ConvergeHub vs Sprinklr Modern Marketing & Advertising

What users are saying about

Score 8 out of 10

Based on 2 reviews and ratings

Score 7.7 out of 10

Based on 45 reviews and ratings

Learn More

Feature Set Ratings

Sales Force Automation

8.3

ConvergeHub

83%

Sprinklr Modern Marketing & Advertising

Feature Set Not Supported

N/A

ConvergeHub ranks higher in 9/9 features

Customer data management / contact management

9.0

90%

1 Rating

N/A

0 Ratings

Workflow management

9.0

90%

1 Rating

N/A

0 Ratings

Territory management

8.0

80%

1 Rating

N/A

0 Ratings

Opportunity management

9.0

90%

1 Rating

N/A

0 Ratings

Integration with email client (e.g., Outlook or Gmail)

7.0

70%

1 Rating

N/A

0 Ratings

Contract management

8.0

80%

1 Rating

N/A

0 Ratings

Quote & order management

9.0

90%

1 Rating

N/A

0 Ratings

Interaction tracking

8.0

80%

1 Rating

N/A

0 Ratings

Channel / partner relationship management

8.0

80%

1 Rating

N/A

0 Ratings

Customer Service & Support

7.0

ConvergeHub

70%

Sprinklr Modern Marketing & Advertising

Feature Set Not Supported

N/A

ConvergeHub ranks higher in 1/1 features

Case management

7.0

70%

1 Rating

N/A

0 Ratings

Marketing Automation

9.0

ConvergeHub

90%

Sprinklr Modern Marketing & Advertising

Feature Set Not Supported

N/A

ConvergeHub ranks higher in 2/2 features

Lead management

9.0

90%

1 Rating

N/A

0 Ratings

Email marketing

9.0

90%

1 Rating

N/A

0 Ratings

CRM Project Management

9.0

ConvergeHub

90%

Sprinklr Modern Marketing & Advertising

Feature Set Not Supported

N/A

ConvergeHub ranks higher in 3/3 features

Task management

9.0

90%

1 Rating

N/A

0 Ratings

Billing and invoicing management

9.0

90%

1 Rating

N/A

0 Ratings

Reporting

9.0

90%

1 Rating

N/A

0 Ratings

CRM Reporting & Analytics

8.0

ConvergeHub

80%

Sprinklr Modern Marketing & Advertising

Feature Set Not Supported

N/A

ConvergeHub ranks higher in 2/2 features

Pipeline visualization

8.0

80%

1 Rating

N/A

0 Ratings

Customizable reports

8.0

80%

1 Rating

N/A

0 Ratings

Customization

7.5

ConvergeHub

75%

Sprinklr Modern Marketing & Advertising

Feature Set Not Supported

N/A

ConvergeHub ranks higher in 2/2 features

Custom fields

8.0

80%

1 Rating

N/A

0 Ratings

API for custom integration

7.0

70%

1 Rating

N/A

0 Ratings

Platform

9.0

ConvergeHub

90%

Sprinklr Modern Marketing & Advertising

Feature Set Not Supported

N/A

ConvergeHub ranks higher in 1/1 features

Mobile access

9.0

90%

1 Rating

N/A

0 Ratings

Security

9.0

ConvergeHub

90%

Sprinklr Modern Marketing & Advertising

Feature Set Not Supported

N/A

ConvergeHub ranks higher in 1/1 features

Role-based user permissions

9.0

90%

1 Rating

N/A

0 Ratings

Content Creation

ConvergeHub

Feature Set Not Supported

N/A

8.1

Sprinklr Modern Marketing & Advertising

81%

Sprinklr Modern Marketing & Advertising ranks higher in 5/5 features

Ideation

N/A

0 Ratings

7.0

70%

4 Ratings

Approval workflows

N/A

0 Ratings

9.0

90%

3 Ratings

Content collaboration

N/A

0 Ratings

8.0

80%

6 Ratings

Content calendar

N/A

0 Ratings

9.0

90%

4 Ratings

Network for content licensing/production

N/A

0 Ratings

7.3

73%

1 Rating

Content Publishing

ConvergeHub

Feature Set Not Supported

N/A

7.9

Sprinklr Modern Marketing & Advertising

79%

Sprinklr Modern Marketing & Advertising ranks higher in 6/6 features

Content hub

N/A

0 Ratings

6.5

65%

5 Ratings

Forms / Gated content

N/A

0 Ratings

8.0

80%

3 Ratings

Embedded CTAs

N/A

0 Ratings

8.0

80%

2 Ratings

Content distribution

N/A

0 Ratings

9.0

90%

5 Ratings

Content promotion

N/A

0 Ratings

8.5

85%

5 Ratings

Content automation

N/A

0 Ratings

7.5

75%

5 Ratings

Content Reporting & Analytics

ConvergeHub

Feature Set Not Supported

N/A

7.4

Sprinklr Modern Marketing & Advertising

74%

Sprinklr Modern Marketing & Advertising ranks higher in 5/5 features

Audience profiling and targeting

N/A

0 Ratings

5.5

55%

7 Ratings

Closed-loop tracking and reporting

N/A

0 Ratings

8.0

80%

6 Ratings

Content performance analytics

N/A

0 Ratings

7.5

75%

7 Ratings

Campaign optimization dashboard

N/A

0 Ratings

7.5

75%

5 Ratings

Competitive analytics

N/A

0 Ratings

8.5

85%

6 Ratings

Attribute Ratings

ConvergeHub is rated higher in 1 area: Likelihood to Recommend

ConvergeHub

80%

1 Rating

7.4

Sprinklr Modern Marketing & Advertising

74%

16 Ratings

ConvergeHub

N/A

0 Ratings

8.4

Sprinklr Modern Marketing & Advertising

84%

28 Ratings

Pros

The dashboards are really good and feature laden.
The UI is really intuitive as well as user friendly.
Automation of simple tasks as well as the marketing process is really easy.
Above all the pricing takes the cake here.

