What users are saying about
2 Ratings
3 Ratings
2 Ratings
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Score 8 out of 100
3 Ratings
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Score 10 out of 100

Feature Set Ratings

  • ConvergeHub ranks higher in 2 feature sets: Platform, Security
  • PlanPlus Online ranks higher in 6 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization

Sales Force Automation

8.3

ConvergeHub

83%
8.6

PlanPlus

86%
PlanPlus Online ranks higher in 6/9 features

Customer data management / contact management

9.0
90%
1 Rating
10.0
100%
3 Ratings

Workflow management

9.0
90%
1 Rating
9.0
90%
3 Ratings

Territory management

8.0
80%
1 Rating
7.0
70%
3 Ratings

Opportunity management

9.0
90%
1 Rating
10.0
100%
3 Ratings

Integration with email client (e.g., Outlook or Gmail)

7.0
70%
1 Rating
10.0
100%
3 Ratings

Contract management

8.0
80%
1 Rating
7.0
70%
3 Ratings

Quote & order management

9.0
90%
1 Rating
5.0
50%
2 Ratings

Interaction tracking

8.0
80%
1 Rating
10.0
100%
3 Ratings

Channel / partner relationship management

8.0
80%
1 Rating
9.0
90%
3 Ratings

Customer Service & Support

7.0

ConvergeHub

70%
9.0

PlanPlus

90%
PlanPlus Online ranks higher in 3/3 features

Case management

7.0
70%
1 Rating
9.0
90%
3 Ratings

Call center management

N/A
0 Ratings
9.0
90%
3 Ratings

Help desk management

N/A
0 Ratings
9.0
90%
2 Ratings

Marketing Automation

9.0

ConvergeHub

90%
10.0

PlanPlus

100%
PlanPlus Online ranks higher in 2/2 features

Lead management

9.0
90%
1 Rating
10.0
100%
3 Ratings

Email marketing

9.0
90%
1 Rating
10.0
100%
3 Ratings

CRM Project Management

9.0

ConvergeHub

90%
9.7

PlanPlus

97%
PlanPlus Online ranks higher in 3/3 features

Task management

9.0
90%
1 Rating
10.0
100%
3 Ratings

Billing and invoicing management

9.0
90%
1 Rating
9.0
90%
2 Ratings

Reporting

9.0
90%
1 Rating
10.0
100%
3 Ratings

CRM Reporting & Analytics

8.0

ConvergeHub

80%
9.7

PlanPlus

97%
PlanPlus Online ranks higher in 3/3 features

Pipeline visualization

8.0
80%
1 Rating
10.0
100%
3 Ratings

Customizable reports

8.0
80%
1 Rating
9.0
90%
3 Ratings

Forecasting

N/A
0 Ratings
10.0
100%
3 Ratings

Customization

7.5

ConvergeHub

75%
8.5

PlanPlus

85%
PlanPlus Online ranks higher in 4/4 features

Custom fields

8.0
80%
1 Rating
10.0
100%
3 Ratings

API for custom integration

7.0
70%
1 Rating
7.0
70%
2 Ratings

Custom objects

N/A
0 Ratings
9.0
90%
3 Ratings

Scripting environment

N/A
0 Ratings
8.0
80%
2 Ratings

Platform

9.0

ConvergeHub

90%
8.0

PlanPlus

80%
ConvergeHub ranks higher in 1/1 features

Mobile access

9.0
90%
1 Rating
8.0
80%
3 Ratings

Security

9.0

ConvergeHub

90%
7.0

PlanPlus

70%
ConvergeHub ranks higher in 1/2 features

Role-based user permissions

9.0
90%
1 Rating
8.0
80%
3 Ratings

Single sign-on capability

N/A
0 Ratings
6.0
60%
1 Rating

Social CRM

ConvergeHub

Feature Set Not Supported
N/A
8.0

PlanPlus

80%
PlanPlus Online ranks higher in 2/2 features

Social data

N/A
0 Ratings
8.0
80%
2 Ratings

Social engagement

N/A
0 Ratings
8.0
80%
2 Ratings

Integrations with 3rd-party Software

ConvergeHub

Feature Set Not Supported
N/A
9.5

PlanPlus

95%
PlanPlus Online ranks higher in 2/2 features

Marketing automation

N/A
0 Ratings
10.0
100%
3 Ratings

Compensation management

N/A
0 Ratings
9.0
90%
2 Ratings

Attribute Ratings

  • PlanPlus Online is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

ConvergeHub

80%
1 Rating
10.0

PlanPlus

100%
3 Ratings

Usability

ConvergeHub

N/A
0 Ratings
8.0

PlanPlus

80%
1 Rating

Support Rating

ConvergeHub

N/A
0 Ratings
10.0

PlanPlus

100%
1 Rating

Likelihood to Recommend

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

PlanPlus

I would recommend this for businesses that have the time to invest in doing things the right way. Garbage in equals garbage out. If you can get over the somewhat steep learning curve and adopting their process this product would be a good fit. If you are short on time (and maybe cash) you may want to look for a simpler and less expensive solution.
James DiPilla | TrustRadius Reviewer

Pros

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

PlanPlus

  • Weekly and Monthly Planner is very productive.
  • Task Delegation and Pipeline Tracker are easy to use and efficient.
  • Goal Planning helped us as well to identify our chances.
Ulrich (Uli) Nielen | TrustRadius Reviewer

Cons

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

PlanPlus

  • When it came time to move on due to larger issues the friendliness was not there from the account reps. We did not leave due to them, but due to our growth and need for more.
  • The inability to make personalized the labels for our insurance terms.
Jim Grauel, Jr. | TrustRadius Reviewer

Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

$9 per user - per month

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

PlanPlus

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$1,500

Starting Price

$34.99 Per User per Month

PlanPlus Editions & Modules

Edition
PlanPlus Online Planner Edition$69.991
PlanPlus Online Professional Edition$34.992
PlanPlus Online Business Edition$199.993
  1. Per/Year
  2. Per User per Month
  3. per 5 users/per month
Additional Pricing Details

Usability

ConvergeHub

No score
No answers yet
No answers on this topic

PlanPlus

PlanPlus 8.0
Based on 1 answer
It's great once you get the hang of it. I feel like it could be cleaned up a little. Some elements could be moved around or hidden. Overall it's a solid UI
James DiPilla | TrustRadius Reviewer

Support Rating

ConvergeHub

No score
No answers yet
No answers on this topic

PlanPlus

PlanPlus 10.0
Based on 1 answer
There are some cases where we just need something simple to get the job done. In our case, we needed a solution with a lot features for our complex setup. A lot of CRMs fell short. PlanPlus Online didn't. They had everything we needed. We didn't have to rely on multiple disparate solutions, and it was within our budget.
James DiPilla | TrustRadius Reviewer

Alternatives Considered

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

PlanPlus

PlanPlus Online is much nicer than Salesforce and also much faster.
Ulrich (Uli) Nielen | TrustRadius Reviewer

Return on Investment

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

PlanPlus

  • Better lead management
  • Increased lead efficiencies with drip programs
Jim Grauel, Jr. | TrustRadius Reviewer

Screenshots

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