What users are saying about
2 Ratings
14 Ratings
2 Ratings
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Score 8 out of 100
14 Ratings
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Score 7 out of 100

Likelihood to Recommend

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

PipelineDeals

If you have a small business where you are trying to keep things simple, then PipelineDeals is a perfect fit. Once you get to where you are wanting to tie your marketing efforts and create marketing campaigns that are tied to leads, it starts to miss the mark
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

ConvergeHub
8.3
PipelineDeals
6.9
Customer data management / contact management
ConvergeHub
9.0
PipelineDeals
8.0
Workflow management
ConvergeHub
9.0
PipelineDeals
8.0
Territory management
ConvergeHub
8.0
PipelineDeals
7.0
Opportunity management
ConvergeHub
9.0
PipelineDeals
8.0
Integration with email client (e.g., Outlook or Gmail)
ConvergeHub
7.0
PipelineDeals
4.0
Contract management
ConvergeHub
8.0
PipelineDeals
5.0
Quote & order management
ConvergeHub
9.0
PipelineDeals
6.0
Interaction tracking
ConvergeHub
8.0
PipelineDeals
9.0
Channel / partner relationship management
ConvergeHub
8.0
PipelineDeals
7.0

Customer Service & Support

ConvergeHub
7.0
PipelineDeals
7.8
Case management
ConvergeHub
7.0
PipelineDeals
7.0
Call center management
ConvergeHub
PipelineDeals
8.2
Help desk management
ConvergeHub
PipelineDeals
8.2

Marketing Automation

ConvergeHub
9.0
PipelineDeals
5.0
Lead management
ConvergeHub
9.0
PipelineDeals
8.0
Email marketing
ConvergeHub
9.0
PipelineDeals
2.0

CRM Project Management

ConvergeHub
9.0
PipelineDeals
4.5
Task management
ConvergeHub
9.0
PipelineDeals
3.0
Billing and invoicing management
ConvergeHub
9.0
PipelineDeals
5.5
Reporting
ConvergeHub
9.0
PipelineDeals
5.0

CRM Reporting & Analytics

ConvergeHub
8.0
PipelineDeals
6.7
Pipeline visualization
ConvergeHub
8.0
PipelineDeals
5.0
Customizable reports
ConvergeHub
8.0
PipelineDeals
7.0
Forecasting
ConvergeHub
PipelineDeals
8.0

Customization

ConvergeHub
7.5
PipelineDeals
9.5
Custom fields
ConvergeHub
8.0
PipelineDeals
10.0
API for custom integration
ConvergeHub
7.0
PipelineDeals
10.0
Custom objects
ConvergeHub
PipelineDeals
10.0
Scripting environment
ConvergeHub
PipelineDeals
8.2

Platform

ConvergeHub
9.0
PipelineDeals
8.0
Mobile access
ConvergeHub
9.0
PipelineDeals
8.0

Security

ConvergeHub
9.0
PipelineDeals
6.0
Role-based user permissions
ConvergeHub
9.0
PipelineDeals
6.0
Single sign-on capability
ConvergeHub
PipelineDeals
6.0

Social CRM

ConvergeHub
PipelineDeals
8.1
Social data
ConvergeHub
PipelineDeals
8.1
Social engagement
ConvergeHub
PipelineDeals
8.2

Integrations with 3rd-party Software

ConvergeHub
PipelineDeals
4.6
Marketing automation
ConvergeHub
PipelineDeals
2.0
Compensation management
ConvergeHub
PipelineDeals
7.3

Pros

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

PipelineDeals

  • Flexibility: It provides the flexibility to set it up how you want to use it. Customization is beyond what you probably want or need.
  • Reporting: We were able to setup all types of reporting and tracking.
  • Ease of Use: While the platform was powerful, it was always easy to use.
Jason Montoya | TrustRadius Reviewer

Cons

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

PipelineDeals

  • I wouldn't say no areas for improvement exist, but I will say that PipelineDeals takes customer input, shared product roadmap, and supports what they have very nicely. What they provide works out-of-the-box. Improvements can always be made with respect to pre-packaged integration with 3rd party services/solutions, and with extended attributes, but you also want to avoid something that attempts to boil the ocean.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

ConvergeHub

No score
No answers yet
No answers on this topic

PipelineDeals

PipelineDeals 7.0
Based on 1 answer
If we can integrate and easily export and clean all of our data such that it can be used for multiple purposes, i.e. outreach to guests, sending out newsletters to subscribers, doing research and tracking progress, we will definitely renew
Brian Welk | TrustRadius Reviewer

Usability

ConvergeHub

No score
No answers yet
No answers on this topic

PipelineDeals

PipelineDeals 9.0
Based on 1 answer
The user interface is simple and easy to navigate. Anyone who is overwhelmed with some of the more complicated CRM systems will definitely enjoy the simplicity of what PipelineDeals has to offer
Anonymous | TrustRadius Reviewer

Support Rating

ConvergeHub

No score
No answers yet
No answers on this topic

PipelineDeals

PipelineDeals 8.0
Based on 1 answer
Any time I have had questions or issues that have come up I've always been able to get a quick response and a resolution to what I was needing.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

PipelineDeals

The cost is much better and it is much easier to use. Salesforce was way too robust and I never want to hire a consultant to set up a CRM. PipelineDeals CRM has the best visibility of our sales efforts.
Jeffrey Schneider | TrustRadius Reviewer

Return on Investment

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

PipelineDeals

  • Has made us understand sales tactics that are working
  • Easily create forecasting on growth in multiple categories
  • Understand our process and what we need to improve on in closing deals
Jeffrey Schneider | TrustRadius Reviewer

Screenshots

Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

PipelineDeals

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

PipelineDeals Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

ConvergeHub
8.0
PipelineDeals
7.0

Likelihood to Renew

ConvergeHub
PipelineDeals
7.0

Usability

ConvergeHub
PipelineDeals
9.0

Support Rating

ConvergeHub
PipelineDeals
8.0

Add comparison