What users are saying about
2 Ratings
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Based on 2 reviews and ratings
SharpSpring from Constant Contact
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Top Rated
643 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.9 out of 100
Based on 643 reviews and ratings
Feature Set Ratings
Sales Force Automation
8.3
ConvergeHub
83%

SharpSpring from Constant Contact
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 9/9 features
ConvergeHub ranks higher in 9/9 features
Customer data management / contact management
9.0
90%
1 Rating

N/A
0 Ratings
Workflow management
9.0
90%
1 Rating

N/A
0 Ratings
Territory management
8.0
80%
1 Rating

N/A
0 Ratings
Opportunity management
9.0
90%
1 Rating

N/A
0 Ratings
Integration with email client (e.g., Outlook or Gmail)
7.0
70%
1 Rating

N/A
0 Ratings
Contract management
8.0
80%
1 Rating

N/A
0 Ratings
Quote & order management
9.0
90%
1 Rating

N/A
0 Ratings
Interaction tracking
8.0
80%
1 Rating

N/A
0 Ratings
Channel / partner relationship management
8.0
80%
1 Rating

N/A
0 Ratings
Customer Service & Support
7.0
ConvergeHub
70%

SharpSpring from Constant Contact
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 1/1 features
ConvergeHub ranks higher in 1/1 features
Case management
7.0
70%
1 Rating

N/A
0 Ratings
Marketing Automation
9.0
ConvergeHub
90%

SharpSpring from Constant Contact
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 2/2 features
ConvergeHub ranks higher in 2/2 features
Lead management
9.0
90%
1 Rating

N/A
0 Ratings
Email marketing
9.0
90%
1 Rating

N/A
0 Ratings
CRM Project Management
9.0
ConvergeHub
90%

SharpSpring from Constant Contact
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 3/3 features
ConvergeHub ranks higher in 3/3 features
Task management
9.0
90%
1 Rating

N/A
0 Ratings
Billing and invoicing management
9.0
90%
1 Rating

N/A
0 Ratings
Reporting
9.0
90%
1 Rating

N/A
0 Ratings
CRM Reporting & Analytics
8.0
ConvergeHub
80%

SharpSpring from Constant Contact
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 2/2 features
ConvergeHub ranks higher in 2/2 features
Pipeline visualization
8.0
80%
1 Rating

N/A
0 Ratings
Customizable reports
8.0
80%
1 Rating

N/A
0 Ratings
Customization
7.5
ConvergeHub
75%

SharpSpring from Constant Contact
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 2/2 features
ConvergeHub ranks higher in 2/2 features
Custom fields
8.0
80%
1 Rating

N/A
0 Ratings
API for custom integration
7.0
70%
1 Rating

N/A
0 Ratings
Platform
9.0
ConvergeHub
90%

SharpSpring from Constant Contact
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 1/1 features
ConvergeHub ranks higher in 1/1 features
Mobile access
9.0
90%
1 Rating

N/A
0 Ratings
Security
9.0
ConvergeHub
90%

SharpSpring from Constant Contact
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 1/1 features
ConvergeHub ranks higher in 1/1 features
Role-based user permissions
9.0
90%
1 Rating

N/A
0 Ratings
Email & Online Marketing
ConvergeHub
Feature Set Not Supported
N/A

7.4
SharpSpring from Constant Contact
74%
SharpSpring from Constant Contact ranks higher in 9/9 features
SharpSpring from Constant Contact ranks higher in 9/9 features
WYSIWYG email editor
N/A
0 Ratings

7.4
74%
459 Ratings
Dynamic content
N/A
0 Ratings

7.4
74%
443 Ratings
Ability to test dynamic content
N/A
0 Ratings

7.1
71%
424 Ratings
Landing pages
N/A
0 Ratings

6.4
64%
430 Ratings
A/B testing
N/A
0 Ratings

8.0
80%
385 Ratings
Mobile optimization
N/A
0 Ratings

4.1
41%
416 Ratings
Email deliverability reporting
N/A
0 Ratings

8.5
85%
805 Ratings
List management
N/A
0 Ratings

8.9
89%
489 Ratings
Triggered drip sequences
N/A
0 Ratings

9.0
90%
464 Ratings
Lead Management
ConvergeHub
Feature Set Not Supported
N/A

8.8
SharpSpring from Constant Contact
88%
SharpSpring from Constant Contact ranks higher in 4/4 features
SharpSpring from Constant Contact ranks higher in 4/4 features
Lead nurturing
N/A
0 Ratings

9.2
92%
474 Ratings
Lead scoring and grading
N/A
0 Ratings

8.3
83%
481 Ratings
Data quality management
N/A
0 Ratings

8.7
87%
457 Ratings
Automated sales alerts and tasks
N/A
0 Ratings

8.9
89%
453 Ratings
Campaign Management
ConvergeHub
Feature Set Not Supported
N/A

