge

    Makesbridge 8.8
    Based on 2 answers
    I'm not an IT guru. The layout and workflows make sense, and I appreciate not having to involve a developer for every change I'd like to make.
    Julie Bylow | TrustRadius Reviewer

    Reliability and Availability

    ConvergeHub

    No score
    No answers yet
    No answers on this topic

    Makesbridge

    Makesbridge 9.1
    Based on 4 answers
    Their tech support staff is the BEST I have worked with!
    Anonymous | TrustRadius Reviewer

    Performance

    ConvergeHub

    No score
    No answers yet
    No answers on this topic

    Makesbridge

    Makesbridge 9.1
    Based on 2 answers
    Best tech support in the software industry.
    Anonymous | TrustRadius Reviewer

    Support Rating

    ConvergeHub

    No score
    No answers yet
    No answers on this topic

    Makesbridge

    Makesbridge 8.2
    Based on 4 answers
    While their phone/chat support is outstanding, I wish there was more documentation and how-to information available online. There are many features that I have not used because I don't understand how to use them as well as I should
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    ConvergeHub

    ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
    Prashant Choudhary | TrustRadius Reviewer

    Makesbridge

    Makesbridge was easier to use and has a much better help desk. We were originally impressed with sales and then the technical side. At one point we handled e-mails with an internal program, what a headache, especially the list management.
    Warren Wear | TrustRadius Reviewer

    Return on Investment

    ConvergeHub

    • It helps increase the overall productivity by automating daily routine tasks.
    • Sales & marketing process becomes easier and more productive.
    • Workflow management is easier.
    • Overall productivity increases many-fold.
    Prashant Choudhary | TrustRadius Reviewer

    Makesbridge

    • Good customer service and allows us to use our leads without much restriction.
    • Price still considered quite high for a very small business like us.
    Cymon Tan | TrustRadius Reviewer

    Screenshots

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