What users are saying about
2 Ratings
13 Ratings
2 Ratings
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Score 8 out of 100
13 Ratings
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Score 4 out of 100

Feature Set Ratings

  • ConvergeHub ranks higher in 8 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization, Platform, Security

Sales Force Automation

8.3

ConvergeHub

83%
2.4

Maximizer CRM

24%
ConvergeHub ranks higher in 9/9 features

Customer data management / contact management

9.0
90%
1 Rating
2.0
20%
5 Ratings

Workflow management

9.0
90%
1 Rating
1.5
15%
4 Ratings

Territory management

8.0
80%
1 Rating
1.5
15%
4 Ratings

Opportunity management

9.0
90%
1 Rating
2.0
20%
5 Ratings

Integration with email client (e.g., Outlook or Gmail)

7.0
70%
1 Rating
1.5
15%
4 Ratings

Contract management

8.0
80%
1 Rating
3.8
38%
4 Ratings

Quote & order management

9.0
90%
1 Rating
1.7
17%
3 Ratings

Interaction tracking

8.0
80%
1 Rating
4.4
44%
5 Ratings

Channel / partner relationship management

8.0
80%
1 Rating
2.9
29%
5 Ratings

Customer Service & Support

7.0

ConvergeHub

70%
1.8

Maximizer CRM

18%
Maximizer CRM ranks higher in 2/3 features

Case management

7.0
70%
1 Rating
1.8
18%
4 Ratings

Call center management

N/A
0 Ratings
1.8
18%
3 Ratings

Help desk management

N/A
0 Ratings
1.9
19%
3 Ratings

Marketing Automation

9.0

ConvergeHub

90%
1.8

Maximizer CRM

18%
ConvergeHub ranks higher in 2/2 features

Lead management

9.0
90%
1 Rating
2.0
20%
5 Ratings

Email marketing

9.0
90%
1 Rating
1.5
15%
5 Ratings

CRM Project Management

9.0

ConvergeHub

90%
1.9

Maximizer CRM

19%
ConvergeHub ranks higher in 3/3 features

Task management

9.0
90%
1 Rating
2.0
20%
5 Ratings

Billing and invoicing management

9.0
90%
1 Rating
1.6
16%
3 Ratings

Reporting

9.0
90%
1 Rating
2.0
20%
4 Ratings

CRM Reporting & Analytics

8.0

ConvergeHub

80%
2.0

Maximizer CRM

20%
ConvergeHub ranks higher in 2/3 features

Pipeline visualization

8.0
80%
1 Rating
1.8
18%
5 Ratings

Customizable reports

8.0
80%
1 Rating
2.0
20%
5 Ratings

Forecasting

N/A
0 Ratings
2.0
20%
5 Ratings

Customization

7.5

ConvergeHub

75%
1.4

Maximizer CRM

14%
ConvergeHub ranks higher in 2/4 features

Custom fields

8.0
80%
1 Rating
1.5
15%
5 Ratings

API for custom integration

7.0
70%
1 Rating
1.6
16%
5 Ratings

Custom objects

N/A
0 Ratings
1.1
11%
4 Ratings

Scripting environment

N/A
0 Ratings
1.5
15%
5 Ratings

Platform

9.0

ConvergeHub

90%
2.0

Maximizer CRM

20%
ConvergeHub ranks higher in 1/1 features

Mobile access

9.0
90%
1 Rating
2.0
20%
5 Ratings

Security

9.0

ConvergeHub

90%
2.0

Maximizer CRM

20%
ConvergeHub ranks higher in 1/2 features

Role-based user permissions

9.0
90%
1 Rating
2.0
20%
4 Ratings

Single sign-on capability

N/A
0 Ratings
2.0
20%
3 Ratings

Social CRM

ConvergeHub

Feature Set Not Supported
N/A
1.5

Maximizer CRM

15%
Maximizer CRM ranks higher in 2/2 features

Social data

N/A
0 Ratings
1.5
15%
3 Ratings

Social engagement

N/A
0 Ratings
1.5
15%
3 Ratings

Integrations with 3rd-party Software

ConvergeHub

Feature Set Not Supported
N/A
1.4

Maximizer CRM

14%
Maximizer CRM ranks higher in 2/2 features

Marketing automation

N/A
0 Ratings
1.4
14%
5 Ratings

Compensation management

N/A
0 Ratings
1.4
14%
4 Ratings

Attribute Ratings

  • ConvergeHub is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

ConvergeHub

80%
1 Rating
1.9

Maximizer CRM

19%
5 Ratings

Likelihood to Renew

ConvergeHub

N/A
0 Ratings
10.0

Maximizer CRM

100%
1 Rating

Usability

ConvergeHub

N/A
0 Ratings
1.0

Maximizer CRM

10%
1 Rating

Support Rating

ConvergeHub

N/A
0 Ratings
1.0

Maximizer CRM

10%
3 Ratings

Likelihood to Recommend

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

Maximizer CRM

