2 Ratings
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Score 8 out of 100
35 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

Sprinklr Modern Marketing & Advertising

Sprinklr is well suited for several teams working together to all use one tool. It's helpful for brands running several paid initiatives on several different platforms for monitoring or turning ads on and off quickly if a PR issue arises. You can have ads set up for timely/seasonal scenarios to quickly take advantage of messaging that's relevant for geo-targeted locations. If you're looking for a very simplified quick step process, Sprinklr is too robust and costly for that.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

ConvergeHub
8.3
Sprinklr Modern Marketing & Advertising
Customer data management / contact management
ConvergeHub
9.0
Sprinklr Modern Marketing & Advertising
Workflow management
ConvergeHub
9.0
Sprinklr Modern Marketing & Advertising
Territory management
ConvergeHub
8.0
Sprinklr Modern Marketing & Advertising
Opportunity management
ConvergeHub
9.0
Sprinklr Modern Marketing & Advertising
Integration with email client (e.g., Outlook or Gmail)
ConvergeHub
7.0
Sprinklr Modern Marketing & Advertising
Contract management
ConvergeHub
8.0
Sprinklr Modern Marketing & Advertising
Quote & order management
ConvergeHub
9.0
Sprinklr Modern Marketing & Advertising
Interaction tracking
ConvergeHub
8.0
Sprinklr Modern Marketing & Advertising
Channel / partner relationship management
ConvergeHub
8.0
Sprinklr Modern Marketing & Advertising

Customer Service & Support

ConvergeHub
7.0
Sprinklr Modern Marketing & Advertising
Case management
ConvergeHub
7.0
Sprinklr Modern Marketing & Advertising

Marketing Automation

ConvergeHub
9.0
Sprinklr Modern Marketing & Advertising
Lead management
ConvergeHub
9.0
Sprinklr Modern Marketing & Advertising
Email marketing
ConvergeHub
9.0
Sprinklr Modern Marketing & Advertising

CRM Project Management

ConvergeHub
9.0
Sprinklr Modern Marketing & Advertising
Task management
ConvergeHub
9.0
Sprinklr Modern Marketing & Advertising
Billing and invoicing management
ConvergeHub
9.0
Sprinklr Modern Marketing & Advertising
Reporting
ConvergeHub
9.0
Sprinklr Modern Marketing & Advertising

CRM Reporting & Analytics

ConvergeHub
8.0
Sprinklr Modern Marketing & Advertising
Pipeline visualization
ConvergeHub
8.0
Sprinklr Modern Marketing & Advertising
Customizable reports
ConvergeHub
8.0
Sprinklr Modern Marketing & Advertising

Customization

ConvergeHub
7.5
Sprinklr Modern Marketing & Advertising
Custom fields
ConvergeHub
8.0
Sprinklr Modern Marketing & Advertising
API for custom integration
ConvergeHub
7.0
Sprinklr Modern Marketing & Advertising

Platform

ConvergeHub
9.0
Sprinklr Modern Marketing & Advertising
Mobile access
ConvergeHub
9.0
Sprinklr Modern Marketing & Advertising

Security

ConvergeHub
9.0
Sprinklr Modern Marketing & Advertising
Role-based user permissions
ConvergeHub
9.0
Sprinklr Modern Marketing & Advertising

Content Creation

ConvergeHub
Sprinklr Modern Marketing & Advertising
8.0
Ideation
ConvergeHub
Sprinklr Modern Marketing & Advertising
7.9
Approval workflows
ConvergeHub
Sprinklr Modern Marketing & Advertising
6.8
Content collaboration
ConvergeHub
Sprinklr Modern Marketing & Advertising
9.2
Content calendar
ConvergeHub
Sprinklr Modern Marketing & Advertising
9.0
Network for content licensing/production
ConvergeHub
Sprinklr Modern Marketing & Advertising
7.3

