2 Ratings
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Score 8 out of 100
45 Ratings
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Score 7.7 out of 100

Feature Set Ratings

    Sales Force Automation

    8.3

    ConvergeHub

    83%

    Sprinklr Modern Marketing & Advertising

    Feature Set Not Supported
    N/A
    ConvergeHub ranks higher in 9/9 features

    Customer data management / contact management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Workflow management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Territory management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Opportunity management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Contract management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Quote & order management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Interaction tracking

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Channel / partner relationship management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Customer Service & Support

    7.0

    ConvergeHub

    70%

    Sprinklr Modern Marketing & Advertising

    Feature Set Not Supported
    N/A
    ConvergeHub ranks higher in 1/1 features

    Case management

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Marketing Automation

    9.0

    ConvergeHub

    90%

    Sprinklr Modern Marketing & Advertising

    Feature Set Not Supported
    N/A
    ConvergeHub ranks higher in 2/2 features

    Lead management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Email marketing

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    CRM Project Management

    9.0

    ConvergeHub

    90%

    Sprinklr Modern Marketing & Advertising

    Feature Set Not Supported
    N/A
    ConvergeHub ranks higher in 3/3 features

    Task management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Billing and invoicing management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Reporting

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    CRM Reporting & Analytics

    8.0

    ConvergeHub

    80%

    Sprinklr Modern Marketing & Advertising

    Feature Set Not Supported
    N/A
    ConvergeHub ranks higher in 2/2 features

    Pipeline visualization

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Customizable reports

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Customization

    7.5

    ConvergeHub

    75%

    Sprinklr Modern Marketing & Advertising

    Feature Set Not Supported
    N/A
    ConvergeHub ranks higher in 2/2 features

    Custom fields

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    API for custom integration

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Platform

    9.0

    ConvergeHub

    90%

    Sprinklr Modern Marketing & Advertising

    Feature Set Not Supported
    N/A
    ConvergeHub ranks higher in 1/1 features

    Mobile access

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Security

    9.0

    ConvergeHub

    90%

    Sprinklr Modern Marketing & Advertising

    Feature Set Not Supported
    N/A
    ConvergeHub ranks higher in 1/1 features

    Role-based user permissions

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Content Creation

    ConvergeHub

    Feature Set Not Supported
    N/A
    8.1

    Sprinklr Modern Marketing & Advertising

    81%
    Sprinklr Modern Marketing & Advertising ranks higher in 5/5 features

    Ideation

    N/A
    0 Ratings
    7.0
    70%
    4 Ratings

    Approval workflows

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    Content collaboration

    N/A
    0 Ratings
    8.0
    80%
    6 Ratings

    Content calendar

    N/A
    0 Ratings
    9.0
    90%
    4 Ratings

    Network for content licensing/production

    N/A
    0 Ratings
    7.3
    73%
    1 Rating

    Content Publishing

    ConvergeHub

    Feature Set Not Supported
    N/A
    7.9

    Sprinklr Modern Marketing & Advertising

    79%
    Sprinklr Modern Marketing & Advertising ranks higher in 6/6 features

    Content hub

    N/A
    0 Ratings
    6.5
    65%
    5 Ratings

    Forms / Gated content

    N/A
    0 Ratings
    8.0
    80%
    3 Ratings

    Embedded CTAs

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Content distribution

    N/A
    0 Ratings
    9.0
    90%
    5 Ratings

    Content promotion

    N/A
    0 Ratings
    8.5
    85%
    5 Ratings

    Content automation

    N/A
    0 Ratings
    7.5
    75%
    5 Ratings

    Content Reporting & Analytics

    ConvergeHub

    Feature Set Not Supported
    N/A
    7.4

    Sprinklr Modern Marketing & Advertising

    74%
    Sprinklr Modern Marketing & Advertising ranks higher in 5/5 features

    Audience profiling and targeting

    N/A
    0 Ratings
    5.5
    55%
    7 Ratings

    Closed-loop tracking and reporting

    N/A
    0 Ratings
    8.0
    80%
    6 Ratings

    Content performance analytics

    N/A
    0 Ratings
    7.5
    75%
    7 Ratings

    Campaign optimization dashboard

    N/A
    0 Ratings
    7.5
    75%
    5 Ratings

    Competitive analytics

    N/A
    0 Ratings
    8.5
    85%
    6 Ratings

    Attribute Ratings

    • ConvergeHub is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.0

    ConvergeHub

    80%
    1 Rating
    7.4

    Sprinklr Modern Marketing & Advertising

    74%
    16 Ratings

    Support Rating

    ConvergeHub

    N/A
    0 Ratings
    8.4

    Sprinklr Modern Marketing & Advertising

    84%
    28 Ratings

    Likelihood to Recommend

    ConvergeHub

    It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
    Prashant Choudhary | TrustRadius Reviewer

