What users are saying about
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 2 reviews and ratings
45 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.7 out of 100
Based on 45 reviews and ratings
Feature Set Ratings
Sales Force Automation
8.3
ConvergeHub
83%
Sprinklr Modern Marketing & Advertising
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 9/9 features
ConvergeHub ranks higher in 9/9 features
Customer data management / contact management
9.0
90%
1 Rating
N/A
0 Ratings
Workflow management
9.0
90%
1 Rating
N/A
0 Ratings
Territory management
8.0
80%
1 Rating
N/A
0 Ratings
Opportunity management
9.0
90%
1 Rating
N/A
0 Ratings
Integration with email client (e.g., Outlook or Gmail)
7.0
70%
1 Rating
N/A
0 Ratings
Contract management
8.0
80%
1 Rating
N/A
0 Ratings
Quote & order management
9.0
90%
1 Rating
N/A
0 Ratings
Interaction tracking
8.0
80%
1 Rating
N/A
0 Ratings
Channel / partner relationship management
8.0
80%
1 Rating
N/A
0 Ratings
Customer Service & Support
7.0
ConvergeHub
70%
Sprinklr Modern Marketing & Advertising
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 1/1 features
ConvergeHub ranks higher in 1/1 features
Case management
7.0
70%
1 Rating
N/A
0 Ratings
Marketing Automation
9.0
ConvergeHub
90%
Sprinklr Modern Marketing & Advertising
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 2/2 features
ConvergeHub ranks higher in 2/2 features
Lead management
9.0
90%
1 Rating
N/A
0 Ratings
Email marketing
9.0
90%
1 Rating
N/A
0 Ratings
CRM Project Management
9.0
ConvergeHub
90%
Sprinklr Modern Marketing & Advertising
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 3/3 features
ConvergeHub ranks higher in 3/3 features
Task management
9.0
90%
1 Rating
N/A
0 Ratings
Billing and invoicing management
9.0
90%
1 Rating
N/A
0 Ratings
Reporting
9.0
90%
1 Rating
N/A
0 Ratings
CRM Reporting & Analytics
8.0
ConvergeHub
80%
Sprinklr Modern Marketing & Advertising
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 2/2 features
ConvergeHub ranks higher in 2/2 features
Pipeline visualization
8.0
80%
1 Rating
N/A
0 Ratings
Customizable reports
8.0
80%
1 Rating
N/A
0 Ratings
Customization
7.5
ConvergeHub
75%
Sprinklr Modern Marketing & Advertising
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 2/2 features
ConvergeHub ranks higher in 2/2 features
Custom fields
8.0
80%
1 Rating
N/A
0 Ratings
API for custom integration
7.0
70%
1 Rating
N/A
0 Ratings
Platform
9.0
ConvergeHub
90%
Sprinklr Modern Marketing & Advertising
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 1/1 features
ConvergeHub ranks higher in 1/1 features
Mobile access
9.0
90%
1 Rating
N/A
0 Ratings
Security
9.0
ConvergeHub
90%
Sprinklr Modern Marketing & Advertising
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 1/1 features
ConvergeHub ranks higher in 1/1 features
Role-based user permissions
9.0
90%
1 Rating
N/A
0 Ratings
Content Creation
ConvergeHub
Feature Set Not Supported
N/A
8.1
Sprinklr Modern Marketing & Advertising
81%
Sprinklr Modern Marketing & Advertising ranks higher in 5/5 features
Sprinklr Modern Marketing & Advertising ranks higher in 5/5 features
Ideation
N/A
0 Ratings
7.0
70%
4 Ratings
Approval workflows
N/A
0 Ratings
9.0
90%
3 Ratings
Content collaboration
N/A
0 Ratings
8.0
80%
6 Ratings
Content calendar
N/A
0 Ratings
9.0
90%
4 Ratings
Network for content licensing/production
N/A
0 Ratings
7.3
73%
1 Rating
Content Publishing
ConvergeHub
Feature Set Not Supported
N/A
7.9
Sprinklr Modern Marketing & Advertising
79%
Sprinklr Modern Marketing & Advertising ranks higher in 6/6 features
Sprinklr Modern Marketing & Advertising ranks higher in 6/6 features
Content hub
N/A
0 Ratings
6.5
65%
5 Ratings
Forms / Gated content
N/A
0 Ratings
8.0
80%
3 Ratings
Embedded CTAs
N/A
0 Ratings
8.0
80%
2 Ratings
Content distribution
N/A
0 Ratings
9.0
90%
5 Ratings
Content promotion
N/A
0 Ratings
8.5
85%
5 Ratings
Content automation
N/A
0 Ratings
7.5
75%
5 Ratings
Content Reporting & Analytics
ConvergeHub
Feature Set Not Supported
N/A
7.4
Sprinklr Modern Marketing & Advertising
74%
Sprinklr Modern Marketing & Advertising ranks higher in 5/5 features
Sprinklr Modern Marketing & Advertising ranks higher in 5/5 features
Audience profiling and targeting
N/A
0 Ratings
5.5
55%
7 Ratings
Closed-loop tracking and reporting
N/A
0 Ratings
8.0
80%
6 Ratings
Content performance analytics
N/A
0 Ratings
7.5
75%
7 Ratings
Campaign optimization dashboard
N/A
0 Ratings
7.5
75%
5 Ratings
Competitive analytics
N/A
0 Ratings
8.5
85%
6 Ratings
Attribute Ratings
- ConvergeHub is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.0
ConvergeHub
80%
1 Rating
7.4
Sprinklr Modern Marketing & Advertising
74%
16 Ratings
Support Rating
ConvergeHub
N/A
0 Ratings
8.4
Sprinklr Modern Marketing & Advertising
84%
28 Ratings
Likelihood to Recommend
ConvergeHub
It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Sprinklr Modern Marketing & Advertising
Sprinklr is well suited for several teams working together to all use one tool. It's helpful for brands running several paid initiatives on several different platforms for monitoring or turning ads on and off quickly if a PR issue arises. You can have ads set up for timely/seasonal scenarios to quickly take advantage of messaging that's relevant for geo-targeted locations. If you're looking for a very simplified quick step process, Sprinklr is too robust and costly for that.

