ConvergeHub vs. PlanPlus Online

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ConvergeHub
Score 8.0 out of 10
Small Businesses (1-50 employees)
ConvergeHub is a converged CRM for SMBs. According to the vendor, this solution can manage all of your sales, marketing, support, and billing needs, with a converged, full-featured, yet extremely easy-to-use CRM that is priced within reach. The vendor’s value proposition is that the features are optimized for small to medium-sized businesses that have the same needs as large corporations–but don’t have massive budgets to integrate or pay for expensive add-ons. All ConvergeHub CRM…
$9
per user - per month
PlanPlus
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
PlanPlus Online is planning and organization software that integrates productivity tools into a complete customer relationship management solution.
$34.99
Per User per Month
Pricing
ConvergeHubPlanPlus Online
Editions & Modules
Lite
$9
per user - per month
Professional
$29
per user - per month
Premium
$59
per user - per month
PlanPlus Online Professional Edition
$34.99
Per User per Month
PlanPlus Online Planner Edition
$69.99
Per/Year
PlanPlus Online Business Edition
$199.99
per 5 users/per month
Offerings
Pricing Offerings
ConvergeHubPlanPlus
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptional$1,500 Up to 12 hours of Account Configuration Assistance Setup Include: Provision accounts and licenses (1hr), Kick-off Call (1 hr), and 10 additional hours of account configuration assistance to be used toward the following items, as needed by customers internal administrator: User Setup, Record Access, & Personal Preferences; Data Migration; Custom Fields & Page Layouts; Web-forms & Surveys; Views & Reports; Standard Sales Processes; Project Templates. Exact accomplishments may vary from this list based on Administrator's skills and requirements.
Additional Details
More Pricing Information
Features
ConvergeHubPlanPlus Online
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
ConvergeHub
8.3
1 Ratings
5% above category average
PlanPlus Online
8.6
3 Ratings
8% above category average
Customer data management / contact management9.01 Ratings10.03 Ratings
Workflow management9.01 Ratings9.03 Ratings
Territory management8.01 Ratings7.03 Ratings
Opportunity management9.01 Ratings10.03 Ratings
Integration with email client (e.g., Outlook or Gmail)7.01 Ratings10.03 Ratings
Contract management8.01 Ratings7.03 Ratings
Quote & order management9.01 Ratings5.02 Ratings
Interaction tracking8.01 Ratings10.03 Ratings
Channel / partner relationship management8.01 Ratings9.03 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
ConvergeHub
7.0
1 Ratings
10% below category average
PlanPlus Online
9.0
3 Ratings
15% above category average
Case management7.01 Ratings9.03 Ratings
Call center management00 Ratings9.03 Ratings
Help desk management00 Ratings9.02 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
ConvergeHub
9.0
1 Ratings
14% above category average
PlanPlus Online
10.0
3 Ratings
24% above category average
Lead management9.01 Ratings10.03 Ratings
Email marketing9.01 Ratings10.03 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
ConvergeHub
9.0
1 Ratings
15% above category average
PlanPlus Online
9.7
3 Ratings
22% above category average
Task management9.01 Ratings10.03 Ratings
Billing and invoicing management9.01 Ratings9.02 Ratings
Reporting9.01 Ratings10.03 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
ConvergeHub
8.0
1 Ratings
4% above category average
PlanPlus Online
9.7
3 Ratings
23% above category average
Pipeline visualization8.01 Ratings10.03 Ratings
Customizable reports8.01 Ratings9.03 Ratings
Forecasting00 Ratings10.03 Ratings
Customization
Comparison of Customization features of Product A and Product B
ConvergeHub
7.5
1 Ratings
4% below category average
PlanPlus Online
8.5
3 Ratings
9% above category average
Custom fields8.01 Ratings10.03 Ratings
API for custom integration7.01 Ratings7.02 Ratings
Custom objects00 Ratings9.03 Ratings
Scripting environment00 Ratings8.02 Ratings
Platform
Comparison of Platform features of Product A and Product B
ConvergeHub
9.0
1 Ratings
17% above category average
PlanPlus Online
8.0
3 Ratings
5% above category average
Mobile access9.01 Ratings8.03 Ratings
Security
Comparison of Security features of Product A and Product B
ConvergeHub
9.0
1 Ratings
6% above category average
PlanPlus Online
7.0
3 Ratings
19% below category average
Role-based user permissions9.01 Ratings8.03 Ratings
Single sign-on capability00 Ratings6.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
ConvergeHub
-
Ratings
PlanPlus Online
8.0
2 Ratings
7% above category average
Social data00 Ratings8.02 Ratings
Social engagement00 Ratings8.02 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
ConvergeHub
-
Ratings
PlanPlus Online
9.5
3 Ratings
25% above category average
Marketing automation00 Ratings10.03 Ratings
Compensation management00 Ratings9.02 Ratings
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Medium-sized Companies
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Enterprises
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User Ratings
ConvergeHubPlanPlus Online
Likelihood to Recommend
8.0
(1 ratings)
10.0
(3 ratings)
Usability
-
(0 ratings)
8.0
(1 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
ConvergeHubPlanPlus Online
Likelihood to Recommend
ConvergeHub
It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Read full review
PlanPlusOnline
I would recommend this for businesses that have the time to invest in doing things the right way. Garbage in equals garbage out. If you can get over the somewhat steep learning curve and adopting their process this product would be a good fit. If you are short on time (and maybe cash) you may want to look for a simpler and less expensive solution.
Read full review
Pros
ConvergeHub
  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Read full review
PlanPlusOnline
  • Weekly and Monthly Planner is very productive.
  • Task Delegation and Pipeline Tracker are easy to use and efficient.
  • Goal Planning helped us as well to identify our chances.
Read full review
Cons
ConvergeHub
  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Read full review
PlanPlusOnline
  • When it came time to move on due to larger issues the friendliness was not there from the account reps. We did not leave due to them, but due to our growth and need for more.
  • The inability to make personalized the labels for our insurance terms.
Read full review
Usability
ConvergeHub
No answers on this topic
PlanPlusOnline
It's great once you get the hang of it. I feel like it could be cleaned up a little. Some elements could be moved around or hidden. Overall it's a solid UI
Read full review
Support Rating
ConvergeHub
No answers on this topic
PlanPlusOnline
There are some cases where we just need something simple to get the job done. In our case, we needed a solution with a lot features for our complex setup. A lot of CRMs fell short. PlanPlus Online didn't. They had everything we needed. We didn't have to rely on multiple disparate solutions, and it was within our budget.
Read full review
Alternatives Considered
ConvergeHub
ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Read full review
PlanPlusOnline
PlanPlus Online is much nicer than Salesforce and also much faster.
Read full review
Return on Investment
ConvergeHub
  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Read full review
PlanPlusOnline
  • Better lead management
  • Increased lead efficiencies with drip programs
Read full review
ScreenShots