Read full review

Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

View all 1 answers on this topic

Great personal attention from our account executive. They tried their best to coach and onboarding.
Sprinklr is really user friendly. The navigation is intuitive and simple to learn.
Their knowledge base of articles and user generated tips was really awesome and complete. You can find anything you need in there.

Read full review

Alissa Calomino

Senior Business Solutions Owner for Marketing Technology

Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & TexasHospital & Health Care, 5001-10,000 employees

View all 16 answers on this topic

Cons

Customer support isn't that great, takes a lot of time to respond.
Notifications are not on time, i.e. they are delayed and not real time.
Lack of integration with other applications.

Read full review

Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

View all 1 answers on this topic

It can be overwhelming when you first start. There is so much functionality. Go to a formal training to see all of the things it can do and pick what you need. Once you learn it, it is a great tool, but it is a lot to learn!

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Corey Walker

Marketing Specialist

The Marketing SpecialistMarketing and Advertising, 1-10 employees

View all 16 answers on this topic

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

Starting Price

$9 per user - per month

ConvergeHub Editions & Modules

Edition

Lite	$9¹
Professional	$29¹
Premium	$59¹

per user - per month

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Starting Price

—

Sprinklr Modern Marketing & Advertising Editions & Modules

—

Additional Pricing Details

—

Support Rating

No score

No answers yet

No answers on this topic

Sprinklr Modern Marketing & Advertising 8.4

Based on 28 answers

We do not have the closest relationship with our Sprinklr representative. It would be nice for them to be more proactive like our other platform reps who are in constant communication when it comes to new products and launches within the platform. I usually sign up for webinars in order to learn about new products.

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Verified User

Analyst in Marketing

Marketing and Advertising Company, 10,001+ employees

View all 28 answers on this topic

Alternatives Considered

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

View all 1 answers on this topic

We are using different platforms for different clients. It depends on how the client's budget and what they can invest in their reporting tool. Sprinklr is the most complex, biggest, and most customizable. We say if Brandwatch is LEGO Duplo, then Socialbakers is LEGO Classic and Sprinklr is LEGO Technic. I really love the Powerpoint export from reports from Socialbakers because it saves me a lot of time (one of their best selling points) & the integration of competitors and their metrics is very helpful. But their publishing tool does not work well. If we want to have the cheapest version, we implement a simple Google Data Studio dashboard.

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Robert Lange

Head of Paid Media & Social Media Consultant, Strategist

neulandherzer (client: EGGER Group)Internet, 51-200 employees

View all 16 answers on this topic

Return on Investment

It helps increase the overall productivity by automating daily routine tasks.
Sales & marketing process becomes easier and more productive.
Workflow management is easier.
Overall productivity increases many-fold.

Read full review

Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

View all 1 answers on this topic

Because Sprinklr is so robust and has a learning curve, it has delayed some ads being set up on time. Or if ad issues need troubleshooting, it can take a while to be resolved and by that time the campaign may be half over and therefore the expected results don't come in based on the lack of time
Quality assurance takes longer inside of Sprinklr than it does on native platforms for our team so it takes a lot more time than usual
In general, the amount of time it takes to learn how to use the platform has eaten up a lot of time that is typically used for other tasks and that prevents things from getting done which is hard for the team
The price of the tool is very high so I'm not sure that the ROI is 1 to 1

Read full review

Verified User

Strategist in Marketing

Retail Company, 10,001+ employees

View all 16 answers on this topic

Screenshots

See All (6) ConvergeHub Screenshots

—

ConvergeHub

Sprinklr Modern Marketing & Advertising

ConvergeHub

Sprinklr Modern Marketing & Advertising

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

ConvergeHub

Sprinklr Modern Marketing & Advertising

Case management

ConvergeHub

Sprinklr Modern Marketing & Advertising

Lead management

Email marketing

ConvergeHub

Sprinklr Modern Marketing & Advertising

Task management

Billing and invoicing management

Reporting

ConvergeHub

Sprinklr Modern Marketing & Advertising

Pipeline visualization

Customizable reports

ConvergeHub

Sprinklr Modern Marketing & Advertising

Custom fields

API for custom integration

ConvergeHub

Sprinklr Modern Marketing & Advertising

Mobile access

ConvergeHub

Sprinklr Modern Marketing & Advertising

Role-based user permissions

ConvergeHub

Sprinklr Modern Marketing & Advertising

Ideation

Approval workflows

Content collaboration

Content calendar

Network for content licensing/production

ConvergeHub

Sprinklr Modern Marketing & Advertising

Content hub

Forms / Gated content

Embedded CTAs

Content distribution

Content promotion

Content automation

ConvergeHub

Sprinklr Modern Marketing & Advertising

Audience profiling and targeting

Closed-loop tracking and reporting

Content performance analytics

Campaign optimization dashboard

Competitive analytics

ConvergeHub

Sprinklr Modern Marketing & Advertising

ConvergeHub

Sprinklr Modern Marketing & Advertising

Likelihood to Recommend

ConvergeHub

Sprinklr Modern Marketing & Advertising

Pros

ConvergeHub

Sprinklr Modern Marketing & Advertising

Cons

ConvergeHub

Sprinklr Modern Marketing & Advertising

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?