Verified User
Strategist in Marketing
Retail Company, 10,001+ employeesPros
ConvergeHub
- The dashboards are really good and feature laden.
- The UI is really intuitive as well as user friendly.
- Automation of simple tasks as well as the marketing process is really easy.
- Above all the pricing takes the cake here.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Sprinklr Modern Marketing & Advertising
- Great personal attention from our account executive. They tried their best to coach and onboarding.
- Sprinklr is really user friendly. The navigation is intuitive and simple to learn.
- Their knowledge base of articles and user generated tips was really awesome and complete. You can find anything you need in there.
Senior Business Solutions Owner for Marketing Technology
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & TexasHospital & Health Care, 5001-10,000 employees
Cons
ConvergeHub
- Customer support isn't that great, takes a lot of time to respond.
- Notifications are not on time, i.e. they are delayed and not real time.
- Lack of integration with other applications.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Sprinklr Modern Marketing & Advertising
- It can be overwhelming when you first start. There is so much functionality. Go to a formal training to see all of the things it can do and pick what you need. Once you learn it, it is a great tool, but it is a lot to learn!
Marketing Specialist
The Marketing SpecialistMarketing and Advertising, 1-10 employees
Pricing Details
ConvergeHub
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$9 per user - per month
ConvergeHub Editions & Modules
Edition
Lite | $91 |
---|---|
Professional | $291 |
Premium | $591 |
- per user - per month
Additional Pricing Details
—Sprinklr Modern Marketing & Advertising
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Sprinklr Modern Marketing & Advertising Editions & Modules
—
Additional Pricing Details
—Support Rating
ConvergeHub
No score
No answers yet
No answers on this topic
Sprinklr Modern Marketing & Advertising
Sprinklr Modern Marketing & Advertising 8.4
Based on 28 answers
We do not have the closest relationship with our Sprinklr representative. It would be nice for them to be more proactive like our other platform reps who are in constant communication when it comes to new products and launches within the platform. I usually sign up for webinars in order to learn about new products.

Verified User
Analyst in Marketing
Marketing and Advertising Company, 10,001+ employeesAlternatives Considered
ConvergeHub
ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Sprinklr Modern Marketing & Advertising
We are using different platforms for different clients. It depends on how the client's budget and what they can invest in their reporting tool. Sprinklr is the most complex, biggest, and most customizable. We say if Brandwatch is LEGO Duplo, then Socialbakers is LEGO Classic and Sprinklr is LEGO Technic. I really love the Powerpoint export from reports from Socialbakers because it saves me a lot of time (one of their best selling points) & the integration of competitors and their metrics is very helpful. But their publishing tool does not work well. If we want to have the cheapest version, we implement a simple Google Data Studio dashboard.
Head of Paid Media & Social Media Consultant, Strategist
neulandherzer (client: EGGER Group)Internet, 51-200 employees
Return on Investment
ConvergeHub
- It helps increase the overall productivity by automating daily routine tasks.
- Sales & marketing process becomes easier and more productive.
- Workflow management is easier.
- Overall productivity increases many-fold.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Sprinklr Modern Marketing & Advertising
- Because Sprinklr is so robust and has a learning curve, it has delayed some ads being set up on time. Or if ad issues need troubleshooting, it can take a while to be resolved and by that time the campaign may be half over and therefore the expected results don't come in based on the lack of time
- Quality assurance takes longer inside of Sprinklr than it does on native platforms for our team so it takes a lot more time than usual
- In general, the amount of time it takes to learn how to use the platform has eaten up a lot of time that is typically used for other tasks and that prevents things from getting done which is hard for the team
- The price of the tool is very high so I'm not sure that the ROI is 1 to 1

Verified User
Strategist in Marketing
Retail Company, 10,001+ employees