What users are saying about
2 Ratings
2 Ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7 out of 100

Likelihood to Recommend

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

PlanPlus

PlanPlus Online is great to split regional sales activities. PlanPlus Online is great in office environments but difficult to use on the road.
Ulrich (Uli) Nielen | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

ConvergeHub
8.3
PlanPlus
7.2
Customer data management / contact management
ConvergeHub
9.0
PlanPlus
8.0
Workflow management
ConvergeHub
9.0
PlanPlus
7.0
Territory management
ConvergeHub
8.0
PlanPlus
9.0
Opportunity management
ConvergeHub
9.0
PlanPlus
6.0
Integration with email client (e.g., Outlook or Gmail)
ConvergeHub
7.0
PlanPlus
6.0
Contract management
ConvergeHub
8.0
PlanPlus
7.0
Quote & order management
ConvergeHub
9.0
PlanPlus
7.0
Interaction tracking
ConvergeHub
8.0
PlanPlus
7.0
Channel / partner relationship management
ConvergeHub
8.0
PlanPlus
8.0

Customer Service & Support

ConvergeHub
7.0
PlanPlus
7.0
Case management
ConvergeHub
7.0
PlanPlus
7.0
Call center management
ConvergeHub
PlanPlus
8.0
Help desk management
ConvergeHub
PlanPlus
6.0

Marketing Automation

ConvergeHub
9.0
PlanPlus
6.5
Lead management
ConvergeHub
9.0
PlanPlus
6.0
Email marketing
ConvergeHub
9.0
PlanPlus
7.0

CRM Project Management

ConvergeHub
9.0
PlanPlus
6.7
Task management
ConvergeHub
9.0
PlanPlus
6.0
Billing and invoicing management
ConvergeHub
9.0
PlanPlus
7.0
Reporting
ConvergeHub
9.0
PlanPlus
7.0

CRM Reporting & Analytics

ConvergeHub
8.0
PlanPlus
7.4
Pipeline visualization
ConvergeHub
8.0
PlanPlus
7.0
Customizable reports
ConvergeHub
8.0
PlanPlus
7.0
Forecasting
ConvergeHub
PlanPlus
8.0

Customization

ConvergeHub
7.5
PlanPlus
7.3
Custom fields
ConvergeHub
8.0
PlanPlus
7.0
API for custom integration
ConvergeHub
7.0
PlanPlus
7.0
Custom objects
ConvergeHub
PlanPlus
7.0
Scripting environment
ConvergeHub
PlanPlus
8.0

Platform

ConvergeHub
9.0
PlanPlus
6.0
Mobile access
ConvergeHub
9.0
PlanPlus
6.0

Security

ConvergeHub
9.0
PlanPlus
7.0
Role-based user permissions
ConvergeHub
9.0
PlanPlus
8.0
Single sign-on capability
ConvergeHub
PlanPlus
6.0

Social CRM

ConvergeHub
PlanPlus
7.0
Social data
ConvergeHub
PlanPlus
7.0
Social engagement
ConvergeHub
PlanPlus
7.0

Integrations with 3rd-party Software

ConvergeHub
PlanPlus
7.0
Marketing automation
ConvergeHub
PlanPlus
7.0
Compensation management
ConvergeHub
PlanPlus
7.0

Pros

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

PlanPlus

  • Drip marketing
  • Great customer service, Heather and Danielle were phenomenal!
  • Relatively easy to use, learn and personalize.
Jim Grauel, Jr. | TrustRadius Reviewer

Cons

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

PlanPlus

  • The synching did not always work well, especially for people on the road in remote areas.
  • Offline handling needs to be easier and faster.
  • Very complex CRM.
Ulrich (Uli) Nielen | TrustRadius Reviewer

Alternatives Considered

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

PlanPlus

Initially went with PlanPlus Online due to cost and ease of getting started, plus the team was extremely accessible. Once we grew and saw the value of the CRM we switched the whole company over to Salesforce so we could integrate all of our systems into one.
Jim Grauel, Jr. | TrustRadius Reviewer

Return on Investment

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

PlanPlus

  • Good ROI on our international team.
  • Very good to track records and faster sales success when discipline is followed.
Ulrich (Uli) Nielen | TrustRadius Reviewer

Screenshots

Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

PlanPlus

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$1,500*

* Up to 12 hours of Account Configuration Assistance Setup Include: Provision accounts and licenses (1hr), Kick-off Call (1 hr), and 10 additional hours of account configuration assistance to be used toward the following items, as needed by customers internal administrator: User Setup, Record Access, & Personal Preferences; Data Migration; Custom Fields & Page Layouts; Web-forms & Surveys; Views & Reports; Standard Sales Processes; Project Templates. Exact accomplishments may vary from this list based on Administrator's skills and requirements.

PlanPlus Editions & Modules

Edition
PlanPlus Online Planner Edition$69.991
PlanPlus Online Professional Edition$34.992
PlanPlus Online Business Edition$199.993
  1. Per/Year
  2. Per User per Month
  3. per 5 users/per month
Additional Pricing Details

Rating Summary

Add comparison