What users are saying about
2 Ratings
11 Ratings
2 Ratings
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Score 8 out of 100
11 Ratings
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Score 7.3 out of 100

Likelihood to Recommend

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

Maximizer CRM

Maximizer CRM is a great tool for customer relationship management. I would like to see more integration with other CRM programs to allow existing data to be easily imported. I would like to see an expanded calendar with better visibility to different users. For the price, it is a very powerful tool that we use daily.
Len Masek | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

ConvergeHub
8.3
Maximizer CRM
7.7
Customer data management / contact management
ConvergeHub
9.0
Maximizer CRM
9.7
Workflow management
ConvergeHub
9.0
Maximizer CRM
5.0
Territory management
ConvergeHub
8.0
Maximizer CRM
6.1
Opportunity management
ConvergeHub
9.0
Maximizer CRM
9.5
Integration with email client (e.g., Outlook or Gmail)
ConvergeHub
7.0
Maximizer CRM
5.8
Contract management
ConvergeHub
8.0
Maximizer CRM
9.5
Quote & order management
ConvergeHub
9.0
Maximizer CRM
7.0
Interaction tracking
ConvergeHub
8.0
Maximizer CRM
7.5
Channel / partner relationship management
ConvergeHub
8.0
Maximizer CRM
8.9

Customer Service & Support

ConvergeHub
7.0
Maximizer CRM
8.3
Case management
ConvergeHub
7.0
Maximizer CRM
8.0
Call center management
ConvergeHub
Maximizer CRM
8.0
Help desk management
ConvergeHub
Maximizer CRM
9.0

Marketing Automation

ConvergeHub
9.0
Maximizer CRM
7.4
Lead management
ConvergeHub
9.0
Maximizer CRM
9.2
Email marketing
ConvergeHub
9.0
Maximizer CRM
5.5

CRM Project Management

ConvergeHub
9.0
Maximizer CRM
8.1
Task management
ConvergeHub
9.0
Maximizer CRM
9.2
Billing and invoicing management
ConvergeHub
9.0
Maximizer CRM
6.0
Reporting
ConvergeHub
9.0
Maximizer CRM
8.9

CRM Reporting & Analytics

ConvergeHub
8.0
Maximizer CRM
8.7
Pipeline visualization
ConvergeHub
8.0
Maximizer CRM
7.7
Customizable reports
ConvergeHub
8.0
Maximizer CRM
9.2
Forecasting
ConvergeHub
Maximizer CRM
9.2

Customization

ConvergeHub
7.5
Maximizer CRM
5.0
Custom fields
ConvergeHub
8.0
Maximizer CRM
6.3
API for custom integration
ConvergeHub
7.0
Maximizer CRM
6.5
Custom objects
ConvergeHub
Maximizer CRM
2.0
Scripting environment
ConvergeHub
Maximizer CRM
5.0

Platform

ConvergeHub
9.0
Maximizer CRM
9.5
Mobile access
ConvergeHub
9.0
Maximizer CRM
9.5

Security

ConvergeHub
9.0
Maximizer CRM
10.0
Role-based user permissions
ConvergeHub
9.0
Maximizer CRM
10.0
Single sign-on capability
ConvergeHub
Maximizer CRM
10.0

Social CRM

ConvergeHub
Maximizer CRM
5.0
Social data
ConvergeHub
Maximizer CRM
5.0
Social engagement
ConvergeHub
Maximizer CRM
5.0

Integrations with 3rd-party Software

ConvergeHub
Maximizer CRM
4.8
Marketing automation
ConvergeHub
Maximizer CRM
4.8
Compensation management
ConvergeHub
Maximizer CRM
4.8

Pros

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

Maximizer CRM

  • User-friendly, straightforward menus, and not many hidden attributes that you need to dig deep into.
  • Simple, not at all complicated.
  • Ideal for small to medium size business.
AROOP VACHALI | TrustRadius Reviewer

Cons

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

Maximizer CRM

  • It is difficult to look directly in the database for information. This is mainly do to the flexible/customizable nature of the program. Because of this, tables and columns in the database are very generic and low level information can be difficult to find.
  • The ability to remotely sync in with the server and update the data can be very slow, depending on the amount of new data that needs to be pushed from the remote location.
Shayne Froelich | TrustRadius Reviewer

Likelihood to Renew

ConvergeHub

No score
No answers yet
No answers on this topic

Maximizer CRM

Maximizer CRM 10.0
Based on 1 answer
We are heavily entrenched in Maximizer and trying to pull our data out and into another CRM, with the same amount of customization and workflow would take a lot of effort.
Shayne Froelich | TrustRadius Reviewer

Support Rating

ConvergeHub

No score
No answers yet
No answers on this topic

Maximizer CRM

Maximizer CRM 8.0
Based on 2 answers
The support staff are very knowledgeable and competent. Never really had an issue with them not knowing what they are doing.
Shayne Froelich | TrustRadius Reviewer

Alternatives Considered

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

Maximizer CRM

We chose to go with Microsoft Dynamics CRM over Maximizer because of the customization and marketing options that were associated with Dynamics. The ease of use with Maximizer, however, was far better than that of Microsoft Dynamics.
Thomas Laut | TrustRadius Reviewer

Return on Investment

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

Maximizer CRM

  • It allows us to maximize our service billing
  • It is easy to generate service quotes
  • It is easy to follow up on leads.
Len Masek | TrustRadius Reviewer

Screenshots

Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

Maximizer CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$29*

* per user/Month

Maximizer CRM Editions & Modules

On-premise Edition
Business Plus$491
Insights$891
  1. Per User / Month
SaaS Edition
Small Office$291
Business Plus$491
Insights$891
  1. Per User / Month
Additional Pricing Details
All pricing in USD. Monthly no contract subscription option available.

Rating Summary

Likelihood to Recommend

ConvergeHub
8.0
Maximizer CRM
8.0

Likelihood to Renew

ConvergeHub
Maximizer CRM
10.0

Support Rating

ConvergeHub
Maximizer CRM
8.0

Add comparison