What users are saying about
2 Ratings
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Top Rated
499 Ratings
2 Ratings
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Score 8 out of 100

SharpSpring

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Top Rated
499 Ratings
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Score 7.5 out of 100

Likelihood to Recommend

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

SharpSpring

The top functionality to me is being able to easily tie leads to a campaign to gauge and manage our effectiveness and to report this to the client. In the past we could see impressions and clicks and website visits from our online ad campaigns. Now we are seeing the actual leads and being able to follow activity after the initial contact. The added visibility has been an absolute game changer in the value we can provide our clients. Having this in the same platform as the CRM and email marketing makes a really powerful combo.
Kurt Hoffmann | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

ConvergeHub
8.3
SharpSpring
Customer data management / contact management
ConvergeHub
9.0
SharpSpring
Workflow management
ConvergeHub
9.0
SharpSpring
Territory management
ConvergeHub
8.0
SharpSpring
Opportunity management
ConvergeHub
9.0
SharpSpring
Integration with email client (e.g., Outlook or Gmail)
ConvergeHub
7.0
SharpSpring
Contract management
ConvergeHub
8.0
SharpSpring
Quote & order management
ConvergeHub
9.0
SharpSpring
Interaction tracking
ConvergeHub
8.0
SharpSpring
Channel / partner relationship management
ConvergeHub
8.0
SharpSpring

Customer Service & Support

ConvergeHub
7.0
SharpSpring
Case management
ConvergeHub
7.0
SharpSpring

Marketing Automation

ConvergeHub
9.0
SharpSpring
Lead management
ConvergeHub
9.0
SharpSpring
Email marketing
ConvergeHub
9.0
SharpSpring

CRM Project Management

ConvergeHub
9.0
SharpSpring
Task management
ConvergeHub
9.0
SharpSpring
Billing and invoicing management
ConvergeHub
9.0
SharpSpring
Reporting
ConvergeHub
9.0
SharpSpring

CRM Reporting & Analytics

ConvergeHub
8.0
SharpSpring
Pipeline visualization
ConvergeHub
8.0
SharpSpring
Customizable reports
ConvergeHub
8.0
SharpSpring

Customization

ConvergeHub
7.5
SharpSpring
Custom fields
ConvergeHub
8.0
SharpSpring
API for custom integration
ConvergeHub
7.0
SharpSpring

Platform

ConvergeHub
9.0
SharpSpring
Mobile access
ConvergeHub
9.0
SharpSpring

Security

ConvergeHub
9.0
SharpSpring
Role-based user permissions
ConvergeHub
9.0
SharpSpring

Email & Online Marketing

ConvergeHub
SharpSpring
8.0
WYSIWYG email editor
ConvergeHub
SharpSpring
7.2
Dynamic content
ConvergeHub
SharpSpring
8.2
Ability to test dynamic content
ConvergeHub
SharpSpring
8.2
Landing pages
ConvergeHub
SharpSpring
7.9
A/B testing
ConvergeHub
SharpSpring
8.3
Mobile optimization
ConvergeHub
SharpSpring
7.3
Email deliverability reporting
ConvergeHub
SharpSpring
7.8
List management
ConvergeHub
SharpSpring
8.4
Triggered drip sequences
ConvergeHub
SharpSpring
8.7

Lead Management

ConvergeHub
SharpSpring
8.6
Lead nurturing
ConvergeHub
SharpSpring
8.5
Lead scoring and grading
ConvergeHub
SharpSpring
8.8
Data quality management
ConvergeHub
SharpSpring
8.4
Automated sales alerts and tasks
ConvergeHub
SharpSpring
8.7

Campaign Management

ConvergeHub
SharpSpring
7.5
Calendaring
ConvergeHub
SharpSpring
7.4
Event/webinar marketing
ConvergeHub
SharpSpring
7.6

Social Media Marketing

ConvergeHub
SharpSpring
7.1
Social sharing and campaigns
ConvergeHub
SharpSpring
6.9
Social profile integration
ConvergeHub
SharpSpring
7.3

Reporting & Analytics

ConvergeHub
SharpSpring
7.7
Dashboards
ConvergeHub
SharpSpring
7.8
Standard reports
ConvergeHub
SharpSpring
7.9
Custom reports
ConvergeHub
SharpSpring
7.4

Platform & Infrastructure

ConvergeHub
SharpSpring
8.0
API
ConvergeHub
SharpSpring
7.8
Role-based workflow & approvals
ConvergeHub
SharpSpring
8.1
Customizability
ConvergeHub
SharpSpring
7.6
Integration with Salesforce.com
ConvergeHub
SharpSpring
8.0
Integration with Microsoft Dynamics CRM
ConvergeHub
SharpSpring
8.4
Integration with SugarCRM
ConvergeHub
SharpSpring
8.3