It was not a good experience. Nothing was as advertised, from the user experience to the security of purchase. The address book was not able to be converted from the Leads module and the maps feature wasn’t able to connect from Leads. The mobile version has a lot of bugs and isn’t very functional. They have a tutorial, yet [I think they] aren’t proactive in distributing it to new users. Their focus is on sales. And it’s not a very salable product in my opinion. The worst aspect of this company is that they aren’t risk free. If you purchase a year software and decide after a few weeks it simply isn’t for your company, there are no refunds. I had to initiate a chargeback with my bank after being told that “unfortunately, due to the terms and conditions...” No customer wants to hear that. [I feel] they tried to bully me into keeping their software. There are far too many options in 2021 for CRM to be forced into one, especially one so difficult to use. When I asked about a feature that I needed, I was told, “Perhaps later this year...” Not what I need if I’m paying good money for a software. Their sales VP wouldn’t call me when I requested a call after being denied a refund. When I went through their main website again after my experience with Maximizer, I [felt] that everything they advertise is not in line with the product they put out. They say that there’s a free trial available. Not the truth [in my experience].This maybe would have been a good CRM in say, 1999. [I think] it’s antiquated and didn’t serve the needs of my business. I used well-known CRM previously and didn’t find Maximizer to be better than the free version of that one. There was a disconnect in usage that wasn’t able to be overcome by myself or my employees in several weeks of trials.
Javier Ortiz | TrustRadius Reviewer

Pros

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

Maximizer CRM

  • Shared Calendar
  • Customer Service cases
  • Common database of customer information
Len Masek | TrustRadius Reviewer

Cons

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

Maximizer CRM

  • Handling large data. Maximizer needs to improve on this.
  • Add additional user-friendly shortcuts for the most frequently used functions in the web version.
  • There is no mark for deletion option. They need to provide a way to delete without physically deleting records.
AROOP VACHALI | TrustRadius Reviewer

Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

$9 per user - per month

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

Maximizer CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$29

Starting Price

$29 Per User / Month

Maximizer CRM Editions & Modules

On-premise Edition
Business Plus$491
Insights$891
  1. Per User / Month
SaaS Edition
Small Office$291
Business Plus$491
Insights$891
  1. Per User / Month
Additional Pricing Details
All pricing in USD. Monthly no contract subscription option available.

Likelihood to Renew

ConvergeHub

No score
No answers yet
No answers on this topic

Maximizer CRM

Maximizer CRM 10.0
Based on 1 answer
We are heavily entrenched in Maximizer and trying to pull our data out and into another CRM, with the same amount of customization and workflow would take a lot of effort.
Shayne Froelich | TrustRadius Reviewer

Usability

ConvergeHub

No score
No answers yet
No answers on this topic

Maximizer CRM

Maximizer CRM 1.0
Based on 1 answer
The CRM didn’t have the capability I expected
Javier Ortiz | TrustRadius Reviewer

Support Rating

ConvergeHub

No score
No answers yet
No answers on this topic

Maximizer CRM

Maximizer CRM 1.0
Based on 3 answers
The support staff are very knowledgeable and competent. Never really had an issue with them not knowing what they are doing.
Shayne Froelich | TrustRadius Reviewer

Alternatives Considered

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

Maximizer CRM

We chose to go with Microsoft Dynamics CRM over Maximizer because of the customization and marketing options that were associated with Dynamics. The ease of use with Maximizer, however, was far better than that of Microsoft Dynamics.
Thomas Laut | TrustRadius Reviewer

Return on Investment

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

Maximizer CRM

  • It allows us to maximize our service billing
  • It is easy to generate service quotes
  • It is easy to follow up on leads.
Len Masek | TrustRadius Reviewer

Screenshots

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