What users are saying about
2 Ratings
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Score 8 out of 100
110 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

Oracle CRM On Demand

I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
Rose Kipkemoi | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

ConvergeHub
8.3
Oracle CRM On Demand
8.7
Customer data management / contact management
ConvergeHub
9.0
Oracle CRM On Demand
9.4
Workflow management
ConvergeHub
9.0
Oracle CRM On Demand
8.9
Territory management
ConvergeHub
8.0
Oracle CRM On Demand
9.3
Opportunity management
ConvergeHub
9.0
Oracle CRM On Demand
9.3
Integration with email client (e.g., Outlook or Gmail)
ConvergeHub
7.0
Oracle CRM On Demand
9.0
Contract management
ConvergeHub
8.0
Oracle CRM On Demand
7.7
Quote & order management
ConvergeHub
9.0
Oracle CRM On Demand
8.5
Interaction tracking
ConvergeHub
8.0
Oracle CRM On Demand
8.3
Channel / partner relationship management
ConvergeHub
8.0
Oracle CRM On Demand
8.2

Customer Service & Support

ConvergeHub
7.0
Oracle CRM On Demand
8.4
Case management
ConvergeHub
7.0
Oracle CRM On Demand
8.5
Call center management
ConvergeHub
Oracle CRM On Demand
8.7
Help desk management
ConvergeHub
Oracle CRM On Demand
8.1

Marketing Automation

ConvergeHub
9.0
Oracle CRM On Demand
8.8
Lead management
ConvergeHub
9.0
Oracle CRM On Demand
8.9
Email marketing
ConvergeHub
9.0
Oracle CRM On Demand
8.8

CRM Project Management

ConvergeHub
9.0
Oracle CRM On Demand
8.7
Task management
ConvergeHub
9.0
Oracle CRM On Demand
8.3
Billing and invoicing management
ConvergeHub
9.0
Oracle CRM On Demand
9.6
Reporting
ConvergeHub
9.0
Oracle CRM On Demand
8.2

CRM Reporting & Analytics

ConvergeHub
8.0
Oracle CRM On Demand
8.4
Pipeline visualization
ConvergeHub
8.0
Oracle CRM On Demand
8.6
Customizable reports
ConvergeHub
8.0
Oracle CRM On Demand
7.9
Forecasting
ConvergeHub
Oracle CRM On Demand
8.7

Customization

ConvergeHub
7.5
Oracle CRM On Demand
8.4
Custom fields
ConvergeHub
8.0
Oracle CRM On Demand
8.9
API for custom integration
ConvergeHub
7.0
Oracle CRM On Demand
8.7
Custom objects
ConvergeHub
Oracle CRM On Demand
8.1
Scripting environment
ConvergeHub
Oracle CRM On Demand
7.9

Platform

ConvergeHub
9.0
Oracle CRM On Demand
9.3
Mobile access
ConvergeHub
9.0
Oracle CRM On Demand
9.3

Security

ConvergeHub
9.0
Oracle CRM On Demand
9.4
Role-based user permissions
ConvergeHub
9.0
Oracle CRM On Demand
9.8
Single sign-on capability
ConvergeHub
Oracle CRM On Demand
9.0

Social CRM

ConvergeHub
Oracle CRM On Demand
9.8
Social data
ConvergeHub
Oracle CRM On Demand
9.8
Social engagement
ConvergeHub
Oracle CRM On Demand
9.9

Integrations with 3rd-party Software

ConvergeHub
Oracle CRM On Demand
8.6
Marketing automation
ConvergeHub
Oracle CRM On Demand
8.5
Compensation management
ConvergeHub
Oracle CRM On Demand
8.7

Pros

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

Oracle CRM On Demand

  • Application customization is a key strength. We can create custom home page experiences for each type of user, customize object layouts to change dynamically depending on object type, and create an embedded sales process unique to our organization that helps facilitate the user through the process by specifying required fields dependent on what stage of the process they are in. The ability to customize goes directly to the success of user adoption - the fact that we can customize layouts and processes to support our internal business processes helps users make the most of the system.
  • Robust Reporting. The reporting and data warehouse capabilities are excellent. We have thousands of custom reports delivered in a number of ways - on home pages, on dashboards, on demand through the reporting menu, and on custom web tabs. These reports range from simple lists to complex multi-object analyses.
  • Ability to get data in and get data out. CRMOD makes it very easy to import data into any object. This is helpful for importing lists or making mass changes. Exporting data is equally easy, both from an administrator standpoint and for the user. Users can display a list or do a custom advanced search and then easily export the data to Excel without any admin help. They can also export from any report, which is helpful when sales data needs to be combined with other financial data in a larger analysis.
  • The system's workflow capabilities allow us to improve field validation, send important notifications, and enforce business process requirements.
Michelle Prand | TrustRadius Reviewer

Cons

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

Oracle CRM On Demand

  • A scripting mechanism is needed to customize the data entry forms. As any data driven system, Oracle CRM on demand is as reliable as its data is. Having sales people entering and maintaining the data you have to make sure they are doing that and not cutting corners. One way to do that is to enforce the business requirements in the entry forms.
  • User interface / user experience definitely can and should be improved.
  • It needs a way to send automatic reports on a schedule via email.
  • Support: as usual the Oracle support tends to be tedious and lengthy.
Cristian Bodnarasec | TrustRadius Reviewer

Usability

ConvergeHub

No score
No answers yet
No answers on this topic

Oracle CRM On Demand

Oracle CRM On Demand 9.0
Based on 1 answer
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
Rose Kipkemoi | TrustRadius Reviewer

Implementation Rating

ConvergeHub

No score
No answers yet
No answers on this topic

Oracle CRM On Demand

Oracle CRM On Demand 10.0
Based on 1 answer
With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
Michelle Prand | TrustRadius Reviewer

Alternatives Considered

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

Oracle CRM On Demand

Oracle app is more available on different mobile devices, Microsoft Dynamics has only Windows and Android but Oracle has both web-based, Mac, IOS. Social CRM feature is another one that Microsoft Dynamics doesn't provide. On the other hand, Microsoft Dynamics provides offline line access. Also, Oracle integrations fit our needs better. Also Ticketing system support is better.
Anonymous | TrustRadius Reviewer

Return on Investment

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

Oracle CRM On Demand

  • A single platform for tracking, reporting, and control of all data and clients records
  • Manageable outsourcing for development and support functions for the applications we need to use.
  • Lots of integration opportunities, and covers all information gaps and inconsistencies caused by human errors.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

Oracle CRM On Demand

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Oracle CRM On Demand Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

ConvergeHub
8.0
Oracle CRM On Demand
8.2

Usability

ConvergeHub
Oracle CRM On Demand
9.0

Implementation Rating

ConvergeHub
Oracle CRM On Demand
10.0

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