    Sprinklr Modern Marketing & Advertising

    Sprinklr is well suited for several teams working together to all use one tool. It's helpful for brands running several paid initiatives on several different platforms for monitoring or turning ads on and off quickly if a PR issue arises. You can have ads set up for timely/seasonal scenarios to quickly take advantage of messaging that's relevant for geo-targeted locations. If you're looking for a very simplified quick step process, Sprinklr is too robust and costly for that.
    Anonymous | TrustRadius Reviewer

    Pros

    ConvergeHub

    • The dashboards are really good and feature laden.
    • The UI is really intuitive as well as user friendly.
    • Automation of simple tasks as well as the marketing process is really easy.
    • Above all the pricing takes the cake here.
    Prashant Choudhary | TrustRadius Reviewer

    Sprinklr Modern Marketing & Advertising

    • Great personal attention from our account executive. They tried their best to coach and onboarding.
    • Sprinklr is really user friendly. The navigation is intuitive and simple to learn.
    • Their knowledge base of articles and user generated tips was really awesome and complete. You can find anything you need in there.
    Alissa Calomino | TrustRadius Reviewer

    Cons

    ConvergeHub

    • Customer support isn't that great, takes a lot of time to respond.
    • Notifications are not on time, i.e. they are delayed and not real time.
    • Lack of integration with other applications.
    Prashant Choudhary | TrustRadius Reviewer

    Sprinklr Modern Marketing & Advertising

    • It can be overwhelming when you first start. There is so much functionality. Go to a formal training to see all of the things it can do and pick what you need. Once you learn it, it is a great tool, but it is a lot to learn!
    Corey Walker | TrustRadius Reviewer

    Pricing Details

    ConvergeHub

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $9 per user - per month

    ConvergeHub Editions & Modules

    Edition
    Lite$91
    Professional$291
    Premium$591
    1. per user - per month
    Additional Pricing Details

    Sprinklr Modern Marketing & Advertising

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Sprinklr Modern Marketing & Advertising Editions & Modules

    Additional Pricing Details

    Support Rating

    ConvergeHub

    No score
    No answers yet
    No answers on this topic

    Sprinklr Modern Marketing & Advertising

    Sprinklr Modern Marketing & Advertising 8.4
    Based on 28 answers
    We do not have the closest relationship with our Sprinklr representative. It would be nice for them to be more proactive like our other platform reps who are in constant communication when it comes to new products and launches within the platform. I usually sign up for webinars in order to learn about new products.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    ConvergeHub

    ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
    Prashant Choudhary | TrustRadius Reviewer

    Sprinklr Modern Marketing & Advertising

    We are using different platforms for different clients. It depends on how the client's budget and what they can invest in their reporting tool. Sprinklr is the most complex, biggest, and most customizable. We say if Brandwatch is LEGO Duplo, then Socialbakers is LEGO Classic and Sprinklr is LEGO Technic. I really love the Powerpoint export from reports from Socialbakers because it saves me a lot of time (one of their best selling points) & the integration of competitors and their metrics is very helpful. But their publishing tool does not work well. If we want to have the cheapest version, we implement a simple Google Data Studio dashboard.
    Robert Lange | TrustRadius Reviewer

    Return on Investment

    ConvergeHub

    • It helps increase the overall productivity by automating daily routine tasks.
    • Sales & marketing process becomes easier and more productive.
    • Workflow management is easier.
    • Overall productivity increases many-fold.
    Prashant Choudhary | TrustRadius Reviewer

    Sprinklr Modern Marketing & Advertising

    • Because Sprinklr is so robust and has a learning curve, it has delayed some ads being set up on time. Or if ad issues need troubleshooting, it can take a while to be resolved and by that time the campaign may be half over and therefore the expected results don't come in based on the lack of time
    • Quality assurance takes longer inside of Sprinklr than it does on native platforms for our team so it takes a lot more time than usual
    • In general, the amount of time it takes to learn how to use the platform has eaten up a lot of time that is typically used for other tasks and that prevents things from getting done which is hard for the team
    • The price of the tool is very high so I'm not sure that the ROI is 1 to 1
    Anonymous | TrustRadius Reviewer

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