Content Publishing

ConvergeHub
Sprinklr Modern Marketing & Advertising
6.9
Content hub
ConvergeHub
Sprinklr Modern Marketing & Advertising
9.6
Forms / Gated content
ConvergeHub
Sprinklr Modern Marketing & Advertising
5.5
Embedded CTAs
ConvergeHub
Sprinklr Modern Marketing & Advertising
1.8
Content distribution
ConvergeHub
Sprinklr Modern Marketing & Advertising
8.6
Content promotion
ConvergeHub
Sprinklr Modern Marketing & Advertising
7.2
Content automation
ConvergeHub
Sprinklr Modern Marketing & Advertising
8.6

Content Reporting & Analytics

ConvergeHub
Sprinklr Modern Marketing & Advertising
8.5
Audience profiling and targeting
ConvergeHub
Sprinklr Modern Marketing & Advertising
8.8
Closed-loop tracking and reporting
ConvergeHub
Sprinklr Modern Marketing & Advertising
8.8
Content performance analytics
ConvergeHub
Sprinklr Modern Marketing & Advertising
9.0
Campaign optimization dashboard
ConvergeHub
Sprinklr Modern Marketing & Advertising
7.9
Competitive analytics
ConvergeHub
Sprinklr Modern Marketing & Advertising
7.8

Pros

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

Sprinklr Modern Marketing & Advertising

  • Great personal attention from our account executive. They tried their best to coach and onboarding.
  • Sprinklr is really user friendly. The navigation is intuitive and simple to learn.
  • Their knowledge base of articles and user generated tips was really awesome and complete. You can find anything you need in there.
Alissa Calomino | TrustRadius Reviewer

Cons

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

Sprinklr Modern Marketing & Advertising

  • It can be overwhelming when you first start. There is so much functionality. Go to a formal training to see all of the things it can do and pick what you need. Once you learn it, it is a great tool, but it is a lot to learn!
Corey Walker | TrustRadius Reviewer

Support Rating

ConvergeHub

No score
No answers yet
No answers on this topic

Sprinklr Modern Marketing & Advertising

Sprinklr Modern Marketing & Advertising 7.2
Based on 26 answers
We do not have the closest relationship with our Sprinklr representative. It would be nice for them to be more proactive like our other platform reps who are in constant communication when it comes to new products and launches within the platform. I usually sign up for webinars in order to learn about new products.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

Sprinklr Modern Marketing & Advertising

We are using different platforms for different clients. It depends on how the client's budget and what they can invest in their reporting tool. Sprinklr is the most complex, biggest, and most customizable. We say if Brandwatch is LEGO Duplo, then Socialbakers is LEGO Classic and Sprinklr is LEGO Technic. I really love the Powerpoint export from reports from Socialbakers because it saves me a lot of time (one of their best selling points) & the integration of competitors and their metrics is very helpful. But their publishing tool does not work well. If we want to have the cheapest version, we implement a simple Google Data Studio dashboard.
Robert Lange | TrustRadius Reviewer

Return on Investment

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

Sprinklr Modern Marketing & Advertising

  • Because Sprinklr is so robust and has a learning curve, it has delayed some ads being set up on time. Or if ad issues need troubleshooting, it can take a while to be resolved and by that time the campaign may be half over and therefore the expected results don't come in based on the lack of time
  • Quality assurance takes longer inside of Sprinklr than it does on native platforms for our team so it takes a lot more time than usual
  • In general, the amount of time it takes to learn how to use the platform has eaten up a lot of time that is typically used for other tasks and that prevents things from getting done which is hard for the team
  • The price of the tool is very high so I'm not sure that the ROI is 1 to 1
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

Sprinklr Modern Marketing & Advertising

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sprinklr Modern Marketing & Advertising Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

ConvergeHub
8.0
Sprinklr Modern Marketing & Advertising
7.4

Support Rating

ConvergeHub
Sprinklr Modern Marketing & Advertising
7.2

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