What users are saying about
2 Ratings
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Top Rated
643 Ratings
2 Ratings
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Score 8 out of 100

SharpSpring from Constant Contact

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Top Rated
643 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100

Feature Set Ratings

    Sales Force Automation

    8.3

    ConvergeHub

    83%

    SharpSpring from Constant Contact

    Feature Set Not Supported
    N/A
    ConvergeHub ranks higher in 9/9 features

    Customer data management / contact management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Workflow management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Territory management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Opportunity management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Contract management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Quote & order management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Interaction tracking

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Channel / partner relationship management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Customer Service & Support

    7.0

    ConvergeHub

    70%

    SharpSpring from Constant Contact

    Feature Set Not Supported
    N/A
    ConvergeHub ranks higher in 1/1 features

    Case management

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Marketing Automation

    9.0

    ConvergeHub

    90%

    SharpSpring from Constant Contact

    Feature Set Not Supported
    N/A
    ConvergeHub ranks higher in 2/2 features

    Lead management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Email marketing

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    CRM Project Management

    9.0

    ConvergeHub

    90%

    SharpSpring from Constant Contact

    Feature Set Not Supported
    N/A
    ConvergeHub ranks higher in 3/3 features

    Task management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Billing and invoicing management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Reporting

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    CRM Reporting & Analytics

    8.0

    ConvergeHub

    80%

    SharpSpring from Constant Contact

    Feature Set Not Supported
    N/A
    ConvergeHub ranks higher in 2/2 features

    Pipeline visualization

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Customizable reports

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Customization

    7.5

    ConvergeHub

    75%

    SharpSpring from Constant Contact

    Feature Set Not Supported
    N/A
    ConvergeHub ranks higher in 2/2 features

    Custom fields

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    API for custom integration

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Platform

    9.0

    ConvergeHub

    90%

    SharpSpring from Constant Contact

    Feature Set Not Supported
    N/A
    ConvergeHub ranks higher in 1/1 features

    Mobile access

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Security

    9.0

    ConvergeHub

    90%

    SharpSpring from Constant Contact

    Feature Set Not Supported
    N/A
    ConvergeHub ranks higher in 1/1 features

    Role-based user permissions

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Email & Online Marketing

    ConvergeHub

    Feature Set Not Supported
    N/A
    7.4

    SharpSpring from Constant Contact

    74%
    SharpSpring from Constant Contact ranks higher in 9/9 features

    WYSIWYG email editor

    N/A
    0 Ratings
    7.4
    74%
    459 Ratings

    Dynamic content

    N/A
    0 Ratings
    7.4
    74%
    443 Ratings

    Ability to test dynamic content

    N/A
    0 Ratings
    7.1
    71%
    424 Ratings

    Landing pages

    N/A
    0 Ratings
    6.4
    64%
    430 Ratings

    A/B testing

    N/A
    0 Ratings
    8.0
    80%
    385 Ratings

    Mobile optimization

    N/A
    0 Ratings
    4.1
    41%
    416 Ratings

    Email deliverability reporting

    N/A
    0 Ratings
    8.5
    85%
    805 Ratings

    List management

    N/A
    0 Ratings
    8.9
    89%
    489 Ratings

    Triggered drip sequences

    N/A
    0 Ratings
    9.0
    90%
    464 Ratings

    Lead Management

    ConvergeHub

    Feature Set Not Supported
    N/A
    8.8

    SharpSpring from Constant Contact

    88%
    SharpSpring from Constant Contact ranks higher in 4/4 features

    Lead nurturing

    N/A
    0 Ratings
    9.2
    92%
    474 Ratings

    Lead scoring and grading

    N/A
    0 Ratings
    8.3
    83%
    481 Ratings

    Data quality management

    N/A
    0 Ratings
    8.7
    87%
    457 Ratings

    Automated sales alerts and tasks

    N/A
    0 Ratings
    8.9
    89%
    453 Ratings

    Campaign Management

    ConvergeHub

    Feature Set Not Supported
    N/A
    8.5

    SharpSpring from Constant Contact

    85%
    SharpSpring from Constant Contact ranks higher in 2/2 features

    Calendaring

    N/A
    0 Ratings
    8.4
    84%
    329 Ratings

    Event/webinar marketing

    N/A
    0 Ratings
    8.6
    86%
    313 Ratings

    Social Media Marketing

    ConvergeHub

    Feature Set Not Supported
    N/A
    6.8

    SharpSpring from Constant Contact

    68%
    SharpSpring from Constant Contact ranks higher in 2/2 features

    Social sharing and campaigns

    N/A
    0 Ratings
    6.6
    66%
    307 Ratings

    Social profile integration

    N/A
    0 Ratings
    6.9
    69%
    353 Ratings

    Reporting & Analytics

    ConvergeHub

    Feature Set Not Supported
    N/A
    8.3

    SharpSpring from Constant Contact

    83%
    SharpSpring from Constant Contact ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    8.0
    80%
    476 Ratings