ConvergeHub Screenshots

Screenshot of ConvergeHub dashboard provides a quick and precise snapshot of the key business metrics, namely – Deals by Expected Close Date; Leads by Source; Lead Acquisition & Deal Acquisition and so on.Screenshot of ConvergeHub calendar  allows users to schedule, reschedule, organize, add and edit the tasks. Users can share the calendar with colleagues for quick collaboration. They can check tasks due dates and get notified about upcoming meetings.Screenshot of Users can frame and run marketing campaigns across four broadcast mediums – Email, Direct Mail, SMS and Social. At the end of every campaign, they can use the cross-channel campaign tracking feature to measure the campaign performance and identify the most profitable channels.Screenshot of ConvergeHub provides Case History
 for every customer stored in the CRM. The case history section includes  important details like - total number of cases, assigned customer support agents, case resolution status and case closure date.Screenshot of ConvergeHub Library module enables users to store, share and manage important files, collaterals, brochures, presentations and case studies for every target, lead, account, contact, deal and customer.Screenshot of ConvergeHub facilitates its users to store all business contacts within one  unified database that is accessible round-the-clock from any internet-enabled device. The contact details section includes information such as  email, phone number, meeting notes, to-do lists and documents. Users can customize the contacts management section and add comments, notes, events and files to the contacts.

PlanPlus Screenshots

Screenshot of Mobile interface on iPadScreenshot of Mobile interface on iPhoneScreenshot of Desktop browser interfaceScreenshot of Another screenshot of desktop browser interface