ConvergeHub vs Sprinklr Modern Marketing & Advertising

Likelihood to Recommend

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

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Sprinklr is well suited for several teams working together to all use one tool. It's helpful for brands running several paid initiatives on several different platforms for monitoring or turning ads on and off quickly if a PR issue arises. You can have ads set up for timely/seasonal scenarios to quickly take advantage of messaging that's relevant for geo-targeted locations. If you're looking for a very simplified quick step process, Sprinklr is too robust and costly for that.

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Verified User

Strategist in Marketing

Retail Company, 10,001+ employees

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Feature Rating Comparison

ConvergeHub

Sprinklr Modern Marketing & Advertising

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

ConvergeHub

Sprinklr Modern Marketing & Advertising

Case management

ConvergeHub

Sprinklr Modern Marketing & Advertising

Lead management

Email marketing

ConvergeHub

Sprinklr Modern Marketing & Advertising

Task management

Billing and invoicing management

Reporting

ConvergeHub

Sprinklr Modern Marketing & Advertising

Pipeline visualization

Customizable reports

ConvergeHub

Sprinklr Modern Marketing & Advertising

Custom fields

API for custom integration

ConvergeHub

Sprinklr Modern Marketing & Advertising

Mobile access

ConvergeHub

Sprinklr Modern Marketing & Advertising

Role-based user permissions

ConvergeHub

Sprinklr Modern Marketing & Advertising

Ideation

Approval workflows

Content collaboration

Content calendar

Network for content licensing/production

ConvergeHub

Sprinklr Modern Marketing & Advertising

Content hub

Forms / Gated content

Embedded CTAs

Content distribution

Content promotion

Content automation

ConvergeHub

Sprinklr Modern Marketing & Advertising

Audience profiling and targeting

Closed-loop tracking and reporting

Content performance analytics

Campaign optimization dashboard

Competitive analytics

Pros

The dashboards are really good and feature laden.
The UI is really intuitive as well as user friendly.
Automation of simple tasks as well as the marketing process is really easy.
Above all the pricing takes the cake here.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

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Great personal attention from our account executive. They tried their best to coach and onboarding.
Sprinklr is really user friendly. The navigation is intuitive and simple to learn.
Their knowledge base of articles and user generated tips was really awesome and complete. You can find anything you need in there.

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Alissa Calomino

Senior Business Solutions Owner for Marketing Technology

Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & TexasHospital & Health Care, 5001-10,000 employees

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Cons

Customer support isn't that great, takes a lot of time to respond.
Notifications are not on time, i.e. they are delayed and not real time.
Lack of integration with other applications.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

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It can be overwhelming when you first start. There is so much functionality. Go to a formal training to see all of the things it can do and pick what you need. Once you learn it, it is a great tool, but it is a lot to learn!

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Corey Walker

Marketing Specialist

The Marketing SpecialistMarketing and Advertising, 1-10 employees

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Support Rating

No score

No answers yet

No answers on this topic

Sprinklr Modern Marketing & Advertising 7.2

Based on 26 answers

We do not have the closest relationship with our Sprinklr representative. It would be nice for them to be more proactive like our other platform reps who are in constant communication when it comes to new products and launches within the platform. I usually sign up for webinars in order to learn about new products.

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Verified User

Analyst in Marketing

Marketing and Advertising Company, 10,001+ employees

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Alternatives Considered

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

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We are using different platforms for different clients. It depends on how the client's budget and what they can invest in their reporting tool. Sprinklr is the most complex, biggest, and most customizable. We say if Brandwatch is LEGO Duplo, then Socialbakers is LEGO Classic and Sprinklr is LEGO Technic. I really love the Powerpoint export from reports from Socialbakers because it saves me a lot of time (one of their best selling points) & the integration of competitors and their metrics is very helpful. But their publishing tool does not work well. If we want to have the cheapest version, we implement a simple Google Data Studio dashboard.

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Robert Lange

Head of Paid Media & Social Media Consultant, Strategist

neulandherzer (client: EGGER Group)Internet, 51-200 employees

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Return on Investment

It helps increase the overall productivity by automating daily routine tasks.
Sales & marketing process becomes easier and more productive.
Workflow management is easier.
Overall productivity increases many-fold.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

View all 1 answers on this topic

Because Sprinklr is so robust and has a learning curve, it has delayed some ads being set up on time. Or if ad issues need troubleshooting, it can take a while to be resolved and by that time the campaign may be half over and therefore the expected results don't come in based on the lack of time
Quality assurance takes longer inside of Sprinklr than it does on native platforms for our team so it takes a lot more time than usual
In general, the amount of time it takes to learn how to use the platform has eaten up a lot of time that is typically used for other tasks and that prevents things from getting done which is hard for the team
The price of the tool is very high so I'm not sure that the ROI is 1 to 1

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Verified User

Strategist in Marketing

Retail Company, 10,001+ employees

View all 14 answers on this topic

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

ConvergeHub Editions & Modules

Edition

Lite	$9¹
Professional	$29¹
Premium	$59¹

per user - per month

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Sprinklr Modern Marketing & Advertising Editions & Modules

—

Additional Pricing Details

—

Rating Summary

ConvergeHub

Sprinklr Modern Marketing & Advertising

ConvergeHub

Sprinklr Modern Marketing & Advertising

Likelihood to Recommend

ConvergeHub

Sprinklr Modern Marketing & Advertising

Feature Rating Comparison

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

Case management

Lead management

Email marketing

Task management

Billing and invoicing management

Reporting

Pipeline visualization

Customizable reports

Custom fields

API for custom integration

Mobile access

Role-based user permissions

Ideation

Approval workflows

Content collaboration

Content calendar

Network for content licensing/production

Content hub

Forms / Gated content

Embedded CTAs

Content distribution

Content promotion

Content automation

Audience profiling and targeting

Closed-loop tracking and reporting

Content performance analytics

Campaign optimization dashboard

Competitive analytics

Pros

ConvergeHub

Sprinklr Modern Marketing & Advertising

Cons

ConvergeHub

Sprinklr Modern Marketing & Advertising

Support Rating

ConvergeHub

Sprinklr Modern Marketing & Advertising

Alternatives Considered

ConvergeHub

Sprinklr Modern Marketing & Advertising

Return on Investment

ConvergeHub

Sprinklr Modern Marketing & Advertising

Screenshots

ConvergeHub

Sprinklr Modern Marketing & Advertising

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

ConvergeHub Editions & Modules

Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Sprinklr Modern Marketing & Advertising Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison