What users are saying about
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 2 reviews and ratings
115 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 115 reviews and ratings
Feature Set Ratings
- ConvergeHub ranks higher in 2 feature sets: Marketing Automation, CRM Project Management
- Oracle CRM On Demand ranks higher in 6 feature sets: Sales Force Automation, Customer Service & Support, CRM Reporting & Analytics, Customization, Platform, Security
Sales Force Automation
8.3
ConvergeHub
83%
8.8
Oracle CRM On Demand
88%
Oracle CRM On Demand ranks higher in 6/9 features
Oracle CRM On Demand ranks higher in 6/9 features
Customer data management / contact management
9.0
90%
1 Rating
9.4
94%
10 Ratings
Workflow management
9.0
90%
1 Rating
8.9
89%
9 Ratings
Territory management
8.0
80%
1 Rating
9.4
94%
9 Ratings
Opportunity management
9.0
90%
1 Rating
9.3
93%
10 Ratings
Integration with email client (e.g., Outlook or Gmail)
7.0
70%
1 Rating
9.0
90%
7 Ratings
Contract management
8.0
80%
1 Rating
7.7
77%
9 Ratings
Quote & order management
9.0
90%
1 Rating
8.5
85%
9 Ratings
Interaction tracking
8.0
80%
1 Rating
8.3
83%
9 Ratings
Channel / partner relationship management
8.0
80%
1 Rating
8.3
83%
8 Ratings
Customer Service & Support
7.0
ConvergeHub
70%
8.5
Oracle CRM On Demand
85%
Oracle CRM On Demand ranks higher in 3/3 features
Oracle CRM On Demand ranks higher in 3/3 features
Case management
7.0
70%
1 Rating
8.5
85%
9 Ratings
Call center management
N/A
0 Ratings
8.7
87%
9 Ratings
Help desk management
N/A
0 Ratings
8.1
81%
9 Ratings
Marketing Automation
9.0
ConvergeHub
90%
8.8
Oracle CRM On Demand
88%
ConvergeHub ranks higher in 2/2 features
ConvergeHub ranks higher in 2/2 features
Lead management
9.0
90%
1 Rating
8.9
89%
9 Ratings
Email marketing
9.0
90%
1 Rating
8.8
88%
8 Ratings
CRM Project Management
9.0
ConvergeHub
90%
8.7
Oracle CRM On Demand
87%
ConvergeHub ranks higher in 2/3 features
ConvergeHub ranks higher in 2/3 features
Task management
9.0
90%
1 Rating
8.3
83%
8 Ratings
Billing and invoicing management
9.0
90%
1 Rating
9.7
97%
8 Ratings
Reporting
9.0
90%
1 Rating
8.3
83%
8 Ratings
CRM Reporting & Analytics
8.0
ConvergeHub
80%
8.4
Oracle CRM On Demand
84%
Oracle CRM On Demand ranks higher in 3/3 features
Oracle CRM On Demand ranks higher in 3/3 features
Pipeline visualization
8.0
80%
1 Rating
8.6
86%
9 Ratings
Customizable reports
8.0
80%
1 Rating
8.0
80%
9 Ratings
Forecasting
N/A
0 Ratings
8.7
87%
9 Ratings
Customization
7.5
ConvergeHub
75%
8.4
Oracle CRM On Demand
84%
Oracle CRM On Demand ranks higher in 4/4 features
Oracle CRM On Demand ranks higher in 4/4 features
Custom fields
8.0
80%
1 Rating
8.9
89%
10 Ratings
API for custom integration
7.0
70%
1 Rating
8.7
87%
9 Ratings
Custom objects
N/A
0 Ratings
8.1
81%
10 Ratings
Scripting environment
N/A
0 Ratings
8.0
80%
8 Ratings
Platform
9.0
ConvergeHub
90%
9.3
Oracle CRM On Demand
93%
Oracle CRM On Demand ranks higher in 1/1 features
Oracle CRM On Demand ranks higher in 1/1 features
Mobile access
9.0
90%
1 Rating
9.3
93%
7 Ratings
Security
9.0
ConvergeHub
90%
9.4
Oracle CRM On Demand
94%
Oracle CRM On Demand ranks higher in 2/2 features
Oracle CRM On Demand ranks higher in 2/2 features
Role-based user permissions
9.0
90%
1 Rating
9.9
99%
10 Ratings
Single sign-on capability
N/A
0 Ratings
9.0
90%
8 Ratings
Social CRM
ConvergeHub
Feature Set Not Supported
N/A
9.9
Oracle CRM On Demand
99%
Oracle CRM On Demand ranks higher in 2/2 features
Oracle CRM On Demand ranks higher in 2/2 features
Social data
N/A
0 Ratings
9.8
98%
6 Ratings
Social engagement
N/A
0 Ratings
9.9
99%
6 Ratings
Integrations with 3rd-party Software
ConvergeHub
Feature Set Not Supported
N/A
8.6
Oracle CRM On Demand
86%
Oracle CRM On Demand ranks higher in 2/2 features
Oracle CRM On Demand ranks higher in 2/2 features
Marketing automation
N/A
0 Ratings
8.5
85%
9 Ratings
Compensation management
N/A
0 Ratings
8.8
88%
8 Ratings
Attribute Ratings
- Oracle CRM On Demand is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.0
ConvergeHub
80%
1 Rating
8.2
Oracle CRM On Demand
82%
11 Ratings
Usability
ConvergeHub
N/A
0 Ratings
9.0
Oracle CRM On Demand
90%
1 Rating
Implementation Rating
ConvergeHub
N/A
0 Ratings
10.0
Oracle CRM On Demand
100%
2 Ratings
Likelihood to Recommend
ConvergeHub
It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Oracle CRM On Demand
I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
News Reporter
Kenya newsEntertainment, 201-500 employees
Pros
ConvergeHub
- The dashboards are really good and feature laden.
- The UI is really intuitive as well as user friendly.
- Automation of simple tasks as well as the marketing process is really easy.
- Above all the pricing takes the cake here.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Oracle CRM On Demand
- Application customization is a key strength. We can create custom home page experiences for each type of user, customize object layouts to change dynamically depending on object type, and create an embedded sales process unique to our organization that helps facilitate the user through the process by specifying required fields dependent on what stage of the process they are in. The ability to customize goes directly to the success of user adoption - the fact that we can customize layouts and processes to support our internal business processes helps users make the most of the system.
- Robust Reporting. The reporting and data warehouse capabilities are excellent. We have thousands of custom reports delivered in a number of ways - on home pages, on dashboards, on demand through the reporting menu, and on custom web tabs. These reports range from simple lists to complex multi-object analyses.
- Ability to get data in and get data out. CRMOD makes it very easy to import data into any object. This is helpful for importing lists or making mass changes. Exporting data is equally easy, both from an administrator standpoint and for the user. Users can display a list or do a custom advanced search and then easily export the data to Excel without any admin help. They can also export from any report, which is helpful when sales data needs to be combined with other financial data in a larger analysis.
- The system's workflow capabilities allow us to improve field validation, send important notifications, and enforce business process requirements.
Director of Information Systems & Information Management
Root Inc.Management Consulting, 51-200 employees
Cons
ConvergeHub
- Customer support isn't that great, takes a lot of time to respond.
- Notifications are not on time, i.e. they are delayed and not real time.
- Lack of integration with other applications.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Oracle CRM On Demand
- A scripting mechanism is needed to customize the data entry forms. As any data driven system, Oracle CRM on demand is as reliable as its data is. Having sales people entering and maintaining the data you have to make sure they are doing that and not cutting corners. One way to do that is to enforce the business requirements in the entry forms.
- User interface / user experience definitely can and should be improved.
- It needs a way to send automatic reports on a schedule via email.
- Support: as usual the Oracle support tends to be tedious and lengthy.
Senior Software Development Manager
eSiliconSemiconductors, 501-1000 employees
Pricing Details
ConvergeHub
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$9 per user - per month
ConvergeHub Editions & Modules
Edition
Lite | $91 |
---|---|
Professional | $291 |
Premium | $591 |
- per user - per month
Additional Pricing Details
—Oracle CRM On Demand
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Oracle CRM On Demand Editions & Modules
—
Additional Pricing Details
—Usability
ConvergeHub
No score
No answers yet
No answers on this topic
Oracle CRM On Demand
Oracle CRM On Demand 9.0
Based on 1 answer
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
News Reporter
Kenya newsEntertainment, 201-500 employees
Implementation Rating
ConvergeHub
No score
No answers yet
No answers on this topic
Oracle CRM On Demand
Oracle CRM On Demand 10.0
Based on 2 answers
With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
Director of Information Systems & Information Management
Root Inc.Management Consulting, 51-200 employees
Alternatives Considered
ConvergeHub
ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Oracle CRM On Demand
Oracle app is more available on different mobile devices, Microsoft Dynamics has only Windows and Android but Oracle has both web-based, Mac, IOS. Social CRM feature is another one that Microsoft Dynamics doesn't provide. On the other hand, Microsoft Dynamics provides offline line access. Also, Oracle integrations fit our needs better. Also Ticketing system support is better.

Verified User
Advisor in Professional Services
Telecommunications Company, 1-10 employeesReturn on Investment
ConvergeHub
- It helps increase the overall productivity by automating daily routine tasks.
- Sales & marketing process becomes easier and more productive.
- Workflow management is easier.
- Overall productivity increases many-fold.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Oracle CRM On Demand
- A single platform for tracking, reporting, and control of all data and clients records
- Manageable outsourcing for development and support functions for the applications we need to use.
- Lots of integration opportunities, and covers all information gaps and inconsistencies caused by human errors.

Verified User
Advisor in Professional Services
Telecommunications Company, 1-10 employees