    Standard reports

    N/A
    0 Ratings
    8.7
    87%
    477 Ratings

    Custom reports

    N/A
    0 Ratings
    8.2
    82%
    438 Ratings

    Platform & Infrastructure

    ConvergeHub

    Feature Set Not Supported
    N/A
    8.1

    SharpSpring from Constant Contact

    81%
    SharpSpring from Constant Contact ranks higher in 6/6 features

    API

    N/A
    0 Ratings
    8.2
    82%
    357 Ratings

    Role-based workflow & approvals

    N/A
    0 Ratings
    8.4
    84%
    394 Ratings

    Customizability

    N/A
    0 Ratings
    8.0
    80%
    432 Ratings

    Integration with Salesforce.com

    N/A
    0 Ratings
    8.0
    80%
    213 Ratings

    Integration with Microsoft Dynamics CRM

    N/A
    0 Ratings
    8.1
    81%
    97 Ratings

    Integration with SugarCRM

    N/A
    0 Ratings
    7.8
    78%
    90 Ratings

    Attribute Ratings

    • SharpSpring from Constant Contact is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.0

    ConvergeHub

    80%
    1 Rating
    8.9

    SharpSpring from Constant Contact

    89%
    513 Ratings

    Likelihood to Renew

    ConvergeHub

    N/A
    0 Ratings
    7.5

    SharpSpring from Constant Contact

    75%
    31 Ratings

    Usability

    ConvergeHub

    N/A
    0 Ratings
    8.1

    SharpSpring from Constant Contact

    81%
    69 Ratings

    Availability

    ConvergeHub

    N/A
    0 Ratings
    6.9

    SharpSpring from Constant Contact

    69%
    3 Ratings

    Performance

    ConvergeHub

    N/A
    0 Ratings
    4.3

    SharpSpring from Constant Contact

    43%
    3 Ratings

    Support Rating

    ConvergeHub

    N/A
    0 Ratings
    8.7

    SharpSpring from Constant Contact

    87%
    79 Ratings

    Online Training

    ConvergeHub

    N/A
    0 Ratings
    4.5

    SharpSpring from Constant Contact

    45%
    2 Ratings

    Implementation Rating

    ConvergeHub

    N/A
    0 Ratings
    8.3

    SharpSpring from Constant Contact

    83%
    14 Ratings

    Product Scalability

    ConvergeHub

    N/A
    0 Ratings
    3.1

    SharpSpring from Constant Contact

    31%
    2 Ratings

    Likelihood to Recommend

    ConvergeHub

    It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
    Prashant Choudhary | TrustRadius Reviewer

    SharpSpring from Constant Contact

    Very well suited for large corporate and any firms looking to utilize tracking and email marketing to the maximum. It is good at nurturing leads and converting them. I would say since SharpSpring is a little bit pricey that I would not recommend it for tiny firms that are in FMCG sectors and that barely utilize email, never mind email marketing.
    Jurgen Teichert | TrustRadius Reviewer

    Pros

    ConvergeHub

    • The dashboards are really good and feature laden.
    • The UI is really intuitive as well as user friendly.
    • Automation of simple tasks as well as the marketing process is really easy.
    • Above all the pricing takes the cake here.
    Prashant Choudhary | TrustRadius Reviewer

    SharpSpring from Constant Contact

    • Marketing Automation - simple to use and effective.
    • Sales Pipeline - very customizable for any industry.
    • Customer Support - their team is very responsive and knowledgeable.
    • Email Marketing - Easy to use but powerful segmentation and dynamic content capabilities.
    • Dynamic Form Creation - simple to use and very powerful.
    Tim Hemingway | TrustRadius Reviewer

    Cons

    ConvergeHub

    • Customer support isn't that great, takes a lot of time to respond.
    • Notifications are not on time, i.e. they are delayed and not real time.
    • Lack of integration with other applications.
    Prashant Choudhary | TrustRadius Reviewer

