ConvergeHub vs SharpSpring

Likelihood to Recommend

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.

Read full review

Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

View all 1 answers on this topic

The top functionality to me is being able to easily tie leads to a campaign to gauge and manage our effectiveness and to report this to the client. In the past we could see impressions and clicks and website visits from our online ad campaigns. Now we are seeing the actual leads and being able to follow activity after the initial contact. The added visibility has been an absolute game changer in the value we can provide our clients. Having this in the same platform as the CRM and email marketing makes a really powerful combo.

Read full review

Kurt Hoffmann

Marketing Director/Founder

Abra MarketingMarketing & Advertising, 1-10 employees

View all 405 answers on this topic

Feature Rating Comparison

ConvergeHub

SharpSpring

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

ConvergeHub

SharpSpring

Case management

ConvergeHub

SharpSpring

Lead management

Email marketing

ConvergeHub

SharpSpring

Task management

Billing and invoicing management

Reporting

ConvergeHub

SharpSpring

Pipeline visualization

Customizable reports

ConvergeHub

SharpSpring

Custom fields

API for custom integration

ConvergeHub

SharpSpring

Mobile access

ConvergeHub

SharpSpring

Role-based user permissions

ConvergeHub

SharpSpring

WYSIWYG email editor

Dynamic content

Ability to test dynamic content

Landing pages

A/B testing

Mobile optimization

Email deliverability reporting

List management

Triggered drip sequences

ConvergeHub

SharpSpring

Lead nurturing

Lead scoring and grading

Data quality management

Automated sales alerts and tasks

ConvergeHub

SharpSpring

Calendaring

Event/webinar marketing

ConvergeHub

SharpSpring

Social sharing and campaigns

Social profile integration

ConvergeHub

SharpSpring

Dashboards

Standard reports

Custom reports

ConvergeHub

SharpSpring

API

Role-based workflow & approvals

Customizability

Integration with Salesforce.com

Integration with Microsoft Dynamics CRM

Integration with SugarCRM

Pros

The dashboards are really good and feature laden.
The UI is really intuitive as well as user friendly.
Automation of simple tasks as well as the marketing process is really easy.
Above all the pricing takes the cake here.

Read full review

Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

View all 1 answers on this topic

It is easy to learn - there was no onboarding fatigue; rather, excitement to learn more and put our learning into use!
It is easy to use - it allows for customization without getting over complicated. This ensures a wide variety of users can be engaged in this new process.
The customization is awesome - it means we can customize the tool to our business processes, rather than change our business to fit within the constraints of a tool.

Read full review

Jennifer W.

Customer Experience and Special Products

Infinite Analytics Inc.Computer Software, 1-10 employees

View all 405 answers on this topic

Cons

Customer support isn't that great, takes a lot of time to respond.
Notifications are not on time, i.e. they are delayed and not real time.
Lack of integration with other applications.

Read full review

Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

View all 1 answers on this topic

Onboarding can be overwhelming if you try to onboard without using materials and coaching provided. (Yes, that's me.) This is a robust platform and there is a lot of information to take in and get acquainted with to get the full effectiveness of the platform. You're going to be eager to start but take your time.
Patience required. There is a tendency to rush in to get started right away having seen the promise. SharpSpring provides high quality onboarding coaches for 60 days so nothing is missed.

Read full review

Matthew Maginley

Consultant

Managed Media Services and MarketingMarketing & Advertising, 1-10 employees

View all 405 answers on this topic

Likelihood to Renew

No score

No answers yet

No answers on this topic

SharpSpring 8.9

Based on 27 answers

We have been very impressed with all aspects of this software and the potential for it to radically change how we operate is huge! Support has been exceptional and we have discovered many extra uses for the software than originally thought. Not only will it give us benefits for our company's growth, but for our client's growth as well.

Read full review

David Fox

President

Spider Marketing GroupMarketing & Advertising, 1-10 employees

View all 27 answers on this topic

Usability

No score

No answers yet

No answers on this topic

SharpSpring 8.3

Based on 36 answers

Mostly good, and they have upped their support game of late. One annoying thing they continue to do, though, is introduce changes to the platform with no notification...so you go in to do something, and you're stuck fiddling for a long time trying to figure out what changed and how to cope. But, again, generally when you contact support, they are helpful and do follow up to be sure your problem is solved.