8.5
SharpSpring from Constant Contact
85%
SharpSpring from Constant Contact ranks higher in 2/2 features
SharpSpring from Constant Contact ranks higher in 2/2 features
Calendaring
N/A
0 Ratings

8.4
84%
329 Ratings
Event/webinar marketing
N/A
0 Ratings

8.6
86%
313 Ratings
Social Media Marketing
ConvergeHub
Feature Set Not Supported
N/A

6.8
SharpSpring from Constant Contact
68%
SharpSpring from Constant Contact ranks higher in 2/2 features
SharpSpring from Constant Contact ranks higher in 2/2 features
Social sharing and campaigns
N/A
0 Ratings

6.6
66%
307 Ratings
Social profile integration
N/A
0 Ratings

6.9
69%
353 Ratings
Reporting & Analytics
ConvergeHub
Feature Set Not Supported
N/A

8.3
SharpSpring from Constant Contact
83%
SharpSpring from Constant Contact ranks higher in 3/3 features
SharpSpring from Constant Contact ranks higher in 3/3 features
Dashboards
N/A
0 Ratings

8.0
80%
476 Ratings
Standard reports
N/A
0 Ratings

8.7
87%
477 Ratings
Custom reports
N/A
0 Ratings

8.2
82%
438 Ratings
Platform & Infrastructure
ConvergeHub
Feature Set Not Supported
N/A

8.1
SharpSpring from Constant Contact
81%
SharpSpring from Constant Contact ranks higher in 6/6 features
SharpSpring from Constant Contact ranks higher in 6/6 features
API
N/A
0 Ratings

8.2
82%
357 Ratings
Role-based workflow & approvals
N/A
0 Ratings

8.4
84%
394 Ratings
Customizability
N/A
0 Ratings

8.0
80%
432 Ratings
Integration with Salesforce.com
N/A
0 Ratings

8.0
80%
213 Ratings
Integration with Microsoft Dynamics CRM
N/A
0 Ratings

8.1
81%
97 Ratings
Integration with SugarCRM
N/A
0 Ratings

7.8
78%
90 Ratings
Attribute Ratings
- SharpSpring from Constant Contact is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.0
ConvergeHub
80%
1 Rating