    SharpSpring from Constant Contact

    • The landing page builder is a bit hard to use. Doesn’t have much flexibility.
    • Sometimes confusing between types of workflows to use. Opportunity versus visual.
    • If you imported contacts that weren’t formatted correctly. It is hard to delete a bull amount. Need to type DELETE for each one manually. No bull options to make changes.
    Kaila Troia | TrustRadius Reviewer

    Pricing Details

    ConvergeHub

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $9 per user - per month

    ConvergeHub Editions & Modules

    Edition
    Lite$91
    Professional$291
    Premium$591
    1. per user - per month
    Additional Pricing Details

    SharpSpring from Constant Contact

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Required

    Starting Price

    $399 per month

    SharpSpring from Constant Contact Editions & Modules

    Edition
    1,000 Contacts$3991
    2,500 Contacts$4991
    5,000 Contacts$6991
    10,000 Contacts$8991
    20,000 Contacts$1,2991
    1. per month
    Additional Pricing Details

    Likelihood to Renew

    ConvergeHub

    No score
    No answers yet
    No answers on this topic

    SharpSpring from Constant Contact

    SharpSpring from Constant Contact 7.5
    Based on 31 answers
    We have been very impressed with all aspects of this software and the potential for it to radically change how we operate is huge! Support has been exceptional and we have discovered many extra uses for the software than originally thought. Not only will it give us benefits for our company's growth, but for our client's growth as well.
    David Fox | TrustRadius Reviewer

    Usability

    ConvergeHub

    No score
    No answers yet
    No answers on this topic

    SharpSpring from Constant Contact

    SharpSpring from Constant Contact 8.1
    Based on 69 answers
    This rating is coming from an administrative perspective. With so many features, workflows, dashboards, and more, there is certainly a lot going on, and even the most savvy software user can get a little overwhelmed when trying to decide how to best implement and utilize the platform to its full potential. That being said, the SharpSpring platform is well-implemented and well-organized, with most solutions being fairly intuitive, once you have a grasp of the software. It is fairly easy to learn, but difficult to master. Just like any powerful platform, however, the complexity is worth it, and once you are comfortable navigating and problem solving within SharpSpring, it becomes a great marketing and sales tool which can do virtually anything you need it to.
    Christine Mullins | TrustRadius Reviewer

    Support Rating

    ConvergeHub

    No score
    No answers yet
    No answers on this topic

    SharpSpring from Constant Contact

    SharpSpring from Constant Contact 8.7
    Based on 79 answers
    The support is great which really helps overcome challenges if you become stuck and the training videos are great too. Same-day replies are great and I even got some help with some CSS code on the chat. Not many organizations would do this or even respond.
    Darren Winter, MA | TrustRadius Reviewer

    Implementation Rating

    ConvergeHub

    No score
    No answers yet
    No answers on this topic

    SharpSpring from Constant Contact

    SharpSpring from Constant Contact 8.3
    Based on 14 answers
    Overall I would say to be patient and bring everyone who will be touching the platform to the onboarding sessions. The Virtual Classroom lets you onboard as quickly or slowly as you want. Sales, marketing, design, account management, get 'em all in on it. For the most part, they will be happy to use this platform. I recommend getting as many people as possible to see the SharpSpring demo.
    Matthew Maginley | TrustRadius Reviewer

    Alternatives Considered

    ConvergeHub

    ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
    Prashant Choudhary | TrustRadius Reviewer

    SharpSpring from Constant Contact

    We use different CRMs for different clients, mostly due to budget and other requirements. SharpSpring from Constant Contact is in the middle, price-wise, but is slightly more user-friendly than ActiveCampaign when it comes to certain things, such as drip campaigns and workflows. Though the price can be prohibitive to some clients, it is extremely robust. I definitely prefer the list-building, the ability to send smart emails and the WYSIWYG editor.
    Kèlene Poyurs | TrustRadius Reviewer

    Return on Investment

    ConvergeHub

    • It helps increase the overall productivity by automating daily routine tasks.
    • Sales & marketing process becomes easier and more productive.
    • Workflow management is easier.
    • Overall productivity increases many-fold.
    Prashant Choudhary | TrustRadius Reviewer

    SharpSpring from Constant Contact

    • It's had a positive impact on ROI in that it's provided management with visibility into forecasting, making the budgeting process clearer.
    • When new representatives join the company it's easy to get [them] up and running in SharpSpring, minimizing time spent on training.
    • SharpSpring helps our team of reps clearly see the current list of opportunities, and create tasks to make sure we don't miss any follow-ups
    Jason Carlage | TrustRadius Reviewer

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