Read full review

Lisa Moughan

Global Marketing / Corporate Communication Manager

3SI Security SystemsSecurity and Investigations, 201-500 employees

View all 36 answers on this topic

Support Rating

No score

No answers yet

No answers on this topic

SharpSpring 8.8

Based on 36 answers

They always resolve my issue as best as they can, explain in depth and always offer many different venues to talk to them, whether it is through email, phone, etc. I can trust that it gets to someone and doesn't go into a blackhole, and I felt like they actually listen and are not dismissive.

Read full review

Lucy Nguyen

Marketing Adminstrative Assistant

Bailey Metal ProductsBuilding Materials, 201-500 employees

View all 36 answers on this topic

Implementation Rating

No score

No answers yet

No answers on this topic

SharpSpring 8.1

Based on 6 answers

Our custom application (CASL compliance) was not the typical on-boarding process for SharpSpring and they managed it very well. If we had to do it over, we would have let SharpSpring train us in their standard manner, trusting that the CASL compliance issues would sort themselves out in the process. Due to our own decisions we made our learning curve a little more difficult.

Read full review

Derek A. Lackey

CEO (Chief Executive Officer)

Direct Marketing Association of Canada (DMAC)Marketing and Advertising, 11-50 employees

View all 6 answers on this topic

Alternatives Considered

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.

Read full review

Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

View all 1 answers on this topic

We've used HubSpot in the past and I was never that impressed for the amount of money that it cost. I almost felt like the Starter features were just to give you a taste of what you could do so that you'd want to spring for automation. going from $50/mo to $800/mo just isn't doable for a lot of small businesses.

Read full review

Jordan Valentin

Content Strategist

Morether Creative AgencyMarketing & Advertising, 1-10 employees

View all 405 answers on this topic

Return on Investment

It helps increase the overall productivity by automating daily routine tasks.
Sales & marketing process becomes easier and more productive.
Workflow management is easier.
Overall productivity increases many-fold.

Read full review

Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

View all 1 answers on this topic

The SharpSpring ROI is noticed almost immediately due to their pricing structure being so low and the amount of tools offered so high.
It is also easy to monitor your ROI by tracking campaigns and seeing real time data to back up the efforts you are putting in
Being able to have transparency in a company is great and SharpSpring allows you to display charts, graphs and workflows to show exactly how well your marketing department is doing.

Read full review

Mark Percival Jr

MARCOM Manager

Murray Percival CompanyElectrical & Electronic Manufacturing, 11-50 employees

View all 405 answers on this topic

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

ConvergeHub Editions & Modules

Edition

Lite	$9¹
Professional	$29¹
Premium	$59¹

per user - per month

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Required

SharpSpring Editions & Modules

—

Additional Pricing Details

For the latest information on pricing, visit https://sharpspring.com/pricing/?utm=tr.

Rating Summary

ConvergeHub

SharpSpring

ConvergeHub

SharpSpring

ConvergeHub

SharpSpring

ConvergeHub

SharpSpring

ConvergeHub

SharpSpring

ConvergeHub

SharpSpring

ConvergeHub

SharpSpring

ConvergeHub

SharpSpring

ConvergeHub

SharpSpring

Likelihood to Recommend

ConvergeHub

SharpSpring

Feature Rating Comparison

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

Case management

Lead management

Email marketing

Task management

Billing and invoicing management

Reporting

Pipeline visualization

Customizable reports

Custom fields

API for custom integration

Mobile access

Role-based user permissions

WYSIWYG email editor

Dynamic content

Ability to test dynamic content

Landing pages

A/B testing

Mobile optimization

Email deliverability reporting

List management

Triggered drip sequences

Lead nurturing

Lead scoring and grading

Data quality management

Automated sales alerts and tasks

Calendaring

Event/webinar marketing

Social sharing and campaigns

Social profile integration

Dashboards

Standard reports

Custom reports

API

Role-based workflow & approvals

Customizability

Integration with Salesforce.com

Integration with Microsoft Dynamics CRM

Integration with SugarCRM

Pros

ConvergeHub

SharpSpring

Cons

ConvergeHub

SharpSpring

Likelihood to Renew

ConvergeHub

SharpSpring

Usability

ConvergeHub

SharpSpring

Support Rating

ConvergeHub

SharpSpring

Implementation Rating

ConvergeHub

SharpSpring

Alternatives Considered

ConvergeHub

SharpSpring

Return on Investment

ConvergeHub

SharpSpring

Screenshots

ConvergeHub

SharpSpring

Pricing Details

General