What users are saying about
2 Ratings
32 Ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100
32 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7 out of 100

Likelihood to Recommend

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

SalesOutlook

It is good for situations where you are emailing with clients about pertinent information that needs to be included in the SalesForce account for that client. It is much easier than having to copy and paste. It is not as appropriate for attachments because you cannot attach PDFs etc., to the SalesForce account page from Outlook.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

ConvergeHub
8.3
SalesOutlook
7.0
Customer data management / contact management
ConvergeHub
9.0
SalesOutlook
7.0
Workflow management
ConvergeHub
9.0
SalesOutlook
7.0
Territory management
ConvergeHub
8.0
SalesOutlook
5.0
Opportunity management
ConvergeHub
9.0
SalesOutlook
5.0
Integration with email client (e.g., Outlook or Gmail)
ConvergeHub
7.0
SalesOutlook
9.0
Contract management
ConvergeHub
8.0
SalesOutlook
9.0
Quote & order management
ConvergeHub
9.0
SalesOutlook
5.0
Interaction tracking
ConvergeHub
8.0
SalesOutlook
9.0
Channel / partner relationship management
ConvergeHub
8.0
SalesOutlook
7.0

Customer Service & Support

ConvergeHub
7.0
SalesOutlook
8.0
Case management
ConvergeHub
7.0
SalesOutlook
8.0

Marketing Automation

ConvergeHub
9.0
SalesOutlook
5.5
Lead management
ConvergeHub
9.0
SalesOutlook
5.0
Email marketing
ConvergeHub
9.0
SalesOutlook
6.0

CRM Project Management

ConvergeHub
9.0
SalesOutlook
9.0
Task management
ConvergeHub
9.0
SalesOutlook
9.0
Billing and invoicing management
ConvergeHub
9.0
SalesOutlook
Reporting
ConvergeHub
9.0
SalesOutlook

CRM Reporting & Analytics

ConvergeHub
8.0
SalesOutlook
Pipeline visualization
ConvergeHub
8.0
SalesOutlook
Customizable reports
ConvergeHub
8.0
SalesOutlook

Customization

ConvergeHub
7.5
SalesOutlook
Custom fields
ConvergeHub
8.0
SalesOutlook
API for custom integration
ConvergeHub
7.0
SalesOutlook

Platform

ConvergeHub
9.0
SalesOutlook
Mobile access
ConvergeHub
9.0
SalesOutlook

Security

ConvergeHub
9.0
SalesOutlook
Role-based user permissions
ConvergeHub
9.0
SalesOutlook

Integrations with 3rd-party Software

ConvergeHub
SalesOutlook
6.0
Marketing automation
ConvergeHub
SalesOutlook
6.0

Pros

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

SalesOutlook

  • It makes it easy to transfer information
  • It is easy to view in conjunction with Outlook
  • Keeps people accountable for details in the file
Anonymous | TrustRadius Reviewer

Cons

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

SalesOutlook

  • Sometimes it doesn't load properly
  • Would like some of the buttons to be a bit more user-friendly
Anonymous | TrustRadius Reviewer

Alternatives Considered

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

SalesOutlook

I have never used a similar product to this. So far my experience with this product is pretty good. I would recommend it to colleagues and other businesses
Anonymous | TrustRadius Reviewer

Return on Investment

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

SalesOutlook

  • Easier to track case details
  • Speeds up the process of getting cases through all the steps
  • Sometimes there are glitches and takes time out of business to reload etc.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

SalesOutlook

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

SalesOutlook Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

ConvergeHub
8.0
SalesOutlook
9.0

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