Pros

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

SharpSpring

  • It is easy to learn - there was no onboarding fatigue; rather, excitement to learn more and put our learning into use!
  • It is easy to use - it allows for customization without getting over complicated. This ensures a wide variety of users can be engaged in this new process.
  • The customization is awesome - it means we can customize the tool to our business processes, rather than change our business to fit within the constraints of a tool.
Jennifer W. | TrustRadius Reviewer

Cons

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

SharpSpring

  • Onboarding can be overwhelming if you try to onboard without using materials and coaching provided. (Yes, that's me.) This is a robust platform and there is a lot of information to take in and get acquainted with to get the full effectiveness of the platform. You're going to be eager to start but take your time.
  • Patience required. There is a tendency to rush in to get started right away having seen the promise. SharpSpring provides high quality onboarding coaches for 60 days so nothing is missed.
Matthew Maginley | TrustRadius Reviewer

Likelihood to Renew

ConvergeHub

No score
No answers yet
No answers on this topic

SharpSpring

SharpSpring 8.9
Based on 27 answers
We have been very impressed with all aspects of this software and the potential for it to radically change how we operate is huge! Support has been exceptional and we have discovered many extra uses for the software than originally thought. Not only will it give us benefits for our company's growth, but for our client's growth as well.
David Fox | TrustRadius Reviewer

Usability

ConvergeHub

No score
No answers yet
No answers on this topic

SharpSpring

SharpSpring 8.3
Based on 36 answers
Mostly good, and they have upped their support game of late. One annoying thing they continue to do, though, is introduce changes to the platform with no notification...so you go in to do something, and you're stuck fiddling for a long time trying to figure out what changed and how to cope. But, again, generally when you contact support, they are helpful and do follow up to be sure your problem is solved.
Lisa Moughan | TrustRadius Reviewer

Support Rating

ConvergeHub

No score
No answers yet
No answers on this topic

SharpSpring

SharpSpring 8.8
Based on 36 answers
They always resolve my issue as best as they can, explain in depth and always offer many different venues to talk to them, whether it is through email, phone, etc. I can trust that it gets to someone and doesn't go into a blackhole, and I felt like they actually listen and are not dismissive.
Lucy Nguyen | TrustRadius Reviewer

Implementation Rating

ConvergeHub

No score
No answers yet
No answers on this topic

SharpSpring

SharpSpring 8.1
Based on 6 answers
Our custom application (CASL compliance) was not the typical on-boarding process for SharpSpring and they managed it very well. If we had to do it over, we would have let SharpSpring train us in their standard manner, trusting that the CASL compliance issues would sort themselves out in the process. Due to our own decisions we made our learning curve a little more difficult.
Derek A. Lackey | TrustRadius Reviewer

Alternatives Considered

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

SharpSpring

We've used HubSpot in the past and I was never that impressed for the amount of money that it cost. I almost felt like the Starter features were just to give you a taste of what you could do so that you'd want to spring for automation. going from $50/mo to $800/mo just isn't doable for a lot of small businesses.
Jordan Valentin | TrustRadius Reviewer

Return on Investment

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

SharpSpring

  • The SharpSpring ROI is noticed almost immediately due to their pricing structure being so low and the amount of tools offered so high.
  • It is also easy to monitor your ROI by tracking campaigns and seeing real time data to back up the efforts you are putting in
  • Being able to have transparency in a company is great and SharpSpring allows you to display charts, graphs and workflows to show exactly how well your marketing department is doing.
Mark Percival Jr | TrustRadius Reviewer

Screenshots

Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

SharpSpring

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

SharpSpring Editions & Modules

Additional Pricing Details
For the latest information on pricing, visit https://sharpspring.com/pricing/?utm=tr.

Rating Summary

Likelihood to Recommend

ConvergeHub
8.0
SharpSpring
8.1

Likelihood to Renew

ConvergeHub
SharpSpring
8.9

Usability

ConvergeHub
SharpSpring
8.3

Reliability and Availability

ConvergeHub
SharpSpring
4.5

Performance

ConvergeHub
SharpSpring
7.3

Support Rating

ConvergeHub
SharpSpring
8.8

Online Training

ConvergeHub
SharpSpring
4.5

Implementation Rating

ConvergeHub
SharpSpring
8.1

Scalability

ConvergeHub
SharpSpring
4.5

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