8.9
SharpSpring from Constant Contact
89%
513 Ratings
Likelihood to Renew
ConvergeHub
N/A
0 Ratings

7.5
SharpSpring from Constant Contact
75%
31 Ratings
Usability
ConvergeHub
N/A
0 Ratings

8.1
SharpSpring from Constant Contact
81%
69 Ratings
Availability
ConvergeHub
N/A
0 Ratings

6.9
SharpSpring from Constant Contact
69%
3 Ratings
Performance
ConvergeHub
N/A
0 Ratings

4.3
SharpSpring from Constant Contact
43%
3 Ratings
Support Rating
ConvergeHub
N/A
0 Ratings

8.7
SharpSpring from Constant Contact
87%
79 Ratings
Online Training
ConvergeHub
N/A
0 Ratings

4.5
SharpSpring from Constant Contact
45%
2 Ratings
Implementation Rating
ConvergeHub
N/A
0 Ratings

8.3
SharpSpring from Constant Contact
83%
14 Ratings
Product Scalability
ConvergeHub
N/A
0 Ratings

3.1
SharpSpring from Constant Contact
31%
2 Ratings
Likelihood to Recommend
ConvergeHub
It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
SharpSpring from Constant Contact
Very well suited for large corporate and any firms looking to utilize tracking and email marketing to the maximum. It is good at nurturing leads and converting them. I would say since SharpSpring is a little bit pricey that I would not recommend it for tiny firms that are in FMCG sectors and that barely utilize email, never mind email marketing.
Customer Success Officer
V5 DigitalMarketing & Advertising, 1-10 employees
Pros
ConvergeHub
- The dashboards are really good and feature laden.
- The UI is really intuitive as well as user friendly.
- Automation of simple tasks as well as the marketing process is really easy.
- Above all the pricing takes the cake here.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
SharpSpring from Constant Contact
- Marketing Automation - simple to use and effective.
- Sales Pipeline - very customizable for any industry.
- Customer Support - their team is very responsive and knowledgeable.
- Email Marketing - Easy to use but powerful segmentation and dynamic content capabilities.
- Dynamic Form Creation - simple to use and very powerful.
Chief Marketing Consultant
Rhino Crash MarketingMarketing & Advertising, 1-10 employees
Cons
ConvergeHub
- Customer support isn't that great, takes a lot of time to respond.
- Notifications are not on time, i.e. they are delayed and not real time.
- Lack of integration with other applications.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
SharpSpring from Constant Contact
- The landing page builder is a bit hard to use. Doesn’t have much flexibility.
- Sometimes confusing between types of workflows to use. Opportunity versus visual.
- If you imported contacts that weren’t formatted correctly. It is hard to delete a bull amount. Need to type DELETE for each one manually. No bull options to make changes.
Co-Founder/ CEO
Capital District DigitalMarketing & Advertising, 1-10 employees
Pricing Details
ConvergeHub
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$9 per user - per month
ConvergeHub Editions & Modules
Edition
Lite | $91 |
---|---|
Professional | $291 |
Premium | $591 |
- per user - per month
Additional Pricing Details
—SharpSpring from Constant Contact
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Starting Price
$399 per month
SharpSpring from Constant Contact Editions & Modules
Edition
1,000 Contacts | $3991 |
---|---|
2,500 Contacts | $4991 |
5,000 Contacts | $6991 |
10,000 Contacts | $8991 |
20,000 Contacts | $1,2991 |
- per month
Additional Pricing Details
—Likelihood to Renew
ConvergeHub
No score
No answers yet
No answers on this topic
SharpSpring from Constant Contact
SharpSpring from Constant Contact 7.5
Based on 31 answers
We have been very impressed with all aspects of this software and the potential for it to radically change how we operate is huge! Support has been exceptional and we have discovered many extra uses for the software than originally thought. Not only will it give us benefits for our company's growth, but for our client's growth as well.
President
Spider Marketing GroupMarketing & Advertising, 1-10 employees
Usability
ConvergeHub
No score
No answers yet
No answers on this topic
SharpSpring from Constant Contact
SharpSpring from Constant Contact 8.1
Based on 69 answers
This rating is coming from an administrative perspective. With so many features, workflows, dashboards, and more, there is certainly a lot going on, and even the most savvy software user can get a little overwhelmed when trying to decide how to best implement and utilize the platform to its full potential. That being said, the SharpSpring platform is well-implemented and well-organized, with most solutions being fairly intuitive, once you have a grasp of the software. It is fairly easy to learn, but difficult to master. Just like any powerful platform, however, the complexity is worth it, and once you are comfortable navigating and problem solving within SharpSpring, it becomes a great marketing and sales tool which can do virtually anything you need it to.
Owner
Brand ShoutMarketing & Advertising, 1-10 employees
Support Rating
ConvergeHub
No score
No answers yet
No answers on this topic
SharpSpring from Constant Contact
SharpSpring from Constant Contact 8.7
Based on 79 answers
The support is great which really helps overcome challenges if you become stuck and the training videos are great too. Same-day replies are great and I even got some help with some CSS code on the chat. Not many organizations would do this or even respond.
Company Director
Duco Digital LTDMarketing & Advertising, 1-10 employees
Implementation Rating
ConvergeHub
No score
No answers yet
No answers on this topic
SharpSpring from Constant Contact
SharpSpring from Constant Contact 8.3
Based on 14 answers
Overall I would say to be patient and bring everyone who will be touching the platform to the onboarding sessions. The Virtual Classroom lets you onboard as quickly or slowly as you want. Sales, marketing, design, account management, get 'em all in on it. For the most part, they will be happy to use this platform. I recommend getting as many people as possible to see the SharpSpring demo.
Consultant
Managed Media Services and MarketingMarketing & Advertising, 1-10 employees
Alternatives Considered
ConvergeHub
ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
SharpSpring from Constant Contact
We use different CRMs for different clients, mostly due to budget and other requirements. SharpSpring from Constant Contact is in the middle, price-wise, but is slightly more user-friendly than ActiveCampaign when it comes to certain things, such as drip campaigns and workflows. Though the price can be prohibitive to some clients, it is extremely robust. I definitely prefer the list-building, the ability to send smart emails and the WYSIWYG editor.
Co-Founder
Conversion QueensMarketing & Advertising, 1-10 employees
Return on Investment
ConvergeHub
- It helps increase the overall productivity by automating daily routine tasks.
- Sales & marketing process becomes easier and more productive.
- Workflow management is easier.
- Overall productivity increases many-fold.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
SharpSpring from Constant Contact
- It's had a positive impact on ROI in that it's provided management with visibility into forecasting, making the budgeting process clearer.
- When new representatives join the company it's easy to get [them] up and running in SharpSpring, minimizing time spent on training.
- SharpSpring helps our team of reps clearly see the current list of opportunities, and create tasks to make sure we don't miss any follow-ups
Project Manager
Partner in PublishingE-Learning, 501-1000 employees